5/5 Stars - Honest team and legendary customer service from Carl! Highly recommend Protyre Slough for two main reasons: Honesty: After a rear blowout, the first technician checked all my tyr... Ver mais
A empresa respondeu
Localização
Trocar localização515 Ipswich Road, Slough Trading Estate, SL1 4EP Slough, Berkshire, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Courteous , good service and completion as promised. Only second time I have used Protyre - the recent visit to Slough branch was from a good experience late last year at your Hayling Island branch.... Ver mais
A empresa respondeu
Winston provided me with excellent service, truly demonstrating great people skills and that he is a master in his class. He clearly understands his clientele well, as I only met him for the first tim... Ver mais
A empresa respondeu
Great lil garage, whom have very professional staff - who know their stuff! There is a waiting area if you are staying, and parking is at the back, prices are good, would use again
A empresa respondeu
Detalhes da empresa
- Loja de Pneus
- Loja de Freios
- Loja de Baterias de Carro
- Oficina de Inspeção Veicular
- Serviço de Motorista
- Serviço de alinhamento e balanceamento
Sobre Protyre Autocare - Slough
Escrito pela empresa
Escrito pela empresa
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Informações de contato
515 Ipswich Road, Slough Trading Estate, SL1 4EP, Slough, Berkshire, Reino Unido
- 01753 571171
4,7
Excelente
2 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Carl is a superstar! Outstanding customer service.
5/5 Stars - Honest team and legendary customer service from Carl!
Highly recommend Protyre Slough for two main reasons:
Honesty: After a rear blowout, the first technician checked all my tyres and honestly confirmed only the damaged one needed replacing. No upselling.
Going the extra mile: When I arrived for collection during a massive rush, the wait was 40 minutes. Carl on the front desk noticed I was about to leave and handle it myself, so he took initiative, went out to the rear parking lot, and fitted it himself.
Outstanding service. Carl is a superstar and a massive asset to this branch!
30 de junho de 2026
Avaliação não solicitada
Resposta da Protyre Autocare - Slough
Hello Danny,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Slough branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
good service
Appointment was on time, car was looked at and what was needed was sorted out in the time estimated. General check also completed
24 de junho de 2026
Resposta da Protyre Autocare - Slough
Hello Pam,
We would like to thank you for sharing your feedback regarding the service you received at our Slough branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Resposta da Protyre Autocare - Slough
Hello Suraj,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Slough branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Excellent service all round
Answered the phone quickly
Booked me in on my day of choice
Told me the expected max costs up front, charged me less
Really friendly chap on the front desk who made the whole deal experience excellent. 5 stars!
20 de junho de 2026
Resposta da Protyre Autocare - Slough
Hello Rob,
We are so glad to hear that our in centre team could accommodate your preferred day and provided clear, fair pricing. It's wonderful to know you had an excellent experience. Thank you for your kind words!
Best regards,
Eddie
Customer Care - Protyre
Good place for MOT
Good place for MOT, tyres, tracking works. Very genuine staff and high stand of work.
24 de junho de 2026
Resposta da Protyre Autocare - Slough
Hello Raj,
We would like to thank you for sharing your feedback regarding the service you received at our Slough branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Great lil garage
Great lil garage, whom have very professional staff - who know their stuff! There is a waiting area if you are staying, and parking is at the back, prices are good, would use again
24 de junho de 2026
Resposta da Protyre Autocare - Slough
Hello Balvinder,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Slough branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
great staff
great staff, quick and professional job done, friendly team, close to my home place.
22 de junho de 2026
Resposta da Protyre Autocare - Slough
Hello,
We are so pleased you had a positive experience with our team at Slough. Thank you for your kind words and 5-star review!
Best regards,
Eddie
Customer Care - Protyre
Courteous
Courteous , good service and completion as promised. Only second time I have used Protyre - the recent visit to Slough branch was from a good experience late last year at your Hayling Island branch.
22 de junho de 2026
Resposta da Protyre Autocare - Slough
Hello Geoffrey,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Slough branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Efficient timely and helpful
22 de junho de 2026
Resposta da Protyre Autocare - Slough
Hello Paul,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Slough branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Service levels…
I cannot praise Protyre customer service enough. They have explained the situation and rectified it very quickly for me. So I have deleted my previous review and now give them 5 stars
22 de junho de 2026
Resposta da Protyre Autocare - Slough
Dear Ms Mumford,
Thank you for bringing this to our attention. We are sorry to hear that you are unhappy with your recent experience.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
great service
22 de junho de 2026
Resposta da Protyre Autocare - Slough
Hello Mr Mockett,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Slough branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Resposta da Protyre Autocare - Slough
Hello Mr Andrew Lennon,
We are delighted you had such a positive experience. Thank you for your kind words and five-star rating.
Best regards,
Eddie
Customer Care - Protyre
They are very professional and efficient
They are very efficient, helpful and friendly and give an excellent service.
17 de junho de 2026
Resposta da Protyre Autocare - Slough
Hello Denise,
We would like to thank you for sharing your feedback regarding the service you received at our Slough branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Winston provided me with excellent…
Winston provided me with excellent service, truly demonstrating great people skills and that he is a master in his class. He clearly understands his clientele well, as I only met him for the first time, but I was made to feel comfortable in knowing my car was in safe hands
17 de junho de 2026
Resposta da Protyre Autocare - Slough
Hello Luciano,
We appreciate you sharing your positive experience. We are delighted to hear that our team member Winston provided excellent service and made you feel comfortable. We value your feedback.
Best regards,
Eddie
Customer Care - Protyre
Resposta da Protyre Autocare - Slough
Hello Mrs Parminter,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Slough branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Resposta da Protyre Autocare - Slough
Hello Tristan,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Slough branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Satisfactory result after a talk with representative of the company
AMENDED REVIEW AFTER A SATISFACTORY DISCUSSION.
Protyre contacted me after my experience and had resolved the issue that I had experienced below.
I am extremely satisfied with their customer service.
I will continue to use Protyre in the future.
Thank you
I brought my car for an MOT and was told it would take 45 minutes. I was approached by an engineer who told me I had a lot of things wrong in my car. He went away and came back stating they had been repaired. He then came back again apologetic that he could not out my window up. Then the man who checked me in said I had dropped my car in that condition right in front of the shop, which I had not done. I have used Protyre for many years and know I need to park at the rear, which I did. He was arguing that i had not done this. He then said I had been called, by the name Mrs Singh, and apparently it was her car which had all these issues. My car had passed the MOT an hour ago, and they had not told me. They kept me waiting for over an hour, telling me about a car which wasn’t even mine!
This is absolutely dreadful, and I am not happy with this standard of service. The technician who approached me did not even ask my name and assumed I was another client.
I am having serious doubts about recommending anyone to your company.
15 de junho de 2026
Resposta da Protyre Autocare - Slough
Dear Suzette Richards ,
Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Slough branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
Always very efficient and polite and on…
Always very efficient and polite and on time for appointments
15 de junho de 2026
Resposta da Protyre Autocare - Slough
Dear MR DAVID ELLIS,
We appreciate your wonderful feedback!
We are so pleased to hear about your positive experience with our efficient and punctual service at our Slough branch.
We look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Turned up nursing a slow puncture with…
Turned up nursing a slow puncture with no spare mid afternoon. Damage was inspected and new tyre fitted all within 40 minutes.
12 de junho de 2026
Resposta da Protyre Autocare - Slough
Dear Peter Hepburn,
We are glad we could assist you quickly with your puncture and get you back on the road efficiently at our Slough branch.
Thank you for your feedback.
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - protyre
Good and friendly service and value for…
Good and friendly service and value for money.
12 de junho de 2026
Resposta da Protyre Autocare - Slough
Hello R.C,
Thank you for your 5-star review! We are delighted you found our service friendly and a good value.
Best regards,
Eddie
Customer Care - Protyre
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.