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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I appreciate the amount of knowledge available to me whether it is in person, or the knowledge base and article articles available to me. I’m nervous to start this but excited at the same time. Thank... Ver mais

Avaliado com 5 de um total de 5 estrelas

Rentec has made it possible for my husband and I to run a 21 unit portfolio while both maintaining fulltime employment with 3 young children. We absolutely could not do it without them. Support is top... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Denise and all the help personal that I have dealt with are just "The Best" ! They always have a great attitude and professionalism that is unsurpassed! They are the reason that I would never thin... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Great customer service. The team is very quick to respond, knowledgeable, and genuinely helpful. It’s refreshing to work with a company where you can actually reach a real person who understands... Ver mais

Detalhes da empresa


Informações de contato

4,7

Excelente

O TrustScore é 4.5 de um total de 5

36 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 2 semanas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Rentec is always quick to reply to my…

Rentec is always quick to reply to my requests for information. I love the product and company!

24 de fevereiro de 2026
Avaliação não solicitada
logotipo da Rentec Direct

Resposta da Rentec Direct

Thank you, Ellie! We're glad to hear that you're having a good experience; we are always here when you need us!

Avaliado com 5 de um total de 5 estrelas

Quick to respond and knowledgeable

I'm super happy with the technical assistance I receive with Rentec Direct. They are quick to respond and very knowledgeable. Thank you Myra B!

23 de fevereiro de 2026
Avaliação não solicitada
logotipo da Rentec Direct

Resposta da Rentec Direct

Thank you for taking the time to review, Molly! Myra is always happy to help, and we'll be sure to pass along your thanks!

Avaliado com 5 de um total de 5 estrelas

I asked a question about accounting in…

I asked a question about accounting in Rentec that I was having trouble figuring out. Myra answered my question by showing exactly what I had done wrong and it fixed my problem immediately. I want to thank Myra for going beyond giving a standard answer and finding the solution herself.
We have been using Rentec several years now and it has made our office work smoother and efficiently.

20 de fevereiro de 2026
Avaliação não solicitada
logotipo da Rentec Direct

Resposta da Rentec Direct

Thanks, Frances! We're glad your question was answered; Myra is always happy to help! We'll be sure to pass along your thanks to her, and we're glad you're having a good experience with the software.

Avaliado com 5 de um total de 5 estrelas

"Great Experience"

What made me have a "great" experience, is the courtesy and professionalism that was shown to me during the conversation. I needed help and Myra went above and beyond helping me, in dialogue that I could relate to.

20 de fevereiro de 2026
Avaliação não solicitada
logotipo da Rentec Direct

Resposta da Rentec Direct

Thank you for taking the time to review, Sandra! Glad to hear that you're having a great experience, and we'll be sure to pass along your thanks to Myra. Please reach out whenever you need!

Avaliado com 5 de um total de 5 estrelas

I want to thank Colton from RentTech…

I want to thank Colton from RentTech Direct for the outstanding support.

He has been great to work with — always very responsive and quick to reply. As someone new to RentTech and also newly launching a property management company, I had quite a few questions, and Colton took the time to clarify everything clearly and patiently.

His support made the onboarding process much smoother and gave me confidence moving forward. I truly appreciate his professionalism and efficiency.

Highly recommend!

18 de fevereiro de 2026
Avaliação não solicitada
logotipo da Rentec Direct

Resposta da Rentec Direct

Thanks, Paula! Colton loves ensuring that our clients become experts with the software. We're glad to hear you feel confident moving forward, and we're always here when you have any questions!

Avaliado com 5 de um total de 5 estrelas

Colton has been a pleasure to work with…

Colton has been a pleasure to work with and extremely helpful throughout the entire set up of my account!

17 de fevereiro de 2026
Avaliação não solicitada
logotipo da Rentec Direct

Resposta da Rentec Direct

Thank you for taking the time to review, Julia! So glad to hear you had a good setup experience; we'll be sure to pass along your thanks to Colton!

Avaliado com 5 de um total de 5 estrelas

10+ year client of Rentec

I've been using Rentec for over a decade. The tech support is 👍🏼! Denys is especially helpful and works through any issue until there is no longer an issue.

11 de fevereiro de 2026
Avaliação não solicitada
logotipo da Rentec Direct

Resposta da Rentec Direct

Thank you, Marianne! It's always great to hear from long-term clients, and wonderful to hear that you're having a good experience. Our team is always here when you need us, and we'll be sure to pass along your thanks to Denys!

Avaliado com 5 de um total de 5 estrelas

thanks always!

thanks! your customer service is always quick and helpful!

5 de fevereiro de 2026
Avaliação não solicitada
logotipo da Rentec Direct

Resposta da Rentec Direct

Thank you for taking the time to review, Nick! Glad to hear you had a good experience with our team! Don't hesitate to reach out whenever you need!

Avaliado com 5 de um total de 5 estrelas

Colton is the best

Colton is the best. He is quick and very responsive. He is the best.

5 de fevereiro de 2026
Avaliação não solicitada
logotipo da Rentec Direct

Resposta da Rentec Direct

Thanks, Christine; Colton is wonderful, and he loves helping our clients become experts with the software! Don't hesitate to reach out if you have any questions!

Avaliado com 5 de um total de 5 estrelas

Kathryn and the rest of the Rentec…

Kathryn and the rest of the Rentec Direct staff is terrific. I've been with them over 8 years. The most recent experience was Kathryn getting back to me on a Sunday right before a tax deadline. I love the property management software, the tools it has for tax time and tax filing, and most of all , the quick customer service and response like the ability to talk to a human being both via email and phone call. Thank you RD.

3 de fevereiro de 2026
Avaliação não solicitada
logotipo da Rentec Direct

Resposta da Rentec Direct

Thank you for taking the time to review! We love hearing from long-time clients. Kathryn is always dedicated to ensuring that our clients have all the tools to make daily tasks and tax time as smooth as possible. So glad you had a good experience, and we'll be sure to pass along your thanks to Kathryn! Don't hesitate to reach out whenever you need; we're always here to help!

Avaliado com 5 de um total de 5 estrelas

Thanks, Colton!

Colton is patient, knowledgable and helpful.

3 de fevereiro de 2026
Avaliação não solicitada
logotipo da Rentec Direct

Resposta da Rentec Direct

Thanks for taking the time to review, Diane! We'll be sure to pass along your thanks to Colton!

Avaliado com 5 de um total de 5 estrelas

As a new landlord

As a new landlord, getting started felt a little overwhelming, but Rentec Direct made the process easy from day one. Their team was professional and very supportive, especially Jesse, who kept calling and checking in to make sure everything was going well and that I was comfortable using the software. He took the time to walk me through everything step by step, which I really appreciated. The platform is easy to use, and the monthly rate is very reasonable for everything you get. Overall, it’s been a great experience, and I’m glad I chose Rentec Direct.

1 de fevereiro de 2026
Avaliação não solicitada
logotipo da Rentec Direct

Resposta da Rentec Direct

Thank you, Moe! It's great to hear you've been working well with Jesse; he always enjoys working with clients and helping them become experts at using the program. So glad to hear you're having a great experience! Don't hesitate to reach out whenever you need. We're always here when you need!

Avaliado com 5 de um total de 5 estrelas

They have great customer service

They have great customer service. Simple to set up demos and help during set up. Love their system

2 de fevereiro de 2026
Avaliação não solicitada
logotipo da Rentec Direct

Resposta da Rentec Direct

Thank you for taking the time to review, Rosalina! We're glad you're finding the software easy to set up and navigate. We're always here whenever you have any questions!

Avaliado com 5 de um total de 5 estrelas

#1 Customer Support Team

I have worked at varying levels of access with the Rentec Direct system for a little over 1 year now. To this point, I have found their customer support to be second to none! What a great team!

3 de fevereiro de 2026
Avaliação não solicitada
logotipo da Rentec Direct

Resposta da Rentec Direct

Thank you for taking the time to review, Bobbi! It's great to hear that you've had such a good experience with our customer support. We're always here whenever you have questions!

Avaliado com 5 de um total de 5 estrelas

10 Year User Review

I have used Rentec Direct for coming up on 10 years. For the cost of the software, its capabilities for a small to large property management company are currently unmatched. Tack on lightning fast and highly effective customer service to that, and you would have to be out of your mind to go anywhere else for PM Software.

29 de janeiro de 2026
Avaliação não solicitada
logotipo da Rentec Direct

Resposta da Rentec Direct

Thank you for taking the time to review! It's always great hearing from long-term clients! We love hearing that you have had a good experience; don't hesitate to reach out whenever you have questions or requests. Our team is always happy to help!

Avaliado com 5 de um total de 5 estrelas

I have been using Rentec Direct for 5…

I have been using Rentec Direct for 5 years. This software is user friendly and easy to use. Kathryn has been amazing at helping me.

20 de janeiro de 2026
Avaliação não solicitada
logotipo da Rentec Direct

Resposta da Rentec Direct

Thank you, Jennifer! Our goal is to ensure that the software is robust and feature-rich, but still easy to use! Glad to hear we're hitting the mark, and we'll be sure to pass along your thanks to Kathryn!

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.

Saiba mais sobre outros tipos de avaliações.

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Saiba mais sobre o processamento das avaliações da Tustpilot.

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