Raymour & Flanigan - Norwalk Avaliações 

162
O TrustScore é 4.5 de um total de 5

4,7

641 Connecticut Ave, 6854 Norwalk, CT, US


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Veja o que dizem as avaliações

Avaliado com 2 de um total de 5 estrelas

I had a great experience when I visited the store on 12-3-22. On that date I was told the furniture would be available 12-5-22 but when I went to return to the store on 12-8-22; I was told the furnitu... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I was dreading shopping for a new chair. I selected your store based on your good reputation and was not disappointed. Dan Mulhern made it a pleasant and successful experience. He took the time to und... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

We were greeted by our salesperson, Chris, who was extremely courteous. He asked us what we were interested in and then proceeded to show us a selected variety for that item. He was quite knowledgeab... Ver mais

Avaliado com 5 de um total de 5 estrelas

Kettly was fantastic. I learned more about what kind of bed frame could work for my adjustable base in 5 minutes than in weeks of shopping at other furniture stores! She had so much experience and... Ver mais


Detalhes da empresa

  1. Loja de Móveis
  2. Loja de Móveis para Quartos
  3. Loja de Móveis Infantis
  4. Loja de artigos domésticos
  5. Designer de interiores
  6. Loja de colchões

Escrito pela empresa

Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!


Informações de contato

  • 641 Connecticut Ave, 6854, Norwalk, CT, Estados Unidos

  • 2038990705

4,7

Excelente

O TrustScore é 4.5 de um total de 5

162 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

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Respondeu a 0% das avaliações negativas

Normalmente responde dentro de 24 horas

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4,7

Todas as avaliações

(162)

4.299 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Excellent Service

My saleswoman, Thea, was nothing short of amazing. She is accommodating, professional, knowledgeable and delightful. I am glad I had the opportunity to work with her to purchase a beautiful credenza.

2 de fevereiro de 2023
logotipo da Raymour & Flanigan - Norwalk

Resposta da Raymour & Flanigan - Norwalk

Thank you Happy Customer for your review. It's great to hear that your sales person did an exceptional job!! Enjoy your new furniture. -Jeff V.

Avaliado com 1 de um total de 5 estrelas

Buyer BEWARE- the company lied to me…

Buyer BEWARE- the company lied to me repeatedly on a delivery of a mattress and also on the reviews or the mattresses -

A standard response when late for a delivery is “they are at the stop before you”. I heard that when they were 3 towns away- then they told me the delivery truck was having problems and it had never left the warehouse. On the 4th call it was back to theyre at the stop before you.

I took the morning off work to get a delivery and it turned into a full day off work and multiple untrustworthy communications from Raymour and Flannigan.

I am very dissatisfied. They owe me compensation for the additional 1/2 day of pay that cost me - for waiting for an extra 3 hours a total of 7 hours The delivery window was 4 hours- they are completely liars.

13 de janeiro de 2023
Avaliação não solicitada
logotipo da Raymour & Flanigan - Norwalk

Resposta da Raymour & Flanigan - Norwalk

Hi Liz, We are very sorry about your negative experience with us regarding your delivery. Our Customer Care would like to talk with you about this. Please email us at RFCare@raymourflanigan.com with your order details. We will be in touch as soon as possible. -Jeff V.

Avaliado com 5 de um total de 5 estrelas

Good store and nice people

They are very helpful

10 de janeiro de 2023
logotipo da Raymour & Flanigan - Norwalk

Resposta da Raymour & Flanigan - Norwalk

Thank you for sharing your positive experience! We're so glad to hear that our team was able to provide helpful service!! -Jeff V.

Avaliado com 5 de um total de 5 estrelas

I was dreading shopping for a new…

I was dreading shopping for a new chair. I selected your store based on your good reputation and was not disappointed. Dan Mulhern made it a pleasant and successful experience. He took the time to understand what I needed and found many chairs for my choice. There was no pressure to make a sale. His friendly and professional attitude was refreshing. Thank you for your help.

29 de dezembro de 2022
logotipo da Raymour & Flanigan - Norwalk

Resposta da Raymour & Flanigan - Norwalk

Thank you for your review, Ann! We really appreciate you taking the time out to share your experience with us!! Enjoy your new furniture. -Jeff V.

Avaliado com 2 de um total de 5 estrelas

I had a great experience when I visited…

I had a great experience when I visited the store on 12-3-22. On that date I was told the furniture would be available 12-5-22 but when I went to return to the store on 12-8-22; I was told the furniture would not be available until the end of the month. I felt it would have been better customer service to let me know that information when I first inquired about delivery on 12-2-22

8 de dezembro de 2022
logotipo da Raymour & Flanigan - Norwalk

Resposta da Raymour & Flanigan - Norwalk

Hello Harris. We are very sorry to hear about this miscommunication you have experienced and any inconvenience this may have caused. We would be happy to assist you if you send your order details to RFCare@raymourflanigan.com. Thanks. -Jeff V.

Avaliado com 5 de um total de 5 estrelas

Great selection of furniture

Store is very clean with lots of furniture to look at. Plenty of sales people to help you as soon as you walk in.

3 de dezembro de 2022
logotipo da Raymour & Flanigan - Norwalk

Resposta da Raymour & Flanigan - Norwalk

Thank you Wendy for your review. We love hearing that you had a great experience with us!! Enjoy your new furniture! -Jeff V.

Avaliado com 5 de um total de 5 estrelas

Furniture purchase

Mr. David Fernandez was an excellent representative of your organization. Truly professional, and very knowledgeable. He was a pleasure to work with.

15 de novembro de 2022
logotipo da Raymour & Flanigan - Norwalk

Resposta da Raymour & Flanigan - Norwalk

Thank you Dr RS for your review. It's great to hear that your sales person was a pleasure to work with! Enjoy your new furniture. -Jeff V.

Avaliado com 5 de um total de 5 estrelas

Our sales person was perfect

Our sales person was perfect. Knowledgeable but not too intrusive. Dana knew exactly how much attention we needed.

29 de outubro de 2022
logotipo da Raymour & Flanigan - Norwalk

Resposta da Raymour & Flanigan - Norwalk

Thank you Williamfor you 5 star rating! We're happy to hear your salesman was so helpful and made your experience feel easy!! Enjoy your new furniture. -Jeff V.

Avaliado com 5 de um total de 5 estrelas

Friendly and helpful sales person

Friendly and helpful sales person - professional. Good selection and good quality.

8 de outubro de 2022
logotipo da Raymour & Flanigan - Norwalk

Resposta da Raymour & Flanigan - Norwalk

Thank you Bengal for your review. We love hearing that you had a great experience with us!! We look forward to seeing you again. -Jeff V.

Avaliado com 5 de um total de 5 estrelas

I came in to buy only a pillow

I came in to buy only a pillow. I was greeted promptly and professionally by Dana. I explained what I was looking for, she gave me several options, no pressure, I made my selection and was out in a jiffy.

25 de setembro de 2022
logotipo da Raymour & Flanigan - Norwalk

Resposta da Raymour & Flanigan - Norwalk

Hi Peter,Thank you for your excellent review! We're happy to hear your sales person was knowledgeable and efficient!! Enjoy your new furniture. -Jeff V.

Avaliado com 5 de um total de 5 estrelas

Ketly or Kelly

The salesperson's name, Ketly or Kelly was excellent! She was informative about the furniture I purchased. What it will cost me and gave me the delivered date. What a professional! Thank you Ketly or Kelly! Patricia A Dileo

17 de setembro de 2022
logotipo da Raymour & Flanigan - Norwalk

Resposta da Raymour & Flanigan - Norwalk

Thank you Patricia A Dilao for your review. We're happy to hear that you received outstanding service! We look forward to seeing you again. -Jeff V.

Avaliado com 5 de um total de 5 estrelas

Excellent Experience

We had a great experience with a very thorough salesperson Matthew R. He was very patient with us and was not pushy.
Just hope furniture is just as reliable!

5 de setembro de 2022
logotipo da Raymour & Flanigan - Norwalk

Resposta da Raymour & Flanigan - Norwalk

Thank you for taking the time to leave a review, Sandra! We're happy to hear that your sales associate was helpful and patient!! Enjoy your new furniture. -Jeff V.

Avaliado com 5 de um total de 5 estrelas

Excellent

On several occasions, Siobhan, in the Norwalk store, has helped me select furniture and lighting for my home. She has always gone above and beyond what you would expect from a store representative. Her professionalism, knowledge, and helpfulness are exceptional. It is always a pleasure to work with her.

19 de agosto de 2022
logotipo da Raymour & Flanigan - Norwalk

Resposta da Raymour & Flanigan - Norwalk

Hi MSB,
Thank you for your great feedback. We're happy to hear your sales person went above and beyond your expectations!! Enjoy your new furniture. -Jeff V.

Avaliado com 2 de um total de 5 estrelas

The bed was delivered

The bed was delivered, but installers could not install it.
The new install team is set to come back, but parts of bed were mishandeled. Now we have to wait another 7 weeks for the bed

1 de agosto de 2022
logotipo da Raymour & Flanigan - Norwalk

Resposta da Raymour & Flanigan - Norwalk

Hi Barry.
We’re sorry to hear about the experience you had with your delivery. We would be happy to talk with you further about this. Please email us at rfcare@raymourflanigan.com with your order details and a customer care manager will get back to you asap. Thank you. -Jeff V.

Avaliado com 5 de um total de 5 estrelas

Always a pleasurable experience…

Always a pleasurable experience shopping at Raymour and Flanigan Norwalk CT - Started with Grace and then Tatiana helped with the final sale - Wonderful staff.
My concern is with the delivery times on the sectional - purchased last week which gave 8-12 weeks for delivery. Updated yesterday stated projected to be delivered 4 months from date of purchase. I hope Raymour can make good on the delivery -

3 de novembro de 2021
logotipo da Raymour & Flanigan - Norwalk

Resposta da Raymour & Flanigan - Norwalk

Thank you for taking the time to leave a review, Eileen! We really appreciate you taking the time out to share your experience with us. -Taylor W

Avaliado com 5 de um total de 5 estrelas

wish delivery time was faster

wish delivery time was faster, but with the global backlog just have to wait

1 de novembro de 2021
logotipo da Raymour & Flanigan - Norwalk

Resposta da Raymour & Flanigan - Norwalk

Hi Stephen,
Thank you for your great feedback. We are happy to hear you had a positive experience with us. We hope to see you shopping with us again! -Taylor W

Avaliado com 5 de um total de 5 estrelas

I'm very please with the service and…

I'm very please with the service and attention that I received. My representative was very helpful and professional. I highly recommend her and Ramour & Flanigan. Maggie

25 de outubro de 2021
logotipo da Raymour & Flanigan - Norwalk

Resposta da Raymour & Flanigan - Norwalk

Hi Miguelina,
Thank you for your great feedback. We are happy to hear you had a positive experience with us. We hope to see you shopping with us again! -Taylor W

Avaliado com 5 de um total de 5 estrelas

on time delivery dining room tablet…

on time delivery dining room tablet and chairs are so beautiful good choice.

25 de outubro de 2021
logotipo da Raymour & Flanigan - Norwalk

Resposta da Raymour & Flanigan - Norwalk

Thank you for taking the time to leave a review, Kim! We really appreciate you taking the time out to share your experience with us. -Taylor W

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