Richer Sounds - Exeter Avaliações 

3.064
O TrustScore é 5 de um total de 5

4,9

89-91 Sidwell Street, EX4 6PH Exeter, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Helpful advice as ever, friendly service where nothing is too much trouble, a rarety nowadays. Mark and his team are all excellent with their knowledge & service, along with great value, we wouldn'... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

First and foremost, we knew very little about hifi tech until we met Nick. Now we know a little bit more, our visit to Exeter Richer Sounds was very informative. What we installed at home was a super... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

My local (Exeter) branch of Richer Sounds provides consistently good, and personalised, service. Whether I’m purchasing new, or trading in existing Hifi for the next new shiny tech, Mark (the manager)... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Very helpful, knowlegable staff who took time to explain tech and help us make our decisions. Competitive pricing. So refreshing to receive such great customer service. Will certainly recommend R... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Loja de Hi-fi
  2. Loja de Eletrônicos
  3. Loja de Televisão

Escrito pela empresa

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Informações de contato

4,9

Excelente

O TrustScore é 5 de um total de 5

3 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

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4,9

Todas as avaliações

(3.064)

23.666 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

First time for years at richer…

First time for years at richer sounds,what a great experience, brought my first bit of hifi in 40 years,didn't realise you had free parking,joined vip club,will be back soon.

21 de março de 2026
logotipo da Richer Sounds - Exeter

Resposta da Richer Sounds - Exeter

Thanks for your kind review, we look forward to your next visit.

Avaliado com 5 de um total de 5 estrelas

Perfect!

First of all, my new TV is awesome. Service from the team at the Exeter branch was second to none, I was kept informed from the moment I ordered online to when I collected from the store, the guys even carried the TV out to my van for me. Cannot fault at all!

20 de março de 2026
logotipo da Richer Sounds - Exeter

Resposta da Richer Sounds - Exeter

Thanks for your kind review, we look forward to your next visit.

Avaliado com 5 de um total de 5 estrelas

Good shop

We arrived before opening time and he ( I’ve forgotten his name ) opened the shop . Was very helpful and knowledgeable. My son bought an amplifier that was just what I wanted for my old hifi system . Would certainly recommend this shop .

18 de março de 2026
logotipo da Richer Sounds - Exeter

Resposta da Richer Sounds - Exeter

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Avaliado com 5 de um total de 5 estrelas

Lovely TV

Easy to order and did a price match with no issues. Order delivered sooner that estimated, lovely TV no issues

31 de outubro de 2025
logotipo da Richer Sounds - Exeter

Resposta da Richer Sounds - Exeter

Thanks for your 5 star review, we look forward to seeing you again next time

Avaliado com 5 de um total de 5 estrelas

Excellent service and no pushy selling

Firstly, I arrived before opening time and they very kindly allowed me in. Secondly, had good advice and no pushy selling and I ended up with a great set of headphones. Thanks to all. See you again.

17 de março de 2026
logotipo da Richer Sounds - Exeter

Resposta da Richer Sounds - Exeter

Thank you for your 5 star review, it’s lovely to read your comments.

Avaliado com 5 de um total de 5 estrelas

Cool Speakers.

Hi, I recently bought a pair of speakers from Richer Sounds in Exeter. The speakers them selves are superb and have brought a new level of listening and enjoyment of music.
The staff there were extremely helpful and I would recommend them to everyone.

17 de março de 2026
logotipo da Richer Sounds - Exeter

Resposta da Richer Sounds - Exeter

Thanks for your kind review, we look forward to your next visit.

Avaliado com 5 de um total de 5 estrelas

Fantastic service

Fantastic knowledge and service

15 de março de 2026
logotipo da Richer Sounds - Exeter

Resposta da Richer Sounds - Exeter

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Avaliado com 5 de um total de 5 estrelas

Brilliant advice and knowledge!

The staff were warm and welcoming, knowledgable and understanding. They respected our budget and put together a package that absolutely met our needs. We're delighted

16 de março de 2026
logotipo da Richer Sounds - Exeter

Resposta da Richer Sounds - Exeter

Thank you for your wonderful feedback

Avaliado com 5 de um total de 5 estrelas

Great service

Great service, great value and delivered earlier than expected!

13 de março de 2026
logotipo da Richer Sounds - Exeter

Resposta da Richer Sounds - Exeter

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Avaliado com 5 de um total de 5 estrelas

Fantastic service and advice from the…

Fantastic service and advice from the Exeter team especially Pete, Nick and Mark.
With their expertise, price matching and 6 year guarantees it’s a no brainer to buy from Richer Sounds.
I trust them wholeheartedly to make an informed purchase.

13 de março de 2026
logotipo da Richer Sounds - Exeter

Resposta da Richer Sounds - Exeter

Thanks for your 5 star review, we look forward to seeing you again next time

Avaliado com 5 de um total de 5 estrelas

An Outstanding Service

Pete, the sales manager who dealt with us was superb. His knowledge and expertise was outstanding. He provided my wife and I a balanced view of the TV makes and how they have improved over the years. Despite having a clear idea of the make we wanted, Pete demonstrated a number of sets to us, allowing us to change our original plan and purchase an LG television instead. The LG is spellbinding. I would thoroughly recommend it.

16 de fevereiro de 2026
Avaliação não solicitada
logotipo da Richer Sounds - Exeter

Resposta da Richer Sounds - Exeter

Thank you for your wonderful feedback

Avaliado com 4 de um total de 5 estrelas

Goodbye HarmonKarmon, hello Yamaha

I rang with a problem about my ageing AV amp and received clear and concise analysis that confirmed my fears. However, the process of buying a replacement was easy and, thanks to being a VIP member, not quite as expensive as it might have been. A new Yamaha RX-V4A AV amp arrived the next day. A little effort and an app later saw to setting up and the sound is great.
Once again, fab service from the team at Sidwell Street 👍🏻

10 de março de 2026
logotipo da Richer Sounds - Exeter

Resposta da Richer Sounds - Exeter

Thanks very much for taking the time to leave your review. I’m pleased the team were able to give you the advice that made the process of choosing a replacement as straightforward as possible.
It’s great to hear that the Yamaha RX‑V4A arrived so quickly, was easy to set up, and that you’re now enjoying the results — and we’re glad your VIP membership helped soften the blow of the upgrade!

If there’s anything else we can help with in future, please don’t hesitate to get in touch with us at..

seniorcomplaintsteam@richersounds.com

Tom Griffiths
Head of Customer Experience
Richer Sounds

Avaliado com 5 de um total de 5 estrelas

Richer Sounds

Exeter is so easy, on site parking on the edge of the town center. Very helpful and friendly knowledgeable staff. Great selection, great price, delivery and 6yr warranty. Definitely recommend

9 de março de 2026
logotipo da Richer Sounds - Exeter

Resposta da Richer Sounds - Exeter

Thank you for your wonderful feedback

Avaliado com 5 de um total de 5 estrelas

Exeter branch listened to my problem…

Exeter branch listened to my problem and responded positively with no quibble.
Remedial action was swift and efficient.
Repair turnaround was exemplary.

Made to feel a valued customer at every stage.

3 de março de 2026
logotipo da Richer Sounds - Exeter

Resposta da Richer Sounds - Exeter

Thanks for your 5 star review, we look forward to seeing you again next time

Avaliado com 5 de um total de 5 estrelas

Excellent helpful support from Exeter…

Excellent helpful support from Exeter shop staff on telephone. Video projector ordered on line Saturday afternoon arrived Monday afternoon. I have been a Richer Sounds customer for 30 years and have always been delighted with the service you provide.

7 de março de 2026
logotipo da Richer Sounds - Exeter

Resposta da Richer Sounds - Exeter

Thank you for your wonderful feedback

Avaliado com 5 de um total de 5 estrelas

Great service from friendly…

Great service from friendly knowledgeable helpful staff. Many thanks.

6 de março de 2026
logotipo da Richer Sounds - Exeter

Resposta da Richer Sounds - Exeter

Thanks for your feedback, great to read you were happy with our service.

Avaliado com 5 de um total de 5 estrelas

The staff were extremely helpful

The staff were extremely helpful, polite and friendly. I bought a new T.V. on Thursday and It was delivered on Monday. Very happy 😊

5 de março de 2026
logotipo da Richer Sounds - Exeter

Resposta da Richer Sounds - Exeter

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

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