Amazing service!!!!! The guy on reception was polite, professional and great to deal with and although I was early for my appointment they managed to get me in b4 time and didn't try and hard sell a... Ver mais
A empresa respondeu
Localização
Trocar localizaçãoUnit 3 Southfield Road Trading Estate, Nailsea, BS48 1JJ Nailsea, Bristol, GB
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Veja o que dizem as avaliações
Move over Ryan!! Danny for president!! Ha ha! Jokes aside I can not thank these guys enough for all their help over the years. They work on all the cars in our household. I wouldn't trust anyone... Ver mais
A empresa respondeu
On time, reasonable waiting area (including free coffee), kept upto date. Tyre seems good quality.
A empresa respondeu
Good customer service and puncture repaired within the hour. If I'd have known that upon inspection of the tyre the puncture would have have been repaired automatically i wouldn't have asked for an up... Ver mais
Detalhes da empresa
- Loja de Pneus
- também em
- Loja de Baterias de Carro
- Loja de Freios
- Oficina de Inspeção Veicular
- Serviço de alinhamento e balanceamento
- Serviço de Motorista
Sobre Protyre Autocare - Nailsea
Escrito pela empresa
Escrito pela empresa
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Informações de contato
Unit 3 Southfield Road Trading Estate, Nailsea, BS48 1JJ, Nailsea, Bristol, Reino Unido
- 01275 859859
4,9
Excelente
1 mil avaliações
Pede aos clientes que avaliem
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Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Tracking problem
Explained in advance the inspection process and possible costs. Discussed results of inspection before proceeding with work needed. Bill included an unadvertised discount which had been available.
4 de novembro de 2026
Pode usar a ajuda de IA para as respostasVer mais
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
On time
On time, reasonable waiting area (including free coffee), kept upto date. Tyre seems good quality.
4 de novembro de 2026
Resposta da Protyre Autocare - Nailsea
Hello Peter,
We would like to thank you for sharing your feedback regarding the service you received at our Nailsea branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Excellent service
Excellent service, as always. Two new tyres fitted within the hour.
4 de novembro de 2026
Resposta da Protyre Autocare - Nailsea
Hello George,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Nailsea branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Friendly and helpful team
Friendly and helpful team. Didn't do any extra work without checking with me first. Very pleased with the ease of booking an appointment.
4 de novembro de 2026
Resposta da Protyre Autocare - Nailsea
Hello Victoria,
We would like to thank you for sharing your feedback regarding the service you received at our Nailsea branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Great service from Danny
Great service from Danny and his colleagues. Highly recommended.
26 de outubro de 2026
Resposta da Protyre Autocare - Nailsea
Hello Philip,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Nailsea branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Amazing service!!!!!
Amazing service!!!!!
The guy on reception was polite, professional and great to deal with and although I was early for my appointment they managed to get me in b4 time and didn't try and hard sell any services I didn't need.
Can't recommend enough and will definitely be using again
28 de outubro de 2026
Resposta da Protyre Autocare - Nailsea
Hello John,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Nailsea branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Outstanding customer service
The manager and staff were so helpful and accommodating they went above and beyond with their customer service when I attended on spec with a puncture
28 de outubro de 2026
Resposta da Protyre Autocare - Nailsea
Dear Mike,
We would like to thank you for sharing your feedback regarding the service you received when you dropped in with a flat tyre at our Nailsea
branch.
We take customer service very seriously and want all of our customers to receive excellent care at all times, and we are delighted that the manager and staff went out of their way to accommodate you and get you back on the road safely.
Many thanks again for taking the time to provide us with such positive feedback!
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Very helpful both on phone & in the…
Very helpful both on phone & in the business. Kept me updated with the repair.
28 de outubro de 2026
Resposta da Protyre Autocare - Nailsea
Hello Judith,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Nailsea branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Move over Ryan!
Move over Ryan!! Danny for president!! Ha ha!
Jokes aside I can not thank these guys enough for all their help over the years. They work on all the cars in our household. I wouldn't trust anyone else to work on my teenagers cars.
They provide a fantastic knowledgeable trustworthy service with the added extra of brilliant banter for free!
Thank you again to all of the team at Protyre Nailsea AKA Coombe Tyres.
23 de outubro de 2026
Resposta da Protyre Autocare - Nailsea
Hello Mrs Collins,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Nailsea branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Used them from when they were out near…
Used them from when they were out near the airport, probably 30 yrs. Say no more.
26 de outubro de 2026
Resposta da Protyre Autocare - Nailsea
Hello Craig,
We would like to thank you for sharing your feedback regarding the service you received at our Nailsea branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Sorted everything really quickly
Sorted everything really quickly, good price and super friendly team :)
26 de outubro de 2026
Resposta da Protyre Autocare - Nailsea
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Nailsea branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Making an old man very happy
Just perfect service advice and job well done thank you
23 de outubro de 2026
Resposta da Protyre Autocare - Nailsea
Hello Anthony,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Nailsea branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
THANK YOU FOR BEING THERE 😇
THANK YOU FOR BEING THERE 😇
I chose Coombe Garage Tyres in Nailsea because of the reviews and travelled over an hour to get there. What I couldn’t have known beforehand was how much care I would receive before I even arrived.
This was my first visit, yet Ryan gave me the time and attention you might hope for from someone who has looked after your car for years.
From our very first emails, Ryan paid attention to every question I asked, answered in detail and took practical steps to help. He personally checked the tyres’ manufacturing dates, investigated the options for servicing the valves and kept me informed at every step. I wasn’t left wondering what was happening or having to chase him for answers.
What meant the most was the way he helped me make my own decisions. He explained the options, checked what could be done and gave me the information without putting me under any pressure. When I mentioned a tyre losing pressure, he looked into it and set four service kits aside so they would be available if needed — while making it clear that I could decide on the day.
None of that felt like someone simply doing the minimum required to complete a booking. He was making a genuine effort to understand what I needed and prepare for it. As a first-time customer, that made a lasting impression on me.
Ryan was off on the Saturday of my appointment, but the welcome was just as personal. I had barely parked when Danny came outside to greet me. The care I had experienced by email was there in person too.
The team carried out the work on my Lexus IS 250 in around two hours, despite having two cars ahead of mine. They were friendly, welcoming and efficient. They also checked my concern about the pressure loss and told me the tyre should no longer lose air. No valve parts needed replacing, and there was no extra charge or pressure to buy the kits that had been reserved. (My booking included four Continental AllSeasonContact 2 tyres — two 245/45R17 99Y and two 225/45R17 94Y XL, front wheel alignment, a free alignment check and a brake fluid change.)
I’m very careful about whom I trust with my car. What earned my trust here wasn’t one grand gesture, but the consistency of the whole experience: the attention to my questions, the updates, the clear choices and the respect I was shown throughout.
I drove home feeling more than satisfied with the work. I felt genuinely happy to have found a garage where I could feel this comfortable placing my trust.
Ryan, thank you for the patience, thoughtfulness and effort you put into helping someone who had never visited your garage before. Danny and the whole team, thank you for carrying that same care through on the day.
I made the journey because of other people’s reviews. I’m writing mine because I now understand them — and because service like this deserves to be recognised.
If you’re deciding whether Coombe Garage is worth the journey, it certainly was for me.
THANK YOU FOR BEING THERE 😇
17 de outubro de 2026
Resposta da Protyre Autocare - Nailsea
Hello Emiliyan,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Nailsea branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Ryan for president!
21 de outubro de 2026
Resposta da Protyre Autocare - Nailsea
Hello Andy,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Nailsea branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Good service, would recommend
Excellent service, good prices, staff helpful and polite
19 de outubro de 2026
Resposta da Protyre Autocare - Nailsea
Hello Jo and Andy,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Nailsea branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Easy and professional
19 de outubro de 2026
Resposta da Protyre Autocare - Nailsea
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Nailsea branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Very impressed with such a friendly and…
Very impressed with such a friendly and efficient service, all at a competitive price.
14 de outubro de 2026
Resposta da Protyre Autocare - Nailsea
Hello Timothy,
We would like to thank you for sharing your feedback regarding the service you received at our Nailsea branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Resposta da Protyre Autocare - Nailsea
Hello Marc,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Nailsea branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Fantastic service from start to finish
Fantastic service from start to finish. Will definitely return.
14 de outubro de 2026
Resposta da Protyre Autocare - Nailsea
Hello Mr Adams,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Nailsea branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
They sorted out my tracking that no…
They sorted out my tracking that no other garage could do absolutely brilliant! It drives better now then it ever has done ! Thank you 🙂
14 de outubro de 2026
Resposta da Protyre Autocare - Nailsea
Hello Mr Trigg,
We would like to thank you for sharing your feedback regarding the service you received at our Nailsea branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
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