Protyre Autocare - Maidstone Avaliações 

2.035
•
O TrustScore é 5 de um total de 5

4,9

Forstal Road, Aylesford, ME20 7AE Maidstone, Maidstone, GB

•

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Booked online as they were by far the best price for my tyres. Great surprise when I arrived, 2 very happy and helpful guys on the reception, work done without a hitch and great coffee whilst waiting.... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I've been using protyre for many years now and have also have recommended you to the company I work for who is now using you aswell. Shane,Jamie and now Andrew are always very friendly and any work... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I ordered online, booked time and day that was convenient for me. Arrived slightly earlier than booked so was expecting to wait but no,car tyres were changed almost immediately. Great service with ve... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

ok so it took a little longer for the service and mot than i expected due to front brake caliper but all sorted and staff were very good at explaining what was needed,

A empresa respondeu


Detalhes da empresa

  1. Loja de Pneus
  2. também em
  3. Loja de Baterias de Carro
  4. Loja de Freios
  5. Oficina de Inspeção Veicular
  6. Serviço de alinhamento e balanceamento
  7. Serviço de Motorista

Escrito pela empresa

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Informações de contato

  • Forstal Road, Aylesford, ME20 7AE, Maidstone, Maidstone, Reino Unido

  • 1622717277

4,9

Excelente

O TrustScore é 5 de um total de 5

2 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

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Como esta empresa usa o Trustpilot

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4,9

Todas as avaliações

(2.035)

33.081 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Took my van into Protyre Aylesford for…

Took my van into Protyre Aylesford for an MOT, it needed a new ball joint replaced to pass. They were able to complete the work the following day at a very reasonable price and billed as quoted. They were courteous and honest and I would definitely recommend them.

10 de julho de 2026
Avaliação não solicitada
logotipo da Protyre Autocare - Maidstone

Resposta da Protyre Autocare - Maidstone

Hello Gary,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Maidstone branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Avaliado com 5 de um total de 5 estrelas

Great service replacing 4 tyres on my…

Great service replacing 4 tyres on my car, on time and price . What more do you want?

8 de julho de 2026
logotipo da Protyre Autocare - Maidstone

Resposta da Protyre Autocare - Maidstone

Hello Patrick​,

We would like to thank you for sharing your feedback regarding the service you received at our Maidstone branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Avaliado com 5 de um total de 5 estrelas

Always find them so honest

Always find them so honest - really trustworthy. Wouldn’t go anywhere else now.

8 de julho de 2026
logotipo da Protyre Autocare - Maidstone

Resposta da Protyre Autocare - Maidstone

Hello Victoria,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Maidstone branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Avaliado com 5 de um total de 5 estrelas

Great Service!

Very courteous, make you feel they value your custom.
Once your vehicle and the work is completed, everything is explained and also point out possible/ potential issues that may have been noticed, but not serious.
Overall, great and reliable service at a reasonable price. Thank you.

6 de julho de 2026
logotipo da Protyre Autocare - Maidstone

Resposta da Protyre Autocare - Maidstone

Hello Thomas,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Maidstone branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Avaliado com 5 de um total de 5 estrelas

Completed work without permission

UPDATE,
been in contact with Jamie from the garage regarding this and they have apologised for the mix up.

Usually would give 5 star but on this visit for some reason it was decided to complete work on the car without discussing it with me or my wife first.
It was booked in for a break test to find what was needed to be worked on and then work on it as and when we had the funds and instead the pads and discs were replaced and we were given a £370 bill to pay right there and then when we had not prepared any funds to pay.
This forced my wife to use finance and have a £90 monthly bill which is going to be difficult to afford.

6 de julho de 2026
logotipo da Protyre Autocare - Maidstone

Resposta da Protyre Autocare - Maidstone

Dear Ross, 

Thank you for taking the time to leave your review. 

We’re sorry to hear that your recent visit did not meet the usual standard you have come to expect from us. We understand your concerns regarding work being carried out before this was discussed. We can confirm that this has been raised with the management team. They will investigate this with the centre and will be in touch as soon as possible to discuss this further with you. 

Best regards,
Eddie
Customer Care - Protyre

Avaliado com 5 de um total de 5 estrelas

Such lovely helpful staff

Such lovely helpful staff. They are so accommodating and always make a non-petrolhead ! Lovely experience:)

1 de julho de 2026
logotipo da Protyre Autocare - Maidstone

Resposta da Protyre Autocare - Maidstone

Hello Laura​,

We would like to thank you for sharing your feedback regarding the service you received at our Maidstone branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Avaliado com 5 de um total de 5 estrelas

Staff were excellent at Protyre…

Staff were excellent at Protyre Maidstone. A very good experience. I paid a good price for my Falken 520 tyres

29 de junho de 2026
logotipo da Protyre Autocare - Maidstone

Resposta da Protyre Autocare - Maidstone

Hello Tarumarajan,

We truly appreciate you sharing your positive feedback! We are delighted to hear our in centre team provided excellent service and that you had a very good experience at our Maidstone branch. Thank you!

Best regards,
Eddie
Customer Care - Protyre

Avaliado com 5 de um total de 5 estrelas

Friendly staff and good prices

Friendly staff and good prices

29 de junho de 2026
logotipo da Protyre Autocare - Maidstone

Resposta da Protyre Autocare - Maidstone

Hello Mark,

We appreciate your 5-star review! We are delighted to hear that you found our team in centre friendly and our prices competitive. Thank you for your custom.

Best regards,
Eddie
Customer Care - Protyre

Avaliado com 5 de um total de 5 estrelas

Excellent friendly service at the…

Excellent friendly service at the Aylesford Branch, used these guys many times for Air con, Alignments, Exhausts, Tyres etc.
Always polite and there is a lovely park (Cobtree Park) just 3minutes away to walk around or have some food.

24 de junho de 2026
logotipo da Protyre Autocare - Maidstone

Resposta da Protyre Autocare - Maidstone

Hello Customer,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Maidstone branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Avaliado com 5 de um total de 5 estrelas

Good job

Good job, friendly staff.

16 de junho de 2026
logotipo da Protyre Autocare - Maidstone

Resposta da Protyre Autocare - Maidstone

Dear Trevor Barton,

Thank you for your kind words.

We are delighted you had a positive experience with our team at our Maidstone branch.

Thank you for your feedback.

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer care - Protyre

Avaliado com 5 de um total de 5 estrelas

Shane, Jamie & the Aylesford Team

Shane, Jamie & all the staff at the Aylesford branch always go over & above to advise & please.

They are super friendly & courteous. I couldn't recommend them enough.

24 de junho de 2026
logotipo da Protyre Autocare - Maidstone

Resposta da Protyre Autocare - Maidstone

Hello Elizabeth,

We are so happy to hear about your positive experience with our team at Aylesford. We truly appreciate your kind words and recommendation. Thank you for sharing your feedback!

Best regards,
Eddie
Customer Care - Protyre

Avaliado com 5 de um total de 5 estrelas

Honest people don’t try to rip you off

Honest people don’t try to rip you off. Car went in on time and the estimated finishing time was spot on

22 de junho de 2026
logotipo da Protyre Autocare - Maidstone

Resposta da Protyre Autocare - Maidstone

Hello Mick​,

We would like to thank you for sharing your feedback regarding the service you received at our Maidstone branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Avaliado com 5 de um total de 5 estrelas

Very polite and helpful

Very polite and helpful, nice atmosphere to take care of for a mot !! Thank you

19 de junho de 2026
logotipo da Protyre Autocare - Maidstone

Resposta da Protyre Autocare - Maidstone

Dear Mrs Kelley,

We're so glad you had a positive experience with our team at our Maidstone branch, and appreciate your kind words about our helpfulness and atmosphere.

Thank you!

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer Care - Protyre

Avaliado com 5 de um total de 5 estrelas

Very good!

Quick, friendly & competitive - thank you.

Jaguar F-Pace

17 de junho de 2026
logotipo da Protyre Autocare - Maidstone

Resposta da Protyre Autocare - Maidstone

Hello David,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Maidstone branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Avaliado com 5 de um total de 5 estrelas

had my MOT and having a coffee machine…

had my MOT and having a coffee machine in the waiting room was much appreciated. Service was quick, and compared to my usual service centre- was cheaper.

17 de junho de 2026
logotipo da Protyre Autocare - Maidstone

Resposta da Protyre Autocare - Maidstone

Hello Dinno,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Maidstone branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Avaliado com 5 de um total de 5 estrelas

Good experience, recommended

I recommend this garage, they are friendly and honest. I have used them for a number of years and other members of my family also use them.

17 de junho de 2026
logotipo da Protyre Autocare - Maidstone

Resposta da Protyre Autocare - Maidstone

Hello John​,

We would like to thank you for sharing your feedback regarding the service you received at our Maidstone branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Avaliado com 5 de um total de 5 estrelas

A really good service as usual

A really good service as usual. Very professional and helpful garage.

17 de junho de 2026
logotipo da Protyre Autocare - Maidstone

Resposta da Protyre Autocare - Maidstone

Hello Mr West​,

We would like to thank you for sharing your feedback regarding the service you received at our Maidstone branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Avaliado com 5 de um total de 5 estrelas

Aircon regas carried out as planned

Aircon regas carried out as planned. On time, tidy waiting area and great staff. Sensible pricing.

13 de junho de 2026
logotipo da Protyre Autocare - Maidstone

Resposta da Protyre Autocare - Maidstone

Hello Mr A,

We're so pleased to hear you had a great experience with our aircon service. Thank you for your kind words!

Best regards,
Eddie
Customer Care - Protyre

Avaliado com 5 de um total de 5 estrelas

Excellent service delivered with…

Excellent service delivered with respect and friendliness. Thank you

15 de junho de 2026
logotipo da Protyre Autocare - Maidstone

Resposta da Protyre Autocare - Maidstone

Dear Paul,

We're so glad to hear you experienced excellent service delivered with respect and friendliness at our Maidstone branch.

Thank you for your kind words!

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer care - protyre

Avaliado com 5 de um total de 5 estrelas

Trust

Went for a new tyre for a slow puncture, they discovered faulty valve and replaced.. really grateful for their honesty and professionalism

15 de junho de 2026
logotipo da Protyre Autocare - Maidstone

Resposta da Protyre Autocare - Maidstone

Hello Morris​,

We would like to thank you for sharing your feedback regarding the service you received at our Maidstone branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

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