After having used the free version satisfactorily, we purchased T4B News Ticker v1.4 causing some small formatting issues on our website which we could resolve by CSS substitutions. With the arrival o... Ver mais
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Veja o que dizem as avaliações
A plugin that saved my project. It downloads well, there is seriousness in the purchase process and especially support. In fact I will continue to use your services for other projects.
A empresa respondeu
We have always been supported 100% anytime of day or night. Awesome team and great work. Definitely a *****5 star rating.
A empresa respondeu
Amazing customer service. I had a couple glitches with the install but the plugin owner fixed it and it works flawlessly. Strongly Recommend!
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Realwebcare is a professional web hosting and WordPress solutions provider, founded in October 2015. We deliver high-quality web services and custom solutions through a motivated, creative, and skilled team. With unparalleled uptime, fast and responsive support, and high-performance hosting as our foundation, we empower individuals and businesses to focus on what they do best—without worrying about technical hassles. In addition to hosting, we develop lightweight, user-friendly WordPress plugins and themes tailored to real-world needs. Our approach is simple: practical tools, honest support, and long-term commitment to our users. Whether you're a developer, entrepreneur, or business owner, Realwebcare is here to support your online journey with confidence and care.
Informações de contato
318, Shalbagan, Rajshahi, 6203, Rajshahi, Bangladesh
- 8801797356666
- realwebcare@gmail.com
- www.realwebcare.com
4,5
Excelente
61 avaliações
Pede aos clientes que avaliem
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Como esta empresa usa o Trustpilot
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A I saved the project and especially the support. that saved my project
A plugin that saved my project. It downloads well, there is seriousness in the purchase process and especially support. In fact I will continue to use your services for other projects.
1 de novembro de 2022
Resposta da Realwebcare
We're thrilled to hear that our plugin and support played a crucial role in saving your project! Your satisfaction is our priority, and we appreciate your positive feedback. If you ever need assistance for future projects, we're here for you.
Thank you for choosing our services!
very good service
8 de agosto de 2022
Resposta da Realwebcare
Thank you for your feedback! We're pleased to hear that you found our service very good. If you ever have further comments or if there's anything specific you appreciate about our service, we'd love to know.
Appreciate your support!
Best support
To be honest, I have not received the best support like them anywhere else. They are very helpful
18 de julho de 2022
Avaliação não solicitada
Resposta da Realwebcare
Thank you for your heartfelt feedback! We're honored to be recognized for our support. Providing the best assistance is our commitment, and we're thrilled that you've had a positive experience with us. If you ever need further help or have additional feedback, feel free to reach out.
Appreciate your trust and support!
fine sarvich vlo
15 de julho de 2022
Resposta da Realwebcare
Thank you for your comment! I'm glad to hear that you find our service good. If you have any specific feedback or if there's anything else we can assist you with, please feel free to let us know.
Pricing Table is great
The support team helped me with a few issues I had with the pricing table I bought. An excellent company to work for.
23 de junho de 2022
Resposta da Realwebcare
Thank you for your positive feedback! We're thrilled to hear that you find our Pricing Table great and that our support team was able to assist you effectively. We appreciate your kind words and are here to help whenever you need assistance.
If you have any more questions or if there's anything else we can do for you, please don't hesitate to reach out.
It is the most complete and user…
It is the most complete and user friendly table I have used so far
1 de abril de 2022
Resposta da Realwebcare
Hello Yolany Neiffer,
Thank you for your wonderful feedback! We're delighted to hear that you find our table the most complete and user-friendly among those you've used so far. Your satisfaction is important to us, and we're here to assist you whenever needed.
If you have any more comments or if there's anything specific you'd like to share, please feel free to reach out. We appreciate your support!
Best regards,
Realwebcare
The product I buy do not works for me
The product I buy do not works for me. I ask a refund and I have no answer for you. So, one star it's good for you?
Thanks
Joao
24 de março de 2022
Resposta da Realwebcare
Dear Joao,
I appreciate your message and apologize for any inconvenience you've experienced. We take your concerns seriously.
Upon review, it appears there might be a miscommunication. We have initiated a ticket for your refund request through 2CO, as per their notification. Our aim is to address your concerns and provide a solution promptly.
To ensure a seamless process, please follow these steps:
1. Check your email for our correspondence regarding the opened ticket.
2. Visit our website, log in to your account, and access the support center to provide additional details about the issue.
Our dedicated support team is committed to assisting you 24/7. If, for any reason, we are unable to resolve your concern, you will receive a full refund in accordance with our refund policy.
Thank you for your understanding, and we look forward to resolving this matter promptly.
Best regards,
Realwebcare
The plug-in seems to work fine but…
The plug-in seems to work fine but support is not an easy thing to get. After logging a problem I got the impression that the problem content wasn't read correctly as the details about php version, etc. was included in it. I got a reply by email and responded with the information required, but this was followed up by an email stating the author doesn't collect the email - seems odd as I was replying to it. So I'm now expected to visit the website and enter details through the site. I don't have time for this - Covid is definitely not a reason for not dealing with information by email! Not particularly impressed by the support here, can't deal with problems by email? Others can deal with support by email without a problem, not sure why we have to go through the rigmarole of going through a website ticketing system once the case has been started.
14 de agosto de 2021
Resposta da Realwebcare
Dear Robert,
Thank you for reaching out, and I appreciate your feedback regarding our support process. I understand your concerns, and I'd like to provide some clarity.
Firstly, we sincerely apologize for any confusion regarding the support process. We acknowledge that there might have been a lapse in communicating the end of the free support period, and I appreciate your understanding in this matter.
In response to your current issue, our support system is designed to streamline communication and provide efficient assistance. While we do utilize email notifications to inform users of replies, the actual ticket management is centralized on our website. This helps us maintain a systematic and organized approach to addressing your concerns.
Your understanding and cooperation in navigating our support portal are crucial for us to provide effective assistance. If there are any challenges you're facing with this process, please let us know, and we'll do our best to assist you promptly.
We value your satisfaction and are committed to resolving your issues. Thank you for your continued support and patience.
Best regards,
Realwebcare
Not so much good services from you…
Not so much good services from you because sometimes my site showing offline when someone visit my site from the other country
Why showing that my site was off line for the 20 minutes, 10 minutes, 5 minutes??????????
18 de julho de 2021
Resposta da Realwebcare
Dear Shar Ali,
Thank you for bringing your concerns to our attention, and we sincerely apologize for any inconvenience you've experienced with your site.
We understand the frustration of encountering downtime, and we want to assist you in resolving this issue. To provide a more effective solution, we recommend reaching out to our dedicated support team through our support center. Opening a ticket will allow us to investigate the issue thoroughly and offer personalized assistance.
It's essential to determine the root cause of the downtime, as it may be related to various factors, including configurations or errors within your website. Our support team is here to help you diagnose and address any issues promptly.
We appreciate your understanding and look forward to assisting you in resolving this matter.
Best regards,
Iftekhar
Resposta da Realwebcare
Thank you for your positive feedback! We're thrilled to hear that you find our hosting services good and appreciate our support. Your satisfaction is our priority, and we're here to assist you whenever needed.
If you have any more comments or if there's anything specific you'd like to share, please feel free to reach out. We value your support!
Resposta da Realwebcare
Thank you for your positive feedback! We're pleased to hear that you find our product good and appreciate the instructions provided. If you have any further comments or if there's anything specific you'd like to share, please feel free to let us know.
We appreciate your support!
A great company with a helpful plugin…
A great company with a helpful plugin which does exactly what was advertised.
9 de março de 2021
Resposta da Realwebcare
Thank you for your kind words! We're delighted to hear that you find our company great and our plugin helpful, doing exactly what was advertised. Your satisfaction is important to us, and we're here to assist you whenever needed.
If you have any more feedback or if there's anything specific you'd like to share, please feel free to reach out. We appreciate your support!
Great product and customer service.
8 de março de 2021
Resposta da Realwebcare
Thank you for your positive feedback! We're pleased to hear that you find our product great and appreciate our customer service. Your satisfaction is our priority, and we're here to assist you whenever needed.
If you have any further comments or if there's anything specific you'd like to share, please feel free to let us know. We value your support!
very competent
27 de fevereiro de 2021
Resposta da Realwebcare
Thank you for your feedback! We're glad to hear that you find us very competent. If there's anything specific you'd like to share or if you have further comments, please feel free to let us know.
We appreciate your support and are here to assist you whenever needed.
Resposta da Realwebcare
Thank you for your fantastic feedback! We're thrilled to hear that you find our plugin great and our customer service amazing. Your satisfaction is our priority, and we're here to assist you whenever needed.
If you have any more comments or if there's anything specific you'd like to share, please feel free to reach out. We appreciate your support and the top rating!
Good services
11 de janeiro de 2021
Resposta da Realwebcare
Thank you for your feedback! We're glad to hear that you find our services good. If there's anything specific you'd like to share or if you have further comments, please feel free to let us know.
We appreciate your support and are here to assist you whenever needed.
Out standing Service
Out standing Service ! Number #1 domain-hosting service provider .
3 de janeiro de 2021
Resposta da Realwebcare
Thank you for your outstanding feedback! We're thrilled to hear that you consider our service as the number #1 domain-hosting service provider. Your satisfaction is our top priority, and we're here to provide excellent service.
If you have any more comments or if there's anything specific you'd like to share, please feel free to reach out. We appreciate your support and the recognition!
I needed a date/time to be displayed…
I needed a date/time to be displayed and found this product unable to do that. But I do like the product very much.
28 de dezembro de 2020
Resposta da Realwebcare
Dear Ross,
Thank you for your feedback, and we appreciate your interest in our product. We understand your need for a date/time display feature, and we are pleased to inform you that we have addressed this in the latest version of the plugin, v1.2.7.
To take advantage of the new date/time option, we recommend upgrading your plugin to the latest version. This update aims to enhance the functionality of our product to better meet your requirements.
If you have any questions or encounter any issues during the upgrade, please feel free to reach out to our support team. We are here to assist you and ensure a smooth experience with our plugin.
Thank you for choosing our product, and we look forward to providing you with continued value.
Best regards,
Iftekhar
Amazing customer service
Amazing customer service. I had a couple glitches with the install but the plugin owner fixed it and it works flawlessly. Strongly Recommend!
24 de dezembro de 2020
Resposta da Realwebcare
Thank you for your fantastic feedback! We're delighted to hear that you had an amazing experience with our customer service and that any glitches with the install were promptly fixed by the plugin owner. Your recommendation means a lot to us.
If you have any more comments or if there's anything specific you'd like to share, please feel free to reach out. We appreciate your support and are here to assist you whenever needed!
Fix the UI Please
The service i purchased was great! (A plugin) but i had a bunch of stress purchasing a plugin from an, for me, unknown company. Because i had a really really hard time finding the download link. And reallt thought i got scammed..
3 de dezembro de 2020
Resposta da Realwebcare
Dear Koopmans & De Bruijn,
Thank you for sharing your experience, and we apologize for any stress you encountered during the plugin purchase process.
We understand the importance of a smooth and transparent user experience, and we appreciate your feedback. To enhance the clarity of our download procedure, we have detailed instructions available on our FAQ page: https://www.realwebcare.com/faq.
Additionally, if you ever face difficulties or have questions, our support team is here to assist you promptly. You can open a ticket through our support center: https://www.realwebcare.com/billing/submitticket.php. This ensures that you receive the necessary support and guidance throughout the process.
We value your satisfaction and strive to improve our services continuously. If there are any further concerns or if you require assistance, please feel free to reach out. We appreciate your understanding and the opportunity to address your feedback.
Best regards,
Iftekhar
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