The customer service I received from Matt on the counter was exceptional. He explained everything from the start and kept me updated at each stage of my vehicle repair journey as it was not straight f... Ver mais
A empresa respondeu
Localização
Trocar localizaçãoWinterstoke Road, Weston Super Mare, BS23 3YG Weston Super Mare, North Somerset, GB
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Veja o que dizem as avaliações
Helpful friendly and ready to the extra mile. I was a bit late collecting my car but a member of staff waited to enable me to collect it after closing.
A empresa respondeu
Had my new tyre fitted after finding a bad puncture and ordering online the day before, the guys were fantastic as always. The chap on the reception was welcoming when we arrived and said hello to my... Ver mais
Tyres ordered and booking made online. The tyres hadn't arrived at local depot when my wife got there so they offered to fit slightly better - more expensive - alternatives at same price. Fitting ex... Ver mais
Detalhes da empresa
- Loja de Pneus
- Loja de Freios
- Loja de Baterias de Carro
- Oficina de Inspeção Veicular
- Serviço de Motorista
- Serviço de alinhamento e balanceamento
Sobre Protyre Autocare - Weston Super Mare
Escrito pela empresa
Escrito pela empresa
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Informações de contato
Winterstoke Road, Weston Super Mare, BS23 3YG, Weston Super Mare, North Somerset, Reino Unido
- 01934 429910
4,6
Excelente
1 mil avaliações
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Aircon regas
Took our car in to have the aircon regased.
Left car with protyre, when we returned, the car was in exactly the place we left it, with no sign it had been touched?.
Speaking to the technician, we were reassured it had been regased (we still have our reservations) but that the aircon wasnt working.
Speaking with the supervisor, i was belittled, made to feel ignorant and that the issue was mine.
No offer of degas or refund, no suggestion of how the issue may be resolved.
Considering previous visits/supervisors who couldnt have been more helpful, this was generally a very poor experience and shakes my confidence in protyre
7 de julho de 2026
Resposta da Protyre Autocare - Weston Super Mare
Dear James,
Thank you for bringing this to our attention. We are sorry to hear that you are unhappy with your recent experience.
We can confirm that your concerns have been raised. A manager will investigate into this matter and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
Great service, Professional work
Great service as usual, professional work and friendly helpful staff
15 de julho de 2026
Resposta da Protyre Autocare - Weston Super Mare
Hello Mr Whitehead,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Weston Super Mare branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Resposta da Protyre Autocare - Weston Super Mare
Hello Luke,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Weston Super Mare branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Resposta da Protyre Autocare - Weston Super Mare
Dear catherine england,
Thank you very much for leaving us this 5-star review.
We always try to ensure our products and customer service are the best they can be, so we are delighted to hear you are happy with the service you received at our Weston Super Mare branch.
We appreciate your business and hope to see you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Very easy and no fuss testing facility…
Very easy and no fuss testing facility while u wait
3 de julho de 2026
Resposta da Protyre Autocare - Weston Super Mare
Hello Mr Hopkin,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Weston Super Mare branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Staff are very helpful and friendly.
Staff are very helpful and friendly.
Great service. From them for a number of years
20 de fevereiro de 2026
Resposta da Protyre Autocare - Weston Super Mare
Hello Richard,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Weston Super Mare branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Helpful friendly and ready to the extra…
Helpful friendly and ready to the extra mile. I was a bit late collecting my car but a member of staff waited to enable me to collect it after closing.
8 de julho de 2026
Resposta da Protyre Autocare - Weston Super Mare
Hello Susan,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Weston Super Mare branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Resposta da Protyre Autocare - Weston Super Mare
Hello Jeremy,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Weston Super Mare branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Great friendly and efficient staff plus…
Great friendly and efficient staff plus good prices well done lads
3 de junho de 2026
Resposta da Protyre Autocare - Weston Super Mare
Hello Miss Durston,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Weston Super Mare branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Resposta da Protyre Autocare - Weston Super Mare
Hello John,
Thank you very much for leaving us this 5-star review. We are delighted to hear that you are happy with the quick and friendly service you received from our team in centre. We appreciate your business and hope to see you again.
Best regards,
Eddie
Customer Care - Protyre
Great service
29 de junho de 2026
Resposta da Protyre Autocare - Weston Super Mare
Hello Julian,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Weston Super Mare branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
MOT taken
MOT taken, failure reason identified fixed quickly and easily and value for money
29 de junho de 2026
Resposta da Protyre Autocare - Weston Super Mare
Hello Simon,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Weston Super Mare branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Having scooped up a nail in my tyre on…
Having scooped up a nail in my tyre on the Queensway and trying to to get someone to look at it sadly no one could help due to being too busy
I called Chris at pro tyres i have been a customer for over 2 years and as usual although they were busy he just said get your car to us and we can sort it just what I needed to hear so my brother put air in because of course I didn’t know no spare tyre and got it to Chris it was sorted also pointing out I needed some gel of some sort to put in the tyre to help mine was out of date so if you don’t know anything about cars me 73 I know I have every trust in this garage knowing im going to get good honest customer relations thank you once again
26 de junho de 2026
Resposta da Protyre Autocare - Weston Super Mare
Hello Jean,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Weston Super Mare branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Resposta da Protyre Autocare - Weston Super Mare
Hello Clive,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Weston Super Mare branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Resposta da Protyre Autocare - Weston Super Mare
Hello Anthony,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Weston Super Mare branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Excellent service
Excellent service. Really friendly staff. Repaired the tyre. Perfect. Will definitely use again.
24 de junho de 2026
Resposta da Protyre Autocare - Weston Super Mare
Hello David,
We truly appreciate your kind words about our service. We are delighted to know we could assist you and look forward to seeing you again.
Best regards,
Eddie
Customer Care - Protyre
They failed my car on tyres twice
They failed my car on tyres twice, after I have changed them. I think they do it so they can sell their tyres....
24 de junho de 2026
Resposta da Protyre Autocare - Weston Super Mare
Dear Ivi Paduim-Quan ,
Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Weston Super Mare branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
MOT & Service
Honest advice regarding work done and service. Sourced part for an MOT retest.
24 de junho de 2026
Resposta da Protyre Autocare - Weston Super Mare
Hello Martin,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Weston Super Mare branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Booked an appointment and everything…
Booked an appointment and everything went to time.
Price very competitive
18 de junho de 2026
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