Protyre Autocare - Newark Avaliações 

316
O TrustScore é 4.5 de um total de 5

4,7

96 Northgate, NG24 1HF Newark, GB


Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 4 de um total de 5 estrelas

Good price on tyres , fitting good , waiting area much improved . Disappointed that tracking wasn’t checked after fitting tyres was told old tyres worn even and didn’t need checking ??

Avaliado com 5 de um total de 5 estrelas

Great service. Easy to make appointment for fitment of new tyres. Staff very helpful. A few weeks after new tyres fitted, has a slight vibration due to balancing. Contacted and wheels rebalanced at no... Ver mais

Avaliado com 5 de um total de 5 estrelas

Straightforward discussions at initial contact along with very competitive pricing of my four tyres. Tyres arrived promptly and booking a slot to have them fitted was a breeze. I arrived late on t... Ver mais

Avaliado com 5 de um total de 5 estrelas

Helpful staff. Reasonable price.Car left in tidy condition with the spare wheel stowed away. Appreciate the report on remaining tyres. Been going there for many years. Never had a problem.


Detalhes da empresa

  1. Loja de Pneus
  2. Loja de Freios
  3. Loja de Baterias de Carro
  4. Oficina de Inspeção Veicular
  5. Serviço de Motorista
  6. Serviço de alinhamento e balanceamento

Escrito pela empresa

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Informações de contato

4,7

Excelente

O TrustScore é 4.5 de um total de 5

316 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,7

Todas as avaliações

(316)

34.797 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Good prices and service

Very quick and efficient service.

18 de agosto de 2025
logotipo da Protyre Autocare - Newark

Resposta da Protyre Autocare - Newark

Hello Philip,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Newark branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Avaliado com 5 de um total de 5 estrelas

Good old fashion service

Good old fashion service , none of this your car needs this your car needs that , in and out no bother , yes there was a slight hitch but never the less very good service

15 de agosto de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Disappointed with Poor Service and Attitude

I previously had a good experience with Protyre Newark (Selectra Tyre Ltd NEWARK NG24) in 2023, so I returned on Tuesday, 29th July 2025, at 10:30 AM to replace two new tyres and add a wheel alignment service — all fully paid in advance.

Unfortunately, this visit was disappointing. I requested the two new tyres to be fitted at the front and the existing front ones moved to the rear. The staff member refused, saying he was too busy, and only agreed after I insisted — but with a rude attitude. His customer service was poor throughout.

After the work was done, he claimed the alignment issue on the front left tyre was fixed. However, when driving afterward, my car pulled to one side, worse than before. Clearly, the alignment service was not done properly.

I’m very disappointed with the service I received this time and won’t be returning. I do not recommend this technician due to his unprofessional behaviour and poor service quality.

29 de julho de 2025
Avaliação não solicitada
logotipo da Protyre Autocare - Newark

Resposta da Protyre Autocare - Newark

Dear Ran,

Thank you for bringing this to our attention. We are sorry to hear that you did not have a positive experience on this occasion. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

Kind regards,
Eddie
Customer Care - Protyre

Avaliado com 1 de um total de 5 estrelas

i want to tell I previously had a good…

i want to tell I previously had a good experience with Protyre Newark (Selectra Tyre Ltd) in 2023, so I returned on Tuesday, 29th July 2025, at 10:30 AM to replace two new tyres and add a wheel alignment service — all fully paid in advance.

Unfortunately, this visit was disappointing. I requested the two new tyres to be fitted at the front and the existing front ones moved to the rear. The staff member refused, saying he was too busy, and only agreed after I insisted — but with a rude attitude. His customer service was poor throughout.

After the work was done, he claimed the alignment issue on the front left tyre was fixed. However, when driving afterward, my car pulled to one side, worse than before. Clearly, the alignment service was not done properly.

I’m very disappointed with the service I received this time and won’t be returning. I do not recommend this technician due to his unprofessional behaviour and poor service quality.

4 de agosto de 2025
logotipo da Protyre Autocare - Newark

Resposta da Protyre Autocare - Newark

Dear Ranuka Rodrigo,

Thank you for bringing this to our attention. We are sorry to hear that you did not have a positive experience on this occasion. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

Kind regards,
Eddie
Customer Care - Protyre

Avaliado com 5 de um total de 5 estrelas

Good service

Good service

30 de julho de 2025
logotipo da Protyre Autocare - Newark

Resposta da Protyre Autocare - Newark

Hello Angela,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Newark branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care - Protyre

Avaliado com 3 de um total de 5 estrelas

Was told I would get confirmation of…

Was told I would get confirmation of the job being finished in around an hour from my appointment, 2.5 hours later following no confirmation I called and was told yes it's finished. Thanks for letting me waste 1.5 hours of my time guys!

30 de julho de 2025
logotipo da Protyre Autocare - Newark

Resposta da Protyre Autocare - Newark

Dear Colin, 

Thank you for bringing this to our attention. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

Kind regards,
Eddie
Customer Care - Protyre

Avaliado com 5 de um total de 5 estrelas

Good service

Good service, rearranged tyres on car as requested, above the normal normal.

2 de julho de 2025
logotipo da Protyre Autocare - Newark

Resposta da Protyre Autocare - Newark

Hello Customer,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Newark branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care - Protyre

Avaliado com 5 de um total de 5 estrelas

Staff were super helpful

Staff were super helpful, professional and courteous.
The team found an unexpected problem with my car and proposed a sensible solution.
Would not hesitate to recommend them to anyone.

25 de junho de 2025
Avaliado com 5 de um total de 5 estrelas

Great price Great service

Great price. Able to book in at a time that suited. Free alignment check. The technicians were excellent and finished the work quickly and efficiently

13 de junho de 2025
Avaliado com 3 de um total de 5 estrelas

Had all 4 tyres replaced

Had all 4 tyres replaced. 1 wasn't inflated properly and I have still yet to receive a receipt.

16 de maio de 2025
logotipo da Protyre Autocare - Newark

Resposta da Protyre Autocare - Newark

Dear Sarah Smith

Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Newark branch has not been a positive one for you on this occasion.

We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.

We apologise for any inconvenience caused.

Kind regards,
Kayleigh
Customer Care - Protyre

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais