Perfect: dispatched very quickly, love the hat. Hadn't thought about it but did have to pay VAT though with Brexit when the hat arrived (delivery to France, add 20% VAT plus "admin costs"...) and so F... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Had shop from them before and always came back for more. Delivery was fast. Box was damaged, but I blame the courier. Goods were as described and genuine. Price is unbeatable!! Overall, I'm very s... Ver mais
A empresa respondeu
Considering the product was shipped across an ocean, I'm very happy with how it arrived. The packaging was solid (there weren't any air pouches, but the hat still arrived fine), shipping was decently... Ver mais
A empresa respondeu
Quick delivery, well packaged and good quality products received. Will definitely be recommending and buying from this company again. Also free delivery which always helps. Not the usual, spend a cert... Ver mais
A empresa respondeu
Detalhes da empresa
Informação fornecida por fontes externas variadas
A huge range of Baseball Caps and headgear for kids, and adults. MLB, NFL, NBA, NHL official team headgear and fangear. DC Comics, and Marvel Comics Official Headgear
Informações de contato
Maple House, High Street, EN6 5BS, Potters Bar, Reino Unido
- info@pumpheadgear.com
- www.pumpheadgear.com
4,7
Excelente
145 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
First time using site to buy my…
First time using site to buy my daughter a hat, well packaged and perfect item. No issues and fast delivery would recommend. Superb quality! 😀😀
19 de abril de 2020
Avaliação não solicitada
Replied to email query
Replied to email query. Quick postage.
5 de abril de 2020
Avaliação não solicitada
Quick delivery great product
Quick delivery great product. Perfect fit for my toddler.
29 de março de 2020
Avaliação não solicitada
Excellent service
Excellent service. Prompt and packaging was good to protect the cap i bought.
19 de março de 2020
Avaliação não solicitada
Happy customer
Item arrived on time and was well packaged. I love it.
9 de fevereiro de 2020
Avaliação não solicitada
The item itself was excellent
The item itself was excellent, but!!! It was poorly packaged and there was a break in the envelope, so it could easily have “disappeared”!!!! Thankfully it didn’t and as I say the beany is a cracker, but you really need to address the packaging, which is reflected in my poor star rating!!!5🌟for the hat, 3 for the package and that’s generous!
23 de dezembro de 2019
Avaliação não solicitada
Resposta da Pumpheadgear
Thank you for shopping with us.
Sorry about the packaging, the beanies should also have been in a polythene bag within the envelope, for protection.
Your comments are apreciated, and we will do our best to address the issues.
*****
Fast delivery, good price, good quality hat....would definitely order again!
21 de dezembro de 2019
Avaliação não solicitada
Resposta da Pumpheadgear
Thank you for shopping with us.
Great
Great, easy and delivered at super speed - would totally recommend!
8 de dezembro de 2019
Avaliação não solicitada
Resposta da Pumpheadgear
Thank you for shopping with us.
Baseball Hat
Excellent seller! Quickly dispatched and in good condition.
9 de novembro de 2019
Avaliação não solicitada
Resposta da Pumpheadgear
Thank you for shopping with us.
Great price
Great price. My New England Cap arrived fast.
7 de novembro de 2019
Avaliação não solicitada
Resposta da Pumpheadgear
Thank you for shopping with us.
great order efficiency
great order efficiency - great product!
4 de novembro de 2019
Avaliação não solicitada
Resposta da Pumpheadgear
Thank you for shopping with us.
Faults on site/check out
Ordered small-medium , on check out noticed it said medium-large, purposely went back to change it to small-medium thinking it was a mistake I had made, only to continue and receive a confirmation email stating the hat would be a medium-large , I sent an email explaining and that I would check if it fits as it has already been dispatched. Which I feel was fair on my behalf ...
the hat does not fit and I have sent about 3 emails now and not heard anything in return
31 de agosto de 2019
Avaliação não solicitada
Resposta da Pumpheadgear
Hi, we have received 2 emails from you, the 1st was notifying us that the wrong size was ordered, but this email was sent after the cap had been dispatched, we did respond to this email, and have again responded directly to the email attached to the order.
We are now expecting the cap back, as stated in the 2nd message, and as soon as the cap is with us, we will email you confirmation and process the refund or exchange, as you prefer.
arrived as expected and on time
5 de agosto de 2019
Avaliação não solicitada
Resposta da Pumpheadgear
Thanks for you custom!!
NO POSTAGE PROTECTION
For the money i spent purchasing a "new era" hat and for it to be sent via post in a bag with no protection within the bag posted through my letter box and subsequently mis-shapen not on the peak but on the face is a little bit of a joke. It's a delicate item, so I'm not too pleased to be honest.
11 de julho de 2019
Avaliação não solicitada
Resposta da Pumpheadgear
I am really sorry the item arrived in this condition, all of our items are shipped in boxes, and would not be able to go through a letter box.
I have checked this with Royal Mail, and the tracking is stating this item has not yet been delivered.
We have requested a redlivery from Royal Mail, and this is due to be with you by Monday the 15th July.
Cool and fast
7 de julho de 2019
Avaliação não solicitada
Great service and much quicker thank…
Great service and much quicker thank you.I recommend it to anyone.
1 de julho de 2019
Avaliação não solicitada
Just perfect!
27 de junho de 2019
Avaliação não solicitada
Resposta da Pumpheadgear
Thanks for shopping with us.
Great service and price
Great service and price. Thank you very much !
27 de junho de 2019
Avaliação não solicitada
Resposta da Pumpheadgear
Your welcome. Thank you for shopping with us.
Excellent
Fits well, great quality. I notified all my friends. Thank you xxx
22 de junho de 2019
Avaliação não solicitada
Resposta da Pumpheadgear
Thank you for shopping with us 👍
Resposta da Pumpheadgear
Thank you for shopping with us 👍
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.