Raymour & Flanigan - Jamestown Avaliações 

48
O TrustScore é 4 de um total de 5

4,1

1001 Fairmount Avenue, 14701 Jamestown, NY, US


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Great help from Sales associate…showed up all the options to assist with meeting our needs. Friendly and very professional!!! Would do business again.

Avaliado com 5 de um total de 5 estrelas

Michelle D. provided an amazing customer experience! I had a question about a tv console and, truthfully, I was not expecting to get an answer. But Michelle came on and did super quick research and ca... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

We bought tow rocker recliners, a sectional couch, and a dining table and chairs about six months ago. Already both rockers unusable. The welds on the base of each one broke. They can rock and won’t r... Ver mais

Avaliado com 5 de um total de 5 estrelas

The sales representative was very helpful and friendly during both my visits. I've always felt very pressured when I have visited the store before. A customer wants to go in, check out what's in the... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Loja de Móveis
  2. Loja de Móveis para Quartos
  3. Loja de Móveis Infantis
  4. Loja de artigos domésticos
  5. Designer de interiores
  6. Loja de colchões

Escrito pela empresa

Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!


Informações de contato

  • 1001 Fairmount Avenue, 14701, Jamestown, NY, Estados Unidos

  • 7164833111

4,1

Muito Bom

O TrustScore é 4 de um total de 5

48 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

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4,1

Todas as avaliações

(48)

4.288 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Our sales person was great!

Our sales person was great. She was very helpful and friendly.

20 de junho de 2024
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Resposta da Raymour & Flanigan - Jamestown

Hello Chris Thank you for leaving such a great rating! We're glad you had such a good experience with us. Thank you!

Avaliado com 5 de um total de 5 estrelas

My Entire Experience

The sales representative, "Shaunah", was very helpful during my search for my furniture. I had looked around for awhile, ( like i had wanted to ), before speaking with her. She walked with me patiently, as i went around to each piece of furniture i liked, before i made my decision. There must have been a dozen pieces i was looking at. Shaunah patiently, walked around with me to each piece, giving me information and prices on each one. There was no pressure to purchase anything. Through the process of elimination, i narrowed it down to three pieces. Her patients, and her knowledge of the furniture, made me feel both relaxed and informed. I did purchase a loveseat and two recliners. "My thanks to Shaunah for all her help". I do believe she assisted me in picking out the best peices for my needs... I couldn't have been more happy when they were delivered, and i saw how well they fit in my living room. All three were the colors and style i was looking for, and look beautiful in my home... I wanted to also say, the delivery guys were great. They arrived exactly on time. They were friendly and curitious, as they positioned each piece exactly where i wanted them. The guys made quick work of the delivery. They were neat, clean, and professional, while doing their job, from start to finish. Hats off to them! "Great experience all the way around"... I will make other purchases at Raymour & Flanigan in the future. I will, and already have, recommened Raymour & Flanigan to my family and friends. I highly recommend shopping Raymour & Flanigan - Jamestown, for your furniture needs!!! JOE V.

22 de maio de 2024
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Resposta da Raymour & Flanigan - Jamestown

Hello Joseph Vario Jr Thank you for your kind words, we are pleased to know that our sales associates went above and beyond for you! We hope you're enjoying your new furniture. Thank you!

Avaliado com 5 de um total de 5 estrelas

Your consultant

Your consultant, Shaunah Pilling, was so friendly. She was helpful without "hovering," and her knowledge of the products you carry was vast. I had all intentions of just looking for furniture for my new apartment (am on a waiting list,) and I walked out with nearly all the furniture I need!!

14 de abril de 2024
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Resposta da Raymour & Flanigan - Jamestown

Thank you so much, Lynne, for taking the time to leave a review and for your kind words. We're so happy to hear that our team provided you with great service while giving you the space to shop comfortably! We look forward to seeing you again and thanks for being a customer with Raymour & Flanigan!

Avaliado com 4 de um total de 5 estrelas

Employees met us shortly after going…

Employees met us shortly after going into the store . Asked what we were looking for . Did it a very professional and not pushy way.

I found the experience to be pleasant and painless .

18 de março de 2024
logotipo da Raymour & Flanigan - Jamestown

Resposta da Raymour & Flanigan - Jamestown

Hello RB! Thank you for your feedback. We're so glad you had a positive experience while shopping with us!

Avaliado com 5 de um total de 5 estrelas

Great Live Chat Customer Service

Michelle D. provided an amazing customer experience! I had a question about a tv console and, truthfully, I was not expecting to get an answer. But Michelle came on and did super quick research and calculations and provided the answers I was looking for. She then proceeded to make the process of actually purchasing the item so seamless. And all via chat! In my opinion this was one of the best live chat experiences I've ever had. Thanks Michelle!

4 de fevereiro de 2024
Avaliação não solicitada
logotipo da Raymour & Flanigan - Jamestown

Resposta da Raymour & Flanigan - Jamestown

Thank you so much for your review! It's great to hear that your sales associate, Michelle, did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!

Avaliado com 5 de um total de 5 estrelas

Great customer service.

27 de outubro de 2023
logotipo da Raymour & Flanigan - Jamestown

Resposta da Raymour & Flanigan - Jamestown

Hello, Thank you for leaving this 5-star rating! We hope you're enjoying your new furniture!

Avaliado com 5 de um total de 5 estrelas

The sales Lady Michelle was amazing

The sales Lady Michelle was amazing. She didn’t follow us around or hound us. She let us just take our time and look around. When it came time to make our decision she was very friendly. She didn’t act as if she had better things to do.

28 de agosto de 2023
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Resposta da Raymour & Flanigan - Jamestown

Thank you so much for your review, Michelle! It's great to hear that your sales person did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!

Avaliado com 5 de um total de 5 estrelas

The associate was very kind and…

The associate was very kind and knowledgeable. She did not pressure me in the least!

8 de junho de 2023
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Resposta da Raymour & Flanigan - Jamestown

Thank you for your review Kristin! We are happy to hear that your sales person was knowledgeable and helpful!! Enjoy your new furniture.

Avaliado com 1 de um total de 5 estrelas

BUYERS BEWARE

Purchased new mattress delivery drivers were in a hurry , i never signed for my delivery they took a picture of mattress wrapped in plastic and left. When we took mattress out of plastic it had to distinct indentations and is defective as they are permanent. Called Raymour&flanigan about the return process and issue they stated they have a zero return policy and will not be replacing and have to go through a formal claim with mattress manufacturer. Extremely dissatisfied and disappointing. We purchased this firm mattress for our disabled son with cerebral palsy and its a huge let down to be treated this way a a new customer . I can tell you i will never purchase a item from this company again . Buyers beware of their return policy and when you call claims they give you the run around.

24 de março de 2023
logotipo da Raymour & Flanigan - Jamestown

Resposta da Raymour & Flanigan - Jamestown

Hi Ryan.
We sincerely apologize for the issue you are having with your furniture. Our customer care team would like to help. Please email us at rfcare@raymourflanigan.com with your order details and our team will reach out to you as soon as possible. Thank you. -Jeff V.

Avaliado com 5 de um total de 5 estrelas

Belinda Fetty was very knowledgable on…

Belinda Fetty was very knowledgable on the topic of Beds and provide very useful information. She spent a considerable amount of time with us and patiently answered all of our questions.
The presentation of bedding is very good, as well as the large selection.

18 de março de 2023
Avaliado com 5 de um total de 5 estrelas

Wonderful service

Our salesperson, Belinda Fetty, was wonderful. She was very knowledgeable and attentive without being pushy. We were mattress shopping which is a major purchase. Happy to take advantage of the Black Friday Sale.

27 de novembro de 2022
logotipo da Raymour & Flanigan - Jamestown

Resposta da Raymour & Flanigan - Jamestown

Thank you Linda for your kind words. We're glad to hear you had a great experience with your sales woman and you got a great deal too!! -Jeff V.

Avaliado com 5 de um total de 5 estrelas

Bought an adjustable bed

Bought an adjustable bed. I had called Michelle a couple days before we came in and gave her all the info I needed, which she had on hand when we came in. She took her time with us and We never felt rushed. This is our first adjustable bed. Michelle did a great job explaining them to us.

24 de maio de 2021
logotipo da Raymour & Flanigan - Jamestown

Resposta da Raymour & Flanigan - Jamestown

Hello Denise! Thanks so much for taking the time to tell us about your experience! We hope you enjoy your new furniture! -CE

Avaliado com 5 de um total de 5 estrelas

Very professional

11 de março de 2020
Avaliação não solicitada
logotipo da Raymour & Flanigan - Jamestown

Resposta da Raymour & Flanigan - Jamestown

Hi there! Thank you for leaving a review about your wonderful experience. We look forward to seeing you again in the near future! -MR

Avaliado com 5 de um total de 5 estrelas

Great customer service

Great customer service. Great product. No issues.

4 de março de 2020
Avaliação não solicitada
logotipo da Raymour & Flanigan - Jamestown

Resposta da Raymour & Flanigan - Jamestown

Hello Michael! We are pleased to hear your visit to our store was pleasant. We hope you enjoy your new furniture! -MR

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