Easy to book through reminder email. Staff were very pleasant and efficient. Nothing was too much trouble and they were working in a very hot environment but still managed a cheery welcome with a smil... Ver mais
A empresa respondeu
Localização
Trocar localizaçãoUnit T2, I O Trade Centre, Hobley Drive, Stratton St Margaret, SN3 4NS Swindon, Wiltshire, GB
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Veja o que dizem as avaliações
Easy online booking process, with numerous slots available. Dropped cars off and given a rough estimate of the time they would be ready. Staff were friendly and efficient, cars were ready bin goo... Ver mais
Professional staff that know the limits of their equipment and their own experience. Went in for an Air Conditioning Check as had another customer before me. His system had a compressor fault and he w... Ver mais
A empresa respondeu
Had one of my tyres replaced here. Staff were friendly and resolved the issue quickly and at a reasonable price. Overheard them talking to other customers with more complicated needs and the Protyre... Ver mais
Detalhes da empresa
- Loja de Pneus
- Loja de Freios
- Loja de Baterias de Carro
- Oficina de Inspeção Veicular
- Serviço de Motorista
- Serviço de alinhamento e balanceamento
Sobre Protyre Autocare - Swindon Stratton St Margaret
Escrito pela empresa
Escrito pela empresa
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Informações de contato
Unit T2, I O Trade Centre, Hobley Drive, Stratton St Margaret, SN3 4NS, Swindon, Wiltshire, Reino Unido
- 01793 822260
4,9
Excelente
1 mil avaliações
Pede aos clientes que avaliem
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Always a great service and honest
Always a great service and honest. Wouldn’t hesitate to recommend these guys
20 de junho de 2025
Really please with the way they help…
Really please with the way they help with any issues, I couldn’t find the locking nut to remove the wheels. All sorted as they have all makes and models of locking nuts.Order my tyres online with a time and place to suit.pleasure to deal with, 10/10. Well done Stratton Swindon branch.
13 de junho de 2025
The guys sorted my service at the…
The guys sorted my service at the earliest convenience when there was a problem from last time and gave me knowledge going forward also, would like to thank the staff for sorting the issue for me, I appreciate it greatly
13 de junho de 2025
Avaliação não solicitada
Pode usar a ajuda de IA para as respostasVer mais
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Service and MOT
Service and MOT was fantastic and the guys did a good job, would highly recommend
6 de junho de 2025
Resposta da Protyre Autocare - Swindon Stratton St Margaret
Dear Mr Lester,
Thank you for notifying us of your concerns. We are sorry this has happened.
We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.
Kindest regards,
Georgia
Customer Care - Protyre
Had Aircon regas and 4 new tyres fitted…
Had Aircon regas and 4 new tyres fitted at different times. Booking was easy and team was very friendly and professional on the day. Definitely will use again. Thank you!
14 de maio de 2025
Extremely helpful and flexible staff
Extremely helpful and flexible staff, who adapted to an error made while booking online and resolved it without Issue. I highly recommend this garage, being adaptable is key to any customer based organisation.
6 de junho de 2025
MOT booked via Online Portal
As always good service from Bathwick. However, I booked my MOT online for Tuesday, (20th) but when I went to branch, a week beforehand, to check about dropping off, I was told that the MOT bay was closed on the initial booked date, luckily they were able to book me in for the Monday (19th). Which didn’t cause any hardship!
19 de maio de 2025
5 star customer service
Such a helpful team. Great advice on tyres. Gave me clear times on how long things would take and very polite. Great service. Thank you
21 de maio de 2025
Booked online, 4 tyres.
Booked online, dropped car off at alotted time, picked back up an hour later, Happy days.
21 de maio de 2025
Customer service at its very best
Customer service at its very best
Had my car booked in for a MOT always use this branch .
On arrival was warmly welcomed by Lee
And first hand noticed Callum depot manager helping a older couple that was having problems with their Camper Van tyres.
Immediately his approach was informative compassionate and professional .
I have worked in Customer Service for 28years and what I witnessed on Friday was exceptional
Callum & his team should be very proud of the service they deliver on your company’s behalf and of corse Callum’s leadership outstanding
Highly recommend
16 de maio de 2025
Avaliação não solicitada
5 Stars!
I had a great experience with the team at Bathwick Tyres – Team Protyre in Swindon Stratton. I recently bought tyres from them and was really happy with the service. When I came back some time later for my MOT, they went above and beyond by changing a lightbulb for me so my car wouldn’t fail. Super helpful, professional, and friendly – it’s clear they care about their customers. Highly recommend!
29 de abril de 2025
Avaliação não solicitada
Had mycar serviced and mot
Had mycar serviced and mot, been taking it or another car there for a few years now, always helpful,
25 de abril de 2025
Callum is excellent at his job his…
Callum is excellent at his job his customer care is brilliant I will be bring my car back again and again
21 de abril de 2025
Resposta da Protyre Autocare - Swindon Stratton St Margaret
Hi Kayleigh,
Thank you for taking the time to leave us this really positive review.
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you have received from Callum.
We have notified the Area Manager of this and they will pass your comments on to Callum.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help.
Kindest regards,
Georgia
Customer Care - Protyre
Good service as always.
11 de abril de 2025
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