Raymour & Flanigan - Saratoga Avaliações 

109
O TrustScore é 5 de um total de 5

4,9

121 Ballston Ave, 12866 Saratoga Springs, NY, US


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Angelica was a great listener, very patient and not overbearing. She showed us only what we were looking for even when we couldn’t make up our mind. No pressure and most friendly.

Avaliado com 5 de um total de 5 estrelas

John ,the manager, did an amazing job helping us choose the correct mattress for our needs. He was personable and patient as he answered our numerous questions. He treated us with undivided attention... Ver mais

Avaliado com 5 de um total de 5 estrelas

Absolutely best customer service at the Saratoga store. We have dealt with Angelica, Donna and Rock and couldn’t be happier with not only the quality of the furniture but the support of the team whe... Ver mais

Avaliado com 3 de um total de 5 estrelas

It started out great, then it became a high pressure sales tactic! Very uncomfortable! I’m not even sure I will receive what I purchased, plus, I know there was a sale of 20% off, which I didn’t recei... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Loja de Móveis
  2. Loja de Móveis para Quartos
  3. Loja de Móveis Infantis
  4. Loja de artigos domésticos
  5. Designer de interiores
  6. Loja de colchões

Escrito pela empresa

Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!


Informações de contato

  • 121 Ballston Ave, 12866, Saratoga Springs, NY, Estados Unidos

  • 5188860990

4,9

Excelente

O TrustScore é 5 de um total de 5

109 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

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4,9

Todas as avaliações

(109)

4.123 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Everyone was very friendly

Everyone was very friendly. My questions and I didn’t fell rushed. I was able to do my own shopping and when I was ready to purchase the furniture, he was available. The process was quick and easy which was nice. Dated from Sunday August 13th.
Thank you

14 de agosto de 2023
logotipo da Raymour & Flanigan - Saratoga

Resposta da Raymour & Flanigan - Saratoga

Hello Judy Parsons! Thank you for your feedback. We're so glad you had a positive experience while shopping with us! We hope you enjoy your new furniture!

Avaliado com 5 de um total de 5 estrelas

confortable

confortable. LF

15 de julho de 2023
logotipo da Raymour & Flanigan - Saratoga

Resposta da Raymour & Flanigan - Saratoga

Thank you Laraine for your review. We love hearing that you had a great experience with us!! Enjoy your new furniture!

Avaliado com 5 de um total de 5 estrelas

Danny the guy that helped me

14 de julho de 2023
logotipo da Raymour & Flanigan - Saratoga

Resposta da Raymour & Flanigan - Saratoga

Thank you Christine for your review. It's great to hear that your sales person did an exceptional job!! Enjoy your new furniture!

Avaliado com 5 de um total de 5 estrelas

Easy to checkout and nice I was able to…

Easy to checkout and nice I was able to find what I was looking for

3 de julho de 2023
logotipo da Raymour & Flanigan - Saratoga

Resposta da Raymour & Flanigan - Saratoga

Thank you so much, Cindy, for taking the time to leave a review. We're so happy to hear that you had a great experience with us! We look forward to seeing you again and thanks for being a customer with Raymour & Flanigan!

Avaliado com 5 de um total de 5 estrelas

Great customer serviceGreat service

Great customer service. Through pleasant salesman. Dennis. Easy purchase

11 de junho de 2023
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Resposta da Raymour & Flanigan - Saratoga

Thank you Dianne for your review. It's great to hear that your sales person did an exceptional job!! Enjoy your new furniture.

Avaliado com 5 de um total de 5 estrelas

Francessca was very helpful over the…

Francessca was very helpful over the phone let me know of the payment terminal, and even answered the phone after closing time, so that the transaction could be completed.
Dennis was very good in the morning, letting me know about the deposit, and hold situation for the furniture. Will do business with them again.

6 de junho de 2023
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Resposta da Raymour & Flanigan - Saratoga

Thank you Jeff for your review. It's great to hear that your sales person did an exceptional job!! Enjoy your new furniture.

Avaliado com 5 de um total de 5 estrelas

Recliner purchase

I was able to walk in. talk to an associate immediately. find what I was looking for and finish the process quickly.

1 de junho de 2023
Avaliado com 1 de um total de 5 estrelas

We moved back to our hometown state and…

We moved back to our hometown state and into a house from a condo which meant we needed furniture. We drove everywhere and ended at Raymore, our salesman was sweet however…. I had expressed my concern about the quality and durability of their furniture and after purchasing the platinum plan was reassured NO MATTER WHAT our furniture was covered. It wasn’t even a week and I begged my husband to move places on the couch because of the wear. We went to the store and was told they will send a repairman. I wanted to return this as soon as we got it and was told No. the service person came and told me there have been a ton of complaints about this and all they can do is add foam. I will never buy from them again and will hope people really look at reviews before purchasing.

10 de maio de 2023
Avaliação não solicitada
logotipo da Raymour & Flanigan - Saratoga

Resposta da Raymour & Flanigan - Saratoga

Hi Nanci.
We sincerely apologize for the issue you are having with your furniture. We'd be happy to see how we can help. Please email rfcare@raymourflanigan.com with name and phone # associated with your account. We'll get back to you asap. Thank you. -Jeff V.

Avaliado com 5 de um total de 5 estrelas

Francesca met me at the door

Francesca met me at the door. She pointed out the areas of furniture I was interested in. She was available for any questions. She was extremely knowledgeable about the mattresses I was thinking of. She was very patient as I asked a hundred questions and walked in circles with me trying to find just the right one!

22 de abril de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great customer service!

I'm very happy to share my recent experience with Raymour and Flanagan as it exemplified the concept of customer service. I was In the process of placing an order on line when I carelessly made an error and complicated what should have been an easy transaction.. Not sure of what to do next, I initiated a " live chat" with a RF associate. i was connected with Tom Page from the Saratoga Springs store. What a stroke of luck!! Tom was more than patient and untangled the mess that I had gotten my self into. He helped me placed the order, and has followed up on the delivery status.Although i am an online customer who lives hundreds of miles from his store, Tom gave my order his full attention. Many thanks!

5 de abril de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Francheska was so helpful with my…

Francheska was so helpful with my mattress purchase was the easiest purchase I have made in a while. Greatly appreciated her time and help would definitely recommend anyone to her!

13 de fevereiro de 2023
Avaliação não solicitada
logotipo da Raymour & Flanigan - Saratoga

Resposta da Raymour & Flanigan - Saratoga

Thank you Admin Name for your kind words. It's great to hear your sales person was so helpful with your furniture selection!! Enjoy your new mattress! -Jeff V.

Avaliado com 5 de um total de 5 estrelas

Store very clean and had huge selection…

Store very clean and had huge selection of mattresses at competitive prices and marketing perks. Very knowledgeable salesperson. Cannot say enough about Joe Rogers. He expertly explained differences. advantages, etc without being pushy or aggressive in any way. I have walked out of stores in the past due to aggressive salespeople. He made me feel comfortable and unpressured while at the same time, answering my questions and helping me determine what was the best fit for my needs given physical issues. He made me WANT to purchase from him without pushing me into anything. Whatever, R&F is paying him isn't enough! Very happy with both his exceptional assistance and my purchase. Can't wait to get my new Purple Hybrid Premier 3! Thank you

9 de fevereiro de 2023
Avaliado com 5 de um total de 5 estrelas

In, out, done.

I saw what was available, after 3 questions, made my purchase, Done deal, almost painless.

11 de novembro de 2022
logotipo da Raymour & Flanigan - Saratoga

Resposta da Raymour & Flanigan - Saratoga

Hi Frank,Thank you for your excellent review! We're happy to hear our team was knowledgeable and efficient!! Enjoy your new furniture. -Jeff V.

Avaliado com 3 de um total de 5 estrelas

that you charge full price instead of…

that you charge full price instead of honoring the sale price when financing

9 de novembro de 2022
logotipo da Raymour & Flanigan - Saratoga

Resposta da Raymour & Flanigan - Saratoga

Debra Walther We understand your frustration. If you'd like to talk with us please contact our customer care team at rfcare@raymourflanigan.com and we'd be happy to talk with you further. -Jeff V.

Avaliado com 5 de um total de 5 estrelas

Delivery on November 4th was timely and…

Delivery on November 4th was timely and professional.
Thank you.

4 de novembro de 2022
logotipo da Raymour & Flanigan - Saratoga

Resposta da Raymour & Flanigan - Saratoga

Thank you Anne for your 5 star rating. We're glad to hear you had a good delivery!! Enjoy your new furniture. -Jeff V.

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