Richer Sounds - Bournemouth Avaliações 

1.602
O TrustScore é 5 de um total de 5

4,9

545 Christchurch Road, BH1 4AH Bournemouth, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Called to discuss a piece of kit and after determining my needs we agreed on what would be an appropriate purchase. After being quoted 3-5 days delivery I was surprised to receive it the next day.... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Mainly being able to go to the store rather than ordering online and being unsure about care of delivery. Staff who made the effort to check whether the product was in stock while we were in the shop... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Served by Lewis who was professional throughout and an absolute pleasure to deal with. Very knowledgeable and enthusiastic and even managed to upsell to me which is very rare. Would highly recommend... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Aaron again was a 10/10 , showed interest and product knowledge. I decided to complete our Cinema project with a 120in screen and a 4K projector. Aaron came round measured up , made a recommendation a... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Loja de Hi-fi
  2. Loja de Eletrônicos
  3. Loja de Televisão

Escrito pela empresa

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Informações de contato

  • 545 Christchurch Road, BH1 4AH, Bournemouth, Reino Unido

  • 0333 900 0058

4,9

Excelente

O TrustScore é 5 de um total de 5

2 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

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4,9

Todas as avaliações

(1.602)

24.702 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

A good shopping experience.

The shop was not busy but I was not pounced upon by the sales staff. I explained to the salesman (Lewis) what I was looking for and he discussed this in some detail. I ended up purchasing a CXA81 mk2 amp to replace my mk1 amp. It does sound better and I can now use the mk1 in another system.

30 de novembro de 2025
logotipo da Richer Sounds - Bournemouth

Resposta da Richer Sounds - Bournemouth

Thanks for your kind review, we look forward to your next visit.

Avaliado com 5 de um total de 5 estrelas

Efficient succinct advice

Efficient succinct advice. Item purchased and delivered quickly.

28 de novembro de 2025
logotipo da Richer Sounds - Bournemouth

Resposta da Richer Sounds - Bournemouth

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Avaliado com 5 de um total de 5 estrelas

Excellent service

The customer Service was excellent, the best deals for our price range, everything about the tvs i had an interest in was explained in fine detail,
The staff member was very patient, polite and professional,
He even gave a small discount on what we chose to fit our price range
I'll definitely be coming back when needing another TV and would recommend richersounds

29 de novembro de 2025
logotipo da Richer Sounds - Bournemouth

Resposta da Richer Sounds - Bournemouth

Thanks for your 5 star review, we look forward to seeing you again next time

Avaliado com 5 de um total de 5 estrelas

I've always liked dealing with Richer Sounds

I've always liked dealing with Richer Sounds, you always feel like you're in safe hands. I placed my Black Friday order and selected to collect my goods from the store. I was promptly notified of order acknowledgement, estimated delivery time to the store and then called by the store (Bournemouth) to let me know the goods were in and ready for collection. As ever, excellent service, excellent products (I'm delighted with my new Monitor Audio Silver 100 speakers) and professional friendly people. Many thanks Richer Sounds.

28 de novembro de 2025
Avaliado com 4 de um total de 5 estrelas

Richer Sounds has a very informative…

Richer Sounds has a very informative website which I used to formulate my order.
I ordered online and discussed my proposed purchases with a very helpful agent over the phone. He suggested I needed an eARC HDMI cable but omitted to mention I might consider updating my existing HDMI cables which I had to order the next day.
My order arrived promptly.
I would definitely use Richer Sounds again.

27 de novembro de 2025
Avaliado com 5 de um total de 5 estrelas

Excellent all the time.

Paul the store manager new the kit I already had and was extremely helpful in recommending the upgrades I was looking for without being pushy. Great kit, great deals and always the place to go.

26 de novembro de 2025
Avaliado com 5 de um total de 5 estrelas

New Lg TV

Used Click & Collect service for a new TV. Store staff called me to arrange collection,on arrival staff where very helpful & even helped me to load my purchase into my car. Excellent service as per usual from Richer Sounds

24 de novembro de 2025
logotipo da Richer Sounds - Bournemouth

Resposta da Richer Sounds - Bournemouth

Thanks for your great feedback and for supporting local business.

Avaliado com 5 de um total de 5 estrelas

Seamless process.

I bought a set of JBL700nc headphones online and arranged to pick them up in my local store. Went like clockwork. Very happy with my purchase and the overall experience.

24 de novembro de 2025
logotipo da Richer Sounds - Bournemouth

Resposta da Richer Sounds - Bournemouth

Thanks for your 5 star review, we look forward to seeing you again next time

Avaliado com 5 de um total de 5 estrelas

First class service as always from…

First class service as always from Richer Sounds. Aron and Dan very knowledgeable and a pleasure to deal with.
TV ordered on a Sunday afternoon, delivered Tuesday morning and fitted on Thursday, order to wall in 4 days.

23 de novembro de 2025
logotipo da Richer Sounds - Bournemouth

Resposta da Richer Sounds - Bournemouth

Thanks for your 5 star review, we look forward to seeing you again next time

Avaliado com 5 de um total de 5 estrelas

The richer knowledge of richer sounds!

The knowledge! I know I’m going to sound old saying this, I’m only 18 but it’s true that shops like this just don’t come by often anymore! The employees have such knowledge and the individual I talked to was so kind and easy to talk to! Plus, on a smaller note, the prices matched that which was online from competitors. (Amazon)

To elaborate further, I feel like nowadays you shop online, you watch / read reviews or ask an AI to educate you. And sure, they do in their own way. But just going into the store and asking, you get far more knowledge and you get to speak to people!

Please visit here if you are nearby and need some sort of equipment! They even have a small case of records you can browse through. This place is great

21 de novembro de 2025
Avaliado com 5 de um total de 5 estrelas

Great service

Great service, professional, very fast delivery. Can’t comment on the items purchased as yet as they are Christmas presents.

21 de novembro de 2025
Avaliado com 5 de um total de 5 estrelas

Over the phone order

Over the phone order dealt with efficiently, Plus speedy delivery to a 3-hour timeslot, and TV delivered to lounge.

19 de novembro de 2025
Avaliado com 5 de um total de 5 estrelas

Bought from Richer Sounds

Bought from Richer Sounds - Bournemouth several times before. Always a great price, always hassle free delivery. Highly recommended.

20 de novembro de 2025
logotipo da Richer Sounds - Bournemouth

Resposta da Richer Sounds - Bournemouth

Thanks for your kind review, we look forward to your next visit.

Avaliado com 5 de um total de 5 estrelas

It is a joy, for once, not to feel let down

My TV, which was a little over 12 months old, started to develop some problems. Calls to customer service were helpful, but they were unable to come up with a suitable solution to fix the problem quickly and permanently.

Having been a Richer Sounds customer for many years, I decided to make a direct approach to the Bournemouth Branch, where I bought the set.

The Manger, Paul, (and his colleagues), went above and beyond to help, and was able to resolve my issue perfectly.

My faith in Richer Sounds, which had begun to wane, is now completely restored. I have rejoined the fan club.

It is a joy, for once, not to feel let down.

19 de novembro de 2025
Avaliado com 5 de um total de 5 estrelas

A great experience

Very knowledgeable expert in the shop with a no pressure discussion about what to buy - just interested in getting what was right to fit my requirements. TV delivered next day by helpful delivery driver who was keen to ensure that I was happy with the delivery and packaging. When I noticed that the TV I had purchased had been reduced 10 days or so later with a free soundbar there was absolutely no problem in getting my original deal amended to the new offer. All in all an excellent service and I am very happy with what I have purchased.

18 de novembro de 2025

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