Protyre Autocare - Matlock Avaliações 562

O TrustScore é 4.5 de um total de 5

4,7

4 New Street, DE4 3DN Matlock, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Once again only too pleased to award five stars to the Protyre team in Matlock. Drove into the branch after an ABS sensor was damaged in an encounter with a particularly deep pothole and the team gave... Ver mais

Avaliado com 5 de um total de 5 estrelas

I had a traumatic 24hrs with a relative in hospital and it was Bank Holiday Monday. I needed a new tyre before I travelled back to Sheffield and they did not have an immediate appt. However they did... Ver mais

Avaliado com 4 de um total de 5 estrelas

The staff at Matlock were very helpful given the fact that they had been supplied the wrong brake parts and could not get replacement parts the same day. They had to re-assemble the brakes with the... Ver mais

Avaliado com 5 de um total de 5 estrelas

If I have any tyre issue it’s always the first port of call. In recent times I find it’s best to make an appointment on-line first, but the staff are always helpful, without any sucking-of-teeth with... Ver mais


Detalhes da empresa

  1. Loja de Pneus
  2. Loja de Freios
  3. Loja de Baterias de Carro
  4. Oficina de Inspeção Veicular
  5. Serviço de Motorista
  6. Serviço de alinhamento e balanceamento

Escrito pela empresa

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Informações de contato

4,7

Excelente

O TrustScore é 4.5 de um total de 5

562 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Avaliado com 5 de um total de 5 estrelas

Great Service

Excellent job

17 de junho de 2026
logotipo da Protyre Autocare - Matlock

Resposta da Protyre Autocare - Matlock

Hello Mr Layzell,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Matlock branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Avaliado com 5 de um total de 5 estrelas

very helpful and friendly mechanic…

very helpful and friendly mechanic .replaced our flat tyre very quickly .happy customer .thank you

12 de junho de 2026
logotipo da Protyre Autocare - Matlock

Resposta da Protyre Autocare - Matlock

Hello Michele​,

We would like to thank you for sharing your feedback regarding the service you received at our Matlock branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Avaliado com 5 de um total de 5 estrelas

Very pleased

Booked online for my car to have it's air con regassed, not a bad price but also have offers on with discounts which was a nice suprise, was very simple and easy to book, took my car to the garage on the day I booked for, and the men that I spoke to were all very friendly, explained everything to me, and it was all sorted fairly quickly, very pleased.

3 de junho de 2026
Avaliado com 4 de um total de 5 estrelas

Wrong parts supplied

The staff at Matlock were very helpful given the fact that they had been supplied the wrong brake parts and could not get replacement parts the same day. They had to re-assemble the brakes with the old parts and I had go back another day to have the new parts fitted.
The supplier of the parts refused to offer any help.
Had the correct parts been supplied initially then it would have been 5 stars

21 de maio de 2026
Avaliado com 5 de um total de 5 estrelas

I had a traumatic 24hrs with a relstive…

I had a traumatic 24hrs with a relative in hospital and it was Bank Holiday Monday. I needed a new tyre before I travelled back to Sheffield and they did not have an immediate appt. However they did it within the hour because of my circumstances which was a very kind gesture and I shall be going there for my tyres in thr future. A big thankuou for taking one stress from my day
Kate

25 de maio de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Five stars for a great team!

Once again only too pleased to award five stars to the Protyre team in Matlock. Drove into the branch after an ABS sensor was damaged in an encounter with a particularly deep pothole and the team gave the car a thorough examination, arranging an appointment for an new ABS sensor and other work to be carried out the following day. It meant that our car was fully restored in having not only a new ABS sensor but also the other work done in just over 24 hours after the pothole damage. Great work by a friendly and highly skilled team!

8 de maio de 2026
Avaliado com 5 de um total de 5 estrelas

I purchased 4 x new tyres from…

I purchased 4 x new tyres from Blackcircles and had no hesitation in booking Protyre to fit them, I’ve just had all four wheels refurbished so did not want any damage to my nice new alloys.
Protyre did a first rate job and the staff were very polite, professional and friendly.
I have used them for many years and have no worries about recommending them.
They also re-tracked the front wheels so I will be back to have them re-checked after I have put some miles on the new tyres, as you get a 30 day guarantee with tracking.
10 out of 10 Protyre…

29 de abril de 2026
Avaliado com 5 de um total de 5 estrelas

First port-of-call

If I have any tyre issue it’s always the first port of call. In recent times I find it’s best to make an appointment on-line first, but the staff are always helpful, without any sucking-of-teeth with pressure to buy something you don’t want or need. Business-like and efficient. Seems to me something’s right in the staff training of this particular business.

20 de abril de 2026
Avaliado com 5 de um total de 5 estrelas

Brilliant experience

Good prices on quality tyres. Discount well worth it. Booking online and securing time perfect. The staff were brilliant, guy who dealt with was superb, informative, polite, happy, professional and efficient.

18 de abril de 2026

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