Richer Sounds - Exeter Avaliações 2.949

O TrustScore é 5 de um total de 5

4,9

89-91 Sidwell Street, EX4 6PH Exeter, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

So was looking to upgrade my usher s520 to ae1s 40th anniversary And Pete at Exeter was brilliant, always answered my emails great advice great price and the option to return for full refund... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Exeter branch was incredibly helpful when I asked about an "open box" deal on a relatively high value item. They checked with the branches that had some, sent me photograph to see quality, then organi... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Always great service from the guys at Richer Sounds. Visited the Exeter branch to trial a pair of Senheiser headphones. Wasn't allowed at a electrical store nearer to me but the guys at Richer Sounds... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Delighted with the product and Richer Sounds - used click and collect for my son's record player. The process was seamless and really lovely customer service from the shop in Exeter.

A empresa respondeu


Detalhes da empresa

  1. Loja de Hi-fi
  2. Loja de Eletrônicos
  3. Loja de Televisão

Escrito pela empresa

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Informações de contato

4,9

Excelente

O TrustScore é 5 de um total de 5

3 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Warm welcome

Warm welcome, knowledgeable sales team

1 de março de 2026
logotipo da Richer Sounds - Exeter

Resposta da Richer Sounds - Exeter

Thank you for your 5 star review, it’s lovely to read your comments.

Avaliado com 5 de um total de 5 estrelas

Very friendly staff explaining…

Very friendly staff explaining everything about the product I bought will definitely be back

24 de fevereiro de 2026
logotipo da Richer Sounds - Exeter

Resposta da Richer Sounds - Exeter

Thanks for your feedback, great to read you were happy with our service.

Avaliado com 5 de um total de 5 estrelas

Knowledgeable staff

I wanted some connectors for my speaker. I didn't know exactly what was wanted, so it was perfect that the man in the shop knew. I bought them, connected them and now I have stereo sound again. Thank you.

21 de fevereiro de 2026
logotipo da Richer Sounds - Exeter

Resposta da Richer Sounds - Exeter

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Avaliado com 5 de um total de 5 estrelas

A great experience .

A great experience and product im very impressed with everything, also as to speed of from time of order to the delivery exceptional in fact I received my order the next day . I highly recommend this company to any one looking there type of Equipment . A big thank you from me .

24 de fevereiro de 2026
logotipo da Richer Sounds - Exeter

Resposta da Richer Sounds - Exeter

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Avaliado com 5 de um total de 5 estrelas

Brilliant service

Brilliant service. Would not hesitate to buy from them again. 6 year warranty was a godsend. Thankyou

24 de fevereiro de 2026
logotipo da Richer Sounds - Exeter

Resposta da Richer Sounds - Exeter

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Avaliado com 5 de um total de 5 estrelas

Staff are always helpful

Staff are always helpful, knowledgeable and kind.

17 de fevereiro de 2026
logotipo da Richer Sounds - Exeter

Resposta da Richer Sounds - Exeter

Thanks for your great feedback and for supporting local business.

Avaliado com 5 de um total de 5 estrelas

Very good customer service

Very good customer service even though my booking for an appointment as a VIP club member had not been logged in.
I was listened to and sound advice given

17 de fevereiro de 2026
logotipo da Richer Sounds - Exeter

Resposta da Richer Sounds - Exeter

Thank you for your 5 star review, it’s lovely to read your comments.

Avaliado com 5 de um total de 5 estrelas

Lloyd has been extremely helpful and…

Lloyd has been extremely helpful and supportive with any issues and new orders. Thank you for you help in getting my new Denon PMA-3000NE Amplifier and the Denon DCD-3000NE SACD / CD Player & the Denon DP-3000NE turntable.
I think the lot will work very well with my Bowers & Wilkins speakers. Again many thanks. Look forward to picking up the items...

26 de fevereiro de 2026
logotipo da Richer Sounds - Exeter

Resposta da Richer Sounds - Exeter

Thanks for your 5 star review, we look forward to seeing you again next time

Avaliado com 5 de um total de 5 estrelas

Excellent service

Excellent service! Really good chaps, will always use Richer sounds👍🏻

17 de fevereiro de 2026
logotipo da Richer Sounds - Exeter

Resposta da Richer Sounds - Exeter

Thank you for your 5 star review!

Avaliado com 5 de um total de 5 estrelas

Have purchased several tv sets from…

Have purchased several tv sets from richer sounds.
Would only consider them or John Lewis because of their customer service.
Highly recommended

16 de fevereiro de 2026
logotipo da Richer Sounds - Exeter

Resposta da Richer Sounds - Exeter

Thanks for your 5 star review, we look forward to seeing you again next time

Avaliado com 5 de um total de 5 estrelas

Very polite informative guys I spoke…

Very polite informative guys I spoke to! A pleasure to deal with. Saved me around £500 by talking me into the necessary tv for my needs which another well know company nearly talked me out of!
Brilliant company :-)

14 de fevereiro de 2026
logotipo da Richer Sounds - Exeter

Resposta da Richer Sounds - Exeter

Thanks for your 5 star review, we look forward to seeing you again next time

Avaliado com 5 de um total de 5 estrelas

Refundable insurance premium if no claim

We had a 6 year insurance on a Humax, refundable if no claim. We asked for a refund after 6 years and got it instantly

14 de fevereiro de 2026
logotipo da Richer Sounds - Exeter

Resposta da Richer Sounds - Exeter

Thanks for your feedback, great to read you were happy with our service.

Avaliado com 5 de um total de 5 estrelas

Always great service.

Always great service.
Many thanks to Mark at Exeter

13 de fevereiro de 2026
logotipo da Richer Sounds - Exeter

Resposta da Richer Sounds - Exeter

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Avaliado com 4 de um total de 5 estrelas

Have used Richer Sounds for many years…

Have used Richer Sounds for many years and have always received good service.
Although after saying that, I purchased the latest Humax aura set top box and had a couple of issues with it. So I phoned yourselves in the hope that I would get the normal helpful advice and was told that you had none of this model on site and best to contact Humax!

9 de fevereiro de 2026
Avaliado com 5 de um total de 5 estrelas

i just love Richer sounds

i just love Richer sounds! its one of the few shops left where you're made to feel special and appreciated as a customer

25 de janeiro de 2026
logotipo da Richer Sounds - Exeter

Resposta da Richer Sounds - Exeter

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Avaliado com 5 de um total de 5 estrelas

The ordering was very easy and the…

The ordering was very easy and the parcel arrived on time!

10 de fevereiro de 2026
logotipo da Richer Sounds - Exeter

Resposta da Richer Sounds - Exeter

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

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