Very professional manager listened hard to the problem and selected his most experienced technician to sort out the major problem with the steering geometry on my RAV 4. This is something that even T... Ver mais
A empresa respondeu
Localização
Trocar localização11 Edison Road, Churchfield Industrial Estate, SP2 7NU Salisbury, Wiltshire, GB
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Veja o que dizem as avaliações
Ordered tyres online. Went to fit but had not arrived from main depot. Looked at alternatives but none in branch untill next day. Went back next day for fitting. There was a mess up with my origin... Ver mais
A empresa respondeu
I sat quietly watching these guys on such an extremely busy, hot day. Professional in every way, polite to everyone, despite the mad rush of people coming in and out. Customers were offered a drink,... Ver mais
A empresa respondeu
As always excellent service provided by Ian and his team. Accommodating and keeping me informed of the progress of the work being completed on my car
Detalhes da empresa
- Loja de Pneus
- Loja de Freios
- Loja de Baterias de Carro
- Oficina de Inspeção Veicular
- Serviço de Motorista
- Serviço de alinhamento e balanceamento
Sobre Protyre Autocare - Salisbury
Escrito pela empresa
Escrito pela empresa
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Informações de contato
11 Edison Road, Churchfield Industrial Estate, SP2 7NU, Salisbury, Wiltshire, Reino Unido
- 01722 414424
4,9
Excelente
3 mil avaliações
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As always excellent service provided by…
As always excellent service provided by Ian and his team. Accommodating and keeping me informed of the progress of the work being completed on my car
17 de agosto de 2026
Pode usar a ajuda de IA para as respostasVer mais
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
the price i was qouted on the phone was…
the price i was qouted on the phone was the price i was charged "NO EXTRAS"
Quick turn around
checked my other two tyres {prresure}
friendly encounter with staff
14 de agosto de 2026
Resposta da Protyre Autocare - Salisbury
Hello Jeff,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Salisbury branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Unpleasant experience
The service of the garage if fine, but the manager who served me was shocking. He was rude and seems to try and make the customer look stupid. It was a horrible experience, came away so upset.
13 de agosto de 2026
Avaliação não solicitada
Resposta da Protyre Autocare - Salisbury
Dear Matt Harris,
Thank you for taking the time to raise your concerns. We are sorry to hear that you have had this experience. This is far from the high standards we expect from our team members.
Customer service is important to us, and we always aim to make sure that it is at the best that it can be for all our customers, therefore if you wouldn't mind emailing us at customerrelations@protyre.co.uk and provide us with the registration of the vehicle in question and your best contact number, we will be in touch.
Kindest regards,
Georgia
Customer Care - Protyre
Very happy with Protyre Autocare
Easy to book online, lots of availability to choose from even for the next day. Good value for money. Very friendly and welcoming staff. Car was worked on at the scheduled time with a quick turn around. Easy to find and get to with parking available. Was able to wait on site. Would use again and recommend. Thank you.
5 de agosto de 2026
Resposta da Protyre Autocare - Salisbury
Hello Gemma,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Salisbury branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
The team are fab and always looking to…
The team are fab and always looking to help.
12 de agosto de 2026
Resposta da Protyre Autocare - Salisbury
Hello Vics,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Salisbury branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
The staff were very helpful and fixed…
The staff were very helpful and fixed my Tyre issue efficiently and ahead of the predicted time - thank you very much
12 de agosto de 2026
Resposta da Protyre Autocare - Salisbury
Hello Mr Campbell,
We would like to thank you for sharing your feedback regarding the service you received at our Salisbury branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
New tyres
Ordered tyres online. Went to fit but had not arrived from main depot.
Looked at alternatives but none in branch untill next day.
Went back next day for fitting.
There was a mess up with my original tyres not arriving but the staff were knowledgeable, helpful and apologetic due to the error.
The branch Manager adjusted my final bill to compensate for the error. I was happy with this and the attitude of all the staff was so helpful. No problem, will Definitely use Protyre Salisbury again. Was going for Cinturato's originally but given the option of Falken or Cinturato's on day 2, as the team made sure I had a choice when I arrived, I went for the ZE320's. So far, so good, handles well. Not tried in the wet yet but, I think they will be good, ZE320 reviews are good, they feel nice and stable on my focus
12 de agosto de 2026
Resposta da Protyre Autocare - Salisbury
Hello Customer,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Salisbury branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Resposta da Protyre Autocare - Salisbury
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Salisbury branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Very professional manager listened hard…
Very professional manager listened hard to the problem and selected his most experienced technician to sort out the major problem with the steering geometry on my RAV 4. This is something that even Toyota Guildford have been unable to do. The car now drives perfectly without pulling left or right nor squealing in car parks. I would give them 10 stars out of 5 if I could !!
3 de agosto de 2026
Resposta da Protyre Autocare - Salisbury
Hello Michael & Christine,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our centre, especially with the resolution of the steering geometry issue on your vehicle.
Best regards,
Eddie
Customer Care - Protyre
I can always trust Ian and his team.
I can always trust Ian and his team and have done for over ten years. I would not go anywhere else.
10 de agosto de 2026
Resposta da Protyre Autocare - Salisbury
Hello Lin,
We would like to thank you for sharing your feedback regarding the service you received at our Salisbury centre.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that Ian and the team has delivered this to you over such a long period.
Many thanks again for taking the time to provide us with such positive feedback!
Best regards,
Eddie
Customer Care - Protyre
Helpful informative and Friendly
Always extremely helpful and friendly. Explain bills clearly. Take care of the vehicle.
7 de agosto de 2026
Resposta da Protyre Autocare - Salisbury
Hello Juliet,
We would like to thank you for sharing your feedback regarding the service you received at our Salisbury branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Fantastic quick turn around on Mot…
Fantastic quick turn around on Mot excellent service and good advice and guidance given! I highly recommend.
5 de agosto de 2026
Resposta da Protyre Autocare - Salisbury
Hello Philip,
We would like to thank you for sharing your feedback regarding the service you received at our Salisbury branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
A cancellation appointment to fix a puncture was arranged same day. This was dealt with professionally and in a timely way with good information from the desk staff. My go-to place for services/tyres
Good customer interaction and professional repair
7 de agosto de 2026
Resposta da Protyre Autocare - Salisbury
Hello Customer,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Salisbury branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Had great customer service at protyre
Had great customer service at protyre, the guys there were really polite and helpful, will be visiting again for sure
Many Thanks
7 de agosto de 2026
Resposta da Protyre Autocare - Salisbury
Hello Mr Harrison,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Salisbury branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
I wouldn't go anywhere else!
7 de agosto de 2026
Resposta da Protyre Autocare - Salisbury
Hello Colin,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Salisbury branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Dealt with my tyres quickly
Dealt with my tyres quickly. Good price & helpful staff
5 de agosto de 2026
Resposta da Protyre Autocare - Salisbury
Hello Maria,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Salisbury branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Polite and efficient
Polite and efficient, was told my car would be ready in approximately 1hour and received a phone call to say my car was ready at the time I was told.easy collection, and staff very friendly.
5 de agosto de 2026
Resposta da Protyre Autocare - Salisbury
Hello Paul,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Salisbury branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
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