Having had a few difficulties with the tactile controls on a pair off new headphones followimg a recent purchase. I returned to Richer Sounds for help. I was treated extremely polightly by the Manger... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Having had a few difficulties with the tactile controls on a pair off new headphones followimg a recent purchase. I returned to Richer Sounds for help. I was treated extremely polightly by the Manger... Ver mais
A empresa respondeu
We had a problem with a fault on a recently purchased cd/ radio player. We contacted the company and there was no messing about ……. Just a straightforward exchange. Excellent service.The staff member... Ver mais
A empresa respondeu
Good service, the person who helped me was informative and he knew well his subject. I ended up buying a higher spec TV great company will use again and recommed to others
A empresa respondeu
The cello -Roku television purchased was good value and delivered without delay . The 7 year guarantee with the purchase was an important part of my decision to buy this tv. I always go to Richer Soun... Ver mais
A empresa respondeu
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
31 High Street, GL50 1DX, Cheltenham, Reino Unido
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Personal touch long guarantee fantastic delivery service and cheaper than currys etc for same Tv.

Resposta da Richer Sounds - Cheltenham
I popped in having had them reserve an open box item for me over the phone and it was put aside for me as expected.
The item was brand new, just an opened box so a great saving over the already great priced new item.
The staff were very helpful as always and a pleasure to deal with.
Richer Sounds are perhaps the only company I still wholeheartedly recommend after being a customer for many years!

Resposta da Richer Sounds - Cheltenham
Richer Sounds always offer great advice and service. My Marantz and Monitor Audio order was no exception. The items were delivered in perfect condition within two days of placing my order on a Sunday.

Resposta da Richer Sounds - Cheltenham
I ordered aPhilips record player online and it was delivered to a Richer Sounds shop within three days from where I collected it. Staff at the shop were polite and helpful which added unto excellent service.

Resposta da Richer Sounds - Cheltenham
Couldn't be more helpful. Spoke to Amanda and Luke who were both friendly and knowledgeable.

Resposta da Richer Sounds - Cheltenham
Very helpful and knowledgeable staff. They tried hard to make sure the television was right for me and satisfied my needs.
The Samsung oled tv is an amazing product, a fabulous picture and the set looks terrific too.
TV Samsung qe48s90f

Resposta da Richer Sounds - Cheltenham
The product was not properly described. I was assured I would have a full wireless system so i was disappointed to find that I had a cable linking the two rear speakers.
I don’t blame the staff in Cheltenham for this – they were extremely helpful as always. It’s more the fact that Samsung poorly describe their products.

Resposta da Richer Sounds - Cheltenham
Excellent customer service and a great bargain. Shout out to Ben at cheltenham

Resposta da Richer Sounds - Cheltenham
After looking online I decided I wanted a Ruark R3S in grey colour. I went to my local Richer Sounds in Cheltenham as their price was identical to other retailers (online or store) and I was able to not only see the unit but also listen to how it sounded. The staff were friendly and efficient; they did not have the grey option in stock but the assistant tracked down a unit at another branch for delivery. Free delivery via DPD took three days. Overall, I am very pleased with the R3S and the service I received from Richer Sounds.

Resposta da Richer Sounds - Cheltenham
i have been coming for 25 odd years. always an impeccable service, and post-sale support

Resposta da Richer Sounds - Cheltenham
Richer Sounds are a great company to use.
I had to give back word on a purchase I was making. They sorted out a refund with no hassle at all.

Resposta da Richer Sounds - Cheltenham
My tv went wrong sent me a loan tv and got it sorted in just over a week thank you that extra year you give people saved me that’s why I always buy from richer sounds

Resposta da Richer Sounds - Cheltenham
Speedy delivery to the shop for pickup, and friendly staff.

Resposta da Richer Sounds - Cheltenham
Excellent service and great price. Friendly staff, thank you Mandy and Richard, Cheltenham branch Thank you

Resposta da Richer Sounds - Cheltenham
Straightforward and immediate advice in shop, easy transaction. Prompt delivery and setup service

Resposta da Richer Sounds - Cheltenham

Resposta da Richer Sounds - Cheltenham
Excellent as always. Nice little speakers for hiding at the back of my AV setup. The only thing that I think could be better designed about them is some way of hiding the screw and the speaker terminals if you mount them flat on the wall. I came up with the idea of using a blank switch plate and mounting it onto that and then onto the wall but in the end I put them in the corner at 45° and then cut out a triangular piece of white plastic from a Lurpak carton to slip over the top at the back and hide the screw and wires. I thought they would be too small to work with my very large KEF speakers but they do their job surprisingly well in my opinion. The fact that they take up very little room is particularly useful.

Resposta da Richer Sounds - Cheltenham
Great experience as always. Best place for advice and range of appliances

Resposta da Richer Sounds - Cheltenham
Good knowledge of market products, listen to customer requests and provide best products at best values.

Resposta da Richer Sounds - Cheltenham
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.