Protyre Autocare - Stockton on Tees Avaliações 

1.239
O TrustScore é 4.5 de um total de 5

4,7

2A Lockheed Close, Preston Farm Ind Est, TS18 3BP Stockton - on - Tees, Teeside, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

The service the staff and the way that they handle my enquiries, they are always helpful and I’m always pleased that the service that I receive from them

Avaliado com 5 de um total de 5 estrelas

Saw a screw in my tyre, and went straight round to ProTyre at Stockton for them to investigate. They confirmed that the screw had pierced the tyre, and repaired the whole all within 25 mins. Great... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Very professional and helpful staff at the Stockton branch. They completed the fitting of a tyre for my motorhome which was completed on time and to high standard

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Easy to book in and drop off. Work started on time and kept fully informed of progress as I was shopping. No problem about picking it up when I and the repair were finished. Every contact with staff... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Loja de Pneus
  2. Loja de Freios
  3. Loja de Baterias de Carro
  4. Oficina de Inspeção Veicular
  5. Serviço de Motorista
  6. Serviço de alinhamento e balanceamento

Escrito pela empresa

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Informações de contato

  • 2A Lockheed Close, Preston Farm Ind Est, TS18 3BP, Stockton - on - Tees, Teeside, Reino Unido

  • 01642 601600

4,7

Excelente

O TrustScore é 4.5 de um total de 5

1 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.

Como esta empresa usa o Trustpilot

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4,7

Todas as avaliações

(1.239)

33.962 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Friendly staff,very quick…

Friendly staff,very quick efficient.Wouldn't hesitate to go back and would definitely recommend to friends and family .

23 de julho de 2025
logotipo da Protyre Autocare - Stockton on Tees

Resposta da Protyre Autocare - Stockton on Tees

Hello Customer,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Stockton on Tees branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care - Protyre

Avaliado com 5 de um total de 5 estrelas

Recent MOT

Recent MOT, work was needed but was done and completed next day. Found these guys helpful.

21 de julho de 2025
Avaliado com 5 de um total de 5 estrelas

Great place for an air con regas.

Very smooth transaction from start to finish. Left my v90 for an air con regas. Left car with them for half an hour while we went for a coffee. Came back all done and now blowing ice cold!
Will definitely use again. Thanks for your great service.

16 de julho de 2025
Avaliado com 5 de um total de 5 estrelas

Car air conditioning regass.

My experience with protyre went really well great service got everything sorted and a free cup of coffee.

9 de julho de 2025
logotipo da Protyre Autocare - Stockton on Tees

Resposta da Protyre Autocare - Stockton on Tees

Hello Paul​,

We would like to thank you for sharing your feedback regarding the service you received at our Stockton on Tees branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care - Protyre

Avaliado com 1 de um total de 5 estrelas

Failed my MOT on what should have been…

Failed my MOT on what should have been an advisory.
Caused a great deal of inconvenience. Think it was to try and sell new tyres.

9 de julho de 2025
logotipo da Protyre Autocare - Stockton on Tees

Resposta da Protyre Autocare - Stockton on Tees

Dear Andrew Metcalfe,

Thank you for bringing this to our attention and we are sorry to hear that you are unhappy with the outcome of your recent experience. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

We apologise for any inconvenience that may have been caused.

Kindest regards,
Georgia
Customer Care - Protyre

Avaliado com 5 de um total de 5 estrelas

Pirelli Angel GT Motorcycle Tyres

Appointment booked & paid online was simple & straightforward, arriving at the garage I was seen to immediately staff very polite and courteous. Appointment slot was booked for 1 hour however tyres were changed around 30 mins, excellent service with friendly staff. I would definitely use Protyre services again in the future.

2 de julho de 2025
Avaliado com 5 de um total de 5 estrelas

Arrived early for our mot

Arrived early for our mot, needed 2 tyres on before it went through, the staff were amazing, put the tyres on and did the MOT in super quick time, great service and very good price, very happy will always use Protyre for my motoring needs

23 de junho de 2025
Avaliado com 5 de um total de 5 estrelas

Dealt with promtly

Dealt with promtly and given a time frame. offered to either wait or leave car there. on return just after the time told car was ready to go. Booking online and paying makes the process quick and easy aswell.

18 de junho de 2025
Avaliado com 3 de um total de 5 estrelas

Poor customer service

This is everything that is bad about the motor trade in the modern day. Customer service that was bad in the 70s. No friendly welcome. Every man met with “mate”. No explanation about what was happening except sarcastic comments. My wheels and steering wheel were filthy after having my wheels balanced. I will not be back.

18 de junho de 2025
logotipo da Protyre Autocare - Stockton on Tees

Resposta da Protyre Autocare - Stockton on Tees

Dear Dave Irwin ,

Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Stockton on Tees branch has not been a positive one for you on this occasion.

We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.

We apologise for any inconvenience caused.

Kind regards,
Kayleigh
Customer Care - Protyre

Avaliado com 4 de um total de 5 estrelas

Needed tracking adjusting

Needed tracking doing thanks to the team was sorted quickly

18 de junho de 2025
logotipo da Protyre Autocare - Stockton on Tees

Resposta da Protyre Autocare - Stockton on Tees

Dear Mr Evans,

Thank you for bringing this to our attention. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

Kind regards,
Eddie
Customer Care - Protyre

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