Richer Sounds - Bournemouth Avaliações 

1.661
•
O TrustScore é 5 de um total de 5

4,9

545 Christchurch Road, BH1 4AH Bournemouth, GB

•

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Called in because I was looking for a price match and they couldn't have been more helpful. Price was matched (and reduced further), delivery was super prompt and I received a call a few days after to... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

What made your experience great? Being able to ring up and speak to a real person who gave very good advice enabling me to buy a product that is working well and within my budget.

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I wanted and new replacement TV. I did not really know what make or the type that I wanted. I had looked online and been to another national electrical retailer. This had left me a bit... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Well I believe that the Experience was a total success due to many factors i.e. I "applied" myself to the "task-in-hand" cos it became increasingly apparent en route that I did actually Want what I wa... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Loja de Hi-fi
  2. também em
  3. Loja de Eletrônicos
  4. Loja de Televisão

Escrito pela empresa

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Informações de contato

  • 545 Christchurch Road, BH1 4AH, Bournemouth, Reino Unido

  • 0333 900 0058

4,9

Excelente

O TrustScore é 5 de um total de 5

2 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

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4,9

Todas as avaliações

(1.661)

24.662 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

all at the shop were super helpful and…

all at the shop were super helpful and guided me to what I was looking for initially ... then a budget change allowed for a 'better' choice and they thought it was a good choice .... Technics turntable and Triangle active speakers ... Sounds Fantastic

13 de janeiro de 2026
logotipo da Richer Sounds - Bournemouth

Resposta da Richer Sounds - Bournemouth

Thank you for your 5 star review!

Avaliado com 5 de um total de 5 estrelas

Paul was very helpful

Paul was very helpful , delivery on time. Seamless purchase of my new tv!

16 de janeiro de 2026
logotipo da Richer Sounds - Bournemouth

Resposta da Richer Sounds - Bournemouth

Thank you for your 5 star review, it’s lovely to read your comments.

Avaliado com 5 de um total de 5 estrelas

Everything

Everything

14 de janeiro de 2026
logotipo da Richer Sounds - Bournemouth

Resposta da Richer Sounds - Bournemouth

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Avaliado com 5 de um total de 5 estrelas

Very knowledgeable, friendly and good customer service

I was looking for a vinyl record player and wasn’t sure which one to choose. The staff at Richer Sounds, Bournemouth were incredibly knowledgeable and helped me narrow down the right option without any pressure. They gave clear, honest advice, made the whole buying process effortless, and were genuinely friendly throughout. Excellent customer service all around — highly recommended.

14 de janeiro de 2026
logotipo da Richer Sounds - Bournemouth

Resposta da Richer Sounds - Bournemouth

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Avaliado com 5 de um total de 5 estrelas

Prompt, hassle free service

My request to purchase my headphones and take it off the credit voucher through telesales was easy to do. The service was prompt and hassle free.

11 de janeiro de 2026
logotipo da Richer Sounds - Bournemouth

Resposta da Richer Sounds - Bournemouth

Thank you for your wonderful feedback

Avaliado com 5 de um total de 5 estrelas

Great advice and product knowledge.very…

Great advice and product knowledge.very helpful salesman and made me feel that i could come in or call anytime for further help (no doubt i will).Shame about shop location.

10 de janeiro de 2026
logotipo da Richer Sounds - Bournemouth

Resposta da Richer Sounds - Bournemouth

Thanks for your 5 star review, we look forward to seeing you again next time

Avaliado com 5 de um total de 5 estrelas

Richer Sounds prices can never be…

Richer Sounds prices can never be beaten. But what makes them special is their, above and beyond, customer service which is the best of any business/organisation with whom I've had dealings/purchases. Cannot recommend them highly enough.

10 de janeiro de 2026
logotipo da Richer Sounds - Bournemouth

Resposta da Richer Sounds - Bournemouth

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Avaliado com 4 de um total de 5 estrelas

Purchase…

Knowledge of Lewis in store about appliance bought. However i would love it if you had spelt my name correctly on my invoice and in emails you are now sending me. Corrected after email and review thanks.

9 de janeiro de 2026
logotipo da Richer Sounds - Bournemouth

Resposta da Richer Sounds - Bournemouth

Thanks for the feedback and so sorry for the spelling error, I will arrange for the customer to follow up and rectify this for you asap..

seniorcomplaintsteam@richersounds.com

Apologies again,

Tom Griffiths
Head of Customer Experience
Richer Sounds

Avaliado com 5 de um total de 5 estrelas

First choice for hifi

First choice for hifi. Staff always knowledgeable about products.

9 de janeiro de 2026
logotipo da Richer Sounds - Bournemouth

Resposta da Richer Sounds - Bournemouth

Thanks for your 5 star review, we look forward to seeing you again next time

Avaliado com 5 de um total de 5 estrelas

Good Experience

Very friendly and helpful. Knowledgeable and not pushy. Explained what I was buying. Good value as well.

9 de janeiro de 2026
logotipo da Richer Sounds - Bournemouth

Resposta da Richer Sounds - Bournemouth

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Avaliado com 5 de um total de 5 estrelas

Purchase of new TV

Comprehensive explanation of all the models available, and their various pros and cons, within the price range given.

Made final choice very easy

6 de janeiro de 2026
logotipo da Richer Sounds - Bournemouth

Resposta da Richer Sounds - Bournemouth

Thank you for your wonderful feedback

Avaliado com 5 de um total de 5 estrelas

Excellent Service

Always excellent service, phone or face to face ,and very competitive pricing .... thank you

8 de janeiro de 2026
logotipo da Richer Sounds - Bournemouth

Resposta da Richer Sounds - Bournemouth

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Avaliado com 5 de um total de 5 estrelas

Great guy answered phone

Great guy answered phone, knowledgeable and no hard sell, just great advice and help. Will buy from you guys again. Really happy with the system.

7 de janeiro de 2026
logotipo da Richer Sounds - Bournemouth

Resposta da Richer Sounds - Bournemouth

Thanks for your 5 star review, we look forward to seeing you again next time

Avaliado com 5 de um total de 5 estrelas

Excellent customer service

Store Manager, Paul was very pleasant, helpful and reassuring. I was very pleased with the service I received and also with the TV I bought

6 de janeiro de 2026
logotipo da Richer Sounds - Bournemouth

Resposta da Richer Sounds - Bournemouth

Thanks for your kind review, we look forward to your next visit.

Avaliado com 5 de um total de 5 estrelas

Originally I spoke to the team on the…

Originally I spoke to the team on the phone regarding a new TV, very helpful and informative.

Came into store to place the order as it was a non stock item, great guys would not hesitate to recommend.

28 de novembro de 2025
logotipo da Richer Sounds - Bournemouth

Resposta da Richer Sounds - Bournemouth

Thanks for your feedback, great to read you were happy with our service.

Avaliado com 5 de um total de 5 estrelas

I'm a returning customer

I'm a returning customer and bought a top of the range TV online.
Good information over the phone from shop. Next day delivery. Very good delivery company. Kept me informed of delivery times, right to my door.
Set up by reliable company within a few days.
Allround professional and excellent service. Very satisfied with the product I bought.

5 de janeiro de 2026
logotipo da Richer Sounds - Bournemouth

Resposta da Richer Sounds - Bournemouth

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Avaliado com 5 de um total de 5 estrelas

Great service

Oscar was fantastic through the whole process.

5 de janeiro de 2026
logotipo da Richer Sounds - Bournemouth

Resposta da Richer Sounds - Bournemouth

Thank you for your wonderful feedback

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