Ich bin erst seit kurzem bei Richard Casino und bin ehrlich gesagt positiv überrascht. Habe meine erste Auszahlung beantragt und alles lief reibungslos.Verifiziert innerhalb von 2-3 std und Auszahlun... Ver mais
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Richard Casino
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Veja o que dizem as avaliações
Eines der besten Casinos in denen ich bisher gespielt habe. Alle die hier schlecht bewertet haben sollten sich vor dem Einzahlen/Spielen mal sorgfältig die Geschäfts-und Bonusbedingungen durchlesen, i... Ver mais
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Das Layout ist sehr ansprechend und die Navigation durch das Menü ist einfach. Es sind viele Spiele relevanter Anbieter verfügbar. Ein und Auszahlungen verliefen bisher ohne Probleme. Aus einem No... Ver mais
A empresa respondeu
Kann nur negative Erfahrungen mit diesem Casino Teile der angegebenen Bonus ist mit Freispiel die mir nicht gegeben wurden angeblich alle 24 stünde . die spielen und Aufmachung sind, ok Ich habe e... Ver mais
A empresa respondeu
Detalhes da empresa
Informações de contato
Violação das diretrizes
Familiar slots
Familiar slots. Plenty of rewards. Support prompt. Recommend
21 de janeiro de 2026
Avaliação não solicitada
Resposta da Richard Casino
Dear Jay,
Thank you very much for your review!
We’re delighted to hear that you enjoy the slots and the wide variety of rewards. Our support team always strives to respond quickly and provide the best possible assistance, so your kind words truly motivate us.
Thank you for recommending us — we really appreciate your trust and hope you continue to have a great experience with us!
Best regards,
Richard Casino Team
Excellent casino
Excellent casino
Reliable management support
Fast deposits
Fast cashouts
Perfect games
16 de janeiro de 2026
Avaliação não solicitada
Resposta da Richard Casino
Dear Ninos,
Thank you for the review!
We’re delighted to hear that you’re enjoying our casino, reliable management support, fast deposits and cashouts, and our wide range of games. Your trust and positive feedback mean a great deal to us.
We look forward to continuing to provide you with a top-quality gaming experience!
Best regards,
Richard Casino Team
The staff salma contacts you and treats…
The staff salma contacts you and treats you first class very professional..Also there response times are great and they update you every chance they get ..make you feel comfortable .
30 de dezembro de 2025
Avaliação não solicitada
Resposta da Richard Casino
Dear Christo,
Thank you very much for your kind words!
We’re delighted to hear about your positive experience with Salma and the rest of our support team. Providing first-class, professional service and keeping our players informed every step of the way is very important to us. It’s great to know that our quick response times and regular updates helped you feel comfortable and well taken care of.
We truly appreciate your feedback and look forward to continuing to support you!
Best regards,
Richard Casino Team
Resposta da Richard Casino
Dear Karo,
Thank you for your feedback!
It brings us great joy to see our valued customers experience smooth and fast transactions. We sincerely hope to witness your success once more in the future.
Best regards,
Richard Casino Team
Don't get ripped off
Don't get ripped off, they take your money time after time and when you win they wont release your winnings without being provided all the private information they need to start identity fraud against you, im thinking how to get a class action running against them so they loose what they deceitfully gained, dont trust them it is not a casino it is an identity fraud information and document attaining site that you pay to give your personal info and $ away so you can be double f__cked up the ringa. Keep your money
2 de janeiro de 2026
Avaliação não solicitada
Resposta da Richard Casino
Dear Foggy,
We’re sorry to hear about your frustration and take such concerns seriously.
We would like to clarify that requesting documents is a standard verification (KYC) procedure, required to ensure player security, prevent fraud, and comply with regulatory obligations. These checks are applied to all users equally and are never used for identity fraud.
We do not misuse personal information, and all data is handled securely and in accordance with applicable data protection laws. Winnings are released once the verification process is successfully completed.
We remain open to resolving any genuine concerns in a transparent and constructive manner.
Best regards,
Richard Casino Team
Shite casino … Thé RTP are unfair and…
Shite casino … Thé RTP are unfair and very bad.. when you are vip player you just losing all the Time because they take your money to pay thé new players Wins. VIP manager repeat all thé Time thé same thing like a reboot. At thé beginning this casino was good but since 2024 is complete shite … you dont want loyal client you just want new player and give bonus impossible to widraw ect.. well you lost me , never again !!
21 de dezembro de 2025
Avaliação não solicitada
Resposta da Richard Casino
Dear Lola,
We’re genuinely sorry to hear about your disappointment and that your recent experience did not meet your expectations.
We value all our players, including loyal and VIP members. All games operate with certified and regulated RTP, which is independent of your account status.
We understand how frustrating losses can feel, and we truly regret that you feel unheard. Your feedback is important to us, and we would welcome the opportunity to review your concerns in detail.
Please feel free to contact our support team directly so we can look into your account.
Best regards,
Richard Casino Team
Stay away from Richard casino. You have no hope
Well. Where do I start
I record all play at all casinos. There RTP is well below every other casino and obviously well below the requirement for a license casino
There stalking of withdrawals is your lucky enough to get one. They keep it to a very minimal amount. No matter how much you have deposited
And they say you’re only allowed to make 1. Yes ONE withdrawal per day. Yet take deposits after deposits all day.
Also to get vip is just another loophole to keep you playing. Their encouragement of you losing winnings is against the law.
16 de dezembro de 2025
Avaliação não solicitada
Resposta da Richard Casino
Dear Luke,
Thank you for sharing your experience with us. We’re sorry to hear that you feel disappointed, and we understand how frustrating this situation can be.
All our games are provided by licensed software suppliers and use independently tested RTPs that comply with regulatory requirements. The outcomes are determined randomly by the program and are independent of our control.
Our withdrawal limits and processing rules are outlined in our terms and conditions and are in place to ensure security and compliance. While we may limit the number of withdrawals per day, players can still withdraw their available balance on the next day.
VIP status is completely optional and is designed to offer additional benefits. We take responsible gaming very seriously and always aim to operate within legal and regulatory guidelines.
If you would like us to look into your account or clarify any of these points, our support team would be happy to assist you.
Best regards,
Richard Casino Team
I won $800 then spoke to…
I played up to $800 credit spoke to chat to withdrawal. They told me I needed to play the wager through or I could lose my credits…. Spending hours on the site playing through the wager with my account still at $800. Then BAM! my account had changed to $28.60! apparently that’s all I’m allowed to withdraw. Don’t waste ur TIME or MONEY on this dodgy casino site. I believe that is the reason they do not have a withdrawal button ONLY A DEPOSIT BUTTON!
13 de dezembro de 2025
Avaliação não solicitada
Resposta da Richard Casino
Dear Tracy,
We understand how the maximum cashout limit might feel disappointing, especially when your account reflects a higher balance. Please allow us to provide some clarity.
The maximum cashout from the Push Your Wins FS bonus, which is granted for installing and enabling notifications in the app, is 35 CAD.
So the system automatically corrected your balance to the maximum withdrawable amount of 35 CAD as soon as you've met the bonus wagering.
The max cashout limit is a standard condition outlined in our Bonus Terms and Conditions, which are agreed upon when claiming the bonus. These terms are designed to ensure a fair and balanced gaming environment for all our players.
We truly appreciate your understanding of this policy and value your experience with us.
Should you have any further questions or require assistance, please don’t hesitate to reach out. We’re here to help.
Best regards,
Richard Casino Team
Still have not returned my money they…
Still have not returned my money they stole advertise to buy scratchy no where did it say has terms and conditions i won $20 cash which i could have withdrawn i chose to play with it turned it into $600 whilst still playing and in middle of a spin bam they stole $300 straight out of my account numerous emails back n forth eventually admitted guilt with an apology email offered me 50fs yet still would not return my money stay away they are theiveng scumbags
13 de novembro de 2025
Avaliação não solicitada
Resposta da Richard Casino
Dear Greg,
We understand how the maximum cashout limit might feel disappointing, especially when your account reflects a higher balance. Please allow us to provide some clarity.
The maximum cashout from the Bonus Cash 10 (SC) bonus, which is granted for the Scratch Card, is 250 AUD.
The max cashout limit is a standard condition outlined in our Bonus Terms and Conditions, which are agreed upon when claiming the bonus. These terms are designed to ensure a fair and balanced gaming environment for all our players.
We truly appreciate your understanding of this policy and value your experience with us.
Should you have any further questions or require assistance, please don’t hesitate to reach out. We’re here to help.
Best regards,
Richard Casino Team
Been almost 1 year of trying to Get my…
Been almost 1 year of trying to Get my money out. They never respond to any e-mails and it is easier to go to area-51 Than getting your earned money out. Unprofessional company. Scam.
5 de março de 2025
Avaliação não solicitada
Resposta da Richard Casino
Dear Sivert,
We’re truly sorry to hear about your frustration, and we understand how upsetting this situation must feel. However, after carefully checking our records, we can confirm that we have not received any emails or withdrawal-related requests from you.
Please feel free to contact us again, preferably through the email linked to your casino account, so we can locate your profile, review your case, and assist you as quickly as possible. Our goal is to ensure every player receives their funds smoothly and safely, and we’re here to help resolve this for you.
Thank you for bringing this to our attention, and we look forward to helping you.
Best regards,
Richard Casino Team
Worst casino
Worst casino. They scam.
Don’t be fooled by their chat gpt style responses making it seem like players are just angry. Stay away from this place.
20 de novembro de 2025
Avaliação não solicitada
Resposta da Richard Casino
Dear Aus,
Thank you for sharing your feedback. We’re genuinely sorry that your experience left you with this impression. Our goal is never to dismiss anyone’s concerns — we take all comments seriously and strive to address them openly and respectfully.
If you’re willing, we’d appreciate the chance to understand what specifically went wrong so we can make things right and improve. Please feel free to reach out to us directly — your experience matters to us.
Best regards,
Richard Casino Team
I love this casino and customer…
I love this casino and customer support, always fast and friendly. Also always received great bonus and real gift from my VIP manager and premium support 🥺
10 de novembro de 2025
Avaliação não solicitada
Resposta da Richard Casino
Dear IF,
Thank you so much for your wonderful feedback!
We’re thrilled to hear that you enjoy our casino and appreciate the fast support from our team. It’s great to know that your VIP manager and our premium support have been providing you with excellent bonuses.
Your satisfaction means a lot to us, and we’re always here to make your experience even better.
Thank you for being a valued player!
Best regards,
Richard Casino Team
Scamming using 2 platfi…
Stop scamming people you even had another casino called luxlucker where use scammed people getting them to deposit money into ramp currency which there was no trace of the transactions closing luxlucker 4 months ago after scamming thousands of people
11 de julho de 2025
Avaliação não solicitada
Resposta da Richard Casino
Dear Confidential,
Thank you for your feedback. We truly understand how upsetting such experiences can be.
Please note that he outcome of all games on our platform is determined solely by a certified Random Number Generator, which we cannot influence in any way — everything depends entirely on chance and your luck.
At the same time, we would like to kindly clarify that the casino you mentioned is not connected to us in any way, and we are not affiliated with the platforms operating under this name.
If you have any questions or need assistance specifically regarding our service, we are here to help and will do our best to provide you with a clear and supportive response.
Best regards,
Richard Casino Team
I have $73,000 in winnings, but they won’t let me withdraw it.
I have $75,000 in winnings in my account and for the life of me, they will not let me withdraw my winnings.
Richard casino so easily take money from my bank cards, yet when I have won - nup. No go. There is no telephone number to call. It says it’s disconnected.
And I have spoken to at least 20 people in the online chat.
I have produced pics of bank cards with sensitive information removed (as requested), a photo of my drivers license front and back. My passport. A utility bill. And more recently requested, a selfie holding a sign that says “hi Richard casino” with today’s date.
And they STILL will not let me withdraw my money.
This is literally theft by deception. I will be reporting to ombudsmen if I do not start receiving funds I have won with money Richard took so easily.
Absolute disgrace.
9 de novembro de 2025
Avaliação não solicitada
Resposta da Richard Casino
Dear Amy,
Thank you for sharing your feedback. We completely understand how concerning this situation feels, and we assure you that our team is committed to resolving it properly.
Please note that your account cannot be verified until all the requested verification documents are successfully received and approved. Verification is a mandatory security requirement that protects both our players and the casino from fraud and unauthorized transactions.
Additionally, the violation of the rules is strictly prohibited under our casino’s Terms and Conditions. Any attempt may lead to the forfeiture of winnings and potential account closure in accordance with our policies.
We kindly ask you to cooperate with the verification process. Our support team remains available to guide you through each step.
Thank you for your understanding.
Best regards,
Richard Casino Team
Trash casino nothing good about it stay…
Trash casino nothing good about it stay away there are far better ones
9 de novembro de 2025
Avaliação não solicitada
Resposta da Richard Casino
Dear William,
We’re sorry to hear that your experience didn’t meet your expectations. We always aim to provide a fair and enjoyable environment for all our players, and your feedback helps us improve.
If you’d like to share more details about what went wrong, our support team would really appreciate the chance to look into it and make things right.
Best regards,
Richard Casino Team
I cannot get my winnings I tried…
I cannot get my winnings I tried multiple times and they say incorrect data and send it back, don’t trust this site , ….. so they processed it so maybe I will
30 de outubro de 2025
Avaliação não solicitada
Resposta da Richard Casino
Dear Lisa,
We’re sorry to hear about your experience and understand how frustrating this must have been. We’re glad to hear your withdrawal is now being processed, and our team is always here to make sure everything goes smoothly.
If you experience any further issues, please reach out to our support team directly — we’ll be happy to help resolve it as quickly as possible.
Best regards,
Richard Casino Team
This company and other companies as…
This company and other companies as well i guess you all should be asked if you can all stop with of all the txt messages please i get 18 from your link and another YouTube app
6 de maio de 2025
Avaliação não solicitada
Resposta da Richard Casino
Dear Angelena,
Thank you for your feedback.
Please note that we do not send SMS messages to our users. Any text messages you may be receiving are not from our company. We recommend not clicking on any suspicious links and blocking the sender to avoid potential scams.
If you’d like, our support team can help you verify whether any messages you’ve received are genuine.
Kind regards,
Richard Casino Team
Absolutely rubbish!
Absolutely rubbish!! I have tried to withdraw multiple times and according to them I am using the incorrect data however after confirming with my bank the information i am using is correct. I've reached out to there support team and they continue to repeat what the last person has said.
I highly recommend not wasting your time 😊
17 de outubro de 2025
Avaliação não solicitada
Resposta da Richard Casino
Dear Miss,
We’re sorry to hear about your experience and understand how frustrating this situation must be. Please note that as a licensed casino, we are required to verify all payment and identity information in strict accordance with regulatory standards.
If our system indicates that some of the details do not match, unfortunately, we cannot process the withdrawal until the correct information is confirmed. This policy exists to protect both our players and their funds.
If you have any questions, please do not hesitate to reach out to our team at any time. We are always available to assist you in any way we can.
Thank you for your patience and understanding.
Kind regards,
Richard Casino Team
Great
Iv had a great experience with Richard casino thk u
17 de outubro de 2025
Avaliação não solicitada
Resposta da Richard Casino
Dear Gabriella,
We sincerely appreciate you taking the time to share your feedback with us!
We are pleased to hear that enjoyed our site.
We hope that our team will continue to provide high-top services and only positive gaming experience.
Best regards,
Richard Casino Team
Kann nur negative Erfahrungen mit…
Kann nur negative Erfahrungen mit diesem Casino
Teile der angegebenen Bonus ist mit Freispiel die mir nicht gegeben wurden angeblich alle 24 stünde . die spielen und Aufmachung sind, ok
Ich habe etwa 70 spielen ausprobiert mit gemischten Anbieter . Natürlich waren viele Liebling spielen dabei die nicht entsprechend laufen wie bei anderen Casinos ob da nicht geschummelt wird ?????? . Vielen Grüße Giovanni
4 de outubro de 2025
Avaliação não solicitada
Resposta da Richard Casino
Dear Giovanni,
Thank you for taking the time to share your feedback. We're truly sorry to hear that your experience with our casino has not met your expectations.
Regarding the free spins and bonus conditions — these are typically credited every 24 hours, as stated in the offer details. However, if something didn’t work as expected, please contact our support team.
As for the game performance and fairness, please rest assured that we only work with certified providers whose games are regularly tested for fairness. Still, we understand your concerns and would be happy to investigate any specific issues you may have experienced.
Please feel free to contact our support team directly with your account details so we can assist you further.
Best regards,
Richard Casino Team
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