Richer Sounds - Chester Avaliações 

2.604
O TrustScore é 5 de um total de 5

4,9

15 Hoole Road, CH2 3NH Chester, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

The great thing about shopping at Richer Sound is the quality service you get from the friendly knowledgeable staff. Combine that with the most competitive prices in the UK what’s not to like. Richer... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Excellent process from buying online to delivery. Quick easy and well delivered by Tracy and Paul. Richer sounds were the cheapest and also provide a 6 year warranty. This isn’t out first purchase and... Ver mais

Avaliado com 5 de um total de 5 estrelas

Experienced professional staff and manager... which in the modern world is not always on offer. Information on the product is clear and succinct.. and a fair pricing structure to back up the pro... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Chester branch. I had done my research and had already spoken to Ewan and booked a listening demo for a Ruark R610. Everything was set up ready for my appointment and we were well hosted by Ewan, who... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Loja de Hi-fi
  2. Loja de Eletrônicos
  3. Loja de Televisão

Escrito pela empresa

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Informações de contato

4,9

Excelente

O TrustScore é 5 de um total de 5

3 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

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4,9

Todas as avaliações

(2.604)

24.092 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

It's hard to choose a TV nowadays

The current range of TVs is huge in terms of size, technology and manufacturers. After much patient explaining from Joe I decided on the potential TV. The thing I liked is that I was given a quote valid for a week which held the price, just in case it went up.

Following up the quote was easy, I've got a year's interest free and the TV was delivered to me next working day.

The final bonus is that my partner is delighted with the TV too. Who'd have thought Philips ambilight could be so exciting.

6 de fevereiro de 2026
logotipo da Richer Sounds - Chester

Resposta da Richer Sounds - Chester

Thank you for your 5 star review, it’s lovely to read your comments.

Avaliado com 5 de um total de 5 estrelas

Trusted company

Trusted company, friendly, good prices and aftercare

5 de fevereiro de 2026
logotipo da Richer Sounds - Chester

Resposta da Richer Sounds - Chester

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Avaliado com 5 de um total de 5 estrelas

Just Great Service.

Just Great Service.
I don't buy loads of equipment but everything I do buy I get from Richer Sounds. Even when the shop is busy somebody is there to help and give advice - everybody seems to know thier stuff and has a genuine interest in the products. The prices are always competetive and the 6 year warrantee is great. Love our new TV.

3 de fevereiro de 2026
logotipo da Richer Sounds - Chester

Resposta da Richer Sounds - Chester

Thank you for your wonderful feedback

Avaliado com 5 de um total de 5 estrelas

We had the most pleasant of salesmen

We had the most pleasant of salesmen. , very helpful, knowledgeable about the product we were buying and answered all questions we had . We had another query and he was most helpful in guiding us in the right direction. We have dealt with Richer Sounds numerous times and we will not use anybody else . A lovely shop, great staff and nothing too much trouble for them . We would definitely recommend you visiting if you want great service

31 de janeiro de 2026
logotipo da Richer Sounds - Chester

Resposta da Richer Sounds - Chester

Thank you for your wonderful feedback

Avaliado com 5 de um total de 5 estrelas

Excellent customer service

Excellent customer service, had to wait a while for the TV I ordered to be back in stock but arrived very promptly when it was available. Also which was excellent was the price on the TV I ordered had reduced since I ordered it and Richer Sounds gave me a refund of the difference. Will definitely be always buying my TVs from Richer Sounds.

2 de fevereiro de 2026
logotipo da Richer Sounds - Chester

Resposta da Richer Sounds - Chester

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Avaliado com 5 de um total de 5 estrelas

Have bought a number of products from…

Have bought a number of products from RIcher Sounds in Chester over the years and have always been appreciative of their help and support. Just bought a new Sonos Arc Ultra as part of an upgrade and currently working with Ewan for getting the right Cambridge and Monitor sound system for the house. Always very helpful and have fantastic knowledge of the products they’re selling.

2 de fevereiro de 2026
logotipo da Richer Sounds - Chester

Resposta da Richer Sounds - Chester

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Avaliado com 5 de um total de 5 estrelas

Very supportive people

Living on the Welsh coast Chester is a few hours drive. I ordered a Marantz amplifier and CD player over the phone and it was held for me until I could get there a few days later. The guys helped me out and into the car with the boxes.

31 de janeiro de 2026
logotipo da Richer Sounds - Chester

Resposta da Richer Sounds - Chester

Thank you for your 5 star review, it’s lovely to read your comments.

Avaliado com 5 de um total de 5 estrelas

Excellent

Great customer service as usual from Richer sounds.
Contacted my local store, item was in stock and was delivered within a couple of days.
Really pleased, thank you.

28 de janeiro de 2026
logotipo da Richer Sounds - Chester

Resposta da Richer Sounds - Chester

Thank you for your 5 star review!

Avaliado com 5 de um total de 5 estrelas

Very helpful

Very helpful, understanding what I needed, once decided it was ordered and delivered within a few day's. Very satisfied with the delivery men, and the television that we bought. Overall very happy with the experience.

28 de janeiro de 2026
logotipo da Richer Sounds - Chester

Resposta da Richer Sounds - Chester

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Avaliado com 5 de um total de 5 estrelas

Super experienced staff

Sales assistant (Joe) was very good at talking and demonstrating the products we were interested in.

24 de janeiro de 2026
logotipo da Richer Sounds - Chester

Resposta da Richer Sounds - Chester

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Avaliado com 5 de um total de 5 estrelas

Super helpful staff in the store

Super helpful staff in the store, item wasn't in stock but assistant ordered it while I waited for home delivery. Ordered Saturday and was with me on Tuesday. Great service and a little bit cheaper in store too!

24 de janeiro de 2026
logotipo da Richer Sounds - Chester

Resposta da Richer Sounds - Chester

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Avaliado com 5 de um total de 5 estrelas

Fantastic service from start to finish

Fantastic service from start to finish! It made a refreshing change to speak to someone who was incredibly knowledgeable and enthusiastic about the products they were selling. Payment and delivery was quickly arranged and the television was delivered within a few days. All round a great experience, we will certainly be visiting Richer Sounds again.

22 de janeiro de 2026
logotipo da Richer Sounds - Chester

Resposta da Richer Sounds - Chester

Thanks for your feedback, great to read you were happy with our service.

Avaliado com 5 de um total de 5 estrelas

Grest experience.

All went very well in the end after some minor hiccups in the on-line ordering were resolved. Great service with real people to talk with when issues occur.

23 de janeiro de 2026
logotipo da Richer Sounds - Chester

Resposta da Richer Sounds - Chester

Thank you for your 5 star review, it’s lovely to read your comments.

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