I went in and was greeted with a happy engineer who was knowledgeable and knew exactly what unneeded Booked the car in that afternoon and got a call later the same day saying all work completed... Ver mais
A empresa respondeu
Localização
Trocar localizaçãoPriory Bridge Road, Taunton, TA1 1QB Taunton, Somerset, GB
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Veja o que dizem as avaliações
Tyre change started bang on the appointment time and they went further, by repairing a puncture at the same time. Very grateful for your flexibility - thank you.
A empresa respondeu
We visited Protyre on this occasion because we discovered a flat tyre just as we were due to go away for the weekend. We arranged to take the car in at 10 o’clock and were dealt with promptly and effi... Ver mais
A empresa respondeu
Great service and honest advice, new tyres and brakes checked, was advised still had several thousand miles left and no need to change yet.
A empresa respondeu
Detalhes da empresa
- Loja de Pneus
- Loja de Freios
- Loja de Baterias de Carro
- Oficina de Inspeção Veicular
- Serviço de Motorista
- Serviço de alinhamento e balanceamento
Sobre Protyre Autocare - Taunton
Escrito pela empresa
Escrito pela empresa
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Informações de contato
Priory Bridge Road, Taunton, TA1 1QB, Taunton, Somerset, Reino Unido
- 01823 282424
4,7
Excelente
2 mil avaliações
Pede aos clientes que avaliem
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Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
knowledgeable polite and engaging team
10 de julho de 2026
Dismissive we don't want liability!
I have used them for several years, should have learnt my lesson 2 years ago, their work caused my automatic gears to seize up. Which nearly caused me to have a major accident.
My step father took my car to a garage he knows who fixed the problem.
Last year after my MOT. The same thing happened! My mots were costing me £700 a time and a week after my car gears did exactly the same thing they did a year previously! It was almost like they unfixed the problem!
I then paid my stepfather £100 to get his garage to fix it again for me, so the work in total cost me £800!!!
Today I told them I just wanted to book a oil change, and ask them to put transition fluid in their because it has a judder. And they said, we don't touch automatics, that's not something we do. He said it's Liability!!
Which doesn't help me at all , I need my car!!
They then said that they had to book me a bronze full service to have the oil change so they literally tried to rip me off!!!
I've called another garage and they won't do the transition fluid either! Only this year they are being dismissive!! I'm not happy! I have autism and I don't know what to do!!!!
10 de julho de 2026
Avaliação não solicitada
Pode usar a ajuda de IA para as respostasVer mais
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Resposta da Protyre Autocare - Taunton
Hello Paul,
We're so glad to hear our team in centre provided excellent and helpful service. We truly appreciate your kind words and positive feedback!
Best regards,
Eddie
Customer Care - Protyre
Called in on the off chance
Called in on the off chance. Asked to go back a bit later, job done. Good service. Nice polite staff
8 de julho de 2026
Resposta da Protyre Autocare - Taunton
Hello Lorrie,
We are so pleased to hear that you had such a positive experience with us and that our team at Taunton were polite and helpful. We appreciate you taking the time to share your feedback.
Best regards,
Eddie
Customer Care - Protyre
Great service
8 de julho de 2026
Resposta da Protyre Autocare - Taunton
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Taunton branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Very efficient
They were on time. Really good communication. Managed to fit in an extra service for me that I hadn’t even booked in for. Very pleased.
8 de julho de 2026
Resposta da Protyre Autocare - Taunton
Hello Ziziqi,
We would like to thank you for sharing your feedback regarding the service you received at our Taunton branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Great service
Tyre change started bang on the appointment time and they went further, by repairing a puncture at the same time. Very grateful for your flexibility - thank you.
6 de julho de 2026
Resposta da Protyre Autocare - Taunton
Hello Steven,
We would like to thank you for sharing your feedback regarding the service you received at our Taunton branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Good reception
Good reception. Car done on time. I have their trust and advice they give. Thank you
6 de julho de 2026
Resposta da Protyre Autocare - Taunton
Hello Mr Smith,
We would like to thank you for sharing your feedback regarding the service you received at our Taunton branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Got there 10mins before my appointment…
Got there 10mins before my appointment and they started the car straight away. Staff were really friendly and very efficient. Had both front tyres done inside 20mins. Done a great job and so fast. 👍🏻
3 de julho de 2026
Resposta da Protyre Autocare - Taunton
Hello Carl,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Taunton branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Very friendly and helpful
Very friendly and helpful. Repair done quickly and efficiently.
3 de julho de 2026
Resposta da Protyre Autocare - Taunton
Hello Mrs Erskine,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Taunton branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Professional, friendly and reliable team
Went in to get two tyres changed and have a wheel alignment complete. The team were friendly quick and efficient. They found a couple of problems on my car and sorted them out with no issue at all. I would highly recommend them to anyone. Thank you for all your help!
27 de junho de 2026
Resposta da Protyre Autocare - Taunton
Hello Miss Slade,
Thank you for leaving us a positive review of your experience at our Taunton centre. We are delighted to hear that you found the in centre team to be professional, quick and efficient. We greatly appreciate your custom and will be sure to pass on your thanks to the team.
Best regards,
Eddie
Customer Care - Protyre
Great service and honest advice
Great service and honest advice, new tyres and brakes checked, was advised still had several thousand miles left and no need to change yet.
24 de junho de 2026
Resposta da Protyre Autocare - Taunton
Hello Customer,
We would like to thank you for sharing your feedback regarding the service you received at our Taunton branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Protyre are the real professional's
Protyre are the real professional's - if you are looking for the best deal, the people with the best knowledge, whatever your car is from a mini to a Rolls Royce - go with them - they do it best because they are specialists and tyres is all they do!
29 de junho de 2026
Resposta da Protyre Autocare - Taunton
Hello Mr Smith,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Taunton branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Tires change
I faced very good attitude from the staff side. The job was done quickly and with good quality.
29 de junho de 2026
Resposta da Protyre Autocare - Taunton
Hello Radu,
We would like to thank you for sharing your feedback regarding the service you received at our Taunton branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Very smooth booking system
Very smooth booking system, I managed to book both my sons car and my car in for services, staff where polite and helpful
24 de junho de 2026
Resposta da Protyre Autocare - Taunton
Dear Adrian,
We appreciate your 5-star review!
We're so pleased to hear our booking system was smooth and our staff were polite and helpful at our Taunton branch.
Thank you!
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer car - Protyre
Fantastic experience in Taunton branch
I went in and was greeted with a happy engineer who was knowledgeable and knew exactly what unneeded
Booked the car in that afternoon and got a call later the same day saying all work completed
Then the next day my daughters car air con wasn’t working so I gave them a call and they said Yes bring it in and we can do it
Fantastic service and friendly people
Definitely would recommend this garage to everyone
24 de junho de 2026
Avaliação não solicitada
Resposta da Protyre Autocare - Taunton
Hello Paul,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Taunton branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Always expect the unlikely
Would have been better if i had not had to go back to get the casing retained for the spare put onto the spare wheel. Stupid error. Always check the boot before you leave 🫤but they fixed it and the coffee is good. Will use Protyre again if price is right.
24 de junho de 2026
Resposta da Protyre Autocare - Taunton
Dear alan harold ,
Thank you for contacting Protyre. We are sorry to hear that your recent visit to ourTaunton branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
Resposta da Protyre Autocare - Taunton
Hello,
We are delighted you had a positive experience with our in centre team. We appreciate your kind words!
Best regards,
Eddie
Customer Care - Protyre
Resposta da Protyre Autocare - Taunton
Hello Yvette,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Taunton branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Always good service!
We visited Protyre on this occasion because we discovered a flat tyre just as we were due to go away for the weekend. We arranged to take the car in at 10 o’clock and were dealt with promptly and efficiently, and were soon on our way.
24 de junho de 2026
Resposta da Protyre Autocare - Taunton
Hello Caroline,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Taunton branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
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