Another great service experince at Protyre Middlesbrough. Contacted Steve early morning with an issue on my wife's car, he asked if we could bring it straight down and by lunchtime the issue was resol... Ver mais
A empresa respondeu
14 Cannon Park Road, Middlesbrough, TS1 5JP Middlesbrough, Teeside, GB
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Another great service experince at Protyre Middlesbrough. Contacted Steve early morning with an issue on my wife's car, he asked if we could bring it straight down and by lunchtime the issue was resol... Ver mais
A empresa respondeu
Have used Protyre before albeit a different branch. Handed them my keys had a bit of a wait which I expected. Guy came out handed me my keys. Told me where it was parked and walked away. No communic... Ver mais
A empresa respondeu
Came in as van sounded terrible .the lads and lady at reception couldn't be more helpful.as it turned out had a minor collision the next day and they arranged window and mirror replacement .really hap... Ver mais
A empresa respondeu
Excellent service. Good price. Excellent communication. Loved having a specific time for tyre fitting as it saves a lot of hanging around. Highly recommended.
A empresa respondeu
Escrito pela empresa
Escrito pela empresa
14 Cannon Park Road, Middlesbrough, TS1 5JP, Middlesbrough, Teeside, Reino Unido
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It was very precise and efficient. I was seen to immediately on arrival.
Great customer service from the phone booking to the tyre fitters and the front desk receptionist. Made the MoT test experience easy and smooth for me. I dropped off my car and they rang me back when it was ready to collect. I'll be there again soon for tyres and stuff!
Good service and good customer service
Easy to book in and they call you when your car is ready and advise of anything that needs doing before they do it and give you a price.
Easy to book a MOT online. Good polite and efficient service as always.
Absolute amazing service from start to finish couldn't fault them in any way the lady on reception to the lad sorting out my tracking would highly recommend
Quick and efficient service. Sorted the problem. Very friendly and would use again
Friendly and efficient. Would have been 5 stars but the last time you sent the wrong tyres for fitting
Very friendly customer service, welcomed with a smile and extremely helpful with everything.
I used the cannon park garage on the 2/1/26 I then took my car back on the 3/1/26 with the car worse than I took it in it is now the 18TH OF JANUARY AND I AM STILL WAITING FOR THE COWARDLY AREA MANAGER THAT MUST BE THAT UTTERLY USELESS TO CONTACT ME SAME AS THE AREA MANAGER OBVIOUSLY THIS COMPANY HIRES INCOMPETENT IDIOTS TO DO THE WORK ON CARS WELL I WANT EITHER A AREA MANAGER OR REGINAL MANAGER TO CONTACT ME .. AND AUTOMATED SERVICE PLEASE DONT REPLY WITH PLEASE CONTACT THE CUSTOMER SERVICE CENTRE AS I HAVE ALREADY DONE THAT AND THE POOR LADY THAT ANSWER THE PHONE MUST BE SO EMBARRASSED TO KNOW THAT MANAGERS DO NOT GET IN TOUCH WITH THERE CUSTOMERS LOW LIFE THAT THEY ARE
MOT and Bronze service package booked in advance. To pass the MOT, my vehicle required one new tyre, the garage didn't have any the specific tyres available despite the website stating it did, so I had to take my vehicle to another garage for new tyres to be fitted and return for a MOT re-test. The technician doing the service ran out of oil and I was told I had to wait for euro carparts to deliver more oil to complete the service. Once done, I drove to another garage to have tyres fitted for the MOT re-test, luckily they spotted that my car was profusely leaking oil, it was with good fortune I was able to get it back to Protyre. The technician hadn't fitted the oil sump plug correctly, which again took another 30+ minutes. A service and MOT took from 09:30 - 16:30, I have made an official complsint to the head office customer service team about the lack of service, the inconvenience and the dangerous fault and despite them stating it's been referred to the area manager, I have yet to receive any correspondence.

Resposta da Protyre Autocare - Middlesbrough

Resposta da Protyre Autocare - Middlesbrough
Always helpful, easy to book car in and always done quick and to a high standard.
Would highly recommend

Resposta da Protyre Autocare - Middlesbrough
Thay fitted me in on christmas eve . The tire was expensive but the service was excellent
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