Qunomedical Avaliações 

1.369
•
O TrustScore é 4.5 de um total de 5

4,4

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Hi: Yonela did a wonderful job, right fm day one! Fm my first contact, thru the initial deposit, explained all the twists n turns, etc. She’s professional, caring n warm. Not an automated robot, but a... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

My experience with Qunomedical was great! At first I was scared, because I would go alone to turkey for my operation. But everything went perfectly fine! Everyone is looking for you & checking on you.... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

Schrecklicher Kundenservice! Ich habe mit einer Dame telefoniert und mein Anliegen geschildert. Daraufhin sollte ich ihr Bilder von meinem Gesicht schicken, was ich anschließend auch tat. Ich erhielt... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Having tried to look into this before, I was very much put off by the near constant messaging and repeated explanations on the procedure. If you’re there then you’re surely aware. Unlike this example... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Serviço de encaminhamento médico

Escrito pela empresa

Qunomedical is a patient first digital healthcare service that allows you to compare doctors and clinics worldwide. The Berlin-based company serves over 10,000 patients every month, offering a free and non-binding assessment to anyone interested in booking a treatment. Every doctor and clinic listed on Qunomedical’s platform has been professionally vetted in accordance with their proprietary scoring system. Their platform boasts a portfolio of over 35 accredited clinics and more than 1000 renowned physicians.

Qunomedical: Find the Right Doctor at Home or Abroad

Escrito pela empresa

Making Healthcare More Affordable and Accessible
Qunomedical is on a mission to tackle the global need for better, simple, and more affordable access to healthcare.
Professionally Vetted Doctors and Clinics
Qunomedical employs strict quality criteria and only provides patients with information on doctors and clinics who have been thoroughly vetted.
100% Free, Non-Binding Assessment
Regardless of whether you choose to book a treatment or not, Qunomedical offers a 100% free, non-binding assessment and a committed end-to-end service.

Patient-First Approach

Qunomedical puts the needs of the patient first, with no exceptions.

All too often in healthcare, the needs of the patient are pushed aside by those of doctors, clinics, and insurance companies. Qunomedical is here to change that, by ensuring that the priorities of patients always come first.

Informações de contato

4,4

Excelente

O TrustScore é 4.5 de um total de 5

1 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,4

Todas as avaliações

(1.369)

19 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Everything was very well exspained…

Everything was very well exspained ,very friendly,and the quote was within my budget.looking forward to receiving my treatment with confidence,l wil share my expierience with my frends and family whom also are looking to have work at your clinics,many thanks.

2 de maio de 2024
Avaliado com 5 de um total de 5 estrelas

Hussien mahmoud.

Hussien mahmoud.
I left a deposit and their customer service team was there for any and every question I asked.so now I'm on my first part of the treatment plan but they are helping me with a flight. Cause they take care of pick up from the airport and take to me to the hotel and arrange a ride to the clinic so far I'm very pleased with everything and I will write another review when everything is done and I have a big smile with Pearl whites 😁

26 de abril de 2024
Avaliado com 1 de um total de 5 estrelas

Bad customer service

This is just for the bad customer service. I wrote a complaint because they don’t want to speak with people and I’m still waiting a reply since the 16th April. The previous reply I got from the management was so useless cause instead of addressing my points they told me that they knew I was speaking with a consultant. Your email full of words without any actual action do not help me. It seems they are unorganised as well, I was speaking with Giana and she told me I would get a reply in 2 days. She disappeared and I’m still waiting since the 16th April. On another hand I was speaking with Sandy who told was out of office until the past Thursday and radio silence until today 27th April. Be careful with this people it’s like flipping a coin. Since I complained that the surgery didn’t go well I felt abandoned by them. They say they would help me but since December it’s just empty words. It’s like the deny the photos evidence.

Update 6th May: until today no reply either from Giana or Sandy. Tried to reach them on all the whatsapp number available but no reply. I can see that on what's app all my messages have only one gray tick. I think they blocked me because they didn't like the review. No support at all!

8 de abril de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great experience so far!

Yonela has been my travel concierge throughout the entire experience and has been amazing! She answered every single question promptly, provided great feedback and did a ton of research for me for each country I was considering. I ultimately decided on having work done in Izmir which starts next week. I cannot say enough good things about the experience so far and have passed along the name of the company and specifically Yonela’s name to work with.

9 de abril de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Ibrahim is a star!

I had contacted several places online and all were very pushy and money focused but Ibrahim responded to every question I had (and there were many) he was very knowledgeable and gave me all the information I needed and even came in under budget. Amazing service!

11 de abril de 2024
logotipo da Qunomedical

Resposta da Qunomedical

Hi Kelly,

We are so glad that Ibrahim was able to help you through the process. Making sure you have all of the information you need is our top priority. If there is anything else we can do, please do not hesitate to reach out again :)

Michelle from Qunomedical

Avaliado com 5 de um total de 5 estrelas

Very professional and friendly

Very professional and friendly. Pain free procedure with good aftercare. Very pleased with the out come.

18 de março de 2024
logotipo da Qunomedical

Resposta da Qunomedical

Hello Andrew,

Thanks so much for your positive review, we are very happy that we could help! Please let us know if there is anything else we can help you with :)

Michelle from Qunomedical

Avaliado com 5 de um total de 5 estrelas

Ibrahim was so incredibly helpful and…

Ibrahim was so incredibly helpful and was quick to respond to any questions I had.

9 de abril de 2024
logotipo da Qunomedical

Resposta da Qunomedical

Hey,

We are so glad that Ibrahim was able to help you through the process. Making sure you have all of the information you need is our top priority. If there is anything else we can do, please do not hesitate to reach out again :)

Michelle from Community

Avaliado com 5 de um total de 5 estrelas

Dental Implant (upper row)

Hi: Yonela did a wonderful job, right fm day one! Fm my first contact, thru the initial deposit, explained all the twists n turns, etc. She’s professional, caring n warm. Not an automated robot, but a wonderful human being, who also cared about my budget! God Bless Her!

2 de abril de 2024
Avaliação não solicitada
logotipo da Qunomedical

Resposta da Qunomedical

Hey Alejandro,

I've passed your review on to Yonela, I'm so glad your experience from start to finish was great. Your feedback is always welcome and we look forward to helping many more people, just like you!

If there is anything else we can do, please do not hesitate to reach out again :)

Michelle from Community

Avaliado com 1 de um total de 5 estrelas

Bucht nicht über Qunomedical

Ich hatte eine OP im Februar über Qunomedical gebucht.
Vorab: Ich bin mit dem Ergebnis des Chirurgen bislang sehr zufrieden, auch die deutsche Übersetzerin des Memorial Krankenhauses hat super Arbeit geleistet!

Es sind allerdings auch viele Dinge nicht gut gelaufen. Zum einen kamen noch mehrere, nicht vorab kommunizierte Kosten auf mich zu, zudem hat Qunomedical viel versprochen (z.B. sich nach der OP noch einmal zu melden), was nie passiert ist.
Mir wurden kurz vor der OP die Risikoaufklärungen unter die Nase gehalten, die ich dann, ohne sie lesen zu können, innerhalb von einer Minute unterschreiben musste. Auch nach der OP hatte ich starke Schmerzen und niemand hat mich verstanden, da der englische Übersetzer nicht da war.
Eine ausreichende Aufklärung und Bearbeitung meiner Kritik gab es nie.

Mein Rat: Bucht eure OP direkt über das jeweilige Krankenhaus - es ist günstiger und von Qunomedical kann man sowieso keinen Service erwarten. Eine Buchung über Qunomedical hatte für mich keinerlei Vorteile und bei den zumeist guten Bewertungen wurde ich leider enttäuscht.

28 de fevereiro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Hallo,ich und meine Tochter haben uns…

Hallo,ich und meine Tochter haben uns entschieden eine Nasen OP zu machen. Die Abwicklung hat sehr toll funktioniert. Die Gespräche waren immer sehr freundlich und unterstützend. Die OP ist sehr gut verlaufen. Vor allem sind wir sehr dankbar dem Dr.Ömer Çelikal und dem Dr.Belizar für ihre tolle Arbeit.Der Aufenthalt war auch sehr angenehm außer auf ein paar Kleinigkeiten. Aber trotz dessen waren wir sehr zufrieden. Auch ein Dank an die Dolmetscherin Songul.G. Sie war stets für uns da wenn wir was wissen wollten. Vielen Dank an alle.

9 de fevereiro de 2024
logotipo da Qunomedical

Resposta da Qunomedical

Hallo Heidemarie,

Wir danken Ihnen vielmals für Ihre positive Rückmeldung. Es freut uns sehr zu hören, dass Sie unsere Arbeit schätzen und unser Service Ihren Erwartungen entspricht.

Wenn Sie noch Fragen haben, zögern Sie bitte nicht, uns zu kontaktieren :)

Michelle from Qunomedical

Avaliado com 5 de um total de 5 estrelas

Didn’t push , got the sale. Actually made me feel individual

Having tried to look into this before, I was very much put off by the near constant messaging and repeated explanations on the procedure. If you’re there then you’re surely aware. Unlike this example the information was concise and steered directly to the price (Sorry but if you’re considering this option price is clearly a factor)Talked me through various options. Was patient and didn’t pressure sell. Gave adequate time to decide. Arranged everything's perfectly start to finish. Regularly updated on improved pricing even after agreeing. Couldn’t ask for a better sales rep to deal with. Ibrahim should have his calls included in the training manual for this company.

26 de março de 2024
logotipo da Qunomedical

Resposta da Qunomedical

Dear Clayton,

We are so glad that Ibrahim was able to help you through the process. Making sure you have all of the information you need is our top priority. If there is anything else we can do, please do not hesitate to reach out again :)

Michelle from Qunomedical

Avaliado com 5 de um total de 5 estrelas

Unforgettable experience

I would like to thank you and your team for the service I have received in Antalya.

I will start with my consultant, Ibrahim, who was very good and very professional. Despite the occasional amendments and cancellations during my booking trip, Ibrahim never let me down. He held my hand until the last day, when I told him I had gotten a visa and was ready to go.

Arrival in Antalya: the meet and greet at the airport were amazing (I forgot my driver's name, who picked me up), but he was there on time, and he took me to the hotel comfortably and safely.

My stay at Lara Park Hotel was amazing. The room was so comfortable, and the service was unbelievable. The staff were so friendly and very professional. The language barrier was not a problem at all; everyone used every means possible to satisfy my needs. I am so happy, and please send my regards to them, especially Halit, as I spend a lot of time troubling him with my questions.

What can I say about my driver, who was picking me up every day to and from the clinic? This gentleman was amazing. Always very punctual, smart, and charming.

In the clinic, Meliksali Delice is the coordinator (I hope I got his name right). He is very organised, professionally friendly, and very good at customer care. Everything went very smoothly because of him. He is amazing. From the point of arrival at the clinic to the day I finished my treatment, he was so good. Well done, brother. Your job is amazing.

Man of the Show Dr. Efsone Koraokgu (again, not sure if the spelling is correct): What an amazing doctor! He was very professional; he explained everything he had done to me, and he was always keeping me updated on everything he was doing. I have learned a lot from this team, as I am also in the same industry (student nurse). Thank you so much. He gave me back my smile. Send my regards to him, please, without forgetting his scrub nurse. Well done. Without forgetting the person who was sending me update pick-up times from the Hotel to the clinic.

Everyone was amazing. I promise to recommend you to my family and friends, and when I return to Antalya for a holiday, I will stop by the clinic to say hello

Rahma

11 de março de 2024
Avaliação não solicitada
logotipo da Qunomedical

Resposta da Qunomedical

Dear Rahma,

Thank you so much for your heartfelt and detailed review! We are thrilled to hear about your exceptional experience with our team in Antalya.

First and foremost, we're delighted that Ibrahim provided you with such dedicated and professional assistance throughout your entire journey. It's wonderful to hear that despite any changes or challenges, Ibrahim remained steadfast in his support, ensuring you felt confident and prepared every step of the way.

It's truly humbling to hear that you've not only regained your smile but also gained valuable insights as a student nurse from your experience with us :)

If you have any questions, please don't hesitate to contact us back.

Michelle from Qunomedical

Avaliado com 5 de um total de 5 estrelas

When researching Dental Implants I had…

When researching Dental Implants I had found that going to Turkey was in fact a real option. I contacted Qunomedical and from the start the staff were completely friendly and answered all of my questions (which were many). They helped me communicate with Dentaglobal in Izmir, Turkey sending my x-rays and history. They ultimately made booking my procedure seamless and took all of my worries away with their help. I could not be more grateful in their help with obtaining my new smile!! Thank you all at Qunomedical!!

1 de março de 2024
Avaliação não solicitada
logotipo da Qunomedical

Resposta da Qunomedical

Dear Pat,

Thank you so much for sharing your experience with us! We're delighted to hear that our team was able to assist you every step of the way in your journey to obtaining your new smile through dental implants with Dentaglobal.

It's fantastic to know that our friendly staff were able to address all of your questions and concerns, making the process seamless and worry-free for you. We understand how important communication and support are when undergoing such procedures abroad, and we're thrilled that we could provide you with the assistance you needed.

If you ever need anything else, please don't hesitate to reach out. Congratulations on your new smile! :)

Michelle from Qunomedical

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