Had bought a Technics record player which, just over a year, went seriously wrong. RicherSounds got it collected. Several weeks, no info, then they informed me they were waiting for parts, a few days... Ver mais
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Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Had bought a Technics record player which, just over a year, went seriously wrong. RicherSounds got it collected. Several weeks, no info, then they informed me they were waiting for parts, a few days... Ver mais
A empresa respondeu
Richer Sounds offers good advice, excellent service at outstanding prices. Who would want to go to competitors who charge higher prices for the same products, who have no expertise and who provide poo... Ver mais
A empresa respondeu
The staff at Richer Sounds Exeter were extremely welcoming and knowledgeable, with Nick guiding me through my amp and speaker purchase. Absolutely spot on when it came to my requirements and the set u... Ver mais
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So was looking to upgrade my usher s520 to ae1s 40th anniversary And Pete at Exeter was brilliant, always answered my emails great advice great price and the option to return for full refund... Ver mais
A empresa respondeu
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
89-91 Sidwell Street, EX4 6PH, Exeter, Reino Unido
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Guy who helped me made the process easy and clear
Resolved a minor issue with efficiency
Would highly recommend

Resposta da Richer Sounds - Exeter

Resposta da Richer Sounds - Exeter
To be able to view a good selection of OLED tvs showing normal television program's side by side and not a uhd 4k video on a loop. Top notch knowledge and information from staff and no high pressure selling and of course a great price with a good warranty back by themselves

Resposta da Richer Sounds - Exeter
The speed of service and next day delivery of two packages withing 24 hours was astonishing. A hiccup of my own making in setting up the equipment was all that marred the unpacking but eventually all went well and very first use proved successful. Cannot fault Richer Sounds' service and afterservice from an email request I queried when I wrongly thought some parts may have been 'missing'! Well done!!!

Resposta da Richer Sounds - Exeter
The shop manager helped me load up as he could see I wasn't feeling well during my visit. He was a staff member down and was rushed off his feet but still very polite and helpful. Thank you! Purchase an LG TV, wall bracket, and a Pro-ject turntable.

Resposta da Richer Sounds - Exeter
Excellent and knowledgeable service. Staff are friendly and take their time with you. After sales service is also excellent

Resposta da Richer Sounds - Exeter
Went old school and phoned up richer sounds. Sorry forgot who I spoke with but helped me purchase a new TV and wall mounting bracket with ease.
Great service and great TV. Not my first time using richer sounds and certainly won't be the last.

Resposta da Richer Sounds - Exeter
They offer an experience which is becoming rarer in the UK. The ability to speak to someone who is knowledgeable and able to negotiate and offer solutions without being hindered by their own company rules.

Resposta da Richer Sounds - Exeter
Ben Was very helpful, and even carried my new speakers to my car

Resposta da Richer Sounds - Exeter
Popped in for advice about headphones, then acted on it.
Very pleased with the recommended headphones and the service from the Exeter branch in advising then helping me to buy them.
A happy ( returning ) customer!

Resposta da Richer Sounds - Exeter
Very helpful in the shop to set up and demo the hi-fi system I was looking at.
Took the speakers home on the Saturday and the vinyl player turned up on the Monday a day early.
Very happy with the service and system I purchased. Thank you
We bought a turntable, amp, speakers, CD player and TV and found the staff at Exeter to be so helpful and knowledgeable. Steve could answer any questions and we went along with his recommendations based on our budget. Highly recommend and unlike at some shops, they know what they're talking about.

Resposta da Richer Sounds - Exeter
Was served by Mark in the Exeter store who cold not have been more helpful. Gave loads of advice and did not pressure sell. As a result purchased a television and a soundbar. This is my third purchase from this store and would certainly use them again.

Resposta da Richer Sounds - Exeter
Good value, and really helpful with a couple of questions. Quick response and product delivered the following day with Dpd which is reliable where I live. Happy with bew hi fi separates

Resposta da Richer Sounds - Exeter
Amazing service from Steve. Went in to buy a new TV. He dis lots of research for the TV that Irequired. I got the measurements wrong. Went back he found a TV with better spec. Delivered the next day. Brilliant TV. Thank you Steve

Resposta da Richer Sounds - Exeter
I opted to do click and collect. The guys in the shop were great but overall it took 4 working days to arrive. Way outside your SLA. It made me wonder about the point of having a shop that carries no stock. In my case I would have been much better having it delivered directly.

Resposta da Richer Sounds - Exeter
Friendly staff and no quibbles return policy.

Resposta da Richer Sounds - Exeter
Steve at this branch was excellent. He price-matched the product I wanted without quibble. The product arrived promptly. Great service
I bought a TV and decided to add surround sound to the system. I called and and spoke to a gentleman named Steve at the Exeter office. He absolutely went above and beyond, finding me the perfect setup and looked through the best deals for me and made a great saving against every other retailer.
Richer Sounds customer for life.
We’ve been customers since 2009 and our first purchase in Chelsea store. Staff are beyond helpful and extremely knowledgable about their products. Can’t recommend Richer Sounds enough!
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