Front of house made the most fundamental of customer service welcomes - eye contact, smile, hello ! Easy isn't it but often missing. My needs were identified and was passed onto a technician who also... Ver mais
Localização
Trocar localizaçãoUnits 1 & 2 Clare Place, Coxside, PL4 0JW Plymouth, Devon, GB
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Veja o que dizem as avaliações
My air-condition recharge was carried out on time and was ready for collection at the time given. The reception staff were polite and efficient, reminding me of the free tea and coffee machine in the... Ver mais
A empresa respondeu
This isn't 1st time service provided, I've used a couple of time now and always been absolutely pleasant and very professional. Good advise received with necessary short term fixings. Once again, than... Ver mais
I had two sets of motorcycle tyres fitted straight away after arriving early, the mechanic did an excellent job fitting the new tyres and pointing out wheel rim damage where puncture sealant had been... Ver mais
Detalhes da empresa
- Loja de Pneus
- Loja de Freios
- Loja de Baterias de Carro
- Oficina de Inspeção Veicular
- Serviço de Motorista
- Serviço de alinhamento e balanceamento
Sobre Protyre Autocare - Plymouth Clare Place
Escrito pela empresa
Escrito pela empresa
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Informações de contato
Units 1 & 2 Clare Place, Coxside, PL4 0JW, Plymouth, Devon, Reino Unido
- 01752 228118
4,5
Excelente
2 mil avaliações
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A perfect example of good customer service
Front of house made the most fundamental of customer service welcomes - eye contact, smile, hello ! Easy isn't it but often missing. My needs were identified and was passed onto a technician who also was warm and friendly, attended my vehicle to further assess my needs.I was then passed back to FoH who located stock, gave me a price and said they could do it immediately to which I agreed. 1/2 hr later after a couple of complimentary coffees in a pleasant waiting area the car was done. The gentlemen presenting my invoice was equally, friendly pleasant and chatty. In a long winded way what I am saying is "bravo" to my three contacts at Protyre Plymouth - I was in all three interactions made to feel welcome and valued as a customer and left totally satisfied.
5 de setembro de 2026
Pode usar a ajuda de IA para as respostasVer mais
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Resposta da Protyre Autocare - Plymouth Clare Place
Hello Mrs Peterkin-Jones,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Plymouth branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Great service quick and reliable thanks
Great service quick and reliable thanks
1 de setembro de 2026
Resposta da Protyre Autocare - Plymouth Clare Place
Hello Matthew,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Plymouth branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Excellent service
For the past 4 years the MOT's for our cars been done at ProTyre Plymouth Clare Place, always received outstanding service, good communication, very polite.
29 de agosto de 2026
Resposta da Protyre Autocare - Plymouth Clare Place
Dear Gabriel Fieraru,
We are so pleased to hear that you've consistently received outstanding service and good communication from our Plymouth Clare Place branch over the past four years.
We truly appreciate your continued loyalty and positive feedback!
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Great pricing, service and outcome
Great pricing, service and outcome. Highly recommended!
2 de setembro de 2026
Resposta da Protyre Autocare - Plymouth Clare Place
Hello Alex,
Thank you very much for leaving us this 5-star review.
We always try to ensure our products and customer service are the best they can be to all our customers, therefore we are delighted to hear that you are happy with the service you received from the team in our Plymouth Clare Place centre.
We appreciate your business and hope to see you again.
Best regards,
Eddie
Customer Care - Protyre
Great service and friendly helpful staff
2 de setembro de 2026
Resposta da Protyre Autocare - Plymouth Clare Place
Hello Ms Hearnden,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Plymouth branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Staff were very helpful
Staff were very helpful. I had to get 2 new tyres replaced asap as I had a long road trip I ahead of the bank holiday Monday. Fitted me in & for that I’m very grateful. Thanks again.
2 de setembro de 2026
Resposta da Protyre Autocare - Plymouth Clare Place
Hello Mrs Lam,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Plymouth branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Protyre Plymouth has MOT’d & serviced…
Protyre Plymouth has MOT’d & serviced my car for past few years. In June I only had time for the MOT & agreed to contact Protyre for service. I have emailed several times - received acknowledgments - but no reply to any of my emails!! The most recent acknowledgement 26 August.
26 de agosto de 2026
Avaliação não solicitada
The depot could not have been more…
The depot could not have been more helpful correcting an online issue
26 de agosto de 2026
Resposta da Protyre Autocare - Plymouth Clare Place
Hello Michael,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Plymouth branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Resposta da Protyre Autocare - Plymouth Clare Place
Hello Stephen,
Thank you very much for leaving us this 5-star review. We always try to ensure our products and customer service are the best they can be for all our customers, so we are delighted to hear that you are happy with the service you received from the team. We appreciate your business and hope to see you again in the future.
Best regards,
Eddie
Customer Care - Protyre
I had put my car in for an MOT
I had put my car in for an MOT , however before the MOT was carried out I was informed that the rear axel was cracked or twisted and needed to be replaced . I agreed to have this work carried out, but asked to see the old axel after completion which was agreed . However on collecting the vehicle I was told that the old axel had already been disposed off with other scrap . I feel this showed a lack of customer care and or poor communication within the organisation .
26 de agosto de 2026
Resposta da Protyre Autocare - Plymouth Clare Place
Dear Christopher Brooking,
Thank you for bringing this to our attention.
We can confirm that your concerns will be investigated into and a manager will be in touch as soon as possible to discuss this further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
Every ting went thGreatservice, great valuerough perfectly
Every ting went through perfectly. Staff very helpful
24 de agosto de 2026
Resposta da Protyre Autocare - Plymouth Clare Place
Hello Pamela,
Thank you very much for leaving us this 5-star review. We always try to ensure our products and customer service are the best they can be to all our customers, therefore we are delighted to hear that you are happy with the service you received from the team in centre. We appreciate your business and hope to see you again.
Best regards,
Eddie
Customer Care - Protyre
Had a disagreement about tyre pressures…
Had a disagreement about tyre pressures for my car, the staff then agreed that I was correct, then decided they would ignore the correct pressures that were requested and put in 10 psi more than they told me. I had to drive home and correct the pressures on all four tyres.Poor.
17 de agosto de 2026
Resposta da Protyre Autocare - Plymouth Clare Place
Dear Austin Green,
Thank you for bringing this to our attention. We are sorry to hear that you are unhappy with your recent experience.
We can confirm that your concerns will be investigated into and a manager will be in touch as soon as possible to discuss this further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
Extremely polite & considerate staff…
Extremely polite & considerate staff going the extra mile for their customers. Singularly impressed with Kyle and his team. Outstanding!!!
19 de agosto de 2026
Resposta da Protyre Autocare - Plymouth Clare Place
Hello Kim,
We would like to thank you for sharing your feedback regarding the service you received.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the Kyle and the team at Plymouth Clare Place have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Best regards,
Eddie
Customer Care - Protyre
Great staff
Great staff. I was kept well informed of progress and any possible future problems.
17 de agosto de 2026
Resposta da Protyre Autocare - Plymouth Clare Place
Hello Stephen,
We would like to thank you for sharing your feedback regarding the service you received at our Plymouth branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Efficient and polite
17 de agosto de 2026
Resposta da Protyre Autocare - Plymouth Clare Place
Hello Ros,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Plymouth branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Tyres for the Volvo xc90…
All good I use to bring my bike for tyre long ago , so I thought I would bring in my Volvo , very friendly there but I new the guy there , who sorted me his name was Ted known him for years great guy anyway back to the fitting so quick 25 mins amazing well impressed 👍 will be coming back again well done to one and all nice and clean there to staff really nice as well
12 de agosto de 2026
Resposta da Protyre Autocare - Plymouth Clare Place
Hello Robert,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Plymouth branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Excellent Customer Service
Excellent customer service from Ted, Clive and Jay… always with a friendly, helpful and professional approach… also friendly and helpful mechanics….as a result, I always use Protyre, Clare Place for MOT, Servicing as well as tyres and brakes… happy to recommend
7 de agosto de 2026
Avaliação não solicitada
Resposta da Protyre Autocare - Plymouth Clare Place
Hello Catherine,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team, particularly Ted, Clive and Jay at our Plymouth Clare Place centre.
We greatly appreciate your recommendation.
Best regards,
Eddie
Customer Care - Protyre
Always easy to deal with no BS
Always easy to deal with no BS, many companies could learn from them. Thanks.
10 de agosto de 2026
Resposta da Protyre Autocare - Plymouth Clare Place
Hello David,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Plymouth branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
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