Steve was (still is) brilliant, from the moment I walked into the store. Great customer service, I told him what I liked, he arranged a demo of the equipment within 30 mins. I ended up purchasing a Ca... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Steve was (still is) brilliant, from the moment I walked into the store. Great customer service, I told him what I liked, he arranged a demo of the equipment within 30 mins. I ended up purchasing a Ca... Ver mais
A empresa respondeu
I wanted some headphones and was very specific about pricing and requirements. I called the store and was served by Elliot who gave excellent advice and was very patient with me and answered by 100 q... Ver mais
A empresa respondeu
I need to replace my CD player, I have always used Richer Sounds, so I went to the London Bridge branch. One assistant was speaking to a customer on the telephone which is fine, the other was looking... Ver mais
A empresa respondeu
So good to have a company where the staff are passionate and the range is enormous. Was great to be able to buy something from their warehouse and collect it the next morning from the shop
A empresa respondeu
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
29 Bloomsbury Way, WC1A 2SL, London, Reino Unido
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Elliot listened to my request for a new TV, made a few suggestions, followed up and the TV arrived promptly the next day.

Resposta da Richer Sounds - Holborn
I had a really great experience at this shop! So friendly and helpful, taking their time to find exactly what I needed — my cartridge, Cambridge gear, and a cable. They patiently explained everything and answered all my questions, making the whole experience enjoyable and stress-free. Felt really cool walking out with everything sorted. Highly recommend!
Thank you !!!

Resposta da Richer Sounds - Holborn
Very friendly, efficient staff. Ordered a power cable for a Pro-Ject turntable that was delivered in no time.

Resposta da Richer Sounds - Holborn
They are really helpful and knowledgeable

Resposta da Richer Sounds - Holborn
Easy in store purchase with friendly and knowledgeable staff, and helpful delivery options

Resposta da Richer Sounds - Holborn
Fantastic advice and service from Steve, the manager of Holborn Richer Sounds.

Resposta da Richer Sounds - Holborn
Excellent service. Ordered over the phone and picked up from the store an hour later. They added carrying handles to the box which made my journey back on the tube more comfortable. My son was delighted with the turntable and has started his journey into the world of vinyl albums.

Resposta da Richer Sounds - Holborn
I appreciate Richer Sounds offering me a refund/exchange when a product wasn’t performing as expected. Full marks for their service.

Resposta da Richer Sounds - Holborn
The manager took my idea or plan, educated me & proved he had that special item, right up my street, happy purchase & will revisit again.

Resposta da Richer Sounds - Holborn
Elliot at Richer Sounds made our phone and email transaction (I live on the Orkney Islands, off the North of Scotland!) completely painless. He was pleasant, efficient, and seemed really to care about the service he was offering. He even followed up to make sure everything was going well. Thank you!

Resposta da Richer Sounds - Holborn
As usual I received exemplary service from Richer Sounds. I wasn’t quite happy with some speakers I had bought so they exchanged them for some other ones with no hesitation. They also made it really easy for me to do this via dpd. If only all companies took customer service so seriously.

Resposta da Richer Sounds - Holborn
I have purchased here 3 times this year and every time the service has been spot on. Friendly advice and really good technically. Highly recommended.

Resposta da Richer Sounds - Holborn
Really helpful and friendly staff.
Great value products that are quickly sourced and delivered to store of customer's choice for collection.

Resposta da Richer Sounds - Holborn
The service from Richer Sounds is simply brilliant. Nothing is too much trouble for them, they will head out to see your house free of charge and provide advice as to the right TV and audio solution and will always give the right guidance on what products to buy (not simply the most expensive). They also always seem to have very compelling promotions on offer. The only place to buy a TV as far as I’m concerned. Special mention to Steve who heads the Holborn store in Central London.

Resposta da Richer Sounds - Holborn
As always, Richer Sounds are a top store.
Staff always helpful and I love that you can still visit a shop.

Resposta da Richer Sounds - Holborn
Always a positive experience with knowledgeable staff.

Resposta da Richer Sounds - Holborn
Incredibly helpful staff who went above and beyond to help me find the right speaker and Bluetooth solution for my vinyl set up. Many thanks!

Resposta da Richer Sounds - Holborn
The staff listen to your request if you are not sure of the item you are asking for,then suggest an alternative and the reason why. This gives you confidence on making a decision.

Resposta da Richer Sounds - Holborn
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