Very helpful, very nice. Answered any and all questions we had. Lovely people. Good quality cars. Made sure everything was 100% Would definitely recommend to have a look.
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Veja o que dizem as avaliações
I had a great experience buying my BMW X5 from this dealership. The team were friendly, helpful, and kept me updated throughout the process. They took the time to make sure everything was sorted befor... Ver mais
A empresa respondeu
Absolute professionals here!! Nothing was too much for these guys (kully), we had to wait slightly longer than expected, however as a result, they made us comfortable and we were very satisfied with t... Ver mais
A empresa respondeu
Great experience in buying my new car! Very helpful, polite and professional. No messing about and straight to the point which is what we like. Very friendly place and you will be please... Ver mais
Detalhes da empresa
Escrito pela empresa
We are a professional independent business located in the Midlands, short distance from Birmingham Airport. Unlike a main dealer we operate totally independently and with our own funds what allows us to not only consistently remain competitively but to have the ability to cherry pick from choice stocks of high quality pre owned cars, all of which most come with a warranty and 12 months MOT. Therefore if you’re looking to buy, sell, source or finance your next car then we very much welcome the opportunity to demonstrate how we differ from the typical car dealer.
Informações de contato
Unit 8 HRS Business Park, B33 0SJ, Birmingham, Reino Unido
- 07723076399
- www.qualitycarsandcommercials.co.uk
4,7
Excelente
230 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 37% das avaliações negativas
Normalmente leva mais de 1 mês para responder
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Very good experience from start to…
Very good experience from start to finish. Would highly recommend.
24 de julho de 2026
Avaliação não solicitada
Resposta da Qualitycarsandcommercials
Thank you so much for your kind words and for taking the time to leave us this review — it really means a lot to the whole team. We're delighted to hear you had a great experience with us, and we truly appreciate you choosing Quality Cars and Commercials Ltd. Should you ever need anything in the future, we're always here to help.
Kind regards,
Quality Cars and Commercials Ltd
Resposta da Qualitycarsandcommercials
Thank you so much for your kind words and for taking the time to leave us this review — it really means a lot to the whole team. We're delighted to hear you had a great experience with us, and we truly appreciate you choosing Quality Cars and Commercials Ltd. Should you ever need anything in the future, we're always here to help.
Kind regards,
Quality Cars and Commercials Ltd
Avoid this place at all costs.
Avoid this place at all costs.
I purchased a jeep from them, had it delivered and within 20 miles of driving it differential failed, steering rack failed. Lots of messaging back and forth ended up in court. Gerald said no circuit judge would rule in my favour, he would laugh at me in court, he even threatened to kill me. Well as it turned out the court ruled in my favour, he had 2 weeks to pay me my money and he didn't laugh once.
21 de julho de 2026
Avaliação não solicitada
Resposta da Qualitycarsandcommercials
Thank you for taking the time to leave feedback. We take all reviews seriously, however we've carried out a thorough check of our records and can confirm we have no purchase, delivery, or customer record matching this account. We have also never had a court case with any customer, and we do not have, and have never had, any staff member named Gerald.
Given the serious allegations made here (including threats), we'd ask that you please get in touch directly with your order reference or purchase details so we can look into this properly. If you're unable to provide this, we'd kindly ask that the review be reviewed and removed, as it does not relate to Quality Cars and Commercials Ltd.
Please feel free to email us at kris@qualitycarsandcommercials.com with any questions.
Kind regards,
Quality Cars and Commercials Ltd
From start to finish great service from…
From start to finish great service from the guys at quality cars. Honest and reliable people. Main man Kully.
18 de julho de 2026
Avaliação não solicitada
Resposta da Qualitycarsandcommercials
Thank you so much for your kind words and for taking the time to leave us this review — it really means a lot to the whole team. We're delighted to hear you had a great experience with us, and we truly appreciate you choosing Quality Cars and Commercials Ltd. Should you ever need anything in the future, we're always here to help.
Kind regards,
Quality Cars and Commercials Ltd
I had a great experience buying my BMW…
I had a great experience buying my BMW X5 from this dealership. The team were friendly, helpful, and kept me updated throughout the process. They took the time to make sure everything was sorted before handing the car over, and I never felt pressured at any stage. I’m really pleased with the service I received and would happily recommend them to anyone looking for a used car.
17 de julho de 2026
Avaliação não solicitada
Resposta da Qualitycarsandcommercials
Thank you so much for your kind words and for taking the time to leave us this review — it really means a lot to the whole team. We're delighted to hear you had a great experience with us, and we truly appreciate you choosing Quality Cars and Commercials Ltd. Should you ever need anything in the future, we're always here to help.
Kind regards,
Quality Cars and Commercials Ltd
Very polite staff very helpful and had…
Very polite staff very helpful and had our car ready when we asked for it great service
13 de julho de 2026
Avaliação não solicitada
Resposta da Qualitycarsandcommercials
Thank you so much for your kind words and for taking the time to leave us this review — it really means a lot to the whole team. We're delighted to hear you had a great experience with us, and we truly appreciate you choosing Quality Cars and Commercials Ltd. Should you ever need anything in the future, we're always here to help.
Kind regards,
Quality Cars and Commercials Ltd
My experience was awesome
My experience was awesome, the reception and hospitality was fantastic. Mr Kully was helpful and professional
11 de julho de 2026
Avaliação não solicitada
Resposta da Qualitycarsandcommercials
Thank you so much for your kind words and for taking the time to leave us this review — it really means a lot to the whole team. We're delighted to hear you had a great experience with us, and we truly appreciate you choosing Quality Cars and Commercials Ltd. Should you ever need anything in the future, we're always here to help.
Kind regards,
Quality Cars and Commercials Ltd
Excellent experience with Kully
Excellent experience with Kully. Really happy with the car, service provided and would recommend!
3 de julho de 2026
Avaliação não solicitada
Resposta da Qualitycarsandcommercials
Thank you so much for your kind words and for taking the time to leave us this review — it really means a lot to the whole team. We're delighted to hear you had a great experience with us, and we truly appreciate you choosing Quality Cars and Commercials Ltd. Should you ever need anything in the future, we're always here to help.
Kind regards,
Quality Cars and Commercials Ltd
Brilliant customer service from Kully…
Brilliant customer service from Kully and the team highly recommend to friends and family
3 de julho de 2026
Avaliação não solicitada
Resposta da Qualitycarsandcommercials
Thank you so much for your kind words and for taking the time to leave us this review — it really means a lot to the whole team. We're delighted to hear you had a great experience with us, and we truly appreciate you choosing Quality Cars and Commercials Ltd. Should you ever need anything in the future, we're always here to help.
Kind regards,
Quality Cars and Commercials Ltd
Excellent service
Excellent service, really helpful and polite, made everything run smoothly. Definitely coming back whenever I buy a new car
29 de junho de 2026
Avaliação não solicitada
Resposta da Qualitycarsandcommercials
Thank you so much for your kind words and for taking the time to leave us this review — it really means a lot to the whole team. We're delighted to hear you had a great experience with us, and we truly appreciate you choosing Quality Cars and Commercials Ltd. Should you ever need anything in the future, we're always here to help.
Kind regards,
Quality Cars and Commercials Ltd
Appalling customer service and sold an unsafe vehicle
We purchased a car on finance from Quality Cars Commercial Ltd. When we collected the vehicle, we hadn't even left the forecourt before the engine management light came on. We reversed straight back into the dealership, where they diagnosed and repaired an exhaust sensor before we set off on the three-hour drive home.
The following morning, the car smelt strongly of diesel. We contacted the dealer and were told we could either drive it three hours back to them or take it to a local garage. We chose the local garage, where diagnostics found a fault with the heat controller. The mechanic also lifted the bonnet and showed us that one of the injectors had severe carbon build-up ("black death"), which appeared to have been there for some time. We were advised that replacing all four injectors would cost in excess of £2,000.
We contacted our finance broker, Zuto, who spoke to Quality Cars Commercial Ltd. They eventually agreed to collect the vehicle, but despite explaining that I had no car to take my children to school, it still took a week and two unanswered emails before they collected it. They ignored my emails completely. It then took a further eight days for them to return the funds to the finance company.
I also asked to be reimbursed £170 for costs I had incurred through no fault of my own, including changing my car insurance, paying car tax, fuel for the journey home and train fares to collect the vehicle. They point blank refused!
The whole experience was extremely disappointing. Selling a vehicle that developed warning lights immediately and was then found to have significant injector issues, followed by poor communication and a complete lack of goodwill over my out-of-pocket expenses, made the experience incredibly frustrating. I would not recommend this dealership based on my experience.
11 de junho de 2026
Avaliação não solicitada
Resposta da Qualitycarsandcommercials
Thank you for sharing your experience, and we're genuinely sorry to hear you were left feeling this way.
We'd like to clarify a few points for transparency. When the engine management light appeared on collection, we diagnosed and repaired this on the forecourt before you set off. When a further issue arose the next day, we offered you the choice of bringing the car back to us or having it looked at locally, and covered the cost of that local diagnostic. Once the injector issue was identified, we honoured your right to reject the vehicle within the 14-day short-term right to reject, collected the car, and processed a full refund.
We understand the 12 months' road tax was raised, and we did explain this refunds directly from DVLA once a vehicle is off the road, rather than through us.
We're sorry the collection and refund timeframes added to your frustration, and we take that feedback on board. Used vehicles can unfortunately develop faults, even shortly after purchase, and our approach is always to put things right quickly, whether that means repairing the issue or offering a collection and refund, as happened here.
We're sorry this wasn't the experience you hoped for, and if you'd like to discuss this further we're happy to talk it through directly.
Kind regards,
Quality Cars and Commercials Ltd
Excellent service
Excellent service - great hospitality and the car sold itself. Very good 👍🏻
22 de junho de 2026
Avaliação não solicitada
Resposta da Qualitycarsandcommercials
Thank you so much for your kind words and for taking the time to leave us this review — it really means a lot to the whole team. We're delighted to hear you had a great experience with us, and we truly appreciate you choosing Quality Cars and Commercials Ltd. Should you ever need anything in the future, we're always here to help.
Kind regards,
Quality Cars and Commercials Ltd
Good experience with them recommending
Good experience with them recommending
20 de junho de 2026
Avaliação não solicitada
Resposta da Qualitycarsandcommercials
Thank you so much for your kind words and for taking the time to leave us this review — it really means a lot to the whole team. We're delighted to hear you had a great experience with us, and we truly appreciate you choosing Quality Cars and Commercials Ltd. Should you ever need anything in the future, we're always here to help.
Kind regards,
Quality Cars and Commercials Ltd
Very good experience
Very good experience
Friendly service ⛳️
19 de junho de 2026
Avaliação não solicitada
Resposta da Qualitycarsandcommercials
Thank you so much for your kind words and for taking the time to leave us this review — it really means a lot to the whole team. We're delighted to hear you had a great experience with us, and we truly appreciate you choosing Quality Cars and Commercials Ltd. Should you ever need anything in the future, we're always here to help.
Kind regards,
Quality Cars and Commercials Ltd
Everything gud
19 de junho de 2026
Avaliação não solicitada
Resposta da Qualitycarsandcommercials
Thank you so much for your kind words and for taking the time to leave us this review — it really means a lot to the whole team. We're delighted to hear you had a great experience with us, and we truly appreciate you choosing Quality Cars and Commercials Ltd. Should you ever need anything in the future, we're always here to help.
Kind regards,
Quality Cars and Commercials Ltd
Very experienced staff and ready to…
Very experienced staff and ready to help. Friendly environment. Highly recommended !
19 de junho de 2026
Avaliação não solicitada
Resposta da Qualitycarsandcommercials
Thank you so much for your kind words and for taking the time to leave us this review — it really means a lot to the whole team. We're delighted to hear you had a great experience with us, and we truly appreciate you choosing Quality Cars and Commercials Ltd. Should you ever need anything in the future, we're always here to help.
Kind regards,
Quality Cars and Commercials Ltd
Very helpful all through the process
Very helpful all through the process, and a lovely experience so far.
16 de junho de 2026
Avaliação não solicitada
Resposta da Qualitycarsandcommercials
Thank you so much for your kind words and for taking the time to leave us this review — it really means a lot to the whole team. We're delighted to hear you had a great experience with us, and we truly appreciate you choosing Quality Cars and Commercials Ltd. Should you ever need anything in the future, we're always here to help.
Kind regards,
Quality Cars and Commercials Ltd
Super service
Super service! Excellent customer care will recommend to anyone looking for a new car
14 de junho de 2026
Avaliação não solicitada
Resposta da Qualitycarsandcommercials
Thank you so much for your kind words and for taking the time to leave us this review — it really means a lot to the whole team. We're delighted to hear you had a great experience with us, and we truly appreciate you choosing Quality Cars and Commercials Ltd. Should you ever need anything in the future, we're always here to help.
Kind regards,
Quality Cars and Commercials Ltd
Very good service
9 de junho de 2026
Avaliação não solicitada
Resposta da Qualitycarsandcommercials
Thank you so much for your kind words and for taking the time to leave us this review — it really means a lot to the whole team. We're delighted to hear you had a great experience with us, and we truly appreciate you choosing Quality Cars and Commercials Ltd. Should you ever need anything in the future, we're always here to help.
Kind regards,
Quality Cars and Commercials Ltd
Good service
9 de junho de 2026
Avaliação não solicitada
Resposta da Qualitycarsandcommercials
Thank you so much for your kind words and for taking the time to leave us this review — it really means a lot to the whole team. We're delighted to hear you had a great experience with us, and we truly appreciate you choosing Quality Cars and Commercials Ltd. Should you ever need anything in the future, we're always here to help.
Kind regards,
Quality Cars and Commercials Ltd
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