Radius Insurance Solutions Avaliações 

230
O TrustScore é 4.5 de um total de 5

4,7

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

We use Radius for our fleet insurance as they are extremely helpful and always get back to me when they say they will. Martyn Todd-Smith my account manager goes above and beyond to make things easy d... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Sara was totally amazing so straightforward answered all my problems very responsibly and quickly. Very pleased with this company. Will always keep our business with yourselves as we expand our busine... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I would like to thank Sam Crofts at Radius for the excellent service provided when arranging my fleet insurance. Everything was sorted on the same day, making the whole process quick, straightforw... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Been with Radius for a few years now and have never had any problems. They source the best policy each year and this year the premium has actually reduced aswell! We have a full vehicle policy along... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Corretor de seguros

Escrito pela empresa

Fast-growing UK business insurance broker | National specialists in business vehicles & fleets


Informações de contato

4,7

Excelente

O TrustScore é 4.5 de um total de 5

230 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 50% das avaliações negativas

Normalmente responde dentro de 2 semanas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,7

Todas as avaliações

(230)

59 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Kieran O'Brien at Radius Insurance was…

Kieran O'Brien at Radius Insurance was outstanding — extremely professional, concise, and patient throughout. He made the entire process smooth and stress-free. Really impressed with the service. Highly recommend.

20 de junho de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Absolutely fantastic service from Louis…

Absolutely fantastic service from Louis this morning. He has managed to save me over £1,700.00 on our annual policy. He was efficient and friendly to deal with and I am absolutely over the moon. This is in total contrast to the dealing I had last year

5 de dezembro de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Save yourself a nightmare!

It took me weeks to cancel car insurance, no one answering phones, wrong email address on paperwork I was told, huge list of cancellation charges, they decided the date I cancelled and ignored all my previous attempts. I've ended
up owing them an amount which is impossible to pay because you
can't get through, if not paid in 7
days they put the charge up by
£60. Still ongoing.......

4 de novembro de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻

I would not recommend radius Insurance corrupt insurance company
Lying too much about every single thing
Ripping off Poor people
Once they find out that you don’t speak English then they will try everything on you
The rudest stuff ever seen in my life very unhelpful stuff not fit for the job
If you don’t believe me, try them
Then you will know what I was talking about
If you had accident, they will not cover you. They will make you to pay for even if is not your fault. You have to pay for your access. They will say we will pay you back. You will never see the money in your life. What the point of paying them for Insurance.
If you have to repair your own car
Even if it’s not you fault
Drive without Insurance but don’t buy from them waste of time waste of money and my point of view this company should be seize or someone should take a legal action against this company because it’s not fair on people the way they treat them there should be someone above them to teach them
That’s not legal the way they’re treating their clients there is a head office of insurance company. They should take legal action against this company. The stuff are sleeping in the office when you call them they’re half of sleep dude , I never experienced such a thing

14 de dezembro de 2023
Avaliação não solicitada
logotipo da Radius Insurance Solutions

Resposta da Radius Insurance Solutions

We are disappointed to receive this review as we pride ourselves on the customer service provided to all our valued clients. From reviewing your file and the points you have raised your concerns do surround the claims handling on your policy. Its important for us to clarify that as your broker we are not directly responsible for the claims handling of any incidents or indeed decisions made as these rest with the insurance company or party handling the claim. We are however more than happy to support any client and liaise with the designated Claims Department (I can see we’ve already passed on your complaint to the party involved). I genuinely hope this reassures you of our service but please do not hesitate to contact our offer either by calling 0113 259 6689 or indeed emailing us at insservice.leeds@radius.com and we will be more than happy to answer any further questions or concerns that you have.

Avaliado com 5 de um total de 5 estrelas

Gill (Gillian Krywycz) extremely helpful and professional !

Gill (Gillian Krywycz) was extremely helpful when she brokered an insurance for me at the very beginning of last month, April 2024. The simple fact that she was really keen on explaining the plus and minus of each option of the insurance, and not focused on the aspect of "do you have your card handy", made me feel very confident and finalised the insurance with her help.
Again many thanks Gill and soon will get in contact for another insurance for a different car.

4 de abril de 2024
Avaliação não solicitada
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Resposta da Radius Insurance Solutions

Many thanks for taking the time to provide your 5 star review. We are very proud of the service we provide here at Radius Insurance Solutions and it’s always especially pleasing to receive such positive feedback. Rest assured your comments will be relayed back to Gillian.

Avaliado com 4 de um total de 5 estrelas

Good company

Good company

3 de maio de 2024
Avaliação não solicitada
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Resposta da Radius Insurance Solutions

Many thanks for taking the time to provide your review, it is really appreciated.

Avaliado com 5 de um total de 5 estrelas

From Milestone to now Radius

We've been with Milestone for many years and they've always gone above and beyond to help and assist me with my taxi insurance. Especially this year Caroline was extremely helpful in sorting it all for me . customer service has been 5 star

1 de maio de 2024
Avaliação não solicitada
logotipo da Radius Insurance Solutions

Resposta da Radius Insurance Solutions

Thank you for taking the time to provide your 5 star review. We are very proud of the service we provide here at Radius Insurance Solutions and it’s always especially pleasing to receive such positive feedback. Rest assured your comments will be relayed back to Caroline.

Avaliado com 1 de um total de 5 estrelas

WORNING this company is set out to rip-off customers

WORNING this company is set out to rip-off customers by adding as many fees as possible. if you try to move your insurance change details or simply cancel they will force you to pay huge amounts of money. I have tried to get in touch with them for 4 consecutive days never answered or called back. I have managed to get a different phone from the claim department it was a different company, and this was the only way to reach them. I AM NOT RECOMMENDING THIS COMPANY

24 de abril de 2024
Avaliação não solicitada
logotipo da Radius Insurance Solutions

Resposta da Radius Insurance Solutions

We are very sorry to receive details of your review. Unfortunately we’ve been unable to trace your records and would therefore ask you to contact us at: insleeds@radius.com or call 0113 259 6689 to enable us to look into your concerns and undertake a thorough review of your case.

Avaliado com 5 de um total de 5 estrelas

Radius Insurance Brilliant Service & Competitive Pricing

I called Radius Insurance today & from the moment I spoke to the new sales advisor Sophie about an insurance quotation for my Private Hire Vehicle, Sophie was very clear, precise, professional & efficient. I called back later to accept the quotation as it was far better than my current insurance provider (8% cheaper) for a policy which is virtually identical. This process was super fast, despite the fact that I asked questions & Sophie gave very precise information about every aspect of the policy. I would recommend Radius Insurance to anyone who needs car insurance, especially Private Hire Insurance or Taxi Insurance.

27 de março de 2024
Avaliação não solicitada
logotipo da Radius Insurance Solutions

Resposta da Radius Insurance Solutions

Thank you for taking the time to provide your 5 star review. We are very proud of the service we provide here at Radius Insurance Solutions and it’s always especially pleasing to receive such positive feedback. Rest assured your comments will be relayed back to Sophie.

Avaliado com 5 de um total de 5 estrelas

I got a great quote for my renewal and…


I got a great quote for my renewal and that was followed up by a speedy and efficient service. I would highly recommend.

25 de março de 2024
Avaliação não solicitada
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Resposta da Radius Insurance Solutions

Thank you for taking the time to provide your 5 star review.

Avaliado com 5 de um total de 5 estrelas

Taxi insurance

Very helpful quick and easy I'll recommend the company to other people

19 de março de 2024
Avaliação não solicitada
logotipo da Radius Insurance Solutions

Resposta da Radius Insurance Solutions

Thank you for your 5 star review. We are really proud of the service we provide here at Radius Insurance Solutions and really do appreciate it when our clients take the time to provide a review.

Avaliado com 4 de um total de 5 estrelas

Milestone, now Radius

Having used Milestone Insurance for a number of years I would have said they were excellent, unfortunately, since being taken over by Radius the customer service has slipped, in particular when trying to contact by phone.
However, I was contacted by 'Jennifer Swan' about renewing my insurance who was amazing.
Clear, precise, informative and diligent, made renewing a dream. I have passed her details to a colleague of mine, who had a difficult time with Radius, in order to make thing easier next time.
Jennifer Swan 5*
Radius (Generous) 4*- need to improve to 'Jennifer' level of service

15 de março de 2024
Avaliação não solicitada
logotipo da Radius Insurance Solutions

Resposta da Radius Insurance Solutions

Thank you for taking the time to provide your review and rest assured your positive comments will be relayed back to Jennifer. We are sorry to hear your feedback, in particular when trying to reach us by phone and rest assured this is something we are looking at with our phone system suppliers and are confident these matters are now resolved. However please do let us know if you continue to experience any difficulties either by email at insservice.leeds@radius.com or calling 0113 2582219.

Avaliado com 1 de um total de 5 estrelas

Sold me taxi insurance

Sold me taxi insurance , I sent all my details including claims. Sent me documents to then 7 days later say the broker is cancelling due to undisclosed claims. I have the email proof that these were sent. I've asked for all my money back and now seeking legal advice. Miss selling insurance and keeping people's money. AVOID!

15 de março de 2024
Avaliação não solicitada
logotipo da Radius Insurance Solutions

Resposta da Radius Insurance Solutions

We are very sorry and disappointed to receive this review as we pride ourselves on the customer service provided to all our valued clients. Following a review of your file I can see that we have been actively speaking to yourself on your concerns and as a priority we have now resolved this matter to your satisfaction. If you would like to discuss this matter further, please do not hesitate to contact us on 0113 258 2219.

Avaliado com 5 de um total de 5 estrelas

Great service…

I got a great quote for my renewal and that was followed up by a speedy and efficient service. I would highly recommend.

22 de fevereiro de 2024
Avaliação não solicitada
logotipo da Radius Insurance Solutions

Resposta da Radius Insurance Solutions

Many thanks for taking the time to provide your review, it is really appreciated. We are very proud of the service we provide here at Radius Insurance Solutions and it’s always pleasing to receive such feedback.

Avaliado com 5 de um total de 5 estrelas

Very good customer service they called…

Very good customer service they called me to renew my insurance

22 de fevereiro de 2024
Avaliação não solicitada
logotipo da Radius Insurance Solutions

Resposta da Radius Insurance Solutions

Thank you for your 5 star review. We are really proud of the service we provide here at Radius Insurance Solutions and really do appreciate it when our clients take the time to provide a review.

Avaliado com 5 de um total de 5 estrelas

I was really upset…

I was really upset when I come on the phone due to the company, not answering the phone. I was very frustrated till I spoke to Jennifer and explained myself why I wasn’t happy but she was really professional. Done with the situation very professional She’s such a nice person just want to say thank you so much for helping me out

20 de fevereiro de 2024
Avaliação não solicitada
logotipo da Radius Insurance Solutions

Resposta da Radius Insurance Solutions

Thank you for taking the time to provide your 5 star review. We are very proud of the service we provide here at Radius Insurance Solutions and it’s always especially pleasing to receive such positive feedback. Rest assured your comments will be relayed back to Jennifer.

Avaliado com 5 de um total de 5 estrelas

Great service

Great service, everything was explained and the best price that suited me

15 de fevereiro de 2024
Avaliação não solicitada
logotipo da Radius Insurance Solutions

Resposta da Radius Insurance Solutions

Thank you for taking the time to provide your 5 star review.

Avaliado com 5 de um total de 5 estrelas

Wonderful experience As Always Jennifer…

Wonderful experience As Always Jennifer was very helpful best Regards

1 de fevereiro de 2024
Avaliação não solicitada
logotipo da Radius Insurance Solutions

Resposta da Radius Insurance Solutions

Thank you for taking the time to provide your 5 star review. We are very proud of the service we provide here at Radius Insurance Solutions and it’s always especially pleasing to receive such positive feedback. Rest assured your comments will be relayed back to Jennifer.

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