Protyre Autocare - Workington Avaliações 

1.147
•
O TrustScore é 4.5 de um total de 5

4,5

Unit 34 Clay Flatts Industrial Estate, Workington, CA14 2TQ Workington, Cumbria, GB

•

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Always lovely customer service and good work done on the car. Never any issues and always come here for everything needing done. Prices are decent also compared to other garages. Can get you in fast w... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

Drove in, left the keys with reception, went to get some shopping at Morrisons, came back, picked up keys, drive away. So why have I only given four stars? I never got a receipt that's why. N... Ver mais

Avaliado com 5 de um total de 5 estrelas

I have been bringing my cars to Protyre for so many years. It has always been so easy to make an appointment for MOT, service and repairs. The staff are polite, efficient and knowledgeable when discu... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Michael & Chris absolute fab guys along with the rest of the team! Sorted out 2 new tyres immediately despite me being early for my booking. and got the alignment sorted for me too. Honestly w... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Loja de Pneus
  2. também em
  3. Loja de Baterias de Carro
  4. Loja de Freios
  5. Oficina de Inspeção Veicular
  6. Serviço de alinhamento e balanceamento
  7. Serviço de Motorista

Escrito pela empresa

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Informações de contato

  • Unit 34 Clay Flatts Industrial Estate, Workington, CA14 2TQ, Workington, Cumbria, Reino Unido

  • 01900 602240

4,5

Excelente

O TrustScore é 4.5 de um total de 5

1 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

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Como esta empresa usa o Trustpilot

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4,5

Todas as avaliações

(1.147)

33.081 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

all went very smoothly,car was ready at…

all went very smoothly,car was ready at the time they said it would be,excellent service.

23 de junho de 2026
logotipo da Protyre Autocare - Workington

Resposta da Protyre Autocare - Workington

Hello Customer,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Workington branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Avaliado com 5 de um total de 5 estrelas

Very efficient and friendly staff

Very efficient and friendly staff. Value for money.

29 de junho de 2026
logotipo da Protyre Autocare - Workington

Resposta da Protyre Autocare - Workington

Hello Mrs Richardson,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Workington branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Avaliado com 5 de um total de 5 estrelas

My first time using Protrye

My first time using Protrye, I was really impressed by the whole process with them; from the online booking; the service and MOT carried out and finally my interaction with the Team at my Workington Branch, cheerful, friendly, efficient and helpful.

24 de junho de 2026
logotipo da Protyre Autocare - Workington

Resposta da Protyre Autocare - Workington

Hello Philip,

We are so pleased to hear about your excellent first experience with us! It's wonderful to know that our online booking, service, MOT, and the team at our Workington branch all impressed you. Thank you for your kind feedback.

Best regards,
Eddie
Customer Care - Protyre

Avaliado com 1 de um total de 5 estrelas

Advised part needed replaced

Advised part needed replaced, stated £250. Took for second opinion, confirm didn't need done, but did the work as suggested by someone else for £160. Went back to clear MOT, but won't be back. Overcharging folk at a time people are struggling. Apparently are known fornit, won't be going back.

10 de junho de 2026
logotipo da Protyre Autocare - Workington

Resposta da Protyre Autocare - Workington

Dear Mr Ree,

Thank you for notifying us of your concerns regarding the quoted cost. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

Kind regards,
Eddie
Customer Care - Protyre

Avaliado com 5 de um total de 5 estrelas

After a disastrous MOT experience the…

After a disastrous MOT experience the day before I called upon Protyre once again.
I explained the situation to Michael in the Workington Branch and He has been faultless.
Communicative, Observant, Professional and a really excellent Mechanic.
Thank You

5 de junho de 2026
Avaliação não solicitada
logotipo da Protyre Autocare - Workington

Resposta da Protyre Autocare - Workington

Hello Alison,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Workington branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Avaliado com 5 de um total de 5 estrelas

Booked my car in for MOT

Booked my car in for MOT, all was smooth and done within the hour!

3 de junho de 2026
logotipo da Protyre Autocare - Workington

Resposta da Protyre Autocare - Workington

Hello Mart,

Thank you for your fantastic 5-star review! We are delighted to hear that your MOT was smooth and completed so quickly. We appreciate your business and hope to see you again.

Best regards,
Eddie
Customer Care - Protyre

Avaliado com 1 de um total de 5 estrelas

Worst customer service ever

Worst customer service ever. Web enquiry remains unanswered, alternative product refused to be fitted for no good reason, inattentive staff, existing tyres refitted but left massively under inflated. Total waste of time matched only by a totally avoidable increase in frustration. Totally awful customer service

20 de maio de 2026
logotipo da Protyre Autocare - Workington

Resposta da Protyre Autocare - Workington

Dear Customer,

Thank you for bringing this to our attention. We are sorry to hear that you are unhappy with your recent experience. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

We apologise for any inconvenience that may have been caused.

Kindest regards,
Georgia
Customer Care - Protyre

Avaliado com 4 de um total de 5 estrelas

2 front tyres

Took the car in for pre arranged appointment 2 new tyres, both fit & back out into car park within 30 mins.
Only gripe is that the report on condition of brakes & discs etc wasn’t filled out.

2 de maio de 2026

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