Richer Sounds - Eton Avaliações 

1.094
O TrustScore é 5 de um total de 5

4,9

40 High Street, SL4 6BD Eton, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Contacted my local store in Eton and talked to Zak who was very helpful. We talked through some options and he sent thought and quote with in 15 min. Very impressed with the service hence we ordered o... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I've always used Richer Sounds over the years as they've usually got decent stuff for a good price. James in the Eton branch was very helpful in finding me the type of turntable that was needed. I'd... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Brilliant service from the staff at Eton Branch. Great communication and very helpful. So glad I ordered from Richer Sounds much more reassuring than an Amazon delivery being chucked over the gate

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Have been a Richer sounds fan all my life and have never been disappointed. Big thank you to Duncan for your excellent service and professional advice. Very happy with my new TV and next day delivery... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Loja de Hi-fi
  2. Loja de Eletrônicos
  3. Loja de Televisão

Escrito pela empresa

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Informações de contato

4,9

Excelente

O TrustScore é 5 de um total de 5

1 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

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Como esta empresa usa o Trustpilot

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4,9

Todas as avaliações

(1.094)

23.408 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

superb

always a good experience with Richer Sounds. picked up in store, lovely crew.

21 de agosto de 2025
logotipo da Richer Sounds - Eton

Resposta da Richer Sounds - Eton

Thank you for your 5 star review, it’s lovely to read your comments.

Avaliado com 5 de um total de 5 estrelas

Popped into the Eton branch for…

Popped into the Eton branch for Bluetooth speaker after my trusted Cambridge yo-yo was end of life. The team recommended the JBL flip 7, sounded great. After an evening in the garden it still had 70% charge .
Great little speaker , would recommend.

22 de agosto de 2025
Avaliação não solicitada
logotipo da Richer Sounds - Eton

Resposta da Richer Sounds - Eton

Thanks for your great feedback and for supporting local business.

Avaliado com 5 de um total de 5 estrelas

The Eton branch are amazing

I went to the Eton branch. I was looked after by Tony, he was amazing, so helpful, I was new to smart TV. Tony pointed me in the right direction, recommended a CelloTV that comes with a 7 year guarantee & met my needs, it has good sound & picture quality, it was a good price. It was delivered to my house & I received excellent on going support. Tony went above & beyond with his help. Would absolutely recommend them. My friend had recommended them to me & I was not disappointed.

13 de agosto de 2025
logotipo da Richer Sounds - Eton

Resposta da Richer Sounds - Eton

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Avaliado com 5 de um total de 5 estrelas

Super nice TV bought with confidence!

I called to buy over the phone. The Richer Sounds representative was very professional, friendly and helped me buy the TV I wanted. Speaking with them, I felt confident I was making the correct choice, and that Richer Sounds would make sure I was happy with everything.
I feel I got a great deal, and TV & soundbar arrived next day… I’m really happy with my experience.

15 de agosto de 2025
logotipo da Richer Sounds - Eton

Resposta da Richer Sounds - Eton

Thank you for your wonderful feedback

Avaliado com 5 de um total de 5 estrelas

The staff understood my requirements…

The staff understood my requirements fully and very quickly found a suitable package for me at a keen price. I was also very impressed with the additional and free 5 year warranty.

23 de agosto de 2025
Avaliação não solicitada
logotipo da Richer Sounds - Eton

Resposta da Richer Sounds - Eton

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Avaliado com 5 de um total de 5 estrelas

Friendly

Friendly, knowledgeable staff.
Took time to listen to my needs and helped arrive at he answer for me, rather than simply sell me something

16 de agosto de 2025
logotipo da Richer Sounds - Eton

Resposta da Richer Sounds - Eton

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Avaliado com 5 de um total de 5 estrelas

Earphone purchase

Help trying various earphones and advice given about them

20 de agosto de 2025
Avaliação não solicitada
logotipo da Richer Sounds - Eton

Resposta da Richer Sounds - Eton

Thank you for your wonderful feedback

Avaliado com 4 de um total de 5 estrelas

Richer sounds

The helpfulness of the staff and quality of what we bought , would have been 5 stars but one of the remotes was missing a battery and one was promised to be sent out but has NOT ARRIVED 10 days later

27 de julho de 2025
Avaliado com 5 de um total de 5 estrelas

The best service I have ever received

The best service I have ever received! Zak was super helpful and delivered excellent customer service from ordering my tv to my delivery!

11 de agosto de 2025
logotipo da Richer Sounds - Eton

Resposta da Richer Sounds - Eton

Thanks for your 5 star review, we look forward to seeing you again next time

Avaliado com 5 de um total de 5 estrelas

Nice and helpful salesman

Nice and helpful salesman. Efficient to order and arrange delivery.

11 de agosto de 2025
logotipo da Richer Sounds - Eton

Resposta da Richer Sounds - Eton

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Avaliado com 4 de um total de 5 estrelas

Should try harder

5 stars
The Staff have enthusiasm and are friendly, making a purchase a pleasant experience.

3 stars
As a bit of an audiophile I like researching and reviewing most hifi equipment, even the kit I can only dream about due to the price.
I understand for a shop, the high end equipment is hard to play with and listen too, but for the lower priced hifi equipment I expect it, this is something they should want to do. If I worked in a hifi shop I would want to listen and learn about the equipment I was advising and selling to customers.
Sadly there is a lack of knowledge and experience of the products being sold.
This leaves the customer to make a decision based on internet etc. reviews and not able to confirm there choose with the people at Richer sounds, who could have there trust.
This means you can only use the shop to purchase the kit. This leaves me to wonder, what is it that Richer sounds offers? That is an advantage to the customer over just buying the kit on line.
Don’t get me wrong I do enjoy purchasing kit from a local shop in person; I just wish the shop could provide better information on the options of equipment they are selling.
That is why I think a fair rating is 4 stars.

2 de agosto de 2025
Avaliado com 5 de um total de 5 estrelas

REL TX5 amazing deep bass

I originally purchased the REL TZERO MKIII but didn’t find the bass deep enough. I contacted James at Richer sounds Eton and he advised me to upgrade to the next model which is the REL TX5. Massive difference the bass is a lot deeper great recommendation. Thanks, James amazing service.

24 de julho de 2025
logotipo da Richer Sounds - Eton

Resposta da Richer Sounds - Eton

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Avaliado com 5 de um total de 5 estrelas

Really great service

Really great service, fast delivery. Great price.

16 de julho de 2025
logotipo da Richer Sounds - Eton

Resposta da Richer Sounds - Eton

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Avaliado com 5 de um total de 5 estrelas

Excellent knowledgeable service and great prices

I dropped by the Eton store without an appointment a was able to discuss relative merits of two steaming amps I have been considering for some time. I was given excellent advice and a demonstration with various speakers to highlight the relative strengths and weaknesses of the equipment.
Very relaxing and enjoyable and James & Team super helpful. Strongly recommend a visit!

19 de julho de 2025
Avaliação não solicitada
logotipo da Richer Sounds - Eton

Resposta da Richer Sounds - Eton

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Avaliado com 5 de um total de 5 estrelas

Super helpful

Super helpful, friendly, and informative! Thank you all.

13 de julho de 2025
logotipo da Richer Sounds - Eton

Resposta da Richer Sounds - Eton

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

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