Qualitycarsandcommercials Avaliações 

230
O TrustScore é 4.5 de um total de 5

4,7

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Very helpful, very nice. Answered any and all questions we had. Lovely people. Good quality cars. Made sure everything was 100% Would definitely recommend to have a look.

Avaliado com 5 de um total de 5 estrelas

I had a great experience buying my BMW X5 from this dealership. The team were friendly, helpful, and kept me updated throughout the process. They took the time to make sure everything was sorted befor... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Absolute professionals here!! Nothing was too much for these guys (kully), we had to wait slightly longer than expected, however as a result, they made us comfortable and we were very satisfied with t... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Having enquired before about a car from Quality Cars, Kully remembered me and call to see if I was still in the market for a Skoda Kodiaq. Within 72 hours we had part exchanged my car, for a fantasti... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Revendedora de carros usados

Escrito pela empresa

We are a professional independent business located in the Midlands, short distance from Birmingham Airport. Unlike a main dealer we operate totally independently and with our own funds what allows us to not only consistently remain competitively but to have the ability to cherry pick from choice stocks of high quality pre owned cars, all of which most come with a warranty and 12 months MOT. Therefore if you’re looking to buy, sell, source or finance your next car then we very much welcome the opportunity to demonstrate how we differ from the typical car dealer.


Informações de contato

4,7

Excelente

O TrustScore é 4.5 de um total de 5

230 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 37% das avaliações negativas

Normalmente leva mais de 1 mês para responder

Como esta empresa usa o Trustpilot

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4,7

Todas as avaliações

(230)

108 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Great experience & service

Really happy with my new car. I was given loads of information over the phone before even visiting the premises so I knew what sort of service I was getting. The men were really knowledgable and friendly, even taking the time to be kind to my children who were trying to run around!
I wasn’t sure what sort of vehicle I was after with a larger family but all my concerns were met & we love our bee car which got loads of use over the summer holidays & will do again now the school runs have started!
I’d be happy to recommend anyone to use them.

16 de dezembro de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Bought my car 5 months ago and it…

Bought my car 5 months ago and it completely broken down the repairs are £2,500 and this garage won’t even help me with a hire car let alone even half of the repairs infact not even £50 I’ve been offered nothing ZERO help
They have completely turned there back on me
Also they said car would be serviced it was not serviced and was not even cleaned

27 de novembro de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Avoid at all costs!

Avoid at all costs!

Purchased a vehicle from here in November 2023,10 days later the vehicle dangerously cuts out when coming to a stop. Car was returned for repairs and I was assured the problem was sorted.

Next few days, same thing happened and vehicle struggled to start again. Again, car returned and assured it was fixed but issues persisted.

Rejection of the vehicle was ignored and it took a reputable garage to do two independent reports on the vehicles faults for it to be finally rejected via the Finance company. This process took six months!

The independent inspection proved that parts that I had been assured had been replaced by 'QUALITY Cars and Commercials' hadn't and I had just been lied too.

To date they still haven't returned my deposit. The vehicle was clearly faulty when it was sold to me and I had to prove that faults existed and the promises made over rectification works were just lies.

Beware, the vehicle is up for sale again! Please don't buy and find yourself in the same situation

2 de abril de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

We had the pleasure of dealing with…

We had the pleasure of dealing with john Can we just take the time to say, he’s been absolutely amazing every step of the way. From start to finish he has gone above and beyond. We were very specific about what we wanted, yet nothing was too much hassle for her. We were stressing about getting the car completed on time, but he reassured us every step of the way and put our minds at ease. Our car buying journey was made so much better thanks to him you are a credit to Quality Cars And Commercial’s Thank you for everything

24 de novembro de 2023
Avaliado com 5 de um total de 5 estrelas

I had an exceptional experience at this…

I had an exceptional experience at this place. The team was quick and efficient in the car-buying process, offering a fast finance quote, speedy preparation, and free local delivery. The aftercare with the warranty exceeded my expectations. Highly recommended for their welcoming staff and excellent service.

24 de novembro de 2023
Avaliado com 5 de um total de 5 estrelas

this is my 2nd vehicle from the guys at…

this is my 2nd vehicle from the guys at quality cars. popped in on the off chance that the vehicle I wanted the Ka+ was still availble. Was deal with by Kully who was very professional and guided me through the process. Didn't think i would be able to get the finance due to my credit score, but they managed to get my finance with a zero deposit. The car was delivered to me on Tuesday as previously advised. Did have to call them regarding a warning light for my tyre pressure sensors, but I spoke to casper who advised me to take it to the local tyre place and to get the work done on their account. Very pleased with the car.

11 de novembro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

💯💯💯💯

This was our fourth car purchase, and we have to say that every dealership we've dealt with was brilliant. However, we felt more at ease with Kris and his colleagues due to their friendly and down-to-earth approach. They answered every query swiftly and professionally, working out the best deal. At no point did we feel pushed into anything we didn't want. They have done the brand proud, and it was a first-class experience. This was our first time using this branch, and the service was fantastic. Kully Singh was the one who helped us from start to finish. Even with issues on the website,

1 de novembro de 2023
Avaliação não solicitada
logotipo da Qualitycarsandcommercials

Resposta da Qualitycarsandcommercials

Thanks for you recent purchase and such a kind review.
Quality Cars Team

Avaliado com 5 de um total de 5 estrelas

Great Service

I picked up my Octavia today from Kully and the team.
From enquiry it was an incredibly quick and efficient service, including that from their finance partners.
As a business we plan to purchase multiple more vehicles over the next few months, and I’ll definitely come back to these guys.

27 de outubro de 2023
Avaliação não solicitada
logotipo da Qualitycarsandcommercials

Resposta da Qualitycarsandcommercials

Thanks for you recent purchase and such a kind review.
Quality Cars Team

Avaliado com 1 de um total de 5 estrelas

Scammed me out of 50k

Words cannot describe how bad this company is. Lets just say, he (luke) as he called himself, but most probably a lie has scammed me out of over £50k.

Car not as described, further faults and missing parts found after driving away. Returned the car for full refund which he agreed to via email, signed contract for refund of purchase price after he inspected the car, then refuses to refund the full amount, trying to deduct admin fees, vehicle prep, cost for removing his own personalised plate!

He has basically stolen over £50k of my money, and left me with no choice but to take legal action to get it back.

Ads changed on his website after the purchase to try and cover his back. Pictures were out-of-date and he'd done another 4000 miles in the car since taking the pictures.

I have a contract signed by him for the full refund, emails confirming his agreement to the full refund, a and copies of all his ads before and after his changes.

Total scam company. Do not buy anything from them. If you have any problems, you will lose ALL your money!

Date 21.10. 2023

21 de outubro de 2023
Avaliação não solicitada
logotipo da Qualitycarsandcommercials

Resposta da Qualitycarsandcommercials

Kevin
Thanks for your post but I am afraid you have gone to the wrong portal. We don't really sell cars of that value, not have customer of your name on a file and no legal action is taken against us. Can you please review whether you have selected a right supplier to leave this comment? There are fairly few companies starting with Quality Cars?
If you would like to discuss this in detail please feel welcome to call me on 07894059997.
Best Regards
Kris

Avaliado com 5 de um total de 5 estrelas

Kully was 10/10

20 de outubro de 2023
Avaliação não solicitada
logotipo da Qualitycarsandcommercials

Resposta da Qualitycarsandcommercials

Thanks for you recent purchase and such a kind review.
Quality Cars Team

Avaliado com 1 de um total de 5 estrelas

Bunch of crooks

Bunch of crooks. Sold me a silver Audi Q7 2010 which had problems. I had the car for about a week before problems started popping up. The car had a split in the power steering pipe and leaked fluid everywhere. So I got the finance company to return the car. They sent a surveyor out to check the car which he then put a OBD reader on the car which flagged up faults like a turbo problem and broken circuits on rear lights and also with the reverse sensor. There was also a problem with the Bonnet catch, passenger speaker, passenger handle, broken rear tray and various other bits that were at fault before time of sale. Then when it came time for the car to get picked up and taken back they said they wanted nothing to do with it and I would have to take it back myself. Bunch of crooked monkeys!!. After the car was taken back they then went and told the finance company that I had scratched the car in various places and I had done 1000 miles in it. Even though I only had it for a week and only used the car for shopping before the car started leaking liquid. Then it was parked at the garage for nearly 3 months and out of the way of any other cars. So no way I had done that many miles and got the scratches there. Plus’s the car had scratches on it the day of purchase which was minimal and I sorted out most of them myself….. these guys are not to be trusted and check the cars you buy from them…. Take as many detailed pictures as you can of the car on the day you get it as they will try to rip you off if you need to take the car back for any reason. Ps. They put the car back up for sale on the same site less than a week after having it back. Beware and be warned… good luck.

Iv just seen the reply to my statement from kris at qualitycarsandcommercials and every thing he has said is lies. I had the car a week and no longer before the power steering pump split. I had put 1000 miles on the car within the week and 100 miles of that was getting it back home from dealership…. And to add we don’t own a dog so if there was dog hair in the car then it would have been there from when I purchased it from you.and it was cleaned ready for the transport company to bring it back to you.. You say you fixed the pump problem but what about the dodgy turbo! And the rear lights and sensors for the parking, plus the broken speaker, bonnet catch and other bits wrong with it?.
“we had a 3 month warranty also which the finance company was aware of the problem a week after having the car!. The car was stood for over 3 months because your company refused to collect the car and told me I needed to get it back on my own merit even though it wasn’t drivable. I had no help from this company at all to get the car picked up. It was me that got that arranged!!.

As you can see they make up stories and excuses to make them selves feel better. It doesn’t matter the age of the car what matters is I had it a week then it failed. So tried to give it back and they didn’t want to know.

DO NOT TRUST THEM OR THERE CARS

24 de junho de 2023
Avaliação não solicitada
logotipo da Qualitycarsandcommercials

Resposta da Qualitycarsandcommercials

Jon
Thanks for your feedback.
You bought a car from us and used it for nearly 4 months covering few thousand miles. Upon encountering the problem (power steering pump leak) you decided on rejection of the car. That has been accepted and refund provided to finance company. What you have not mentioned is that car was returned in the farm trailer alike state, full of mud and dog hair etc. quiet heavily neglected inside out. We have offered all form of help including paying the bill to fix the car, as well as collecting the car for repairs and offering free and fully taxed and insured courtesy vehicle. You would not have none of it. Power steering pump was £150 and 2 hours to change that was all. Now you are blackmailing our business for no particular reason on all available portals I am not sure why. You bought Audi Q7 with was over 100k miles and 15 years of age with full warranty package. Parts can wear on used car of such calibre and all help was offered. I think we don't deserve your comment however taking it as feedback for future service improvements.
Best Regards
Kris

Avaliado com 1 de um total de 5 estrelas

Despicable Place

This place needs reporting to trading standards, they say to call if any issues but, they have no after care service and refuse to refund within the 14 day period set by law. This trader is nothing less than a despicable trader. I would not recommend ☹️

30 de setembro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

The staff are all friendly and no…

The staff are all friendly and no pressure on customers so viewing cars was a nice experience. I brought a car and was looked after by John who helped and advised me along the way. Thanks for making my transaction a positive experience. Will definitely recommend . Thanks 😊

27 de setembro de 2023
Avaliação não solicitada
logotipo da Qualitycarsandcommercials

Resposta da Qualitycarsandcommercials

Thanks for you recent purchase and such a kind review.
Quality Cars Team

Avaliado com 1 de um total de 5 estrelas

AVOID THIS PLACE

Avoid this place. The cars are filthy, the cars are heavily over priced, the staff are pushy and shady. Be warned ⚠️

4 de setembro de 2023
Avaliação não solicitada

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