I was very pleased and satisfied with the service I received from Protyre Autocare. They kept me informed while they had my car in their depot. I was not able to collect my car owing to looking afte... Ver mais
A empresa respondeu
Localização
Trocar localização43 Headingley Lane, Headingley, LS6 1DP Leeds, West Yorkshire, GB
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Veja o que dizem as avaliações
I can't speak highly enough of Gavin and his colleagues at the heading branch of Protyre. I called Gavin regarding a smoking brake issue and he got me in the same day and they did everything they co... Ver mais
A empresa respondeu
Helpful staff who didn't try to sell me a more expensive tyre than I needed. Efficient job promptly done. Thanks
My car needed 4 new tyres. These were ordered to be fitted the next day, which was carried out with no problems . Very pleasant and courteous staff. I was able to wait in the seating area, charge my... Ver mais
A empresa respondeu
Detalhes da empresa
- Loja de Pneus
- Loja de Freios
- Loja de Baterias de Carro
- Oficina de Inspeção Veicular
- Serviço de Motorista
- Serviço de alinhamento e balanceamento
Sobre Protyre Autocare - Leeds Headingley Lane
Escrito pela empresa
Escrito pela empresa
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Informações de contato
43 Headingley Lane, Headingley, LS6 1DP, Leeds, West Yorkshire, Reino Unido
- 0113 275 1974
4,7
Excelente
723 avaliações
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Excellent service.
Very helpful and friendly staff. Fixed the tyres quickly and at a good price. Will visit again.
21 de dezembro de 2025
Pode usar a ajuda de IA para as respostasVer mais
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Quick work but
Quickly replaced the two front tyres and carried out wheel alignment but when giving the car back advised that there was an issue with the drivers side electric window which they had lowered but could not raise, it was raining and they just advised to bring the car to the main dealer to get them to fix the issue they did not even offer to take a look at it even though the issue had never occurred before
22 de dezembro de 2025
Resposta da Protyre Autocare - Leeds Headingley Lane
Dear Mr Monks,
Thank you for bringing this to our attention.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
Kind regards,
Eddie
Customer Care - Protyre
Friendly and efficient service
Friendly and efficient service. Helpful advice, cost effective solution. And a free cuppa whilst I waited.
17 de dezembro de 2025
Quick efficient and friendly service.
25 de novembro de 2025
Prompt fix for a nail in my tyre
Prompt fix for a nail in my tyre. Helpful and efficient.
27 de novembro de 2025
Resposta da Protyre Autocare - Leeds Headingley Lane
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Leeds branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Great service, wouldn’t go anywhere else
Had a missing tail light, called up just before closing and was told to bring it down. Straight away I was helped, all staff very friendly and when I offered to pay they said it was on them! A proper garage not trying to rip you off. Very very appreciative of them pulling through on such short notice.
26 de novembro de 2025
Avaliação não solicitada
Resposta da Protyre Autocare - Leeds Headingley Lane
Hello Elliot,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Leeds branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Very professional and excellent service
21 de novembro de 2025
Very good service
Able to order and pay on line. Made booking appointment on line for a time that was convenient for me. Tyres fitted quickly. Polite friendly staff. Good value. Recommend and would use again.
12 de novembro de 2025
Friendly service
Friendly service, fitted us in at short notice with a competitive price, I wouldn’t go anywhere else for tyres
18 de junho de 2025
Resposta da Protyre Autocare - Leeds Headingley Lane
Hello Ian,
We appreciate you sharing your positive experience. We're happy to hear that you received friendly service from the team in centre. Thank you for your loyalty!
Best regards,
Eddie
Customer Care - Protyre
Store does not match online price
I was quoted over 25% more in store than the price quoted on Protyre’s own website. I had to cancel my appointment, buy online and reschedule another date.
I have never heard of a company charging such an excess price when website tells you to call in anytime for a free tyre check.
The store were apologetic and said this is causing issues as most people check online prices before coming into the store. No issues at all with the fitters, usual high standard of service
28 de outubro de 2025
Resposta da Protyre Autocare - Leeds Headingley Lane
Dear Lee,
Thank you for notifying us of your concerns regarding the pricing.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
Kind regards,
Eddie
Customer Care - Protyre
Great service and good value.
29 de outubro de 2025
Resposta da Protyre Autocare - Leeds Headingley Lane
Hello Claire,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Leeds branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Professional and helpful
We just want to acknowledge the professionalism and skills of both Gavin the Manager and in particular Lee the mechanic for ensuring our car was booked in speedily and the work carried out immediately.
The rear indicator light was not working ( dangerous) however Lee found the problem and also gave advice re maintenance.
We always use Alba/ Protyre and have always been happy with the service/ price and the help they have given us over the years.
4 de outubro de 2025
Avaliação não solicitada
Resposta da Protyre Autocare - Leeds Headingley Lane
Dear Adam
We appreciate your positive review and are so glad to hear about your experience you had with our team at our Leeds Headingley Lane branch.
It's great to know that you were happy with the prompt booking and immediate service for your car.
We value your continued support and are pleased that our service and assistance have consistently met your expectations over the years.
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care- Protyre
Tyre changes
Firstly it would be nice to get my name correct. The service I had was exceptional, I was well informed through out, the staff were very friendly and personable a job well done I would recommend. Thankyou Mrs Susan Moses
15 de outubro de 2025
Speedy diagnosis of the problem
Speedy diagnosis of the problem, was given options of pricing for fixing, and was repaired in less than 90 minutes after arriving at the garage. Thank you
13 de outubro de 2025
Resposta da Protyre Autocare - Leeds Headingley Lane
Hello Roderick,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Leeds branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Resposta da Protyre Autocare - Leeds Headingley Lane
Hello Customer,
We appreciate you taking the time to leave us this five-star review. We're so happy you found our service quick, efficient and friendly.
Best regards,
Eddie
Customer Care - Protyre
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