Appointments are easy to book online; favorable prices (especially for MoT's); large and comfortable waiting room; friendly and polite staff. Ideally situated for supermarket across the road for those... Ver mais
A empresa respondeu
Localização
Trocar localizaçãoNewport Road, Lake, PO36 9GT Isle of Wight, Isle of Wight, GB
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Veja o que dizem as avaliações
Booked in for air con regas, couldn’t get the part so I had to order myself then rebook when I had the part. Rebooked for the fitting and regas and the car makes a loud noice whenever I put on the ai... Ver mais
Staff were friendly and approachable, queries were dealt with straight away. Job completed in a good time with no waiting around. Competitive price and easy booking system which I will use again.
A empresa respondeu
Been going to Protyre in Lake for years bit of a misunderstanding today but put right by the helpful and friendly staff who dealt with my query very professionally Thank you very much as always Pro... Ver mais
A empresa respondeu
Detalhes da empresa
- Loja de Pneus
- Loja de Freios
- Loja de Baterias de Carro
- Oficina de Inspeção Veicular
- Serviço de Motorista
- Serviço de alinhamento e balanceamento
Sobre Protyre Autocare - Isle of Wight
Escrito pela empresa
Escrito pela empresa
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Informações de contato
Newport Road, Lake, PO36 9GT, Isle of Wight, Isle of Wight, Reino Unido
- 01983 401000
4,7
Excelente
1 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
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Booked in for air con regas
Booked in for air con regas, couldn’t get the part so I had to order myself then rebook when I had the part. Rebooked for the fitting and regas and the car makes a loud noice whenever I put on the air con on. Rebooked for Friday to hopefully sort out in the meantime I am unable to use the air con so not great.
7 de setembro de 2026
Pode usar a ajuda de IA para as respostasVer mais
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Great service - all round!
Really efficient, friendly staff. Can't fault them ;-)
28 de agosto de 2026
Resposta da Protyre Autocare - Isle of Wight
Hello Sam,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Isle of Wight branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
I always go to Protyre for servicing…
I always go to Protyre for servicing and m.o.t. I trust them completely
31 de agosto de 2026
Resposta da Protyre Autocare - Isle of Wight
Hello Janice,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Isle of Wight branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Excellent service as always from Protyre Lake
Been going to Protyre in Lake for years
bit of a misunderstanding today but put right by the helpful and friendly staff who dealt with my query very professionally
Thank you very much as always Protyre.
4 de setembro de 2026
Avaliação não solicitada
Resposta da Protyre Autocare - Isle of Wight
Hello Lee,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Isle of Wight branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Great job!!
Staff were friendly and approachable, queries were dealt with straight away. Job completed in a good time with no waiting around.
Competitive price and easy booking system which I will use again.
28 de agosto de 2026
Resposta da Protyre Autocare - Isle of Wight
Dear Customer,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from our team at our Isle of Wight branch.
We are pleased the booking system was easy to use and the job was completed efficiently.
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Appointments are easy to book online
Appointments are easy to book online; favorable prices (especially for MoT's); large and comfortable waiting room; friendly and polite staff. Ideally situated for supermarket across the road for those who might wish to avail themselves of something to eat or do a little shopping whilst waiting for work to be done. Says it all really!
28 de agosto de 2026
Resposta da Protyre Autocare - Isle of Wight
Hello Gareth,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Isle of Wight branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Resposta da Protyre Autocare - Isle of Wight
Hello Marilyn,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Isle of Wight branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Great service
Great service , polite , helpful , will definitely use them again , thankyou
19 de agosto de 2026
Resposta da Protyre Autocare - Isle of Wight
Hello Philippa,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Isle of Wight branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Prompt service
Prompt service. Although the waiting room needs air conditioning in this weather.
14 de agosto de 2026
Resposta da Protyre Autocare - Isle of Wight
Hello John,
We would like to thank you for sharing your feedback regarding the service you received at our Isle of Wight branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Resposta da Protyre Autocare - Isle of Wight
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Isle of Wight branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Booked an MOT and service online
Booked an MOT and service online, on turning up, I was told I wasn’t in the system. Showed them the confirmation email and they still told me that I was not booked in. They did manage to fit me in because somebody else had not turned up. I was rang at 1540 to say that the car was ready, I said I would be there in approximately half an hour. I was told okay. I arrived at the garage at about 4:10 to find it was completely locked up, the garage had closed at 4 o’clock, the gentleman on the phone did not tell me this even though I said I would be around half an hour. I didn’t have the spare key, so I was unable to pick my car up and had to return home to get the other key. Although I did take the car on Saturday afternoon, I did not receive any phone calls on Monday to say the car had gone or to rearrange the picking up of the spare key service record and MOT. I went down to the garage on Monday afternoon having to leave work early. On arrival yet again I could not be found on the system, then I was asked if I had paid for the work. There was no apology or explanation given. Unfortunately, I will never use this garage again, I have used them for quite a few years and have almost become accustomed to poor customer service.
15 de agosto de 2026
Avaliação não solicitada
Resposta da Protyre Autocare - Isle of Wight
Dear Mutley Mulkerrins,
Thank you for notifying us of your concerns.
We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.
Kind regards,
Kayleigh
Customer Care - Protyre
Great service from Ben and the team…
Great service from Ben and the team above and beyond when I had some logistical and timing issues.Highly recommend!
Mark Newman
12 de agosto de 2026
Resposta da Protyre Autocare - Isle of Wight
Hello Mark,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Isle of Wight branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Excellent staff communication and very…
Excellent staff communication and very efficient
12 de agosto de 2026
Resposta da Protyre Autocare - Isle of Wight
Hello Mrs Long,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Isle of Wight branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Was told it would take about 3 hours…
Was told it would take about 3 hours for mot and service so turned up then told service hadn’t been done because they was waiting for a ramp so would take another hour but l went for a walk till it was completed. Other than that good service
10 de agosto de 2026
Resposta da Protyre Autocare - Isle of Wight
Hello Mr Mitchell,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Isle of Wight branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Polite professional and swift service
10 de agosto de 2026
Resposta da Protyre Autocare - Isle of Wight
Hello Janette,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Isle of Wight branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Resposta da Protyre Autocare - Isle of Wight
Hello Mr Batty,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Isle of Wight branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Resposta da Protyre Autocare - Isle of Wight
Hello Jonathan,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Isle of Wight branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Two new tyres
Two new tyres. Efficiently fitted at the best price I could find on the Island. Will use again.
29 de julho de 2026
Resposta da Protyre Autocare - Isle of Wight
Dear David,
We would like to thank you for sharing your feedback regarding the service you received at our Isle of Wight branch.
We take customer service very seriously and want all of our customers to receive excellent service at all times, and we are delighted that the team has delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Always good service and prices.
23 de julho de 2026
Resposta da Protyre Autocare - Isle of Wight
Hello Mark,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Isle of Wight branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Resposta da Protyre Autocare - Isle of Wight
Hello Angela,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Isle of Wight branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
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