After a brief look on your website I phoned the telesales line who efficiently placed my order, created my VIP membership, processed my discount and despatched the goods which arrived in 2 days. The... Ver mais
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Veja o que dizem as avaliações
Staff member found some old stock to save me money & fitted the jack’s while I waited in your experience room. Also although I didn’t purchase my Amp from you Mandy was really informative on a previou... Ver mais
A empresa respondeu
Extremely helpful staff especially Mandy. Made sure that I was aware of any promotions etc. that the manufacturers were having. I won’t shop anywhere else for TVs etc. especially as the founder of Ric... Ver mais
A empresa respondeu
The member of staff that help out ne and my father was very knowledgeable and informative. Very satisfied with both the products and service recieved.
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Informações de contato
31 High Street, GL50 1DX, Cheltenham, Reino Unido
- 0333 900 0057
4,9
Excelente
2 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
After a brief look on your website I…
After a brief look on your website I phoned the telesales line who efficiently placed my order, created my VIP membership, processed my discount and despatched the goods which arrived in 2 days. The player is in situ and we are very pleased with it's performance - a smooth transaction without any hassle. Thank you
23 de agosto de 2026
Pode usar a ajuda de IA para as respostasVer mais
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Helpful staff and good range of products
The member of staff that help out ne and my father was very knowledgeable and informative. Very satisfied with both the products and service recieved.
22 de agosto de 2026
Resposta da Richer Sounds - Cheltenham
Thank you for your 5 star review, it’s lovely to read your comments.
Resposta da Richer Sounds - Cheltenham
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Good quality product at a fair price
Good quality product at a fair price. The staff were very knowledgeable and helpful especially Jason.
22 de agosto de 2026
Resposta da Richer Sounds - Cheltenham
Thank you for your 5 star review!
I received excellent product…
I received excellent product information and advice on the phone. It’s great to speak with a real person. My new TV arrived the following day. Excellent service.
20 de agosto de 2026
Resposta da Richer Sounds - Cheltenham
Thank you for your 5 star review!
The helpfulness of staff polite and…
The helpfulness of staff polite and considerate attitude. When I had a problem it was delt with efficiently. I left the store happy. Thank you.
18 de agosto de 2026
Resposta da Richer Sounds - Cheltenham
Thanks for your 5 star review, we look forward to seeing you again next time
great service as usual
18 de agosto de 2026
Resposta da Richer Sounds - Cheltenham
Thank you for your wonderful feedback
Resposta da Richer Sounds - Cheltenham
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Resposta da Richer Sounds - Cheltenham
Thanks for your feedback, great to read you were happy with our service.
Good products and technical help.
Web site provided good product information that was supported by helpful technical support from store. Easy ordering process. Efficient delivery. A very good buying experience.
13 de agosto de 2026
Resposta da Richer Sounds - Cheltenham
Thanks for your kind review, we look forward to your next visit.
Great service
Great service and a good deal and great comunications would highly recommend.
13 de agosto de 2026
Resposta da Richer Sounds - Cheltenham
Thanks for your kind review, we look forward to your next visit.
A positive experience 🙂
The staff were knowledgeable, friendly and very helpful even though busy. I felt like they cared about what my needs were and how they could help. I will use richer sounds Cheltenham again - and I live in the north of Scotland!
13 de agosto de 2026
Resposta da Richer Sounds - Cheltenham
Thanks for your feedback, great to read you were happy with our service.
Great helpful advice from knowledgeable…
Great helpful advice from knowledgeable & friendly staff, & an excellent range of products at prices to suit your budget. Just what you need.
11 de agosto de 2026
Resposta da Richer Sounds - Cheltenham
Thanks for your great feedback and for supporting local business.
Guys in the store were great
Guys in the store were great, I got an open box product with a nice discount and the speakers I got have been amazing. I highly recommend the Cheltenham store
7 de fevereiro de 2026
Resposta da Richer Sounds - Cheltenham
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Perfect from initial visit
Perfect from initial visit, to sound demo and then reduction at end. Great service and pricing.
6 de agosto de 2026
Resposta da Richer Sounds - Cheltenham
Thanks for your 5 star review, we look forward to seeing you again next time
Resposta da Richer Sounds - Cheltenham
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
All ways a reply from staff excellent…
All ways a reply from staff excellent communication quality products just bought my forth product .
Steve
Staff (Mandy)
1 de agosto de 2026
Resposta da Richer Sounds - Cheltenham
Thanks for your kind review, we look forward to your next visit.
Resposta da Richer Sounds - Cheltenham
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Best place for friendly, informative staff.
Jason was very helpful, he sourced the turntable I wanted from another store so I didn’t have to wait for stock to arrive. All in all a very good experience. It’s my go to place for hifi.
30 de julho de 2026
Resposta da Richer Sounds - Cheltenham
Thanks for your feedback, great to read you were happy with our service.
Great product...great service!
Great TV display in shop, no pressure selling. Staff answered all my questions, excellent service. Great product at a fair price and 6 year guarantee.... recommended!
29 de julho de 2026
Resposta da Richer Sounds - Cheltenham
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
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