Always great service from the guys at Richer Sounds. Visited the Exeter branch to trial a pair of Senheiser headphones. Wasn't allowed at a electrical store nearer to me but the guys at Richer Sounds... Ver mais
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Always great service from the guys at Richer Sounds. Visited the Exeter branch to trial a pair of Senheiser headphones. Wasn't allowed at a electrical store nearer to me but the guys at Richer Sounds... Ver mais
A empresa respondeu
Amazing service. I'd been looking into buying a Blu-Ray player and emailed my local store (Exeter) to ask if it would be possible to have the Sony UBPX 700K put back for me for my week off. The... Ver mais
A empresa respondeu
Went to pick up some reserved headphones, I didn't realise the shop wasn't open until 11 and I arrived well before that. The guy inside kindly let me in early to pick up the headphones. Always friendl... Ver mais
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Great customer service, I have to admit I was not the easiest customer! I got some ex demo speakers, but then noticed a dent in them when unboxing, I then got new ones, but had a concern, which they t... Ver mais
A empresa respondeu
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
89-91 Sidwell Street, EX4 6PH, Exeter, Reino Unido
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Pete, the sales manager who dealt with us was superb. His knowledge and expertise was outstanding. He provided my wife and I a balanced view of the TV makes and how they have improved over the years. Despite having a clear idea of the make we wanted, Pete demonstrated a number of sets to us, allowing us to change our original plan and purchase an LG television instead. The LG is spellbinding. I would thoroughly recommend it.

Resposta da Richer Sounds - Exeter
I rang with a problem about my ageing AV amp and received clear and concise analysis that confirmed my fears. However, the process of buying a replacement was easy and, thanks to being a VIP member, not quite as expensive as it might have been. A new Yamaha RX-V4A AV amp arrived the next day. A little effort and an app later saw to setting up and the sound is great.
Once again, fab service from the team at Sidwell Street 👍🏻

Resposta da Richer Sounds - Exeter
Exeter is so easy, on site parking on the edge of the town center. Very helpful and friendly knowledgeable staff. Great selection, great price, delivery and 6yr warranty. Definitely recommend

Resposta da Richer Sounds - Exeter
Always helpful even to old wrinkles like me at 76 years young 😊👍

Resposta da Richer Sounds - Exeter
Exeter branch listened to my problem and responded positively with no quibble.
Remedial action was swift and efficient.
Repair turnaround was exemplary.
Made to feel a valued customer at every stage.

Resposta da Richer Sounds - Exeter
Excellent helpful support from Exeter shop staff on telephone. Video projector ordered on line Saturday afternoon arrived Monday afternoon. I have been a Richer Sounds customer for 30 years and have always been delighted with the service you provide.

Resposta da Richer Sounds - Exeter
Great service from friendly knowledgeable helpful staff. Many thanks.

Resposta da Richer Sounds - Exeter
The staff were extremely helpful, polite and friendly. I bought a new T.V. on Thursday and It was delivered on Monday. Very happy 😊

Resposta da Richer Sounds - Exeter
Excellent knowledge and advice on your products. You do as you say and deliver on time and friendly and pleasant to deal with.

Resposta da Richer Sounds - Exeter
I ordered click and collect in store. The chap who picked my order offered to carry my REL subwoofer to my car. Nice.

Resposta da Richer Sounds - Exeter
Was given really good advice by a friendly member of staff for whom nothing was too much trouble.

Resposta da Richer Sounds - Exeter
Went into Exeter branch for advice on my Rega P3, tone arm just wasn't calibrating. Although RS doesn't stock Rega, they were enormously helpful and resolved the issue in 10 minutes. Just part of the service I've grown to expect (and love) from every branch I've visited. Exceptional!

Resposta da Richer Sounds - Exeter
Thank you to Steve for making our purchases easier. Honest and professional.

Resposta da Richer Sounds - Exeter

Resposta da Richer Sounds - Exeter
Very friendly staff explaining everything about the product I bought will definitely be back

Resposta da Richer Sounds - Exeter
Friendly and helpful staff with great product knowledge.

Resposta da Richer Sounds - Exeter
I wanted some connectors for my speaker. I didn't know exactly what was wanted, so it was perfect that the man in the shop knew. I bought them, connected them and now I have stereo sound again. Thank you.

Resposta da Richer Sounds - Exeter
A great experience and product im very impressed with everything, also as to speed of from time of order to the delivery exceptional in fact I received my order the next day . I highly recommend this company to any one looking there type of Equipment . A big thank you from me .

Resposta da Richer Sounds - Exeter
Brilliant service. Would not hesitate to buy from them again. 6 year warranty was a godsend. Thankyou

Resposta da Richer Sounds - Exeter

Resposta da Richer Sounds - Exeter
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