well- we had to wait almost 3 months for the replacement piece as the first chest of drawers was damaged. it was out of stock so it took a long time to get bck into stock. the delivery process was goo... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
The electronics on the couch broke about 30 days after delivery. It’s been six months and still no parts. I’m a very unhappy customer and would not recommend Raymour Flanagan to any friends and family... Ver mais
The salesperson Diana, was unbelievable in helping my mother pick out a perfect set for her living room. She was engaging, informative, and never rushed the same to move on to the next. She stayed wit... Ver mais
A empresa respondeu
Excellent customer service by Asia! Easy access to look at furniture with no pressure. The whole process is always a breeze. Everyone is helpful throughout the whole experience. Every item I have purc... Ver mais
A empresa respondeu
Detalhes da empresa
- Loja de Móveis
- Loja de Móveis para Quartos
- Loja de Móveis Infantis
- Loja de artigos domésticos
- Designer de interiores
- Loja de colchões
Escrito pela empresa
Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!
Informações de contato
410 Reidville Drive, Suite 100, 6705, Waterbury, CT, Estados Unidos
- 2035731015
4,3
Excelente
136 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Não respondeu a avaliações negativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Thank u Luis for helping us with our…
Thank u Luis for helping us with our exchange. Appreciate you giving us space and allowing us to come to you when we're ready to finalize our purchase. Very personable and great guy. Again thanks you!
1 de maio de 2023
Avaliação não solicitada
Luis the manager such a sweet nice guy
Luis the manager such a sweet nice guy. Wasn't in your face explained what we needed to know and helped us feel comfortable with our purchase.
2 de maio de 2023
Heather Bell was kind
Heather was kind, friendly and knowledgeable. She showed us exactly what we were looking for. So happy with our purchase. Heather Bell was a friendly and helpful saleswoman for us.
27 de abril de 2023
the best furniture in CT and good…
the best furniture in CT and good service lm 18 year in USA always buy in Raymour and Flanagan
9 de abril de 2023
Your associate William was friendly
Your associate William was friendly, knowledgeable and made this a most pleasant shopping experience.
Thank you
15 de janeiro de 2023
Resposta da Raymour & Flanigan - Waterbury
Thank you for sharing your experience with us! We are thrilled to hear that your salesman provided you with excellent customer service, and that your time shopping with us was enjoyable. We appreciate your feedback and hope to see you again soon! -Jeff V.
Salesperson was knowledgeable along…
Salesperson was knowledgeable along with very helpful to us. We appreciated his patience as well.
7 de janeiro de 2023
Resposta da Raymour & Flanigan - Waterbury
Thank you for your review Margie Hertz We are happy to hear that your sales person was knowledgeable and helpful!! Enjoy your new furniture. -Jeff V.
Poorly trained staff.
I was exchanging a mattress but it has to be dropped shipped to my house. (So I was told.) They wouldn't order it until they picked up the existing mattress. We would of had no bed to sleep in for about four weeks. It took a lot of stern talk to get things done right. I told the manager I received an online invoice for the second mattress. She as much as told me I was lying. I will never do business again with Raymour.
14 de dezembro de 2022
Resposta da Raymour & Flanigan - Waterbury
Hello Tom. Sorry to hear you had this experience. That's certainly not how we want our customers to feel while shopping with us. If you'd like to talk with us further about this, feel free to email rfcare@raymourflanigan.com and we'll get you in touch with our Customer care leadership team. Thank you. -Jeff V.
Knowledgeable
2 de dezembro de 2022
Resposta da Raymour & Flanigan - Waterbury
Thank you Michael. We're glad to hear our team was knowledgeable! -Jeff V.
Asia was a great sales agent
Asia was a great sales agent. No pressure and was able to answer all of our questions. She allowed us to wander the store on our own without following us around every corner as too many sales people tend to do. It was a very good experience and I would highly recommend her to anyone who is furniture shopping.
6 de novembro de 2022
Resposta da Raymour & Flanigan - Waterbury
Thank you Eileenfor you 5 star rating! We're happy to hear your salesman was so helpful and made your experience feel easy!! Enjoy your new furniture. -Jeff V.
.????
Our salesman, Ken Labrie, was wonderful. He was patient, polite and knowledgeable. He worked hard to find exactly what we needed. I would definitely shop at your store again in the future. We were completely satisfied.
19 de outubro de 2022
Resposta da Raymour & Flanigan - Waterbury
Thank you Darlene Upson for your kind words. It's great to hear your sales person was so helpful with your furniture selection!! We look forward to working with you again! -Jeff V.
Keller Review
Mr. LaBrie was patient, helpful and totally focused on the customers needs
3 de outubro de 2022
Resposta da Raymour & Flanigan - Waterbury
Thank you for taking the time to leave a review, James! We're happy to hear that your sales associate was helpful and patient!! Enjoy your new furniture. -Jeff V.
Resposta da Raymour & Flanigan - Waterbury
Thank you for your review Jeannette We are happy to hear that your sales person was knowledgeable and nice! Enjoy your new furniture. -Jeff V.
Will is the man!
Will is the man! He showed us different options and accommodated to our budget. Not to mention the customer service from him was phenomenal! Will definately be back to furnish the rest of the house!
17 de setembro de 2022
Resposta da Raymour & Flanigan - Waterbury
Thank you Jose Ibarra for your review. It's great to hear that your sales person did an exceptional job!! Enjoy your new furniture. -Jeff V.
Honest and direct
5 de setembro de 2022
Resposta da Raymour & Flanigan - Waterbury
Thank you Jonathan Costa for your kind words. We are happy to hear you had a great experience with us!! We look forward to seeing you again. -Jeff V.
Resposta da Raymour & Flanigan - Waterbury
Thank you Louis Mendes for your review. We love hearing that you had a great experience with us!! Enjoy your new sofa and loveseat. -Jeff V.
Very pleasant non pressure experience
31 de agosto de 2022
Resposta da Raymour & Flanigan - Waterbury
Thank you Laurie Gadzik for your review. We're happy to hear you had a pleasant low pressure experience with your sales person!! Enjoy your new furniture. -Jeff V.
Had a great experience
Had a great experience. Salesman was very helpful and answered all of our questions.
31 de julho de 2022
Resposta da Raymour & Flanigan - Waterbury
Thank you Kelly for your review. We love hearing that you had a great experience with us!! We look forward to seeing you again. -Jeff V.
Resposta da Raymour & Flanigan - Waterbury
Thank you Billy Carvalho for your review. We are happy to hear that you received outstanding service! We look forward to seeing you again. -Jeff V.
Always a great experience thanks to Francisco in the Waterbury store.
I will always purchase my furniture at Raymour and Flanagan because of the quality, great prices and most of all my sales person Francisco in the Waterbury store Reidville Drive. He is always so helpful finding exactly what I am looking for and the price I want to spend. He is not in any way a sales person that pressures you. He is awesome and he should be commended by your company for his outstanding work ethic. Thank you Francisco for always helping me with all my purchases.
Carol Gatzuras Terryville, CT.
23 de outubro de 2021
Resposta da Raymour & Flanigan - Waterbury
Hi Carolyn! Thank you for taking the time to leave us such a fantastic review! We’re happy to hear that you loved doing business with us and hope to see you again soon. -Taylor W
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.