Radiators 4u Avaliações 

249
O TrustScore é 4.5 de um total de 5

4,3

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Rang Nick for advice on buying radiators he was calm and efficient and very professional. Order was delivered very quickly...rang customer service just gor a query and was greeted with a very friendl... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Their website was simple to follow which for a very occasional DIY plumber made life easy. I needed a TVR with a corner fitting. I ordered it over the weekend and received the item via DPD two days l... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Two separate orders at different times. Both were very quick deliveries and parts as described. Competitive price and would certainly use again

Avaliado com 3 de um total de 5 estrelas

No dislikes on your part, very good quality valves and quick despatch, but I had to phone DPD after they told me parcel was delivered (long wait on automated answering system). Eventually told it was... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de radiadores
  2. Empresa de Aquecedores
  3. Fornecedor de Equipamentos e Sistemas de Aquecimento
  4. Serviço de aquecimento

Escrito pela empresa

Radiators 4u has been a trusted, independent UK radiator supplier and heating specialist since 2002. Operating from our Kiln Road base in Portsmouth, we help homeowners, interior designers, and trade customers across the country find the perfect heating solutions for any renovation or building project. As an established online radiator retailer, we stock a comprehensive range of high-quality heating products. Whether you are looking to buy designer radiators online, source classic column radiators, or purchase traditional cast iron radiators, we offer styles to suit both modern and period properties. Our extensive catalogue also includes space-saving vertical radiators, bathroom towel rails, energy-efficient central heating options, and essential accessories like thermostatic radiator valves. We make upgrading your home heating straightforward, providing free UK delivery on standard off-the-shelf stock, fast next-day delivery options, and bespoke, made-to-order radiators tailored to your exact specifications. Browse our full collection online at www.radiators4u.co.uk or call our Portsmouth-based team of heating experts on 02394 216 216 for friendly, practical advice on BTU outputs and radiator sizing. We will always respond to any reviews within our 24 hour service level agreement. For Cast Iron Radiators see Cast Iron Radiators 4u, for Column Radiators see Column Radiators 4u, for radiator valves and accessories, see Radiator Valves 4u.


Informações de contato

4,3

Excelente

O TrustScore é 4.5 de um total de 5

249 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 1 semana

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4,3

Todas as avaliações

(249)

34 avaliações nos últimos 12 meses

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Avaliado com 3 de um total de 5 estrelas

The plumber is due to fit the bathroom …

The plumber is due to fit the bathroom dual heater radiator tomorrow.
It looks good quality etc and I'm happy with it and the additional accessories etc. The reason of my 3 Star rating is all down to delivery. The TRV, Dual fuel element, and accessories came via DPD and they sent me a txt with an hour window for delivery. However, the main radiator was delivered on a separate day - and there was no time allocation - ie from 9am till 6pm. This means overall I've had to take a lot of time off work waiting for the delivery. It's a shame as there is technology out there to make the customer more informed. Maybe they should look at this - as waiting in ALL day for a delivery is very frustrating.

14 de setembro de 2017
Avaliação não solicitada
logotipo da Radiators 4u

Resposta da Radiators 4u

Hello Richard

Thank you for your feedback, it is very important to us.
All reviews are seen by our Managing Director & General Manager. All issues are investigated by customer services team.


Reference – your deliveries

You are correct in all you say in regards to the deliveries. All our in-house products do get sent via DPD and this a great service in relation to delivery information.

However the towel rail is sent direct from our manufacturer, so we do have little control over the couriers they use to distribute their products.
We are continuously working with them to improve delivery information to prevent our customers having to sit in all day, as we fully understand what an inconvenience this is.

Your feedback is very important to us, as all reviews are read and passed to our continuous improvement programme team, this is to help us maintain our grade of service & product quality, also to ensure we improve in areas we could be lacking in.

Again, thank you for your feedback & sorry for any inconvenience caused.


Laura Hazzard
Customer Service Manager

Avaliado com 5 de um total de 5 estrelas

Excellent service! Excellent quality product!

From start to finish, this company helped me purchase the correct equipment to complete my sister's wet room and helped with paperwork required for VAT exemption. Delivery was free and made the next day to order being placed.

2 de março de 2017
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Shower rail

Good quality product and good customer service.
Thanks

13 de fevereiro de 2017
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Just what I was looking for

As the title says, staff (Nick) very helpful and sorted out my purchase efficiently with delivery as promised and on time. The showroom has examples of various column radiators in all price ranges and is well worth seeing just to understand the differences and options. We will use again.

2 de fevereiro de 2017
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Good quality product

Good quality stainless steel shower curtain rail. Quite substantial and sturdy wall fittings to match. Fast delivery also.

26 de janeiro de 2017
Avaliação não solicitada

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