We purchased a new living room set. Our experience with Raymour & Flannigan was top notch. Not only did we have our salesperson (Alfonsina) taking care of us perfectly, the Store Manager (Beth) came... Ver mais
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Veja o que dizem as avaliações
Raymore flogged me again. Promised delivery. Never called me. I called them and were assured on time delivery. Never showed up. Wasted a whole day waiting and calling. No reply. Mary Gannon sal... Ver mais
A empresa respondeu
We had a great experience at this location. Our sales person was Shawn and he provided us with exceptional customer service. He was very courteous and invested in helping us find the right fit of vari... Ver mais
Ali was a terrific salesperson She was very knowledgeable and answered all our questions. More importantly she gave us space when she knew we wanted to discuss things. No high pressure here. The furni... Ver mais
A empresa respondeu
Detalhes da empresa
- Loja de Móveis
- Loja de Móveis para Quartos
- Loja de Móveis Infantis
- Loja de artigos domésticos
- Designer de interiores
- Loja de colchões
Escrito pela empresa
Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!
Informações de contato
650 Bald Hill Rd., 2886, Warwick, RI, Estados Unidos
- 4015892053
4,5
Excelente
165 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 0% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Very happy with the selection of…
Very happy with the selection of recliners and the sales person was terrific. My recliner is being delivered Sunday and I can hardly wait❤️
3 de abril de 2025
Resposta da Raymour & Flanigan - Warwick
Hello Joyce,
Thank you so much for taking the time to share your wonderful feedback with us! We're thrilled to hear that you were pleased with our selection of recliners and that our salesperson provided terrific service. It's fantastic to know that you're eagerly anticipating the delivery of your new recliner. We hope it brings you comfort and joy for many years to come. If you have any questions or need further assistance, please don't hesitate to reach out.
Warm regards,
The Raymour & Flanigan Team
We got a great deal and our salesperson…
We got a great deal and our salesperson was great.
26 de março de 2025
Resposta da Raymour & Flanigan - Warwick
Hello Stephanie,
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you got a great deal and that our salesperson was able to assist you effectively. Providing excellent service and value is always our top priority, and it's wonderful to know we met your expectations.
If you have any more feedback or need assistance in the future, please don't hesitate to reach out!
Best regards,
The Raymour & Flanigan Team
Our saleswoman
Our saleswoman, Lisa Cloutier, was very pleasant and informative and answered all of our questions in detail. She helped us make a decision on a mattress that was right for us. It was a nice treat to get a cheese board too.
23 de março de 2025
Resposta da Raymour & Flanigan - Warwick
Hello Tina,
Thank you so much for taking the time to share your wonderful experience with us! We're thrilled to hear that Lisa was able to assist you in finding the perfect mattress and that her service met your expectations. It's great to know that you enjoyed the cheese board treat as well. Your feedback is incredibly valuable to us, and we will be sure to pass along your kind words to Lisa. We look forward to welcoming you back to Raymour & Flanigan in the future!
Best regards,
The Raymour & Flanigan Team
Cordial
The sales person was kind enough to tell us about battery packs for recliners to power the chair. Who knew? She was also kind enough to give us time to talk about our decision. In some stores the sales person follows you around the entire time not giving you a chance to think. A very nice experience. Thank you.
22 de março de 2025
Resposta da Raymour & Flanigan - Warwick
Dear Robert,
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that our salesperson was able to provide you with helpful information about the battery packs for recliners and allowed you the space to make your decision comfortably. We strive to create a welcoming and pressure-free environment for all our customers, and it's wonderful to know that you had a positive experience. Your feedback is greatly appreciated, and we look forward to serving you again in the future.
Best regards,
The Raymour & Flanigan Team
Awful!
I ordered a living room table 3 weeks before the Super Bowl. 2 weeks AFTER the Super Bowl it still wasnt in. Their Customer Service would just tell me to call next week and then call again next week until I finally canceled.
I thought this was a one off so I went back into the store and bought another table. It was supposed to be in the store within two weeks. Here I am several weeks later and it’s still not there. When I called to check on my table I got a voicemail back, saying someone should’ve looked at this a few days ago and re-ordered it for you because it never came! In other words, if I didn’t call to check on the status of my now very late second table that I tried to order with this company it never would’ve been re-ordered! I have had it with them!
If you’re reading this and wondering if you should shop here, you shouldn’t!
5 de março de 2025
Resposta da Raymour & Flanigan - Warwick
Hello Kalm,
Thank you for taking the time to share your experience with us. We sincerely apologize for the inconvenience and frustration you encountered with your table orders. This is not the level of service we strive to provide, and we understand how disappointing this must have been for you.
We are committed to improving our processes and ensuring that situations like this do not happen in the future. Your feedback is invaluable in helping us address these issues. We would like to look into this matter further and see how we can make things right.
Please each out to our customer care team at rfcare@raymourflanigan.com so we can assist you further. We appreciate your patience and hope to have the opportunity to restore your confidence in our store.
Thank you again for your feedback.
Sincerely,
The Raymour & Flanigan Team
Shawn Cundy went above & beyond to make…
Shawn Cundy went above & beyond to make sure we were happy with our purchase. He is professional, courteous & knowledgeable. Would highly recommend him!
28 de fevereiro de 2025
Resposta da Raymour & Flanigan - Warwick
Hello Stacie,
Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear about your positive experience with Shawn Cundy. It's great to know that his professionalism, courtesy, and knowledge made your purchase experience exceptional. We truly appreciate your recommendation and are delighted to have you as a satisfied customer. If there's anything else we can assist you with in the future, please don't hesitate to reach out.
Best regards,
The Raymour & Flanigan Team
Resposta da Raymour & Flanigan - Warwick
Dear Sheldon,
Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had an "In and Out" service experience at Raymour & Flanigan Furniture and Mattress Store.
If you ever need anything else or have any questions, please feel free to reach out to us!
Warm regards,
The Raymour & Flanigan Team
David was so helpful and knowledgeable…
David was so helpful and knowledgeable and friendly.
18 de fevereiro de 2025
Resposta da Raymour & Flanigan - Warwick
Hi Pam,
Thank you so much for taking the time to share your wonderful feedback with us! We're thrilled to hear that David was able to provide you with such a helpful, knowledgeable, and friendly experience. Our team strives to offer the best service possible, and it's always rewarding to know when we've succeeded. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future!
Best regards,
The Raymour & Flanigan Team
The repair tech was excellent
The repair tech was excellent. He was personable and professional and did the repair work quickly .
13 de fevereiro de 2025
Resposta da Raymour & Flanigan - Warwick
Hello Jay,
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that our repair technician provided you with excellent service. It's wonderful to know that he was personable, professional, and efficient in completing the repair work. We strive to deliver the best service possible, and your feedback is incredibly valuable to us. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future!
Best regards,
The Raymour & Flanigan Team
We knew what we wanted and the sales…
We knew what we wanted and the sales representative, Robert Tront went with the flow and knew exactly how to help! We definitely appreciate him!!
21 de janeiro de 2025
Resposta da Raymour & Flanigan - Warwick
Hello Bob,
Thank you so much for taking the time to share your wonderful feedback! We're thrilled to hear that you had such a positive experience with our sales representative, Robert Tront. It's great to know that he was able to assist you effectively and make your shopping experience enjoyable. We truly appreciate your kind words and your perfect rating. If there's anything else we can do for you in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The Raymour & Flanigan Team
I ordered the mattress on line…
I ordered the mattress on line yesterday. It was delivered today and the service was excellent! The men were pleasant, professional and truly cared about how the delivery experience was. I can’t wait to see how comfortable the mattress is!
20 de janeiro de 2025
Resposta da Raymour & Flanigan - Warwick
Hello Shannon Celeste,
Thank you so much for taking the time to share your wonderful feedback with us! We're thrilled to hear that your mattress delivery experience was excellent and that our team provided pleasant and professional service. It's always our goal to ensure our customers have a seamless and enjoyable experience.
We're excited for you to enjoy your new mattress and hope it brings you many nights of comfort and restful sleep. If you have any questions or need further assistance, please don't hesitate to reach out.
Thank you for choosing Raymour & Flanigan!
Best regards,
The Raymour & Flanigan Team
Sales people are so nice and…
Sales people are so nice and knowledgeable . Never rushed or pressure to purchase something. Went to two other furniture stores , your customer service was excellent
9 de janeiro de 2025
Resposta da Raymour & Flanigan - Warwick
Dear Michaela,
Thank you so much for taking the time to share your experience with us. We're thrilled to hear that Sylva was able to assist you and make your visit enjoyable. Our team strives to provide excellent service, and it's wonderful to know that Sylva made a positive impression. We appreciate your feedback and look forward to serving you again in the future.
Best regards,
Ashley F.
The Raymour & Flanigan Team
888-729-6687
Small living room, big dreams.
Felix was great! Very patient with us. We wanted a sectional for our tiny misshapen living room. He knew the couch we wanted wouldn't work with the configuration we wanted which helped us narrow down our options.
13 de dezembro de 2024
Resposta da Raymour & Flanigan - Warwick
Hi Matt,
Thank you so much for taking the time to leave such a positive review! We're thrilled to hear that Felix was able to assist you in finding the perfect sectional for your living room. It's always our goal to ensure our customers find the best fit for their space, and we're glad Felix's patience and expertise made the process easier for you. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. Enjoy your new sectional!
Best regards,
Ashley F.
Raymour & Flanigan Customer Care Team
888-729-6687
Great service but I was hoping &…
Great service but I was hoping & expecting a greater sales!!
30 de novembro de 2024
Resposta da Raymour & Flanigan - Warwick
Hi Ana,
Thank you for taking the time to share your feedback! We're glad to hear that you enjoyed our service. We always strive to provide the best deals possible, and we appreciate your input on our sales. Your comments help us improve, and we hope to serve you even better in the future.
Best regards,
Raymour & Flanigan Team
LLuckily, I went in knowing exactly what I was buying
For a change I went in knowing exactly what I was buying. The associate was able to handle the purchase and schedule delivery in a few moments and delivery will be soon.
25 de novembro de 2024
Resposta da Raymour & Flanigan - Warwick
Hi Jay,
Thank you so much for your wonderful review! We're thrilled to hear that your experience with us was smooth and efficient. It's great to know that our associate could assist you quickly and effectively. We look forward to delivering your new furniture soon. If you need anything else, please don't hesitate to reach out.
Best regards,
The Raymour & Flanigan Team
Resposta da Raymour & Flanigan - Warwick
Hi Darlene,
Thank you so much for your wonderful review! We're thrilled to hear that Felix provided you with excellent service. We aim to ensure every customer has a positive experience, and it's great to know Felix took good care of you. We look forward to serving you again in the future!
Best regards,
Ashley F.
The Raymour & Flanigan Team
Our salesman Joseph was very helpful!
17 de novembro de 2024
Resposta da Raymour & Flanigan - Warwick
Dear Judy,
Thank you so much for your wonderful review! We're thrilled to hear that Joseph was able to assist you effectively. Your satisfaction is our top priority, and it's great to know that Joseph made your experience a positive one. We look forward to serving you again in the future!
Best regards,
Ashley F.
The Raymour & Flanigan Team
Excellent overall experience-- would…
Excellent overall experience-- would highly recommend. Made an online purchase decision within the last half hour of closing time last evening, and next day delivery was still available. Website information was accurate and helpful, and assistance was offered if needed. And then being able to track the delivery with location, number of stops, and estimated time of arrival in real time with your tracking tool made for a superb experience planning around the actual delivery. Your team arrived on time in a Raymour and Flanigan truck, and both members were friendly, courteous, and professional. All aspects of shopping, purchase, delivery, and setup were excellent!
15 de novembro de 2024
Resposta da Raymour & Flanigan - Warwick
Dear A Happy Customer in Coventry,
Thank you so much for taking the time to share your wonderful experience with us! We're thrilled to hear that your online purchase and next-day delivery went smoothly and that our website and tracking tool were helpful for you. It's great to know that our delivery team provided friendly, courteous, and professional service. Your recommendation means a lot to us, and we're delighted that all aspects of your shopping, purchase, delivery, and setup were excellent. We look forward to serving you again in the future!
Best regards,
The Raymour & Flanigan Team
The salesman and cashier were very…
The salesman and cashier were very helpful and friendly.
13 de novembro de 2024
Resposta da Raymour & Flanigan - Warwick
Hi Leanne,
Thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear that our salesman and cashier were able to assist you and make your visit enjoyable. We look forward to serving you again in the future!
Best regards,
The Raymour & Flanigan Team
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