Richer Sounds - Chester Avaliações 

2.674
•
O TrustScore é 5 de um total de 5

4,9

15 Hoole Road, CH2 3NH Chester, GB

•

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I went to the Richer Sounds shop in Chester to explore whether it would be possible to link bluetooth headphones/earbuds to my ca 8 year old Panasonic TV. Jon checked my TV and explained that it wo... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

The discussion ranged through a number of similar products in a quite impartial way. All quotes emailed at the time for me to go away and research before placing an order. I phoned with a couple of f... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Jon listened to what we were replacing and what we now needed. He pointed us in exactly the right direction for the shape of our room, its sound handling capability and the size of our tv and re... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Good advice (phone and in-store in Chester) on the choice of my first streamer and then to consider using the DAC on my Roksan K3 CD player (also from RS) which, on testing, gives a broader soundstage... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Loja de Hi-fi
  2. também em
  3. Loja de Eletrônicos
  4. Loja de Televisão

Escrito pela empresa

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Informações de contato

4,9

Excelente

O TrustScore é 5 de um total de 5

3 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.

Como esta empresa usa o Trustpilot

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4,9

Todas as avaliações

(2.674)

24.562 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

You won’t go wrong if you choose Richer Sounds

Wanting to update my TV, I did loads of reading/research on the web (including Richer Sounds) and also looking at what larger stores had on offer. Having purchased from Richer Sounds previously, I decided that was where I would go, first to see the TV and also to ask the many questions I had. Staff were so helpful, knowledgeable and not ‘pushy’ which is always a big plus for me. I have no hesitation in recommending the Richer Sounds experience

1 de setembro de 2026
logotipo da Richer Sounds - Chester

Resposta da Richer Sounds - Chester

Thank you for your 5 star review!

Avaliado com 5 de um total de 5 estrelas

Great service and friendly staff

Great service and friendly staff. Product is exactly how described and I am very happy with my new Epson projector. Thanks

1 de setembro de 2026
logotipo da Richer Sounds - Chester

Resposta da Richer Sounds - Chester

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Avaliado com 5 de um total de 5 estrelas

I always feel I get good advice from…

I always feel I get good advice from Richer Sounds.
In the ever-changing world of tech, especially televisions, this is invaluable. The staff always know their subject and listen to the specific needs of the customer.

1 de setembro de 2026
logotipo da Richer Sounds - Chester

Resposta da Richer Sounds - Chester

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Avaliado com 5 de um total de 5 estrelas

Really helpful and knowledgeable staff…

Really helpful and knowledgeable staff as always. And some great deals with great warranty offers. No where else comes close. Thank you 😊

31 de agosto de 2026
logotipo da Richer Sounds - Chester

Resposta da Richer Sounds - Chester

Thank you for your 5 star review, it’s lovely to read your comments.

Avaliado com 5 de um total de 5 estrelas

Excellent service

Prior to ordering the item, I had a most engaging discussion with Ewan (mention in despatches) whose advice was most helpful.

31 de agosto de 2026
logotipo da Richer Sounds - Chester

Resposta da Richer Sounds - Chester

Thanks for your 5 star review, we look forward to seeing you again next time

Avaliado com 5 de um total de 5 estrelas

Good honest advice

Good honest advice prior to ordering. Easy collection from store. This also allowed me the opportunity to ask a few questions of the knowledgeable staff.

28 de agosto de 2026
logotipo da Richer Sounds - Chester

Resposta da Richer Sounds - Chester

Thank you for your wonderful feedback

Avaliado com 5 de um total de 5 estrelas

Great product and price

Great product and price. Delivered to store exactly as described. Collected at my convenience from an efficient, polite and knowledgeable gentleman!

27 de agosto de 2026
logotipo da Richer Sounds - Chester

Resposta da Richer Sounds - Chester

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Avaliado com 5 de um total de 5 estrelas

Turntable purchase

Good service and advice ( Adam)

25 de agosto de 2026
logotipo da Richer Sounds - Chester

Resposta da Richer Sounds - Chester

Thanks for your kind review, we look forward to your next visit.

Avaliado com 5 de um total de 5 estrelas

VERY PROFESSIONAL

I KNEW WHAT I WANTED AND I WENT THROUGH IT WITH THE STORE ASSISTANT AND HE WAS GREAT EXPLAINING EACH ITEMS FEATURES BUT ALSO WHAT WAS COMPATIBLE WITH MY SYSTEM AND HE AGREED WITH MY FIRST CHOICE.

21 de agosto de 2026
logotipo da Richer Sounds - Chester

Resposta da Richer Sounds - Chester

Thank you for your 5 star review!

Avaliado com 5 de um total de 5 estrelas

It was very easy to pay for my chosen…

It was very easy to pay for my chosen item, and i decided to go and collect my purchase from the store in Chester.

Parking was wasy, and the staff were friendly and efficient, so it was more than a pleasure buying from them

21 de agosto de 2026
logotipo da Richer Sounds - Chester

Resposta da Richer Sounds - Chester

Thanks for your kind review, we look forward to your next visit.

Avaliado com 5 de um total de 5 estrelas

Expert advice in an ever changing…

Expert advice in an ever changing market is essential. We were very pleased with the advice we received from the knowledgeable and polite staff.

5 de agosto de 2026
logotipo da Richer Sounds - Chester

Resposta da Richer Sounds - Chester

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Avaliado com 5 de um total de 5 estrelas

Shopping like it should be for tech gear

The shop was actually empty so we had the full attention of the man I believe is the manager of the Chester shop. He wasn't pushy in any way, but seemed veru knolegable, found us the product we were looking for and the anciaries to go with it. He was also able to give us the information about the product we needed that isn't available on line. That included headphones and he had a sample we could try on. That is never available elsewhere. Absolutely all we wanted, a stark cotraste to the poor experiance in Curries half an hour before looking for the same product. RS will always be our first choice for any future requirments, though we'd really like to have a branch nearer to LL41 than Chester where we rarely go.

20 de agosto de 2026
logotipo da Richer Sounds - Chester

Resposta da Richer Sounds - Chester

Thank you for your wonderful feedback

Avaliado com 5 de um total de 5 estrelas

I felt that I was given excellent advice.

I felt that I was given excellent advice when buying my headphones. I was able to try them out using my phone and Craig very helpfully set it up for me, as I'm a complete newbie where these things are concerned. My headphones were delivered to the shop and I was able to collect them the next day. I was kept informed of the progress of the delivery, including a phone message from the manager. Super friendly and helpful staff.

19 de agosto de 2026
logotipo da Richer Sounds - Chester

Resposta da Richer Sounds - Chester

Thanks for your feedback, great to read you were happy with our service.

Avaliado com 5 de um total de 5 estrelas

Excellent transaction from start to…

Excellent transaction from start to finish.Made easier by member of staff Ewan who was very patient.Very pleased with my purchase.Would recommend this company.

18 de agosto de 2026
logotipo da Richer Sounds - Chester

Resposta da Richer Sounds - Chester

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Avaliado com 5 de um total de 5 estrelas

Wonderful

Wonderfully friendly and helpful staff. Great service and follow up offered if needed.
Good price for our item.

16 de agosto de 2026
logotipo da Richer Sounds - Chester

Resposta da Richer Sounds - Chester

Thanks for your kind review, we look forward to your next visit.

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