Richer Sounds - Eton Avaliações 

1.135
•
O TrustScore é 5 de um total de 5

4,9

40 High Street, SL4 6BD Eton, GB

•

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

We cannot fault the team in Eton. We are very appreciative of their help, guidance, advice and most of all their patience with, and understanding of two oldies. We are so happy with our new purcha... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

What a joy to deal with people like Duncan - nothing was too much - friendly, knowledgable and willing to help but without applying any sales pressure. His manager Kurt was equally helpful. A tho... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

As I’m getting older I’m not comfortable using the internet, so I phoned and spoke to Zac on telly Sales who put my mind at rest and made it all easy for me . The tv came as promised and at a reasonab... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

My wife suggested your company to me, having previously purchased a high quality speaker from the Guildford branch. I was impressed by the online introduction to staff members, which gave me confidenc... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Loja de Hi-fi
  2. também em
  3. Loja de Eletrônicos
  4. Loja de Televisão

Escrito pela empresa

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Informações de contato

4,9

Excelente

O TrustScore é 5 de um total de 5

1 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,9

Todas as avaliações

(1.135)

24.562 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Very helpful telesales

Very helpful telesales. Listened to my thoughts on the system I thought would be best for me and then explained a few options that might work better.
Very happy.
Great service.

5 de setembro de 2026
logotipo da Richer Sounds - Eton

Resposta da Richer Sounds - Eton

Thank you for your wonderful feedback

Avaliado com 5 de um total de 5 estrelas

Consistently good service

Each time i visit the Eton branch of the store i receive consistently helpful service.

3 de setembro de 2026
Avaliação não solicitada
logotipo da Richer Sounds - Eton

Resposta da Richer Sounds - Eton

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Avaliado com 5 de um total de 5 estrelas

Wonderful experience

I dealt with Kurt, the store manager, who gave me a great deal on a LG OLED TV. Delivery and installation all done within one week of ordering- very happy customer. This is the second large TV I have bought from Richer Sounds and, quite frankly, they knock the competition out of the park.

3 de setembro de 2026
logotipo da Richer Sounds - Eton

Resposta da Richer Sounds - Eton

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Avaliado com 5 de um total de 5 estrelas

Good retail experience.

Great service coupled with sound professional advice. Not at all pushy.
Good product range. Competitive pricing. On time delivery.

2 de setembro de 2026
logotipo da Richer Sounds - Eton

Resposta da Richer Sounds - Eton

Thanks for your feedback, great to read you were happy with our service.

Avaliado com 5 de um total de 5 estrelas

I am fairly certain I was 'that'…

I am fairly certain I was 'that' annoying customer. You know, the one that orders a TV and a Manhattan Aero one day, then phones back the next and cancels the TV.

Duncan, you're a saint! Absolutely outstanding customer service, knowledge. Thank you for being so patient with me.

Richer Sounds in Eton are fantastic.

3 de setembro de 2026
Avaliação não solicitada
logotipo da Richer Sounds - Eton

Resposta da Richer Sounds - Eton

Thank you for your wonderful feedback

Avaliado com 5 de um total de 5 estrelas

Great local store

Great customer service from both of the staff members , asked which item i required agreed with my choice of the Denon av receiver . The 6 year warranty is brilliant and delivery was arranged. The only problem was it was delivered a day earlier and just left on the door step unsigned for .

22 de agosto de 2026
logotipo da Richer Sounds - Eton

Resposta da Richer Sounds - Eton

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Avaliado com 5 de um total de 5 estrelas

Great service from Zak

Helpful friendly service from Zack who helped us choose new headphones.

29 de agosto de 2026
Avaliação não solicitada
logotipo da Richer Sounds - Eton

Resposta da Richer Sounds - Eton

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Avaliado com 4 de um total de 5 estrelas

Good staff experience

Good staff experience. Easy to get to. Good communication. Fast turnaround.

17 de agosto de 2026
logotipo da Richer Sounds - Eton

Resposta da Richer Sounds - Eton

Thank you for the feedback, and for the positive review.

We hope you enjoy the new purchase!

The Customer Experience team

Avaliado com 5 de um total de 5 estrelas

I did a lot of research before I…

I did a lot of research before I decided which items to buy and it was easier to see them all in one place. Ordering was easy and delivered to the shop the next day. The guys in the shop were very friendly and carried my items to the car for me.

18 de agosto de 2026
logotipo da Richer Sounds - Eton

Resposta da Richer Sounds - Eton

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Avaliado com 5 de um total de 5 estrelas

Very happy with service received from…

Very happy with service received from Eton branch.
Great help from start to finish

16 de agosto de 2026
logotipo da Richer Sounds - Eton

Resposta da Richer Sounds - Eton

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Avaliado com 5 de um total de 5 estrelas

I originally spoke with James in the…

I originally spoke with James in the Eton branch who was super helpful. He should be commended for his customer service, and I am now very happy with my purchase

17 de agosto de 2026
logotipo da Richer Sounds - Eton

Resposta da Richer Sounds - Eton

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Avaliado com 5 de um total de 5 estrelas

Very helpful

Very helpful, caring and knowledgeable.

10 de agosto de 2026
logotipo da Richer Sounds - Eton

Resposta da Richer Sounds - Eton

Thank you for your 5 star review, it’s lovely to read your comments.

Avaliado com 5 de um total de 5 estrelas

Awesome customer service by Duncan

Awesome customer service by Duncan, very helpful in every aspect of returns and replacing a television, 10/10.

16 de agosto de 2026
Avaliação não solicitada
logotipo da Richer Sounds - Eton

Resposta da Richer Sounds - Eton

Thanks for your 5 star review, we look forward to seeing you again next time

Avaliado com 5 de um total de 5 estrelas

Great service always

Great service always, and it's great to know when you realise you are talking to experienced technicians. I have always liked to walk in to collect rather than get it delivered, as it gives me a chance to know more about my item.

7 de agosto de 2026
logotipo da Richer Sounds - Eton

Resposta da Richer Sounds - Eton

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Avaliado com 5 de um total de 5 estrelas

Definitely would recommend this shop to…

Definitely would recommend this shop to anyone who needs advice and honest opinions about everything to do with sound. We love our new speakers and definitely be back for any other acquisitions. Special thanks to Kurt and Zak for patience, honest advice and friendliness we received straight away. See you soon.

31 de julho de 2026
logotipo da Richer Sounds - Eton

Resposta da Richer Sounds - Eton

Thanks for your kind review, we look forward to your next visit.

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