The sales staff was very helpful not pushy at all and answered all my questions and concerns. The delivery staff was excellent very efficient and care full handling of all the pieces I purchased. All... Ver mais
A empresa respondeu
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Veja o que dizem as avaliações
Bought same item for husband.Purchase and delivery were perfect. MARY salesperson walked me through everything and delivery was timely and stress free.Loved the computer armoire so decided to buy anot... Ver mais
Showed us an amazing Starlite recliner. We ordered it. When we received it audio functions did not work. Refused return even though is was less than 24hrs. Salesman did not tell us TV requirements. I... Ver mais
A empresa respondeu
Kendra is the best! She helped design our new sunroom set up, and she showed us several furniture choices to consider. Gardner was also terrific, very patient as we looked at MANY choices. He was help... Ver mais
Detalhes da empresa
- Loja de Móveis
- Loja de Móveis para Quartos
- Loja de Móveis Infantis
- Loja de artigos domésticos
- Designer de interiores
- Loja de colchões
Escrito pela empresa
Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!
Informações de contato
5084 Commercial Drive, 13495, Yorkville, NY, Estados Unidos
- 3157684100
4,7
Excelente
86 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 0% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
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Everything was thoroughly explained.
12 de abril de 2024
Resposta da Raymour & Flanigan - Utica
Thank you, Craig, for taking the time to leave a review. We're so happy to hear that you had a great experience with us! We look forward to seeing you again and thanks for being a loyal customer with Raymour & Flanigan!
Resposta da Raymour & Flanigan - Utica
Thank you, Karen, for taking the time to leave a review. We're so happy to hear that you had a great experience with us! We look forward to seeing you again and thanks for being a customer with Raymour & Flanigan!
All around excellent experience!
The sales staff was very helpful not pushy at all and answered all my questions and concerns. The delivery staff was excellent very efficient and care full handling of all the pieces I purchased. All the items arrived in perfect condition!! I'm very happy with my experience at Raymore and Flannigan and highly recommend them for any furniture needs you may have in the future!! Thanks R&F
19 de março de 2024
Avaliação não solicitada
Resposta da Raymour & Flanigan - Utica
Hello Lisa! Thank you for your feedback. ! We're glad you had such a good experience with us. Thank you!
Very Satisfied
Customer service very pleasant. Sales rep very informative and knowledgable.
3 de fevereiro de 2024
Resposta da Raymour & Flanigan - Utica
Thank you, Breanne, for taking the time to leave a review. We're so happy to hear that you had a great experience with us! We look forward to seeing you again and thanks for being a customer with Raymour & Flanigan!
Jerry Sullivan
14 de janeiro de 2024
Resposta da Raymour & Flanigan - Utica
Thank you so much for your review, Norman! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!
Terrible delivery service, rude employees
Delivery process was the opposite of a positive customer experience, and the salesperson in the store was passive aggressive and rude.
28 de outubro de 2023
Great customer service!
13 de outubro de 2023
Resposta da Raymour & Flanigan - Utica
Hello Lisa, Thank you for leaving such a great rating! We're glad you had such a good experience with us. Thank you!
Very helpful with No pressure
25 de agosto de 2023
Resposta da Raymour & Flanigan - Utica
Hello Mark Gabriel! Thank you for your feedback. We're glad you had such a good experience with us. We hope you enjoy your new furniture! Thank you!
Resposta da Raymour & Flanigan - Utica
Thank you so much for your review, Gino! It's great to hear that your sales person did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!
Bought same item for husband.Purchase…
Bought same item for husband.Purchase and delivery were perfect. MARY salesperson walked me through everything and delivery was timely and stress free.Loved the computer armoire so decided to buy another for myself.Wonderful piece of furnature
16 de junho de 2023
the store had a great selection and the…
the store had a great selection and the prices were reasonable
3 de junho de 2023
Store with helpful consultants.
Mary Trochalakis helped me to find items that met my requested design. So I could pick the best one for my needs.
17 de maio de 2023
Give me space
Our salesperson was great. She gave us space and left us alone as we were trying out items, then made sure we had choices at the end. Not too pushy but lots of knowledge.
22 de março de 2023
Everyone was nice and we did not feel…
Everyone was nice and we did not feel pressured at all.
5 de março de 2023
Not sure what the sales persons name…
Not sure what the sales persons name was but billing calls him KMBB if that means any thing. He was carious helpful and very understanding and took the time to help us with what we needed to know. In so doing we bought a mattress and really was just looking . Richard & Geraldine
27 de fevereiro de 2023
We went to the local store but was told…
We went to the local store but was told to go online. Then we ordered and it said 12-16 weeks. Since we are not in a desperate need right now we will wait but the time does seem to be excessive.
2 de fevereiro de 2023
Resposta da Raymour & Flanigan - Utica
Hi Thomas. We are sorry for the delay with your order and we sincerely apologize for the inconvenience this has caused. We would love to see how we could help you. Please email your order # and experience to rfcare@raymourflanigan.com and our Customer Care team will reach out to you as soon as they can. Thank you. -Jeff V.
Our salesperson Liz Bello made our…
Our salesperson Liz Bello made our experience exceptional! She gave us enough space to look around and approach her for her sense of what we were looking for. She was patient as we changed thing’s multiple times.
21 de janeiro de 2023
Resposta da Raymour & Flanigan - Utica
Thank you for taking the time to leave a review. We are so glad to hear that your sales person provided exceptional service, giving you the space to consider your options. -Jeff V.
Knowledgeable staff
Kevin the sales associate was very knowledgeable and helpful in assisting my wife and I with our mattress selection.
17 de janeiro de 2023
Resposta da Raymour & Flanigan - Utica
Thank you Rocco for your kind words. It's great to hear your sales person was so helpful with your furniture selection!! Enjoy your new mattress! -Jeff V.
Horrible experience
Horrible experience, very frustrating. Sent my wife and daughter to buy kitchen set, the sales girls call me at home to verify my identity. She enters info into the computer wrong (security questions) and gets locked out. She tells me I have to now come to store with ID to unlock it. I was busy that day that’s why I sent wife. We have credit already established. They won’t sell her table without me there. They say no way around it. I was on the phone and my wife was in the store. I even texted her a picture of my ID. I’ve never seen a company that makes you jump through so many hoops and makes it so HARD to buy things. Companies should make it EASY to buy things. Turns out I guess they didn’t want our business because they did nothing to rectify the situation.
2 de janeiro de 2023
Resposta da Raymour & Flanigan - Utica
Hello Timothy. Sorry to hear you had this experience in our showroom. That's certainly not how we want our customers to feel while shopping with us. If you'd like to talk with us further about this, feel free to email rfcare@raymourflanigan.com and we'll get you in touch with our leadership team. Thank you. -Jeff V.
My salesperson made the experience a…
My salesperson made the experience a good one
25 de outubro de 2022
Resposta da Raymour & Flanigan - Utica
Thank you John for your review. It's great to hear that your sales person did an exceptional job!! Enjoy your new furniture. -Jeff V.
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