Richer Sounds - Bath Avaliações 

1.567
•
O TrustScore é 5 de um total de 5

4,9

4A York Place, London Road, BA1 6AE Bath, GB

•

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I ordered a loudspeaker on the phone - only one left! The person I spoke to was very helpful. When he had difficulty getting through to the store he sent an email to keep me informed. Having secured t... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Our experience with dealing with Richer Sounds was nothing short of amazing, the sales assistant was so knowledgeable it made our decision very easy. Also a great product,

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

After many years away, relieved to find customer service standards have not slipped. Stock management systems could be improved; other than that, still a great company. Fast delivery, trouble-free ord... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I recently purchased a Sonos soundbar on the recommendation of Which?, and I couldn’t be happier with both the product and the service from Richer Sounds. The manager of the Bath branch is particular... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Loja de Hi-fi
  2. também em
  3. Loja de Eletrônicos
  4. Loja de Televisão

Escrito pela empresa

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Informações de contato

  • 4A York Place, London Road, BA1 6AE, Bath, Reino Unido

  • 0333 900 0088

4,9

Excelente

O TrustScore é 5 de um total de 5

2 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

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4,9

Todas as avaliações

(1.567)

24.500 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Great product

Our experience with dealing with Richer Sounds was nothing short of amazing, the sales assistant was so knowledgeable it made our decision very easy. Also a great product,

3 de outubro de 2026
logotipo da Richer Sounds - Bath

Resposta da Richer Sounds - Bath

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Avaliado com 5 de um total de 5 estrelas

Friendly staff

Friendly staff, always very helpful and knowledgeable

29 de setembro de 2026
logotipo da Richer Sounds - Bath

Resposta da Richer Sounds - Bath

Thanks for your feedback, great to read you were happy with our service.

Avaliado com 5 de um total de 5 estrelas

Really good advice from Tom in Bath

Really good advice from Tom in Bath. Very helpful and presented all the options to us by email very quickly.

20 de setembro de 2026
logotipo da Richer Sounds - Bath

Resposta da Richer Sounds - Bath

Thanks for your feedback, great to read you were happy with our service.

Avaliado com 5 de um total de 5 estrelas

Brilliant first visit to a Richer…

Brilliant first visit to a Richer Sounds shop.
Staff were very knowledgeable and helpful and gave good advice on what to buy.

23 de setembro de 2026
logotipo da Richer Sounds - Bath

Resposta da Richer Sounds - Bath

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Avaliado com 5 de um total de 5 estrelas

1st class stereo and staff.

We spent an excellent two hours picking our stereo and speakers. The help we received was professional, and friendly, and without pressure. The staff are well informed and good natured. It was a really positive experience. More so, it was fun.
The after service was very good too. After I'd struggled with something I didn't need to struggle with, was met with kind and supportive words.
The system were chose not only sounds great, but it looks great too. I'm still struggling a little with all the things it can do, and how to get them to do it, but I have no doubt I can seek support if I need to.

18 de setembro de 2026
logotipo da Richer Sounds - Bath

Resposta da Richer Sounds - Bath

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Avaliado com 5 de um total de 5 estrelas

Helpful

I ordered a loudspeaker on the phone - only one left! The person I spoke to was very helpful. When he had difficulty getting through to the store he sent an email to keep me informed. Having secured the item he phoned and waited patiently while the payment went through- several processes were needed by the card provider- to ensure it cleared. I felt cared for throughout the process, treated as a valued person not just a number.

20 de setembro de 2026
logotipo da Richer Sounds - Bath

Resposta da Richer Sounds - Bath

Thanks for your 5 star review, we look forward to seeing you again next time

Avaliado com 5 de um total de 5 estrelas

Highly recommend Richer Sounds

Having bought several items in the past, I knew that the quality, price and customer service is second to none, so when I was looking to purchase a Sonos Era 100 speaker went straight to Richer Sounds.

18 de setembro de 2026
logotipo da Richer Sounds - Bath

Resposta da Richer Sounds - Bath

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Avaliado com 5 de um total de 5 estrelas

The staff

The staff! Fred is a really nice and helpful guy who knew exactly how to sort out a problem we had.

25 de setembro de 2026
Avaliação não solicitada
logotipo da Richer Sounds - Bath

Resposta da Richer Sounds - Bath

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Avaliado com 5 de um total de 5 estrelas

After many years away...

After many years away, relieved to find customer service standards have not slipped. Stock management systems could be improved; other than that, still a great company. Fast delivery, trouble-free ordering, helpful store staff, great prices, good range.

1 de setembro de 2026
logotipo da Richer Sounds - Bath

Resposta da Richer Sounds - Bath

Thanks for your feedback, great to read you were happy with our service.

Avaliado com 5 de um total de 5 estrelas

Sonos soundbar…

I recently purchased a Sonos soundbar on the recommendation of Which?, and I couldn’t be happier with both the product and the service from Richer Sounds.
The manager of the Bath branch is particularly helpful, knowledgeable and always happy to offer advice without being pushy. I’ve been really impressed with the service and, based on my experience, Richer Sounds is definitely my first port of call for this type of purchase. Highly recommended!

30 de março de 2026
logotipo da Richer Sounds - Bath

Resposta da Richer Sounds - Bath

Thanks for your great feedback and for supporting local business.

Avaliado com 5 de um total de 5 estrelas

As always best service in the Bisiness

As always, your service is impeccable your help and guidance was great after we couldn’t sort it out but you helped us get to the right place

20 de agosto de 2026
logotipo da Richer Sounds - Bath

Resposta da Richer Sounds - Bath

Thanks for your great feedback and for supporting local business.

Avaliado com 5 de um total de 5 estrelas

At Richer Sounds in Bath

At Richer Sounds in Bath, I had a sensible conversations with, initially Fred, then Tom prior to my TV purchase.
Thank you

4 de setembro de 2026
logotipo da Richer Sounds - Bath

Resposta da Richer Sounds - Bath

Thanks for your feedback, great to read you were happy with our service.

Avaliado com 5 de um total de 5 estrelas

The staff were very helpful in…

The staff were very helpful in providing lots of good advice to help me in selecting the best equipment for my needs.Also a pleasant environment for browsing.

2 de setembro de 2026
logotipo da Richer Sounds - Bath

Resposta da Richer Sounds - Bath

Thanks for your 5 star review, we look forward to seeing you again next time

Avaliado com 5 de um total de 5 estrelas

Perfect combination of old fashion…

Perfect combination of old fashion service from staff ( Sean) and modern technology, website etc

31 de agosto de 2026
logotipo da Richer Sounds - Bath

Resposta da Richer Sounds - Bath

Thank you for your 5 star review, it’s lovely to read your comments.

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