Great service from Regency Bedding, they got me a mattress cover cheaper than I had been quoted. It fits beautifully. I also bought a memory foam topper and it smells of lavender and has made a hard... Ver mais
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Veja o que dizem as avaliações
I bought a sofa and foot stool due for delivery 6 weeks later. I advised Regency that there had been a delay in finishing work in my lounge and could they hold the furniture until the room was ready w... Ver mais
We visited Regency Bedding with a view to purchasing a new mattress, and were met at the top of the formidable staircase to the main showroom by a Salesman who was friendly, knowledgeable and... Ver mais
I found the mattress I had picked too hard after sleeping on it for a few days. The staff where very patient and understanding!! They assessed the mattress and then allowed it to be returned. I was... Ver mais
Detalhes da empresa
Escrito pela empresa
Regency offer a large range of beautiful, high quality beds, upholstery and home furnishings, with free delivery and others services available. Visit Regency today.
Informações de contato
Philip Swan House, Church Road , GY2 4LW, St Sampsons, Guernesey
- 01481249544
- sales@regency.gg
- www.regency.gg
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Quality products at reasonable prices.
Quality products at reasonable prices. Knowledgeable, helpful and courteous sales team. Highly recommended.
Efficient delivery
Efficient delivery, they said morning and it arrived in the morning, no waiting around all day.
In the shop
In the shop, the man I saw was very helpful. Helping me to choose which mattress to choose. Thank you.
Friendly and helpful sales team.
Friendly and helpful sales team.
Efficient and helpful delivery team
Quality of product
Excellent price and service
Excellent price and service, delivery prompt thank you.
Good sales and good delivery well done
Excellent support and communication
Went into the showroom, we were well looked after and advised, not pushy sales and exactly what we wanted. Measuring was easy for them to come and check. Delivery was easy to arrange and everyone I dealt with was friendly and professional.
Great company …
From choosing our cabin bed in the showroom to it being expertly filled was a great experience the staff are extremely helpful and friendly would totally recommend Regency
Very helpful
Very helpful
Quick and efficient delivery of bed frame and mattress
Highly Recommended.
Friendly, knowledgeable staff, got my new bed delivered in time for Christmas. Couldn't Fault. Highly Recommend.
Welcoming and knowledgeable
Welcoming and knowledgeable, our options were explained to us in the shop. Delivery was arranged to suit us and for a small fee our old mattress taken away. The delivery guys were efficient and polite. Over all a great service.
Very helpful and informative
Very helpful and informative. Made our life easier. Thank you n
Great service
Great service, could take product away with us, helpful, decent prices.
I had a lot of help in store when…choosing my recliner chairs
I had a lot of help in store when choosing my chairs and was given as much time as I needed to choose the fabric.
After placing my order I was given a provisional delivery date and my order arrived around that time even though Christmas was fast approaching.
The delivery men were courteous and very quick.
All in all a first class shopping experience. Thank you.
Disappointing customer service
The bed has arrived today two months after we ordered it. When we ordered it we were given a delivery estimation of two weeks . With the two weeks estimated delivery , we gave away our old bed to a young couple who just had their first flat which would give plenty of time for our new bed to arrive by the time our guests were here in the middle of November but it didn’t. I rang up several times and twice was told it was in Portsmouth but not told that this means nothing . I was expecting it to be delivered imminently. Eventually 10 days ago I went in to the show room to ask what was going on - our guests had had to sleep on the floor and we are expecting family for Christmas with nowhere to sleep them. Your sales man just kept saying that you had no idea when anything is delivered , you don’t get the paperwork as shipping companies don’t send it . I get that your systems are awful but why! Why don’t you know when things are being delivered ? Why don’t your staff tell us that saying our bed was in Portsmouth doesn’t mean anything. I asked your colleague to make sure to let us know whether our bed was in the container outside ( every time I rang, there was a container outside!) and he wrote down my number in front of me but no one contacted us . He said it would be delivered by Christmas as you send over a half full container if necessary but how was I supposed to believe that and not make plans to cope over Christmas if this too was a false hope. The bed itself is fine but your customer service has been very poor .

Resposta da Regency
Being kept informed of progress
Being kept informed of progress, arranging time and date of delivery and the effectiveness and politeness
of the team. However, there is one question; can casters be fitted to replace the gliders?
Good value for money and good service
Excellent selection of mattresses with…
Excellent selection of mattresses with a very knowledgeable and attentive member of staff
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