Raymour & Flanigan - Henrietta Avaliações 

252
O TrustScore é 5 de um total de 5

4,8

500 Jay Scutti Boulevard, Suite 100, 14623 Rochester, NY, US


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

The woman who worked with me was awesome. I'm very glad I had her. She was down to earth, had a similar sense of humor, and wasn't 'stuffy' like many of the other reps appeared to be. She heard was I... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I knew what I was looking for in a couch. I spent some time testing a bunch of different ones for comfort and taking pictures of the possibles. I then went home and looked them up online to check si... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

Long story short the platinum protection plan sucks and I basically have to lose my coverage after two years, take a store credit and pay $500 more out of pocket in order to get the same couch just a... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Your Raymour sales associate Kaylee was outstanding. Kaylee took time to listen to all our concerns, she listened to what types of mattresses and couch we were looking for, our price range, and she h... Ver mais


Detalhes da empresa

  1. Loja de Móveis
  2. Loja de Móveis para Quartos
  3. Loja de Móveis Infantis
  4. Loja de artigos domésticos
  5. Designer de interiores
  6. Loja de colchões

Escrito pela empresa

Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!


Informações de contato

  • 500 Jay Scutti Boulevard, Suite 100, 14623, Rochester, NY, Estados Unidos

  • 5852721870

4,8

Excelente

O TrustScore é 5 de um total de 5

252 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,8

Todas as avaliações

(252)

4.288 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Your Raymour sales associate Kaylee was…

Your Raymour sales associate Kaylee was outstanding. Kaylee took time to listen to all our concerns, she listened to what types of mattresses and couch we were looking for, our price range, and she helped us find exactly what we were looking for. She went well above and beyond what a normal sale associate would do. We look forward to shopping at Raymour&Flanigan again.
Anne & Damon

4 de setembro de 2023
Avaliado com 5 de um total de 5 estrelas

Great customer service

Just needed to order some sheets for one of our purchased mattresses. We called our salesperson, Edward, and he stepped me thru using a gift card . he thanked us again for our business, no order too small for great service from him!

7 de agosto de 2023
Avaliado com 5 de um total de 5 estrelas

Great value for the price!

The salesperson, Morris, was very easy going and wasn't pressuring at all. We tried a good variety of mattresses. Prior to coming to this store, we visited 2 others. We felt that for what we got that the price was good and a lot of value for our money. They were able to do a next day delivery.

5 de agosto de 2023
Avaliado com 5 de um total de 5 estrelas

We had a great experience at the Raymour and Flanigan location in Henrietta, NY with salesman Shah Zajic

We had a great experience at the Henrietta location. Our salesman, Shah Zajic was exceptional. We were there looking for a queen mattress that was on sale. Shah took his time and showed us different choices. He is friendly and courteous. We highly recommend him. We are coming back next spring to purchase a couch and chair and we want to make sure we can deal with Shah. We are very grateful for his service.

5 de agosto de 2023
Avaliado com 2 de um total de 5 estrelas

Ordered 2 items and one was damaged…

Ordered 2 items and one was damaged when they called for me to pick it up. Inconvenience.

25 de julho de 2023
logotipo da Raymour & Flanigan - Henrietta

Resposta da Raymour & Flanigan - Henrietta

Hi K.
We're so sorry you aren't satisfied with the quality of your purchase. We'd be happy to see how we can help. Please email us at rfcare@raymourflanigan.com with a brief description of your issues, as well as your order details, including phone number associated with your order, and a manager will reach out to asap. Thank you!

Avaliado com 1 de um total de 5 estrelas

Terrible!!

Terrible!!! I ordered a kitchenette set on July 3, salesperson Morris told me set would be delivered within 12 days. Never happened. I called Morris and he tells me
It will now be delivered on the 21st and they will call a day before. Never happened. So disappointed. Don't think I will order from this company again.

3 de julho de 2023
logotipo da Raymour & Flanigan - Henrietta

Resposta da Raymour & Flanigan - Henrietta

Hi Hope. We are sorry to hear about the delay with your delivery, as we take pride in our delivery time and services. We would love to get you in touch with someone from our team to talk about this further. Please email us at RFCare@raymourflanigan.com with your order details, including the phone number associated with your sale and a brief description of the issue you have experienced. Thank you!

Avaliado com 4 de um total de 5 estrelas

Our sales consultant

Our sales consultant, Rajeem Holliday, was courteous, knowledgeable & patient.
He did s good job of showing us furniture that fit our criteria, and was able to answer all our questions.
Can't wait for furniture to be delivered!

8 de julho de 2023
logotipo da Raymour & Flanigan - Henrietta

Resposta da Raymour & Flanigan - Henrietta

Thank you Gordon for your kind words. It's great to hear your sales person was so helpful with your furniture selection!! We look forward to seeing you soon.

Avaliado com 5 de um total de 5 estrelas

Everyone was super patient and helpful

Everyone was super patient and helpful. We found the couch that we thought we wanted but chose a different one. No rush and no push. We felt relaxed and free to make a decision when we were ready.

5 de julho de 2023
logotipo da Raymour & Flanigan - Henrietta

Resposta da Raymour & Flanigan - Henrietta

Thank you for taking the time to leave a review, Marc! We're happy to hear that your sales associate was helpful and patient!! Enjoy your new furniture.

Avaliado com 5 de um total de 5 estrelas

The visit was quick and easy

The visit was quick and easy. We were welcomed upon entering the store. The salesman. Richard, introduces himself, asked what we wanted, pointed us in the right direction, then gave us some time to look at our pace. He checked in a couple of times and answered the few questions we had. Richard was helpful and friendly.

11 de junho de 2023
logotipo da Raymour & Flanigan - Henrietta

Resposta da Raymour & Flanigan - Henrietta

Thank you William for your 5 star rating! We're happy to hear your sales person was so helpful and made your experience feel easy!! Enjoy your new furniture.

Avaliado com 5 de um total de 5 estrelas

I initially called and spoke to Ms

I initially called and spoke to Ms. Sabrina Jordan who graciously offered to show me the furniture for which I had interest. Our meeting proved friendly, informative, and professional. I felt valued and respected and felt I had made correct decisions in my purchases. Thank you!

14 de abril de 2023
Avaliado com 1 de um total de 5 estrelas

YOU GET WHAT YOU PAY FOR BUT STILL HAVE…

YOU GET WHAT YOU PAY FOR BUT STILL HAVE TO PAY. THE SOFA & CHAIR I SAT ON IN THE SHOW ROOM DID NOT HAVE THE HARD WOOD CORNERS THAT COME THROUGH THE ARMS. YOU CAN'T EVEN LEAN UP AGAINST THEM WITHOUT GETTING BRUSED. THE COUCH DID NOT HAVE THE SEAT CUSHIONS THAT GO FLAT IN LESS THAN 6 MONTHS. I WOULDN'T EVEN GIVE THIS SET TO A COLLEGE FRAT HOUSE.

14 de agosto de 2022
Avaliação não solicitada
logotipo da Raymour & Flanigan - Henrietta

Resposta da Raymour & Flanigan - Henrietta

Hi don't.
We sincerely apologize for the issue you are having with your furniture. We'd be happy to see how we can help. Please email us at rfcare@raymourflanigan.com with your order details. -Jeff V.

Avaliado com 5 de um total de 5 estrelas

John Kruspe made it a great experience

John Kruspe made it a great experience. He was knowledgeable, personable, gave us the space we needed to browse and answer our questions.

11 de março de 2023
logotipo da Raymour & Flanigan - Henrietta

Resposta da Raymour & Flanigan - Henrietta

Thank you Robert Russell for your review. We love hearing that you had a great experience with us!! Enjoy your new furniture! -Jeff V.

Avaliado com 5 de um total de 5 estrelas

John Kruspe did

John Kruspe did! He was the best and I mean THE BEST salesperson I've ever worked with. He greeted me at the door and I told him immediately I was furnishing my brand new townhome. He didn't pester me, he told me the layout of the entire store and checked in with me every 15 minutes or so. Was helpful and I made my first, of what I expect, to be many purchases with John.

7 de março de 2023

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