Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

Très mauvaise expérience, je ne recommande pas du tout ce site. Je confirme certaines pièces viennent de Ali express: phare commandé 150€ chez eux, et mon meilleur ami l’a trouvé à 49€ chez... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

The responses from Remi were fabulous. Even after my purchase he provided very timely advice on the products that I had purchased for my Triumph 400x (rear shock, short side stand & rear rack). I wou... Ver mais

Avaliado com 5 de um total de 5 estrelas

Je recommande vivement, les pièces sont de qualités, le service client à l'écoute, efficace et gère les problèmes avec un grand professionnalisme. Je m'étais trompé dans la taille d'un produit puis da... Ver mais

Avaliado com 5 de um total de 5 estrelas

I've had a great experience working with Rémi. He's quick to respond, courteous, and very thorough. He always responds within a day, despite being on the opposite side of the globe from me. I have now... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de peças para motocicletas

Escrito pela empresa

Vous êtes uniques, votre moto mérite de l'être! Remmotorcycle déniche des pièces afin de rendre votre moto unique. Prix sympas et frais de port gratuits. Tous les produits pour votre cafe racer, scrambler, bobber ou custom. Des articles uniques pour Ho...


Informações de contato

4,0

Muito Bom

O TrustScore é 4 de um total de 5

82 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 2 semanas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 1 de um total de 5 estrelas

Customer service attitude is a problem

Customer service attitude is a problem. Made a mistake with auto fill on my order. Caught the problem and made the changes on their web site. They had already sent the items to the wrong address. I'm in the US. contacted then with an inquiry about the shipping. Received links for me to hunt down my own package. From the links was notified items returned to sender. Had to put a stop on my CC charge to get any real cooperation. Resolved CC dispute. Had them paid. Requested a installation guide. Refused until I sent them some info THEY could of requested. No biggie. Lot's of comments to my bike here in the states. I ride a bunch of organized rides. When people compliment my bike. I send them to REM competitors. Economic sanctions to cure bad service is my method. True colors came out when customer service was requested. Stay away for sanity sake. Their installation guides for my scrambler are incorrect anyway. Probably did me a favor not sending it. Left a few savory comments to express my feelings. Hope I can do everything I can to discourage anybody from using this establishment. 400 mile round trip to recover my delivery. Keep up the bad work.

1 de maio de 2025
Avaliação não solicitada
logotipo da Remmotorcycle

Resposta da Remmotorcycle

Hello Steven,

We’re genuinely sorry to hear that your experience didn’t meet your expectations, but we’d like to clarify a few key points for transparency:

You placed your order with an incorrect shipping address, due to autofill, as you mentioned.

You later updated the address on your customer account, but not on the order itself, which was already being processed and shipped.

The parcel was sent to the exact address provided at checkout which cannot be changed once it’s in transit.

We promptly sent you real-time tracking links, which showed that the parcel was delivered to pickup point.

Your order included shipping protection (via SEEL), which you selected during checkout. This service allows for a fast refund or reshipment in such situations. You chose not to use it.

Instead, you filed a credit card dispute, which froze the process on our side and added more delay. We still worked through it until resolution.

Ultimately, you recovered the package yourself, as you said, with a 400-mile round trip.

Regarding the installation guide: we only requested a photo of the setup to confirm the correct part before sending you the right instructions, a standard procedure we follow to avoid sending incorrect guides.

We’re sorry your frustration turned into hostility, but we remain committed to respectful and transparent support, as reflected in the vast majority of our reviews.

We wish you many great rides ahead and remain open to dialogue if you choose to reach out in a more constructive way.

Best regards,
Rémi – REMMOTORCYCLE

Avaliado com 1 de um total de 5 estrelas

Bonjour les motards

Bonjour les motards
Site non sérieux acheter des chicanes pour mon Harley ils ont tenue 2 mois
Le métal a ramolli et se sont fissuré
Mais d’après remmotorcycle c’est normal
Trouver l’erreur fuyez de se site

1 de abril de 2025
Avaliação não solicitada
logotipo da Remmotorcycle

Resposta da Remmotorcycle

Bonjour Monsieur Saint Maxent,

Nous sommes surpris et déçus par votre avis, qui ne reflète ni la réalité de votre commande ni la qualité des échanges que nous avons eus.

Voici les faits :

Votre commande date du 11 novembre 2024.
Vous nous avez contactés près de six mois plus tard, les chicanes présentent des traces de chauffe intenses ce qui tout à faire normal pour une chicane.

Le produit étant usé par l'utilisation intensive et fissuré par une mauvaise installation, nous ne pouvons pas accepter un retour.

Malgré cela, et en dehors de toute obligation légale, nous vous avons proposé un remplacement à tarif préférentiel.

Vous avez refusé toute solution, puis choisi de publier un avis accusatoire et trompeur, omettant délibérément tous ces éléments.

Nous comprenons qu’un produit puisse ne pas convenir, mais nous attendons en retour un minimum d’honnêteté et de respect dans l’échange.

Notre équipe reste disponible pour toute personne souhaitant un dialogue constructif. Nous continuerons à agir avec sérieux, comme le montrent les centaines d’avis positifs de nos clients.

Cordialement,
REMMOTORCYCLE

Avaliado com 5 de um total de 5 estrelas

kit single carb pour 600 Shadow...

Commandé un kit single carb pour un 600 Shadow.
Montage super facile.
Le look est super beau et le moteur a démarré de suite et tourne bien mieux qu'avec les carbus d'origines.
Merci de commercialiser ce kit qui plus est à un tarif raisonnable.

25 de fevereiro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Unterirdisch 🤨

Unterirdisch 🤨. Sattelbank, ganz miese Verarbeitung!! 2 x eingeschickt, 2 x miese Nähte und zum guten Schluss auch noch Betrug mit den Versandkosten die von mir bezahlt aber nicht erstattet wurden !!
Wer gute Ware haben möchte kauft lieber woanders ‼️❗️

21 de fevereiro de 2025
Avaliação não solicitada
logotipo da Remmotorcycle

Resposta da Remmotorcycle

Hallo,

Es tut uns leid zu hören, dass Sie mit Ihrer Erfahrung nicht zufrieden waren.
Wir möchten jedoch einige Punkte klarstellen:

Die Sitzbank wurde zweimal nachgebessert, um auf Ihre Wünsche einzugehen – jeweils auf unsere Kosten.

Die Versandkosten für die Rücksendung wurden laut unseren AGBs bei individuellen Produkten nicht übernommen, und Sie wurden im Vorfeld darüber informiert.

Unsere Sättel werden von Hand gefertigt, und es kann bei Einzelanfertigungen zu kleinen Abweichungen kommen. In den allermeisten Fällen sind unsere Kunden mit der Verarbeitung sehr zufrieden, wie unsere Bewertungen zeigen.

Wir bedauern aufrichtig, dass es in Ihrem Fall nicht gepasst hat, und wünschen Ihnen dennoch viel Erfolg mit Ihrem Umbauprojekt.

Mit freundlichen Grüßen
REMMOTORCYCLE Team

Avaliado com 5 de um total de 5 estrelas

Better then you know who!

I've been doing a lot of homework on ordering parts around the world, for my vintage bike. These people did the best anywhere. Went out of their way to make sure I was treated well and didn't treat me like an idiot. Eat your heart out Amazon and Ebay, you could learn a lot from theses people. Thank you from the bottom of my heart "Rem"

29 de novembro de 2024
Avaliação não solicitada
logotipo da Remmotorcycle

Resposta da Remmotorcycle

thank you so much for this amazing message! 🙏
It truly means the world to us to hear that all your research led you to a great experience with REMMOTORCYCLE. We’re passionate about helping riders bring their vintage projects to life, and your words remind us why we do what we do.

Wishing you many great rides and thank you again, from the bottom of our hearts.

REMMOTORCYCLE Team

Avaliado com 1 de um total de 5 estrelas

Du chinois de chez Aliexpress qu'ils vendent à prix d'or !…

Du chinois de chez Aliexpress qu'ils vendent 3 fois plus cher !
Exemple : ligne-echappement-bmw-r65-r70-r75-r80-r80-r100
Commandez le directement chez Aliexpress, vous économiserez des centaines d'€ !
70% des produits de Remmotorcycle proviennent de là ! Et ca dure depuis des années ... Comparez les produits, c'est les mêmes qu'ils commandent sur Aliexpress
Lamentable !

31 de outubro de 2024
Avaliação não solicitada
logotipo da Remmotorcycle

Resposta da Remmotorcycle

Bonjour Pedro,

Votre commentaire est basé sur des suppositions et des généralisations incorrectes. Contrairement à ce que vous affirmez, nos produits sont soigneusement sélectionnés, et nous apportons une réelle valeur ajoutée à nos clients grâce à notre expertise, nos contrôles qualité, et notre service après-vente.

Nous sommes spécialistes de personnalisation depuis plus de 7 ans, nous développons également nos propres produits sont la marque REM.

Comparer nos produits à ceux sur Aliexpress démontre une méconnaissance flagrante de ce que nous offrons.
Chez Remmotorcycle, nous proposons des produits prêts à être utilisés, accompagnés d’un service et d’une assistance que vous ne trouverez pas ailleurs.

Si vous trouvez une copie similaire à moindre coût, libre à vous d'acheter ailleurs. Mais publier des accusations gratuites et infondées ne fait que refléter un manque de respect pour le travail que nous accomplissons pour satisfaire notre communauté.

Cordialement,
L'équipe Remmotorcycle

Avaliado com 5 de um total de 5 estrelas

Salut à tous

Salut à tous
Je viens de terminer mon bobber
125 virago j'ai fait confiance à remmotorcycle pour :
Fourche springer
Disque frein arrière
Carburateur déporter
Plus divers pièces
Pieces de qualité
Il serait agréable pour ne pas déranger leurs services clients qu'ils mettent un plan de montage ( important)
Le service client très sympathique .👍
Continuez comme ça nous avons besoin de pièces spécifiques comme vous proposez.
+++
Martial

15 de novembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I am happy

I am happy , Thank you Jordy for helping to choose suitable parts for my motorcycle

1 de novembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellents produits et service

Nous travaillons sur la construction d'une Interceptor en café racer et la collaboration avec REMMOTORCYCLE a été fantastique. Ils communiquent rapidement et répondent aux questions que nous nous posons avant de passer commande. La livraison a pris un peu de temps, mais plusieurs pièces ont été fabriquées sur mesure, donc il fallait s'y attendre. Les articles sont arrivés bien emballés et la qualité est excellente.

19 de setembro de 2024
Avaliado com 5 de um total de 5 estrelas

Site clair

Site clair, service client super réactif, les commodos REM sont au top.

3 de outubro de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

We bought a product (needs transport to…

We bought a product (needs transport to Belgium) paid the whole thing, expired delivery dates and the only response was that it will cost more to deliver than the product itself, after payment? Why? Why wouldn't you cover that cost within the price of the product? This company truly will fail if it keeps on doing these mistakes, there is no excuse for that

6 de outubro de 2024
Avaliação não solicitada
logotipo da Remmotorcycle

Resposta da Remmotorcycle

Hello,

We have taken note of your comment, but after checking, it seems that we do not have any orders in your name or corresponding to the situation described. We have never charged additional fees after payment for delivery in Belgium or elsewhere.

We invite you to check that you have left this notice for the correct site, and if you have any additional information to provide us (order number, name used at the time of purchase), we would be happy to review it and provide you with the necessary assistance.

We remain at your disposal for any clarification you may require.

Yours faithfully
The Remmotorcycle team

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.

Saiba mais sobre outros tipos de avaliações.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais