Relocate Removals & Storage  Avaliações 

201
O TrustScore é 4.5 de um total de 5

4,7

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Relocate moved me last Friday. The company’s comms were excellent, quotes clear and reasonable. The Moving team lead by Ryan did an excellent job, looked after my property well and were fast efficient... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

The team of three were absolutely fabulous. They worked very well together. They definitely took the stress from me and in a very methodical and capable way dealt with the removal. I was amazed at h... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I would recommend Relocate Removals in a heartbeat from start to finish it was amazing. We move on 26th June 2026 one of the hottest days, moving two homes to Lincolnshire. The four guys were very... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Great service from start to finish. Office staff friendly and helpful with advise and understanding, thanks to all. Removal guys were great, friendly helpfully and had working. Oh and they loved t... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Serviço de transporte e armazenamento de móveis
  2. Mudanças

Escrito pela empresa

Moving house can be one of the most stressful times in your life, but here at Relocate Removals with our experience and knowledge, we’ll make sure your moving day will be one of excitement about your new beginning and not full of worry. Our family run business has been running for many years, our Director Bill has been working in the removals industry for over 40 years, so we guarantee we know a thing or two about relocating people and their belongings.


Informações de contato

4,7

Excelente

O TrustScore é 4.5 de um total de 5

201 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 24 horas

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4,7

Todas as avaliações

(201)

49 avaliações nos últimos 12 meses

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Avaliado com 4 de um total de 5 estrelas

Helpful and pleasant

Very nice helpful men arrived on time very professional and quick packing up my house. Took down and reassembled the furniture that needed to be done. I was rang on the day by the owner Bill to check everything was going smoothly which was a nice touch.

14 de janeiro de 2025
Avaliação não solicitada
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Resposta da Relocate Removals & Storage

Hi Lesley - many thanks for your review, it is much appreciated. I will relay your comments on to my staff. Wishing you all the best in your new home. Bill, The Manager.

Avaliado com 5 de um total de 5 estrelas

The guys very good and moved us with…

The guys very good and moved us with issues dismantling wardrobes and beds with no problems no damage etc also moved 85inch TV no issues

10 de janeiro de 2025
Avaliação não solicitada
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Resposta da Relocate Removals & Storage

Hi Sharon - many thanks for the great review, it is much appreciated. I will relay your comments on to the crew. Wishing you all the best in your new home. Bill, The Manager.

Avaliado com 5 de um total de 5 estrelas

IT WAS A LONG WAY

With 4 days notice these guys were on it. Moved from Grays to West Yorkshire and did it all in a day. This was one of the easiest moves I’ve had. The guys were friendly, funny and the boxes I needed a trolley to move they were taking 2 at a time. Definitely get the professionals in it’s worth it.

24 de janeiro de 2025
Avaliação não solicitada
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Resposta da Relocate Removals & Storage

Hi Dawn - many thanks for the great review, it is much appreciated. I will relay your comments on to my staff. Wishing you all the best in your new home. Bill, The Manager.

Avaliado com 1 de um total de 5 estrelas

Avoid This Removal Company – Unprofessional & Careless

I strongly advise against using this company for removals. They arrived without the proper tools to dismantle furniture, including children’s beds, which were missing bolts due to their negligence. I had to lend them a drill and even provide bags to store the bolts, as they had nothing prepared.

To make matters worse, there was extensive damage to my furniture over £4,000 worth, yet their insurance provider is only offering just under £600 in compensation. Their customer service has been completely unprofessional, and based on other reviews, it seems I’m not alone in this experience.

16 de setembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Helpful removal people

The delivery men were very helpful and handled our furniture with care, made our move easier and less stressful.

4 de dezembro de 2024
Avaliação não solicitada
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Resposta da Relocate Removals & Storage

Thank you for the 5 Star Review, we appreciate your feedback. We hope that you are settling in well in your new home.

Avaliado com 5 de um total de 5 estrelas

Pretty faultless + nice group of people.

Moved us just before xmas. Couldn't fault them really. Good bunch of lads on both visits winding each other up all day made it somewhat comical at times and less stressful. Team in the office were always on the other end of the phone. Few minor breakages but in the grand scheme of things nothing to worry about. Would use again if we needed to and happily recommend to anybody else.

19 de dezembro de 2024
Avaliação não solicitada
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Resposta da Relocate Removals & Storage

Thank you for the 5 Star Review, we really appreciate it, Good luck in your New Home

Avaliado com 5 de um total de 5 estrelas

Down to Earth Service

Very friendly service from the first assessor to the boss and the lads doing the graft. All very helpful and polite. Only criticism was that carpets were not protected in new house. When asked about film roll to put on carpets and upstairs was told they had run out. I then chucked a few of their protective blankets on the floors, sorted. Not wanting to over do this point the lads were all fantastic and worked really hard. Well done to all.

9 de dezembro de 2024
Avaliação não solicitada
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Resposta da Relocate Removals & Storage

Thank you for the 5 Star Review, we really appreciate your feedback. Thank you for your comment regarding carpet protector, we will ensure that in future all the vehicles are checked before leaving the yard. Good Luck and Best Wishes in your new home.

Avaliado com 5 de um total de 5 estrelas

House move from Hoddesdon

Relocate Removals & Storage were efficient and reliable when it came to my move recently. I was happy with the service provided, so thank you.

15 de novembro de 2024
Avaliação não solicitada
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Resposta da Relocate Removals & Storage

Hi Mario - Many thanks for your review. I'm pleased that you were happy with our service. All the best in your new home. Regards. Bill, Manager.

Avaliado com 5 de um total de 5 estrelas

Would HIGHLY recommend this removal…

Would HIGHLY recommend this removal company. The service was second to none from start to finish. 3 lovely guys who worked fast and efficiently throughout the whole move. Very reasonably priced too-had other quotes, some of which were double and quadruple the cost. Could not have asked for any more from a company,

29 de novembro de 2024
Avaliação não solicitada
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Resposta da Relocate Removals & Storage

Hi Lorraine - many thanks for your review; I will pass your comments on to the staff concerned. It is always nice to receive positive comments. Wishing you all the best in your new home. Regards. Bill, The Manager.

Avaliado com 5 de um total de 5 estrelas

Professional and good value for money removal company

We used Relocate for the 2nd time at the end of 2024 and were very happy to see that they have not changed since we moved in 2015. The team was professional at all times but also relaxed enough to make a stressful move (dare I say it) fun at times. They were efficient and effective and worked with us to make sure we had everything out the old house and in the new house as quickly as possible!

we don't ever plan on moving house again (the move itself was fine the process before that wasn't) but if we ever did have to move - I would definitely use Relocate again.

28 de novembro de 2024
Avaliação não solicitada
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Resposta da Relocate Removals & Storage

Hi Barbara - Many thanks for the great review; I will pass on your comments to the staff concerned. Wishing you every happiness in your new home. Regards, Bill. Manager

Avaliado com 5 de um total de 5 estrelas

MOVE WITH RELOCATE

Relocate were professional, courteous, and very helpful. The two guys were very proficient, polite and good humoured, and worked very quickly, they moved everything out of my 3 bedroom house within two hours, and then..... waited THREE HOURS while I sat at the estate agents waiting for the keys (yea, I know, I still don't understand why it took so long for the bank and my solicitor to get their act together). Anyway, I have nothing but praise for Relocate and would definitely use them again.

1 de novembro de 2024
Avaliação não solicitada
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Resposta da Relocate Removals & Storage

Hi Carol, many thanks for the complimentary review. I will pass on to the staff concerned. All the best in your new home. Regards, Bill, Manager.

Avaliado com 3 de um total de 5 estrelas

Overall

Overall, I found the staff at Relocate to be friendly and eager to help. Calling out Tracey and Terry (apologies if this is wrong). However couple of points:

Firstly, there were minor incidents involving items missing from storage. Although I raised these issues at the time, I was informed that your team did not have the missing items, despite this not being the case. Thankfully, these items, particularly one of my most prized possessions, were eventually returned to me.

Additionally, I believe I have been overcharged for my relocation. Comparatively, the individual who moved into my property had significantly more belongings and a larger team involved in their move, yet we were charged the same price. I find it difficult to understand why the costs were identical in spite of the evident discrepancies in the volume of items and manpower required.

Giving them a 3 out of 5 based on inconsistency of pricing.

Thanks for responding, just so there are no cross wires here. We both you used relocate, whilst I accepted the 5% discount the original quote was the same when I had less items and less man power required. Re missing items. I absolutely did appreciate staff returning them. However tried to stop them prior to leaving to recheck van.

13 de novembro de 2024
Avaliação não solicitada
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Resposta da Relocate Removals & Storage

Hi Naomi

Thank you for taking the time to leave a review.

Apologies that you had a few issues, but these were resolved quickly and efficiently by my staff for you.

I appreciate that in the first instance the crew thought they had put the missing item in your property, but when they inspected the vehicle on its return found them under a blanket. The driver then went out of his way to return them to you that day. You had also said that there was a box of fixings missing, which you later advised you had found.

With regards to the price, this was reduced from the original quote, and we also gave you a 5% discount which you agreed to. I cannot comment on the price given by the other company.

Wishing you all the best in your new home.

Bill Conlon, Manager

Avaliado com 5 de um total de 5 estrelas

The guys were amazing…

The guys were amazing…
They made us feel at ease and were very happy in their work. They were courteous, polite and at times very funny in a good way.

I would recommend relocate to all my friends and if you’re thinking of moving, most definitely use this company.

Thank you once again.

Stephen W

18 de outubro de 2024
Avaliação não solicitada
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Resposta da Relocate Removals & Storage

Hi Stephen - many thanks for leaving a great review. It is much appreciated. All the best. Bill Conlon, Manager

Avaliado com 5 de um total de 5 estrelas

Best removal company

I used this company to help me move home.
They made the process so easy for me on what was an emotional day.
The company called me twice before the day to confirm the process and on the day turned up on time and just got on with it. The removal men took care of my property when loading and unloading and I couldn’t have asked for better people. Relocate Removals went above and beyond.
I would highly recommend them.

21 de outubro de 2024
Avaliação não solicitada
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Resposta da Relocate Removals & Storage

Thank you very much for leaving such a nice review. It is much appreciated. Wishing you all the best. Bill Conlon, Manager

Avaliado com 5 de um total de 5 estrelas

Efficient, friendly and professional

Efficient, friendly and careful. Relocate did a professional and competitive quote. They carefully boxed up everything the day before and packed the lorry. There was no damage unpacking the lorry at the new house and they swiftly and carefully unloaded, moving boxes to where we needed them.
Careful, friendly, professional and competitive in price...I would recommend them👍

22 de outubro de 2024
Avaliação não solicitada
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Resposta da Relocate Removals & Storage

Hi Connor, Thank you for leaving us a review - Good Luck in your new property

Avaliado com 5 de um total de 5 estrelas

Such lovely guys

Such lovely guys, Taylor and Remi worked so so hard so pleasant and caring
Nothing was too much trouble for them
Ensured my Daughters move run smoothly.

1 de outubro de 2024
Avaliação não solicitada
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Resposta da Relocate Removals & Storage

Thank you for your kind words and Great review - Good luck in your new property

Avaliado com 5 de um total de 5 estrelas

Great service, Relocate removals

Great service from start to finish, the guys were very helpful and friendly. They worked quickly and efficiently. Nobody complained even when we were kept waiting.

10 de setembro de 2024
Avaliação não solicitada
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Resposta da Relocate Removals & Storage

Hi Barbara, Thank you for leaving us a review - Good luck in your new property

Avaliado com 5 de um total de 5 estrelas

Gravesend move

The lads were very efficient and helpful
Made the move easy and very quick. I highly recommend this company.

28 de agosto de 2024
Avaliação não solicitada
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Resposta da Relocate Removals & Storage

Thank you for leaving us a review, Good Luck in your new home

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