Raymour & Flanigan - Elmhurst Avaliações 57

Great service. Yuri and Cindy explained all my options.

The customer service representative, Mr. Bright, was absolutely wonderful. We had a very unusual situation with a 95 year old aunt living in an apartment building in Jackson Heights and ordering a new recliner chair for her from Morgan Hill, CA. The coordination of moving out her old bed, getting delivery and set-up of the new recliner, and moving out the old chair was complicated - especially trying to do all this from California! Mr. Bright helped us through this process.THANK YOU MR. BRIGHT!!!

I dealt with Bright Ihediwa who was very helpful and professional. A pleasure to deal with.

Delivery was a nightmare! The two men who did the delivery were excellent; a real delight! But, I was ignored by the dispatch. I was given a 8 - 10:45am delivery time. I called the salesperson and the store to say that my building does not accept delivery until 9am. I was told multiple times this would not be a problem. On delivery day, I received a text message that delivery would be 8:30am. The delivery men did adjust to my buildings policy, but this should not have happened.
In terms of the salesman, he did not respect my budget. He kept showing me items well above what I wanted to spend.
Also, the price on the initial chaise I tried was significantly higher than the price cited online (bait-and-switch?)

The sales person, Santos was very accommodating. He made the sale of the couch we selected fast, easy, and painless. He explained the entire process to me very clearly. I am looking forward to my new couch.

Excelente servicio personalizado y muy profesional.

Very professional and friendly. I found the furniture I wanted.

Good customer service, decent prices, excellent discounts

We received a warm reception from Ms. Imrat at Elmhurst outlet. She served a lot made us convinced to purchase a sofa and a chair.

Leo Riad which the receptionist Paula made it seem that he was the manager at this store. This team provides the worst customer service ever. Be careful if you pay for anything cash cause they will not want to deal with you if anything goes wrong, much less provide a refund/cancelation.

They had better furniture. I was happy with their customer service.

Not welcoming, not systematic, the online appointment was not noted.

The sales person who helped me decide on what mattress to buy was very polite and accommodating. His name is Emmanuel. I gave my review a 5. I don't know where the 4,5 came from.

Mr Bright was exceptional. I walked in just to look around, and I walked out with a whole house is furniture that I really love. He was awesome.’
Thank you Mr Bright for helping me furnish my new apartment.🙏❤️

Excellent customer care we met with choumy And she was professional and she explained all the details regarding our interest and budget concerns.

Broken sofa, delayed response

It was a great experience great service 👍🏻👍🏻👍🏻

Every time when we go to the Raymour & Flanigan in Elmhurst, we always find there what we are looking for.
Everyone there is very nice. Our special thanks to Lisa. She is always very professional, very helpful , and very patient with us .