Richer Sounds - Hull Avaliações 

2.178
O TrustScore é 5 de um total de 5

4,9

88-90 Prospect Street, HU1 3RT Hull, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

When deciding to upgrade your HiFi, you can read many magazines, but in the end listening to the options is the only way to make the personal choice. To this end, the Richer Sounds team in Hull, under... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I bought my new TV over the phone and was very impressed with the service I received. The advisor Tony was friendly, polite, and extremely helpful throughout the whole process, took the time to answe... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Great experience with Richer sounds Hull (again). Our tv packed in after 12 years that we bought from Richer sounds originally. Needed a new tv and after checking the usual places in store and online... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Visited the store today with a potential issue with my recently purchased Amp. Paul and Joey tested the amp, and helped me trouble shoot the problem. Outstanding service, we’d highly recommend the sto... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Loja de Hi-fi
  2. Loja de Eletrônicos
  3. Loja de Televisão

Escrito pela empresa

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Informações de contato

4,9

Excelente

O TrustScore é 5 de um total de 5

2 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.

Como esta empresa usa o Trustpilot

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4,9

Todas as avaliações

(2.178)

24.702 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Always most helpful both technically…

Always most helpful both technically and from the sales side never over powering. Great team hence why I always recommend to family and friends!

7 de dezembro de 2025
logotipo da Richer Sounds - Hull

Resposta da Richer Sounds - Hull

Thank you for your 5 star review!

Avaliado com 5 de um total de 5 estrelas

I purchased 2 turntables over the…

I purchased 2 turntables over the Christmas period, 1 for my daughter and one for myself. The staff in the store were extremely helpful and did not pressure me in any way. They were vert knowledgeable about the items that I bought and they gave me a great deal for the turntables. I couldn't be happier with the staff at Richer Sounds and would highly recommend them to anyone.

22 de dezembro de 2025
logotipo da Richer Sounds - Hull

Resposta da Richer Sounds - Hull

Thanks for your kind review, we look forward to your next visit.

Avaliado com 4 de um total de 5 estrelas

It would have been 5 stars but just…

It would have been 5 stars but just noticed these are actually cheaper after been advised grab them at the price I paid while i can because they will be going back up to full price but now they are cheaper.

Update - Changes from 2 to 4 - The prices did drop as a reaction to certain retailers it has been confimred out of Richer Sounds staff control and no way of knowing this would happen

19 de dezembro de 2025
logotipo da Richer Sounds - Hull

Resposta da Richer Sounds - Hull

Thanks for the feedback, having checked the the items you bought I'm somewhat confused to read your comments as the prices of all the components purchased have since risen, following a promotional period expiring. I can see the store also arranged a free premium delivery for you, which usually comes at a charge.

I do appreciate you taking our call however to allow us to clarify for you on the pricing history of the products, which we will always willingly supply any customer, as well as resolve matters. Hopefully prospective customers reading this will consider the 98% of happy customers who review us positively on Trustpilot.

seniorcomplaintsteam@richersounds.com

Tom Griffiths
Head of Customer Experience
Richer Sounds

Avaliado com 5 de um total de 5 estrelas

Excellent productivity

Excellent productivity. Good price, good value. Chris,your installer knowlegeable , polite and instructive. Have reccomended you all to friends and neighbours , some already your clients as it turns out.

21 de dezembro de 2025
logotipo da Richer Sounds - Hull

Resposta da Richer Sounds - Hull

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Avaliado com 5 de um total de 5 estrelas

On 19-12-25 I went to RICHER SOUNDS…

On 19-12-25 I went to RICHER SOUNDS because two banana splits for my speakers broke. The service there was perfect, they helped me immediately and replaced them. Thank you very much. RICHERSOUND, you are professionals and have perfect customer service. Thank you to the staff at HULL, especially LAURENT, he is very kind and has a passion for the work he does. Thank you RICHERSOUND at HULL.

19 de dezembro de 2025
logotipo da Richer Sounds - Hull

Resposta da Richer Sounds - Hull

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Avaliado com 5 de um total de 5 estrelas

Excellent service

I was buying a Smart TV for the first time and the man at Richer Sounds answered all my questions patiently and in an easy to understand way. The atmosphere in the shop was relaxed and all the staff were pleasant.
The TV I ordered arrived the next day and I was kept up to date with expected arrival time. TV is great and the price I paid was around the same as similar TVs in other stores. It came with a long guarantee too.
All round excellent experience.

18 de dezembro de 2025
logotipo da Richer Sounds - Hull

Resposta da Richer Sounds - Hull

Thanks for your 5 star review, we look forward to seeing you again next time

Avaliado com 5 de um total de 5 estrelas

Excellent advice and comparisons made…

Excellent advice and comparisons made deciding the Technics SL1210gr2 turntable was perfect for m
Set up on Christmas Eve and absolutely loving it

18 de dezembro de 2025
logotipo da Richer Sounds - Hull

Resposta da Richer Sounds - Hull

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Avaliado com 5 de um total de 5 estrelas

Friendly

Friendly, good price and quick delivery

17 de dezembro de 2025
logotipo da Richer Sounds - Hull

Resposta da Richer Sounds - Hull

Thank you for your 5 star review!

Avaliado com 5 de um total de 5 estrelas

Great service as always

Great service, knowledgeable advice and unbeatable price and warranty. Always purchase from Richer Sounds, and no reason to change. Ordered in the evening and was delivered next morning.

17 de dezembro de 2025
logotipo da Richer Sounds - Hull

Resposta da Richer Sounds - Hull

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Avaliado com 5 de um total de 5 estrelas

Great Service Yet Again!

I had already bought at LG OLED G5 TV, having received great service from the Hull store of Richer Sounds - specifically helped by Paul. However, although I wanted the wall-mounted version, I niaively thought there would be a stand with the TV, as well as the wall mounting bracket, as I wanted to initially set up the TV in place of my existing one, on a TV stand. I contacted Paul again, and without any hesitation, he identified the Sanus stand that I needed, gave me a very good deal and arranged for the delivery; all over the phone within minutes. My stand was delivered 48 hours later. Fantastic service yet again, all making my loyalty as a customer of Richer Sounds even stronger. Thank you,

14 de dezembro de 2025
logotipo da Richer Sounds - Hull

Resposta da Richer Sounds - Hull

Thanks for your feedback, great to read you were happy with our service.

Avaliado com 5 de um total de 5 estrelas

Great customer service

Excellent customer service. Gift voucher dispatched within 10 minutes of paying for it.

27 de novembro de 2025
logotipo da Richer Sounds - Hull

Resposta da Richer Sounds - Hull

Thanks for your kind review, we look forward to your next visit.

Avaliado com 5 de um total de 5 estrelas

Sales staff were very helpful order and…

Sales staff were very helpful order and delivery exactly as promised. Delivery driver was cheerful and helfull.thanks a lot richer sounds.

11 de dezembro de 2025
logotipo da Richer Sounds - Hull

Resposta da Richer Sounds - Hull

Thanks for your great feedback and for supporting local business.

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