Contacted my local store in Eton and talked to Zak who was very helpful. We talked through some options and he sent thought and quote with in 15 min. Very impressed with the service hence we ordered o... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Contacted my local store in Eton and talked to Zak who was very helpful. We talked through some options and he sent thought and quote with in 15 min. Very impressed with the service hence we ordered o... Ver mais
A empresa respondeu
I've always used Richer Sounds over the years as they've usually got decent stuff for a good price. James in the Eton branch was very helpful in finding me the type of turntable that was needed. I'd... Ver mais
A empresa respondeu
Brilliant service from the staff at Eton Branch. Great communication and very helpful. So glad I ordered from Richer Sounds much more reassuring than an Amazon delivery being chucked over the gate
A empresa respondeu
Have been a Richer sounds fan all my life and have never been disappointed. Big thank you to Duncan for your excellent service and professional advice. Very happy with my new TV and next day delivery... Ver mais
A empresa respondeu
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
40 High Street, SL4 6BD, Eton, Reino Unido
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always a good experience with Richer Sounds. picked up in store, lovely crew.

Resposta da Richer Sounds - Eton
Popped into the Eton branch for Bluetooth speaker after my trusted Cambridge yo-yo was end of life. The team recommended the JBL flip 7, sounded great. After an evening in the garden it still had 70% charge .
Great little speaker , would recommend.

Resposta da Richer Sounds - Eton
I went to the Eton branch. I was looked after by Tony, he was amazing, so helpful, I was new to smart TV. Tony pointed me in the right direction, recommended a CelloTV that comes with a 7 year guarantee & met my needs, it has good sound & picture quality, it was a good price. It was delivered to my house & I received excellent on going support. Tony went above & beyond with his help. Would absolutely recommend them. My friend had recommended them to me & I was not disappointed.

Resposta da Richer Sounds - Eton
I called to buy over the phone. The Richer Sounds representative was very professional, friendly and helped me buy the TV I wanted. Speaking with them, I felt confident I was making the correct choice, and that Richer Sounds would make sure I was happy with everything.
I feel I got a great deal, and TV & soundbar arrived next day… I’m really happy with my experience.

Resposta da Richer Sounds - Eton
The guy on the phone was superb - really top notch

Resposta da Richer Sounds - Eton
The staff understood my requirements fully and very quickly found a suitable package for me at a keen price. I was also very impressed with the additional and free 5 year warranty.

Resposta da Richer Sounds - Eton
Friendly, knowledgeable staff.
Took time to listen to my needs and helped arrive at he answer for me, rather than simply sell me something

Resposta da Richer Sounds - Eton
Help trying various earphones and advice given about them

Resposta da Richer Sounds - Eton
The helpfulness of the staff and quality of what we bought , would have been 5 stars but one of the remotes was missing a battery and one was promised to be sent out but has NOT ARRIVED 10 days later
Great friendly staff and knowledgeable about the product

Resposta da Richer Sounds - Eton
The best service I have ever received! Zak was super helpful and delivered excellent customer service from ordering my tv to my delivery!

Resposta da Richer Sounds - Eton
Nice and helpful salesman. Efficient to order and arrange delivery.

Resposta da Richer Sounds - Eton

Resposta da Richer Sounds - Eton
Initially very disappointed with response to my product fault.
However, when I contacted staff member that originally sold me the product, he rectified the problem with lightning speed, and to my full satisfaction.
5 stars
The Staff have enthusiasm and are friendly, making a purchase a pleasant experience.
3 stars
As a bit of an audiophile I like researching and reviewing most hifi equipment, even the kit I can only dream about due to the price.
I understand for a shop, the high end equipment is hard to play with and listen too, but for the lower priced hifi equipment I expect it, this is something they should want to do. If I worked in a hifi shop I would want to listen and learn about the equipment I was advising and selling to customers.
Sadly there is a lack of knowledge and experience of the products being sold.
This leaves the customer to make a decision based on internet etc. reviews and not able to confirm there choose with the people at Richer sounds, who could have there trust.
This means you can only use the shop to purchase the kit. This leaves me to wonder, what is it that Richer sounds offers? That is an advantage to the customer over just buying the kit on line.
Don’t get me wrong I do enjoy purchasing kit from a local shop in person; I just wish the shop could provide better information on the options of equipment they are selling.
That is why I think a fair rating is 4 stars.

Resposta da Richer Sounds - Eton
I originally purchased the REL TZERO MKIII but didn’t find the bass deep enough. I contacted James at Richer sounds Eton and he advised me to upgrade to the next model which is the REL TX5. Massive difference the bass is a lot deeper great recommendation. Thanks, James amazing service.

Resposta da Richer Sounds - Eton

Resposta da Richer Sounds - Eton
I dropped by the Eton store without an appointment a was able to discuss relative merits of two steaming amps I have been considering for some time. I was given excellent advice and a demonstration with various speakers to highlight the relative strengths and weaknesses of the equipment.
Very relaxing and enjoyable and James & Team super helpful. Strongly recommend a visit!

Resposta da Richer Sounds - Eton

Resposta da Richer Sounds - Eton
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