Reviewcentre 

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

Had a missed call from 0161 8148206 - Called back, was asked my name (did not give) asked location (did not give) and I asked what the name of the company was and advised Review Centre. Then when aski... Ver mais

Avaliado com 1 de um total de 5 estrelas

The pens sent DID NOT work - I tried floating off writing from various diffent surfaces but nothing happened. I complained but the company wanted photographs - how can you photograph a NON-EVENT? I... Ver mais

Avaliado com 1 de um total de 5 estrelas

Prenotata e pagata integralmente a DiscoverCars una vettura a Dubrovnik per totali E 564,64, dei quali 128,83 per assicuraz. extra. All'arrivo del personale sgarbatissimo di OKMobility, il fornitore l... Ver mais

Avaliado com 1 de um total de 5 estrelas

This company are scammers, purchased iten in Febuary and never received it, they said it was posted through letterbox as know one was in, however we were in all day, they said they would resend weeks... Ver mais

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Find Consumer reviews and read user reviews from real people. Unfiltered consumer reviews of all types of products and services with price comparisons to get the lowest price, product specifications and member forums.


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(98)

6 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 1 de um total de 5 estrelas

Poor customer service, happily post trolling reviews of our business.

They happily post any negative review most of which is trolling on their website. As the business owner you have to try and type war and peace to get a negative review removed in some sort of court style case delivery which usually ends in the review staying even though you as the business did nothing wrong. It is clear as I'm right here now doing it that 99% of people only make an effort to right a review when they have had a poor experience usually of their own doing by not complying with company terms and conditions. Or in the excellent example of delivery companies anyone who had a parcel lost, but if your parcel/letter arrived you would not take the time to write a review and say "awesome service" as it is a daily occurrence. As such these companies get a really bad deal on such review sites and cannot get their page removed which makes them look like the worst business on earth. Our business review page was refused to be taken down by the reviewcentre which was plagued with negative reviews by customers who rightly got charged late fees for late returns. This is not a valid complaint it is a business necessity to to charge late fees for renting equipment; otherwise what is the incentive to ever return the kit on time??? However, they refuse to allow such business to remove their listing or the invalid negative reviews. Terrible customer service and I would never take anything on their website as a genuine review of that business as it is mainly trolling.

22 de outubro de 2015
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Fake good reviews and bad reviews removed

I recently wrote a bad review about a company and it was almost instantly removed, I then had to jump through hoops to get it reinstated. By the time it was it had been pushed far down the page by clearly fake reviews.
I have just been back on the site and my review has been removed completely and no sign anywhere that it ever existed.
Lots more clearly fake reviews though!!
Disgrace

13 de julho de 2015
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

DO NOT DISPLAY ON GOOGLE REVIEWS

I have been using Review Centre for 5/6 years with hundreds of reviews that now cannot be used with Google reviews star rating and cannot transfer or use the data from RC.
I suggest staying clear from these guys and use a review company that comply with Google's review guidelines.

Off to start my reviews from scratch.

16 de junho de 2015
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Company complained before comments were on site??

I placed 2 comments against a certain double glazing company and neither of them were ever shown so I emailed Reviewcentre to ask why my comments weren't accepted as they weren't nasty in there content. I was shocked at their response .... they said this Double Glazing company thought I wasn't a real customer and that they wanted proof. My BIG question is ....... how did the company read my comments when they were NEVER put on on the site in the first place ...

1 de novembro de 2014
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

Not very User Friendly

It isn't very clear how to navigate to the 'write a review' page. It takes me ages messing about to find it.
I object to having to join Facebook if I wish to reply to someone else's review.
I do NOT wish to join Facebook and shall not be doing so.

1 de novembro de 2014
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Better than Trust Pilot

I posted a review on Trust Pilot my review was removed pending proof that I had used the company including invoices. The irony is that if I had made a positive review of the company in question I would not have had to provide any information. The company in question is payment sense and if you like you can try it out for yourself!!!
Not very reliable at all, its all one sided, they are not a true review site and must be getting something from these businesses to ensure that they have high ratings.

15 de setembro de 2014
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

not bothered about fake reviews

I tried to tell RC about fake reviews being posted by employees of Safestyle UK as I was asked by their manager's to do this myself when I worked there. They don't seem bothered by it and SS continue to post blatantly fake reviews to bury the hundreds they had before they started to manipulate the system

13 de setembro de 2014
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Review Centre cannot be trusted!

I echo the feelings of many other reviewers. I left a negative review for Yale and Review Centre have twice removed it saying it needed verification. The first verification was 3 years ago in 2011 but now they have "temporarily removed it" a second time saying needs to be verified again! I believe that Review Centre cannot be trusted and either they, or the businesses they apparently represent, use the verification excuse hoping that people have changed email addresses, lost interest or just cannot be bothered to jump through the hoops to get their review re-instated.

It is a shame that a site that it meant to represent the consumer falsely represents the views of the customers through this manner.

I would welcome Review Centre to comment on what proportion of POSITIVE reviews they temporarily suspend pending verification!!

21 de julho de 2014
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

The Review Centre FACT or FICTION WHO ARE THEY ????

I write this today as a disgruntled business that has lost business through reviews on the review centre .com. The reviews are left anonymously with Adverts from other companies displayed to the right (who obviously are members). When talking to their one member of staff and requesting the identity of these people to pursue the truth or issue legal proceedings they decline to be of any help. The site is obviously geared to make money at someone else's expense. I then started to take a closer look at the company, and to my amazement the records at companies house will knock you over, The directors have more companies than I've had hot dinners and their list of business ventures with millions in debt and dissolved companies makes good reading, I then searched the good old google internet a bit more and found I wasn't on my own with Newspaper articles, watchdog and also people that had made purchases after reading 5 star reviews and then getting a no-star service and sometimes losing their money altogether. The ReviewCentre.com is no more than a clever marketing site that needs bad news to make profit OR NOT if you read their accounts at companies house. Maybe its time for someone to to review the review centre with a reviewcentrereview.com being created.

4 de abril de 2014
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

terrible communication

I totally agree with the bad, one star reviews listed here. Very poor communication. It comes to something when you have to review a review site. POOR. The car company I was dealing with by the way was. Chrome Cars of Macclesfield. Awful people to deal with. UPDATE. They sold me the car with a blown cylinder head gasket.

18 de março de 2014
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

thank you reviewcentre!

We can't see our company raitings on google seller raiting. Thank you reviewcentre!

7 de março de 2014
Avaliação não solicitada
logotipo da Reviewcentre

Resposta da Reviewcentre

Hi Erman,

Thanks for taking the time to review our service. Sadly we have no control over how Google pull third party reviews. Google has made several changes recently to how they display third party reviews and due to these changes they no longer show our reviews.

You can still display our star ratings badge on your website to help customers when they are browsing your website. Your customer reviews also still show when anyone searches for reviews of your company in Google.

The power of genuine reviews on an independent site has a positive impact on how customers view a company.

If we can help with anything else please let us know.

Kind regards

Review Centre Team

Avaliado com 1 de um total de 5 estrelas

Can't really trust the reviews

I recently wrote a negative review of a company, this review contained nothing that could be considered inflammatory, no personal attacks,and was simply my experience. I was contacted by Review Center who had taken down the the review because the company complained and Review Center wanted me to send in supporting evidence to back up my story.

I am really disappointed, I used Review Center to make a judgment on the company I reviewed, and now I feel I have been duped. If negative responses are taken down because a company doesn't like them, how can you trust the reviews. How many negative reviews of the company I used had been taken down?

I don't think I could ever really trust any review written on Review Center again.

21 de fevereiro de 2014
Avaliação não solicitada
logotipo da Reviewcentre

Resposta da Reviewcentre

Hi Anna,

Thanks for your review. Sorry for the inconvenience that was caused, we reinstated your review as soon as it had been verified. We hope we dealt with this issue efficiently and in a manner that gives you fauth in us again.

Please get in touch if you have any questions.

Kind regards

Review Centre Team

Avaliado com 1 de um total de 5 estrelas

DISCRIMINATING, SPONSORED BY BUSINESSES, FAKE, DODGY

Discriminating
I have bought car from garage KCS of Surrey what I realized later, cowboys. After 160miles my car broke down and was un-drivable. Garage left me with the problem and washed hand from the issue. Car cost 14k repair cost 2.2k.
I left review on ReviewCentre, of course negative, there was about 12-15 negative reviews and about 20 positive at the time I have posted one. I started to watch garage reviews and if someone would not spot that 95% of the positive feedbacks are written by the same person, is just an IDIOT!
However after few weeks I spotted that all negative reviews has gone; I have received email from RC that I need to confirm my personality be sending copy of ID! That was not enough I had to the sent copy of car purchase invoice and copy of bills of repairs. Then my feedback was shown back on.
It took quite few weeks until it happened.
Imagine now that most of the people were too afraid to give them personal and CONFIDENTIAL data so they did not take a risk. Specially that on the end of every single email was signature: REVIECENTRE MEMBER no names = no responsibility = legal? Would not say so!!!
When I contacted RC what happened with all other feedbacks they said that they were reported by the garage as fake ones.
So I did exactly the same. Why? As quite few feedbacks are done on the same day, for such small garage I would not believe in it. Also style of review is the same, easily you can say that is done by the same person.
Reported all positive feedbacks and none of them were removed. Even these ones that were posted the same day and is not 2 but 3 feedbacks then few days after the same day 2 more feedbacks and again few days later again 3 more. There are also few days that you have 2x feedbacks.
I have contacted them=RC so many times and they always were saying that they are working on it.
4 months now and no action taken.
DO NOT TRUST REVIEWCENTRE AS THEY ARE SPONSORED BY BUISESSES AND THEY PLAY DODGY GAMES.

7 de fevereiro de 2014
Avaliação não solicitada
logotipo da Reviewcentre

Resposta da Reviewcentre

Hi,

Thank you for leaving your review, I really apologise that your experience with Review Centre has not been positive.

Unfortunately if reviews are reported to us as being inaccurate and potentially not genuine, we are legally obliged by defamation law to verify the content. We do not simply take down reviews, we always give reviewers the option to have the review reinstated as we did with yourself. Thank you for providing us with the relevant information and allowing us to reinstate your review.

I apologise for the delay, usually we are compiling information from both parties to ensure that once it is reinstated there are no further problems. I assure you we are a consumer website and our concerns lie with members rather than companies. We are not sponsored by companies at all, always act impartially and in the best interests of our members.

Just to let you know there were 6 negative reviews reported to us and of those 6 3 were reinstated. From the companies point of view, they are sometimes concerned compeitiors will attempt to leave a review and this is why they report reviews to us.

I can see you did report some reviews to us and we did look into the reviews for this company to look for suspicious activity and unusual review submission patterns. Our system will automatically detect suspicious activity and we obtain all email addresses of reviewers so we can see if the reviews could potentially be false. As we have a lot of experience dealing with these matters we know when it is appropriate to investigate further into reviews and on this occasion we felt it was not necessary.

I can appreciate that as a frustrated customer you may be concerned about the other reviews but it is not always the case that because some customers have a negative experience all of the positive ones must be false.

Hopefully you can see that we do reinstate reviews and we will try to ensure our members can still share their experiences. We take complaints very seriously but we hope our members trust we will take the best action for consumers.

Please get in touch with us directly if you have any other questions or queries. I apologise again if you were not happy with your experience on our site, we will take your feedback on board and try to improve our service.

Kind regards

Review Centre Team

Avaliado com 1 de um total de 5 estrelas

Outdated and Biased

As a review site it would be nice if their policies regarding posts were consistently applied but it would appear that they are very selective about whose reviews they allow and whose they suppress, allowing unfair and defamatory reviews to be posted by anyone with a grudge as well as self posted glowing reviews obviously posted by the business owners , the review centre now totally lacks any real credibility and those seeking truthful unbiased reviews should go elsewhere as this site is of little or no use. Totally pointless website there only to line its own pockets.Having noted the condescending replies it makes on trustpilot it appears to be spending more time on this site than its own dealing with a mountain of complaints, oh dear...

10 de dezembro de 2013
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Removing bad reviews makes your website a joke

I have been a member of Reviewcentre.com for a number of years, and rarely do I find service so good or bad that I post reviews. I had terrible dealings with one company called New-Car-Discount.com, that sell many pre-registered cars. How can you be selling new cars if they are second hand. Anyway, I posted a negative review and the company themselves emailed me directly threatening legal action unless I removed the review. I stood by all my comments - very many of them - but took on board the gripes they raised and I edited my review. NCD.com then threatened reviewcentre.com and they removed my edited review. When I complained about this (and most people won't!!) they asked me to back up the claims, which I did. We came to an agreed, edited review which was not unlike the original, and it went back on. This took a matter of weeks to complete. NCD.com then complained AGAIN and reviewcentre.com removed my review again - the edited agreed review. I have complained again and they say they are in the process of restoring the review, which for some reason takes an age to do; I have written to them again today to complain about this and the fact that there were 10 reviews posted just after mine which relegated my review out of the top 10. All the new reviews were incredible, I started to doubt I had bought from the same people. Then you look at the people reviewing, all joining reviewcentre.com and posting glowing reviews about NCD.com and then never using the site again. I have asked if this practice is looked into, because it seems clear to me the company themselves are likely posting these reviews, and threatening anyone who dares post a negative review. I do hope reviewcentre get round to posting my review again, but it doesn't get round the fact that no one can post a negative review and it stand if the company complains. And anyone can post 5 star reviews and they are not vetted in any way. That is the joke.

13 de novembro de 2013
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Refusal to post bad reviews

This sight is a waste of time, I have posted 2 reviews regarding a company which is poorly ran and one got took off asking to provide evidence WHICH I DID, after emailing over the evidence I haven't heard anything for over 2 weeks and I have sent numerous emails asking why, when I wrote a new review based on FACTUAL evidence the review centre didn't even post it and didn't email me or reply to emails on regards to why. Its obvious the company your writing a review about is going to complain but if evidence is presented it should be posted and then it's down to the company to argue it! JOKE!

3 de outubro de 2013
Avaliação não solicitada
logotipo da Reviewcentre

Resposta da Reviewcentre

Hi Emma,

Thanks for leaving a review of your experience with us. Hopefully you will agree this matter has now been resolved. I apologise for the delays in reinstating your review but when we have received conflicting information from the company and reviewer, we do our best to go through both and then come to a decision that will still allow you to post your review, even if it is in an edited form.

I have looked through the emails and cannot see any stage in the investigate where we did not reply for 2 weeks so there may have been some miscommunication or possibly you did not receive our emails. If this did occur then I really apologise.

To explain why the second review did not go live - we have a one review per member policy, to prevent for example a company posting lots of spam reviews or an extremely unhappy customer posting multiple negative reviews. This would otherwise artificially inflate or deflate the star rating. As your first review was under investigation our system would have recognised you have already posted a review for this company and it would automatically not go live.

Your review is now live and we hope it will be useful for other members to read your experience.

Again I apologise for any inconvenience caused and hope you will give us another chance in the future.

Kind regards

Review Centre Team

Avaliado com 1 de um total de 5 estrelas

They don't send and keep a review removed even after evidence has been provided

I posted a review on Review Centre which the company I reviewed requested be removed. Review Centre contacted me and asked me to provide my name and address to prove I was a customer which I did straight away. The next day they contacted me again requesting further information (which I don't know why they didn't ask at the same time as their previous email). I couldn't provide concrete evidence as most of the conduct with the company was over the telephone so I provided my telephone records to show how much contact I had had to have with the company in question. It is now 48 hours later and despite chasing them advising I had been threatened with legal action by the company in question, they have still not responded and my review is still not on the website.

Whilst I understand that Review Centre do have to verify your custom, I unsure why they feel they have to go to these lengths to investigate especially when a review is not illegal and I have checked with my lawyer to make sure the content is fair and reasonable.

19 de setembro de 2013
Avaliação não solicitada
logotipo da Reviewcentre

Resposta da Reviewcentre

Hi Jenna,

Thanks for leaving your feedback, hopefully you can see that we were just trying to remain impartial and ensure the reviews on the website are accurate. Your review has now been reinstated and we hope you were happy with the outcome.

I know sometimes the process can be lengthy and I apologise for this, we just try to be as thorough as possible so that your review can be published without any further issues arising.

As we often do not know the facts of a particular situation we cannot rely on trusting our members alone, we are required to see supporting information so we can be 100% sure the review is factually accurate. We know this is a lot to ask from our members but we always do our best to work closely with you so your review can be reinstated even if it is in a slightly amended form.

Thanks again for your feedback and hopefully you will agree this matter was resolved. We will certainly look into making this process less lengthy for our members.

Kind regards

Review Centre Team

Avaliado com 1 de um total de 5 estrelas

Full of `spam` reviews.

You don't need proof of purchase to write a review on that site & it's used by many traders to spam their own reviews.
It's become a joke really & actually hinders potential purchasers because they remove negative reviews if a trader asks, so buyers are unaware of serious issues.

I also rated procamerashop with a 1* review, but they had it deleted!

10 de junho de 2013
Avaliação não solicitada
logotipo da Reviewcentre

Resposta da Reviewcentre

Hi Lizzy,

Thanks for leaving your review and sorry to hear you have not had a positive experience.

We really do encourage both positive and negative reviews on our site. Users are free to add their thoughts about the experiences that they have had in the market place and we will always support them if we can.

When we receive what we consider a valid complaint we always investigate. We believe that it is fair that we take consideration of the concerns that a company may have. Our standard procedure is to temporarily remove a review while our investigation takes place. The reviewer is contacted and given the opportunity to have their review reinstated. Depending on the content of the review, sometimes we do require further information but we always try hard to get reviews back on the site if we can, so that buyers are aware of the issues members have experienced.

We want members like you to feel they can trust the reviews to make informed decisions. It is really important to us that there are no spam or false reviews on our website so please contact us and let us know which reviews concern you so we can conduct full investigations into the company(ies).

Please get in touch with us at complaints (at) reviewcentre (dot) com so we can resolve the matter for you.

I hope that you might give us another try soon.

All the best.

Review Centre Team

Avaliado com 5 de um total de 5 estrelas

Review Centre is my first port of call when assessing a product or company

I regularly use review centre and have found them absolutely first class in every way. I simply cannot believe some of the negative stuff written about them and feel there must be a degree of fabrication in these comments.
Well done review centre and long may you continue your unbiased approach

28 de abril de 2013
Avaliação não solicitada
logotipo da Reviewcentre

Resposta da Reviewcentre

Hi Keith,

Thank you so much for taking the time to give us your feedback, it is great to hear that you recognise Review Centre is unbiased.

We hope your experience with Review Centre continues to be positive and useful!

Kind regards

Review Centre Team

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