Experienced professional staff and manager... which in the modern world is not always on offer. Information on the product is clear and succinct.. and a fair pricing structure to back up the pro... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Experienced professional staff and manager... which in the modern world is not always on offer. Information on the product is clear and succinct.. and a fair pricing structure to back up the pro... Ver mais
A empresa respondeu
Chester branch. I had done my research and had already spoken to Ewan and booked a listening demo for a Ruark R610. Everything was set up ready for my appointment and we were well hosted by Ewan, who... Ver mais
A empresa respondeu
When I phoned I got through to a human being, not a robot!! Very helpful and understanding of my problem. Faulty Hi-fi system replaced without any difficulty.
A empresa respondeu
Very easy to order online. Good price and unlike other shops the DVD player came with all the necessary cables Very pleasant and helpful staff member told me my item was ready to collect from lo... Ver mais
A empresa respondeu
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
15 Hoole Road, CH2 3NH, Chester, Reino Unido
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
After a lot of research, purchased the TCL 55c7k TV. Way better than my previous Samsung set in every respect. Have had it for a week now and still HUGELY IMPRESSED with the ultra-fine picture detail in particular. Brightness, colour and contrast as close to OLED quality as you could get, for a third of the cost. B&O sound very detailed, more than adequate. SIX YEAR guarantee for this set at no additional cost unlike other retailers, great price, fast free delivery, five stars for the excellent customer service, thank you Richer Sounds.

Resposta da Richer Sounds - Chester
Excellent service and very knowledgeable and helpful staff.
Thanks

Resposta da Richer Sounds - Chester
Joe was helpful, patient, and understood the application I had for a portable projector....the product is awesome, thank you Joe, well recommended and the perfect item to meet my needs...thank you Joe, and thank you Richer Sounds...spoke to Joe at 4pm, next morning I was setting the projector up (sent by mail order). :)

Resposta da Richer Sounds - Chester
Jon, the Asst Manager gave us great advice and sold us a brilliant to. Couldn’t be happier

Resposta da Richer Sounds - Chester
My dali opticon 6 n vokal mk2 arrived today!
Im in love with the setup and i cant praise chester store mangers Chris enough... super friendly, very professional... helped me out every step of the way. Wish more companies treated customers as good as richer sounds! 10 outta 10

Resposta da Richer Sounds - Chester
Ewan was very helpful and responded quickly to our email which included our specific criteria for a 55" TV.
We visited the shop and found him to be very personable and extremely knowledgeable and he was able to identify a model which met our criteria and price. The TV and stand was delivered next day to the store

Resposta da Richer Sounds - Chester
Excellent value for money. My call (with Euan) was delightful- he was really and helpful, funny too. He explained everything carefully and in detail. The TV (and subsequently a stand, ordered separately) arrived on the day planned. I'll use Richer Sounds again when the need arises.

Resposta da Richer Sounds - Chester
Knowledgeable staff offering great service and quality products.

Resposta da Richer Sounds - Chester
I must say I have never felt so welcomed in a shop like this before the staff were absolutely so helpful in helping me with my purchase of a new TV I highly recommend there help was amazing and they even carried my purchase to my house

Resposta da Richer Sounds - Chester

Resposta da Richer Sounds - Chester
The most important thing with HiFi and AV is visiting a retailer who knows what they're talking about with comprehensive in-depth knowledge and key - patience in putting up with Joe Blogg public who think they might know everything - but actually don't! This makes Richer Sounds rather special in this regard. In my local store in Chester - they also have a great sense of humour, always smile and willing to help with any queries you may have. It's the type of place you'll always come first and delivery is superb - which is great as once you've ordered your piece of kit - you want it quickly. Their highly competitive prices and service are second to none, but there's nothing more exciting than going into the shop itself. I love Richer Sounds and have been purchasing off them for many years. Go on - treat yourself!

Resposta da Richer Sounds - Chester
Staff member Jo in the Chester store was very helpful answering all my inquiry questions and made my order a lot easier. And a few days later after making my mind up I placed my order with him. Top marks!

Resposta da Richer Sounds - Chester
Helpful on the telephone & very easy to order product online. Extremely quick dispatch & delivery.

Resposta da Richer Sounds - Chester
Fantastic service on the order of an LG tv. Not only was a cheaper offer elsewhere price matched but the delivery I wanted was also reduced too.
The whole process from order to delivery was simple and painless and the new tv is wonderful. Thank you!

Resposta da Richer Sounds - Chester
Quick safe delivery. Helpful sound advice from Craig at Chester. Product works very well. Easy to operate and sound transmission of high quality. Not over expensive.

Resposta da Richer Sounds - Chester
Purchased a 65" Hisense TV and Hisense AX3120Q soundbar from the Chester store. Ordering and delivery was seamless great service. On installation there was a problem with the soundbar. I rang the store expecting a fight on my hands, not at all, we can exchange it or sort something else out even though I didn't have the packaging. I went to the store and it was exchanged. Got home and it all worked as it should so very pleased. I have to say I was blown away by the customer service you wouldn't get that service at any other retailer. Well done to the team in Chester highly recommended.

Resposta da Richer Sounds - Chester
Had the pleasure of buying a few bits from the Chester store recently. The service I had from Ewan was exemplary. His general approach to customer service, his knowledge and overall willingness to help was faultless. I dont often write reviews but this one is worthy without a doubt. Wouldn't hesitate to recommend Ewan and the team at Chester. Thank you

Resposta da Richer Sounds - Chester
First class service from start to finish . . as always !
Very good value as well.
Would highly recommend.

Resposta da Richer Sounds - Chester
Fantastic service. Well informed staff and incredibly helpful at tailoring your needs and price range to the correct product. Would always buy electrical equipment off them rather than online.

Resposta da Richer Sounds - Chester
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.