Protyre Autocare - Middlewich Avaliações 

1.314
O TrustScore é 4.5 de um total de 5

4,6

5 Brooks lane, Middlewich, CW10 0JH Middlewich, Cheshire, GB


Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

The most amazing honest and reliable service. We broke down on the motorway and this was the closest place. When we arrived they did everything they could do to help but unfortunately didn't have our... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

Easy booking online and plenty of appointments to suit my needs. Arrived 5 mins before appointment and car was taken in immediately. Alignment was completed in 10 mins, but was simplified by the fact... Ver mais

Avaliado com 5 de um total de 5 estrelas

Booked my car in for its MOT and the guys at Protyre in Middlewich were nothing but helpful and accommodating. Really appreciate people who make an effort with customers. This will now be the MO... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I had a slow puncture on a tyre that was almost new (500 miles), so I was very relieved when the tyre fitter told me it could be repaired, saving over £200 compared with replacing the tyre. Great se... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Loja de Pneus
  2. Loja de Freios
  3. Loja de Baterias de Carro
  4. Oficina de Inspeção Veicular
  5. Serviço de Motorista
  6. Serviço de alinhamento e balanceamento

Escrito pela empresa

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Informações de contato

  • 5 Brooks lane, Middlewich, CW10 0JH, Middlewich, Cheshire, Reino Unido

  • 01606 834069

4,6

Excelente

O TrustScore é 4.5 de um total de 5

1 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,6

Todas as avaliações

(1.314)

35.357 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 2 de um total de 5 estrelas

Time is money

Booked an appointment for half 8 online said please be prompt.
So I turned up early shame they didn’t turn up till 10 to 9
No apologies
Work wise it’s was fine but again waiting around for them to open up was annoying

21 de maio de 2025
logotipo da Protyre Autocare - Middlewich

Resposta da Protyre Autocare - Middlewich

Dear Jon,

Thank you for bringing this to our attention and we are sorry to hear that you are unhappy with your recent experience. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

We apologise for any inconvenience that may have been caused.

Kindest regards,
Georgia
Customer Care - Protyre

Avaliado com 3 de um total de 5 estrelas

Good tyres at a good price

Good tyres at a good price, competently fitted by staff who give the impression they would rather not having customers hanging around. Looking about me as I waited, they have almost achieved this objective. The customer sits in a scruffy waiting room, the fitter sat in my car with the aircon on for 10 or 15 minutes doing something on his slate.

19 de maio de 2025
logotipo da Protyre Autocare - Middlewich

Resposta da Protyre Autocare - Middlewich

Dear Jay,

Thank you for taking the time to share your feedback in regards to your recent visit to our Middlewich branch.

We have notified the Area Manager of your comments who will look into this at the centre and will make contact with you in due course to discuss your experience further with you.

Kindest regards,
Georgia
Customer Care - Protyre

Avaliado com 5 de um total de 5 estrelas

The staff were brilliant

The staff were brilliant. My wheels had just been refurbished. They were concerned the paint was not fully dry and suggested I bring them back a few days later. The fitting tome was rearranged with no fuss. Wheels with tyres not look great.

25 de abril de 2025
Avaliado com 1 de um total de 5 estrelas

I felt ripped off

You broke hand brake cable after car had passed mot then charged me 100pound to fix it not happy cable was loose not broken

12 de abril de 2025
logotipo da Protyre Autocare - Middlewich

Resposta da Protyre Autocare - Middlewich

Dear Michael,

Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Middlewich branch has not been a positive one for you on this occasion.

We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.

We apologise for any inconvenience caused.

Kind regards,
Kayleigh
Customer Care - Protyre

Avaliado com 2 de um total de 5 estrelas

The car wasn't ready for three hours…

The car wasn't ready for three hours after the time that was agreed

21 de abril de 2025
logotipo da Protyre Autocare - Middlewich

Resposta da Protyre Autocare - Middlewich

Dear Gordon Granger ,

Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Middlewich branch has not been a positive one for you on this occasion.

We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.

We apologise for any inconvenience caused.

Kind regards,
Kayleigh
Customer Care - Protyre

Avaliado com 5 de um total de 5 estrelas

Fantastic service!

Very professional and worked things out quickly when I forgot what day I was on and almost missed my appointment. They rearranged it for a little later that day and I'm very grateful for that.

14 de abril de 2025
Avaliado com 1 de um total de 5 estrelas

DIFFERENCE IN MANAGERS POLICIES

I was booked in to swap my winter tyres and fit 2 x new tyres that I provided. I had dropped my wheels and tyres off the day before and all was agreed. The next day I was told that only one tyre could be fitted because one didn’t have a tyre sticker! I have to say I have never heard of such an issue. The fitter point blank refused to fit the tyre without a label . Both tyres were Goodyear high performance 20” dated 2023. So no issue. I then spoke to the relief manager who said the same even though the actual manager the day before had booked me in and agreed the price for the work. After some further discussion I eventually left with the work done to my satisfaction.
A lesson to be learnt when training staff - make sure they are all on the same company policy.
Not the experience I was expecting.

4 de abril de 2025
logotipo da Protyre Autocare - Middlewich

Resposta da Protyre Autocare - Middlewich

Dear Robert Ollier, 

Thank you for bringing this to our attention and we are sorry to hear that you are unhappy with your recent experience. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

We apologise for any inconvenience that may have been caused.

Kindest regards,
Georgia
Customer Care - Protyre

Avaliado com 5 de um total de 5 estrelas

Tire pressure sensor repair

I’ve used Protyre now twice to repair faulty tire pressure valves on my Ford focus and once to repair a puncture on an older car. Every time they have been very well priced and able to help me out at pretty short notice. Definitely recommend this business.

18 de março de 2025
Avaliado com 3 de um total de 5 estrelas

Don't book through Fixmycar!

Apart from having to book in on 3 seperate occasions for 3 different days due to a lack of communication between Protyre and Fixmycar my car was serviced was carried out successfully.

26 de março de 2025
logotipo da Protyre Autocare - Middlewich

Resposta da Protyre Autocare - Middlewich

Dear Mark Howley,

Thank you for bringing this to our attention. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.

Kind regards,
Liam
Customer Care - Protyre

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais